The Arbors at Islandia West
Assisted Living · USA
The Arbors at Islandia West
Assisted Living · USA
The Arbors at Islandia West is a 200-bed licensed Adult Home administrated by Allison at 1515 Veterans Memorial Highway in Islandia, New York 11749, in Suffolk County. Owned by Arcadia Management, Inc., operator of five Long Island communities under The Arbors Assisted Living brand, the facility is the largest adult home in this collection. Licensed as an Adult Home with all-inclusive pricing, no additional fees charged for any level of care regardless of changing resident needs. Starting price is $4,400 per month. Pets are permitted.
Four named programs are confirmed. Standard assisted living serves independent residents with daily support. The Transitions Neighborhood functions as a bridge between assisted living and memory care, designed for residents who are independent but forgetful or who have difficulty navigating a larger community. The SafeCare Neighborhood provides memory care with 24-hour support and purpose-driven activities. The Heroes Welcome Program serves military and first responder community members. Dining is chef-prepared, farm-to-table, and served restaurant-style. Rehabilitation and respite services are available.
The New York State Department of Health, Office of Aging and Long Term Care, has conducted three inspections on file, all with citations, against a state average of nine with five carrying citations. The most recent inspection on May 28, 2024, a complaint survey, found no deficiencies. Earlier surveys identified isolated deficiencies in records, reports, and general provisions. Four complaints are on record at a rate of 2.0 per 100 occupied beds against a state average of 49.9; no complaints were substantiated. No enforcement actions are on file. The inspection summary describes the trend as one of improvement, with recent surveys consistently free of deficiencies.
The Arbors at Islandia West is suited for independent and memory care residents seeking all-inclusive assisted living in Islandia. Families should verify the pet policy directly, ask about the specific structure and transition protocols of the Transitions Neighborhood, and confirm current staffing levels in SafeCare before placement.
200-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score: 34 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Facility TypeAdult Home
StatusActive
CountySuffolk
License Number700-F-915
Owner NameArcadia Management, Inc.
Rehabilitation Services
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
Pets Allowed
ActivitiesEngaging programs that bring joy, purpose, and connection every day.
Specific ProgramsTransitions Neighborhood, Activities/Programming, Amenities/Services, Specialty Programs, Heroes Welcome Program
Starting Price$4,400 per month
Food DescriptionDining at The Arbors is a highlight of every day. Residents enjoy chef-prepared, farm-to-table meals served restaurant-style in beautifully appointed dining rooms.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2021 · 5 years of data
0 enforcement actions
3 citations
4 complaints
3 inspections
0 complaint investigations
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. New York state average
Overall vs. NY average
1 Worse
Metrics worse than New York average:
• Inspection citation rate (79% above) 9 Better Metrics better than New York average:
• Total citations (90% below)
• Citations per year (90% below)
• Citations per inspection (69% below)
• Total inspections (67% below)
• Inspections with citations (40% below)
• Total complaints (95% below)
• Complaints per year (95% below)
• Complaints per bed (96% below)
• Complaint investigations (100% below)
• Inspection citation rate (79% above) 9 Better Metrics better than New York average:
• Total citations (90% below)
• Citations per year (90% below)
• Citations per inspection (69% below)
• Total inspections (67% below)
• Inspections with citations (40% below)
• Total complaints (95% below)
• Complaints per year (95% below)
• Complaints per bed (96% below)
• Complaint investigations (100% below)
Latest Inspection
May 28, 2024
Complaint Survey
Citations
Citations are formal regulatory issues recorded during state inspections.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 3 | 29 | This facility has 90% fewer total citations than a typical New York assisted living residence (3 vs. NY avg 29).↓ 90% better |
|
Citations per year
Average citations per year since 2021.
| 0.6 | 5.8 | This facility has 90% fewer citations per year than a typical New York assisted living residence (0.6 vs. NY avg 5.8).↓ 90% better |
|
Citations per inspection
Average citations per inspection.
| 1 | 3.2 | This facility has 69% fewer citations per inspection than a typical New York assisted living residence (1 vs. NY avg 3.2).↓ 69% better |
Inspections
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 3 | 9 | This facility has 67% fewer total inspections than a typical New York assisted living residence (3 vs. NY avg 9).↓ 67% better |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 3 | 5 | This facility has 40% fewer inspections with citations than a typical New York assisted living residence (3 vs. NY avg 5).↓ 40% better |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 100% | 56% | This facility has 44 percentage points higher inspection citation rate than a typical New York assisted living residence (100% vs. NY avg 56%).↑ 44% worse |
Complaints & Investigations
Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 4 | 79 | This facility has 95% fewer total complaints than a typical New York assisted living residence (4 vs. NY avg 79).↓ 95% better |
|
Complaints per year
Average complaints per year since 2021.
| 0.8 | 15.8 | This facility has 95% fewer complaints per year than a typical New York assisted living residence (0.8 vs. NY avg 15.8).↓ 95% better |
|
Complaints per bed
Size-adjusted complaint rate based on occupied beds.
| 0.02 | 0.50 | This facility has 96% fewer complaints per bed than a typical New York assisted living residence (0.02 vs. NY avg 0.5).↓ 96% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with New York regulators.
| 0 | 15 | This facility has 100% fewer complaint investigations than a typical New York assisted living residence (0 vs. NY avg 15).↓ 100% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on May 28, 2024, found no deficiencies. Earlier inspections showed a few isolated deficiencies mostly related to records and reports, as well as one general provision issue. Complaint investigations were either not applicable or found no violations, with no substantiated complaints noted. There were no fines, immediate jeopardy findings, or enforcement actions listed in the available reports. The inspection history suggests improvement over time, with recent surveys consistently free of deficiencies.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsPlaces of interest near The Arbors at Islandia West
0.3 miles from city center
Estimated distance in miles from Islandia's city center to The Arbors at Islandia West's address, calculated via Google Maps.
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The information below is reported by the New York State Department of Health.
Filter by care type
| The Arbors at Islandia West |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Islandia | 200 | No | 34 | - |
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AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Bloomfield (Bloomfield Avenue) | 40 | No | 85 | Studio / 1 Bed / Private / Semi-Private Rooms |
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| Countryside Manor Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Conroe (Alden Bridge) | 12 | No | 8 | - |
| Anton’s Assisted Living |
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Frequently Asked Questions about The Arbors at Islandia West
Who is the owner of The Arbors at Islandia West?
The legal owner and operator of The Arbors at Islandia West is Arcadia Management, Inc..
Is The Arbors at Islandia West in a walkable area?
The Arbors at Islandia West has a walk score of 34. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of The Arbors at Islandia West?
According to NY state health department records, The Arbors at Islandia West's license number is 700-F-915.
How many beds does The Arbors at Islandia West have?
The Arbors at Islandia West has 200 beds.
Are there photos of The Arbors at Islandia West?
Yes — there are 5 photos of The Arbors at Islandia West in the photo gallery on this page.
What is the address of The Arbors at Islandia West?
The Arbors at Islandia West is located at 1515 Veterans Memorial Highway.
What is the phone number of The Arbors at Islandia West?
(631) 582-3600 will put you in contact with the team at The Arbors at Islandia West.
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