Terra Pointe Memory Care
Memory Care · Glendale, AZ
Terra Pointe Memory Care
Memory Care · Glendale, AZ
Overview of Terra Pointe Memory Care
Terra Pointe is Glendale’s premier memory care community that boasts an elegant and professional atmosphere that ensures a service delivered with compassion and respect. The memory care center promotes a lifestyle centered on residents receiving personalized care tailored to their unique needs. The team of compassionate and professional staff crafts an atmosphere of warmth and comfort where seniors can feel amplified in finding new possibilities in the community.
Terra Pointe is where comfort and growth are found through an elevated lifestyle. Residents are encouraged to take advantage of the memory care benefits, such as specialized memory care activities, enriching programs, social gatherings, an on-site movie room, scheduled outings, a full-service salon, a fitness center, and private apartments.
Types of Care at Terra Pointe Memory Care
Memory Care
84-bed community Rank #164 / 530Bed count — State benchmarkedThis home is ranked 164th out of 530 homes in Arizona. Shows this facility's certified or reported bed count compared to other Arizona SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
8 years in operation Rank #242 / 532Years in operation — State benchmarkedThis home is ranked 242nd out of 532 homes in Arizona. Shows how long this facility has been in operation compared to other Arizona SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score: 35 / 100 Rank #425 / 819Walk Score — State benchmarkedThis home is ranked 425th out of 819 homes in Arizona. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Arizona SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Facility TypeAssisted Living Center
StatusClosed
IssuanceJuly 20, 2017
ExpirationJune 30, 2024
License NumberAL10415C
QualificationHealth Care
Services
Terra Pointe Memory Care is administrated by Candice A Fine.
OwnerTERRA POINT I, LLC
Staffing
Key information about the people who lead and staff this community.
ContactAndrea Perkins
Inspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
Since 2023 · 3 years of data
4 deficiencies
4 complaints
4 inspections
Inspection Score
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Arizona state average. See the assisted living residences benchmark below for the typical Arizona score; higher is better.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Arizona state average. See the assisted living residences benchmark below for the typical Arizona score; higher is better.
Above the Arizona average for assisted living residences.
Arizona assisted living residences benchmark: C 75/100
Inspection score: 88 out of 100. Letter grade B+. Above the Arizona average for assisted living residences.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2023 vs. Arizona state average
Overall vs. AZ average
0 Worse
No metrics in this bucket.
7 Better
Metrics better than Arizona average:
• Total deficiencies (56% below)
• Deficiencies per year (57% below)
• Deficiencies per inspection (44% below)
• Enforcement actions (100% below)
• Total inspections (20% below)
• Total complaints (33% below)
• Complaints per year (35% below)
• Total deficiencies (56% below)
• Deficiencies per year (57% below)
• Deficiencies per inspection (44% below)
• Enforcement actions (100% below)
• Total inspections (20% below)
• Total complaints (33% below)
• Complaints per year (35% below)
Latest Inspection
November 18, 2025
Complaint
No deficiencies
Deficiencies
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This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
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Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
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4 | 9 | This facility has 56% fewer total deficiencies than a typical Arizona assisted living residence (4 vs. AZ avg 9).↓ 56% better |
|
Deficiencies per year
Average deficiencies per year since 2023.
|
1.3 | 3 | This facility has 57% fewer deficiencies per year than a typical Arizona assisted living residence (1.3 vs. AZ avg 3).↓ 57% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
|
1 | 1.8 | This facility has 44% fewer deficiencies per inspection than a typical Arizona assisted living residence (1 vs. AZ avg 1.8).↓ 44% better |
|
Enforcement actions
Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
|
0 | 1 | This facility has 100% fewer enforcement actions than a typical Arizona assisted living residence (0 vs. AZ avg 1).↓ 100% better |
Inspections
|
This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
|
4 | 5 | This facility has 20% fewer total inspections than a typical Arizona assisted living residence (4 vs. AZ avg 5).↓ 20% better |
Complaints & Investigations
|
This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
|
4 | 6 | This facility has 33% fewer total complaints than a typical Arizona assisted living residence (4 vs. AZ avg 6).↓ 33% better |
|
Complaints per year
Average complaints per year since 2023.
|
1.3 | 2 | This facility has 35% fewer complaints per year than a typical Arizona assisted living residence (1.3 vs. AZ avg 2).↓ 35% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on November 18, 2025, found no deficiencies during the complaint investigation. Earlier inspections showed a generally clean record, with the exception of the August 29, 2023, inspection where four deficiencies were cited related to policy implementation, documentation of care, medication administration, and medication storage. Complaint investigations conducted in 2024 and early 2025 did not identify any deficiencies. No fines, immediate jeopardy findings, or enforcement actions were listed in the available reports. The facility’s inspection history suggests improvement since the deficiencies noted in 2023.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsWhat does this home offer?
