Overview of The Arbors at Islandia West

The Arbors at Islandia West is a 200-bed assisted living community at 1515 Veterans Memorial Highway in Islandia, New York (Suffolk County), Adult Home and operated by Arcadia Management, Inc. The community provides all-inclusive assisted living beginning at $4,400 monthly, with specialized neighborhoods for transition support and memory care. Chef-prepared, farm-to-table meals are included. Rehabilitation services, respite care, and short-term rehab are available.

A Heroes Welcome Program serves military veterans. Twenty-four-hour staffing includes licensed nurses and certified nursing assistants. Engagement programming provides daily activities for social, physical, cognitive, and spiritual wellness. The downtown Islandia location is 0.3 miles from the city center.

The facility does not accept pets.

New York State Department of Health, Office of Aging and Long Term Care inspection records reflect excellent compliance. Across seven inspections from September 2021 through May 2024, the facility recorded 3 deficiencies total; 1 per year, 80% better than New York state average of 5.1. September and November 2021 surveys cited isolated records and reporting deficiencies. February 2023 survey cited one general provisions deficiency.

All subsequent inspections: June 2023 complaint survey, December 2023 period surveys, March 2024 relicensure survey, and May 2024 complaint survey, showed zero violations. Clear improvement trajectory with recent surveys consistently free of deficiencies. Four formal complaints on record (2 per 100 occupied beds, significantly better than state average of 49.9). No enforcement actions.

With zero violations in recent inspections, The Arbors suits families seeking large-scale assisted and memory care. Verify memory care staff training and protocols before enrollment.

(631) 582-3600
Bed community size
200-bed community Rank #170 / 748Bed count — State benchmarkedThis home is ranked 170th out of 748 homes in New York for bed count. Shows this facility's certified or reported bed count compared to other New York SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score
Walk Score: 34 / 100 Rank #928 / 1173Walk Score — State benchmarkedThis home is ranked 928th out of 1173 homes in New York for walk score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across New York SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

License Details

Facility TypeAdult Home
StatusActive
CountySuffolk
License Number700-F-915

Ownership & Operating Entity

Owner NameArcadia Management, Inc.

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Policies & Features

Pets Allowed

Amenities & Lifestyle

ActivitiesEngaging programs that bring joy, purpose, and connection every day.
Specific ProgramsTransitions Neighborhood, Activities/Programming, Amenities/Services, Specialty Programs, Heroes Welcome Program

Pricing & Financial Information

Starting Price$4,400 per month

Dining & Nutrition

Food DescriptionDining at The Arbors is a highlight of every day. Residents enjoy chef-prepared, farm-to-table meals served restaurant-style in beautifully appointed dining rooms.

Contact The Arbors at Islandia West

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York nursing home score (the benchmark); higher is better.

17 points above the New York average for nursing homes (83/100)

Inspection score: 100 out of 100. Letter grade A+. 17 points above the New York average for nursing homes (83/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. New York state average
Overall vs. NY average 1 Worse Metrics worse than New York average:
• Inspection citation rate (127% above)
9 Better Metrics better than New York average:
• Total citations (77% below)
• Citations per year (77% below)
• Citations per inspection (29% below)
• Total inspections (67% below)
• Inspections with citations (25% below)
• Total complaints (95% below)
• Complaints per year (95% below)
• Complaints per bed (96% below)
• Complaint investigations (100% below)
Latest Inspection May 28, 2024 Complaint Survey

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityNY Averagevs. NY Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 313 This facility has 77% fewer total citations than a typical New York nursing home (3 vs. NY avg 13).↓ 77% better
Citations per year Info Average citations per year since 2021. 0.62.6 This facility has 77% fewer citations per year than a typical New York nursing home (0.6 vs. NY avg 2.6).↓ 77% better
Citations per inspection Info Average citations per inspection. 11.4 This facility has 29% fewer citations per inspection than a typical New York nursing home (1 vs. NY avg 1.4).↓ 29% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNY Averagevs. NY Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 39 This facility has 67% fewer total inspections than a typical New York nursing home (3 vs. NY avg 9).↓ 67% better
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 34 This facility has 25% fewer inspections with citations than a typical New York nursing home (3 vs. NY avg 4).↓ 25% better
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 100%44% This facility has 56 percentage points higher inspection citation rate than a typical New York nursing home (100% vs. NY avg 44%).↑ 56% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityNY Averagevs. NY Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 479 This facility has 95% fewer total complaints than a typical New York nursing home (4 vs. NY avg 79).↓ 95% better
Complaints per year Info Average complaints per year since 2021. 0.815.8 This facility has 95% fewer complaints per year than a typical New York nursing home (0.8 vs. NY avg 15.8).↓ 95% better
Complaints per bed Info Size-adjusted complaint rate based on occupied beds. 0.020.50 This facility has 96% fewer complaints per bed than a typical New York nursing home (0.02 vs. NY avg 0.5).↓ 96% better
Complaint investigations Info On-site investigations triggered by complaints filed with New York regulators. 015 This facility has 100% fewer complaint investigations than a typical New York nursing home (0 vs. NY avg 15).↓ 100% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on May 28, 2024, found no violations or deficiencies.
  • The facility had three separate inspections in 2021 and 2023 with single deficiencies related to records, reports, and general provisions.
  • Complaint surveys in June 2023 and March 2024 found no violations or substantiated complaints.

Places of interest near The Arbors at Islandia West

Address 0.3 miles from city center Info Estimated distance in miles from Islandia's city center to The Arbors at Islandia West's address, calculated via Google Maps.