Housing Options: 1 Bed / Companion Suite
Building Type: Single-story
Dining Services
Beauty Services
Transportation Services
Housekeeping Services
Social and Recreational Activities
Exercise Programs
Places of interest near Terra Pointe Memory Care
9.1 miles from city center
Estimated distance in miles from Glendale's city center to Terra Pointe Memory Care's address, calculated via Google Maps.
— 1.53 miles to nearest hospital (Abrazo Arrowhead Campus)
Calculate Travel Distance to Terra Pointe Memory Care
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Financial Assistance for
Memory Care in Arizona
Terra Pointe Memory Care is located in Glendale, Arizona.
Here are the financial assistance programs available to residents in Arizona.
Compare Memory Care around Glendale
The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
Filter by care type
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| Inspira Arrowhead by Cogir |
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. |
Glendale (Arrowhead Ranch) | 200 | Yes | 21 | 1 Bed / Companion Suite |
1
Facility
1
AZ AVG
11
Rank
#490 / 532
| - | Tracy L Colburn | 3 |
2
Facility
2
AZ AVG
3.4
Rank
#268 / 501
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11
Facility
11
AZ AVG
11.9
Rank
#341 / 501
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3.7
Facility
3.7
AZ AVG
2.2
Rank
#401 / 501
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| Brookdale Arrowhead Ranch |
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
Glendale (Bell/Greenway Neighborhood) | 112 | Yes | 51 | 1 Bed / Companion Suite |
2
Facility
2
AZ AVG
11
Rank
#445 / 532
| - | Dora Carreon Moreno | 28 |
19
Facility
19
AZ AVG
3.4
Rank
#489 / 501
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14
Facility
14
AZ AVG
11.9
Rank
#373 / 501
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0.5
Facility
0.5
AZ AVG
2.2
Rank
#135 / 501
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| Terra Pointe Memory Care |
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. |
Glendale | 84 | No | 35 | 1 Bed / Companion Suite |
8
Facility
8
AZ AVG
11
Rank
#242 / 532
| A+ | Candice A Fine | 4 |
4
Facility
4
AZ AVG
3.4
Rank
#351 / 501
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4
Facility
4
AZ AVG
11.9
Rank
#208 / 501
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1.0
Facility
1.0
AZ AVG
2.2
Rank
#179 / 501
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| Brookdale North Glendale |
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
Glendale (Hillcrest Ranch Homeowners) | 38 | Yes | 50 | 1 Bed / Companion Suite |
6
Facility
6
AZ AVG
11
Rank
#298 / 532
| - | Sarah James | 5 |
4
Facility
4
AZ AVG
3.4
Rank
#351 / 501
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5
Facility
5
AZ AVG
11.9
Rank
#230 / 501
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1.0
Facility
1.0
AZ AVG
2.2
Rank
#179 / 501
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| Five Roses Adult Care Home III |
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. |
Glendale | 10 | Yes | 31 | 1 Bed / Companion Suite |
7
Facility
7
AZ AVG
11
Rank
#269 / 532
| - | Rebeica Ratiu | 3 |
-
Facility
-
AZ AVG
3.4
Rank
#1 / 501
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0
Facility
0
AZ AVG
11.9
Rank
#1 / 501
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0.0
Facility
0.0
AZ AVG
2.2
Rank
#1 / 501
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Frequently Asked Questions about Terra Pointe Memory Care
Who is the owner of Terra Pointe Memory Care?
The legal owner and operator of Terra Pointe Memory Care is Terra Point I, Llc.
Is Terra Pointe Memory Care in a walkable area?
Terra Pointe Memory Care has a walk score of 35. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of Terra Pointe Memory Care?
According to AZ state health department records, Terra Pointe Memory Care's license number is AL10415C.
When does Terra Pointe Memory Care's license expire?
According to AZ state health department records, Terra Pointe Memory Care's license expires on June 30, 2024.
Who is the administrator of Terra Pointe Memory Care?
Candice A Fine is the administrator of Terra Pointe Memory Care.
How many beds does Terra Pointe Memory Care have?
Terra Pointe Memory Care has 84 beds.
What is the address of Terra Pointe Memory Care?
Terra Pointe Memory Care is located at 5330 W Union Hills Dr, Glendale, AZ 85308, United States.
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