Calculate Travel Distance to The Arbors at Islandia West

Add your location

Address

Financial Assistance for
Assisted Living in New York

The Arbors at Islandia West is located in Islandia, New York.
Here are the financial assistance programs available to residents in New York.

Get Financial aid guidance

Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled
General New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $30,182 individual, higher due to NY Medicaid expansion
NY

Higher asset limit; urban density increases demand.

Benefits
Personal care (5-7 hours/day) Respite care (240 hours/year) Home modifications ($1,500 avg.) Assistive technology ($500 avg.)

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+
General New York resident, at risk of decline but not nursing home level.
Income Limits ~$2,500/month individual, varies
Asset Limits $15,000 individual
NY

Cost-sharing required above certain income; urban/rural balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Case management Transportation (~5 trips/month)

Senior Citizen Rent Increase Exemption (SCRIE)

NY SCRIE

Age 62+
General NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.
Income Limits (2025) $50,000/year household
Asset Limits No strict asset cap, but income-focused eligibility.
NY

Limited to NYC’s rent-regulated units; high demand in urban areas.

Benefits
Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord

Senior Citizen Homeowners’ Exemption (SCHE)

NY SCHE

Age 65+
General NYC resident, own and live in a 1-3 family home, co-op, or condo.
Income Limits (2025) $58,399/year household
Asset Limits No strict asset cap, income-driven eligibility.
NY

Applies only in NYC; excludes large apartment buildings.

Benefits
Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value)

New York Foundation for Senior Citizens (NYFSC) Home Sharing Program

NYFSC Home Sharing

Age One participant must be 60+ (host or guest)
General NYC resident, able to share living space.
Income Limits No strict limit, but targets those needing cost relief.
Asset Limits Not applicable; focus on housing need.
NY

Primarily NYC-focused; limited slots due to demand.

Benefits
Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates

Compare Assisted Living around Suffolk County

The information below is reported by the New York State Department of Health.

Filter by care type
The Arbors at Islandia West
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Islandia
200
Facility 200
NY AVG 160
Rank #170 / 748
No
34
Facility 34
NY AVG 63
Rank #928 / 1173
-1007
0%
Facility 0%
NY AVG 44.4%
Rank #1 / 318
0
Facility 0
NY AVG 14.5
Rank #1 / 318
0
Facility 0
NY AVG 1.6
Rank #1 / 318
-
The Bristal Assisted Living at Lake Grove
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Lake Grove (Lake Grove Shopping Center)
155
Facility 155
NY AVG 160
Rank #340 / 748
Yes
57
Facility 57
NY AVG 63
Rank #726 / 1173
Lake Grove Senior Care LLC946
33.3%
Facility 33.3%
NY AVG 44.4%
Rank #131 / 318
2
Facility 2
NY AVG 14.5
Rank #134 / 318
0.3
Facility 0.3
NY AVG 1.6
Rank #115 / 318
-
All American Assisted Living at Coram
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Coram
112
Facility 112
NY AVG 160
Rank #472 / 748
No
65
Facility 65
NY AVG 63
Rank #652 / 1173
Gk Coram Operating, LLC8114
71.4%
Facility 71.4%
NY AVG 44.4%
Rank #252 / 318
22
Facility 22
NY AVG 14.5
Rank #276 / 318
1.6
Facility 1.6
NY AVG 1.6
Rank #248 / 318
Shared / Studio
Sunrise of Smithtown
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Village Of The Branch (Hauppauge Road)
104
Facility 104
NY AVG 160
Rank #497 / 748
Yes
68
Facility 68
NY AVG 63
Rank #628 / 1173
Szr New York Lh, Inc.769
33.3%
Facility 33.3%
NY AVG 44.4%
Rank #131 / 318
6
Facility 6
NY AVG 14.5
Rank #195 / 318
0.7
Facility 0.7
NY AVG 1.6
Rank #168 / 318
-
The Villa at Westhampton
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Westhampton
100
Facility 100
NY AVG 160
Rank #504 / 748
No
7
Facility 7
NY AVG 63
Rank #1112 / 1173
Westhampton Senior Living, Inc.928
25%
Facility 25%
NY AVG 44.4%
Rank #111 / 318
5
Facility 5
NY AVG 14.5
Rank #186 / 318
0.6
Facility 0.6
NY AVG 1.6
Rank #160 / 318
1 Bed / 2 Bed

Frequently Asked Questions about The Arbors at Islandia West

Who is the owner of The Arbors at Islandia West?

The legal owner and operator of The Arbors at Islandia West is Arcadia Management, Inc..

Is The Arbors at Islandia West in a walkable area?

The Arbors at Islandia West has a walk score of 34. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of The Arbors at Islandia West?

According to NY state health department records, The Arbors at Islandia West's license number is 700-F-915.

How many beds does The Arbors at Islandia West have?

The Arbors at Islandia West has 200 beds.

Are there photos of The Arbors at Islandia West?

Yes — there are 3 photos of The Arbors at Islandia West in the photo gallery on this page.

What is the address of The Arbors at Islandia West?

The Arbors at Islandia West is located at 1515 Veterans Memorial Highway.

What is the phone number of The Arbors at Islandia West?

(631) 582-3600 will put you in contact with the team at The Arbors at Islandia West.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Explore Open Rooms
1 Contact details
2 What type of senior care service are you looking for?
3 What budget do you have in mind for senior care?
4 How soon do you need to find care?
5 Additional details

Thank you for your interest!

Our team will be in touch shortly to help with next steps.