
The Arbors at Islandia West
The Arbors at Islandia West
The Arbors at Islandia West is a 200-bed assisted living community at 1515 Veterans Memorial Highway in Islandia, New York (Suffolk County), Adult Home and operated by Arcadia Management, Inc. The community provides all-inclusive assisted living beginning at $4,400 monthly, with specialized neighborhoods for transition support and memory care. Chef-prepared, farm-to-table meals are included. Rehabilitation services, respite care, and short-term rehab are available.
A Heroes Welcome Program serves military veterans. Twenty-four-hour staffing includes licensed nurses and certified nursing assistants. Engagement programming provides daily activities for social, physical, cognitive, and spiritual wellness. The downtown Islandia location is 0.3 miles from the city center.
The facility does not accept pets.
New York State Department of Health, Office of Aging and Long Term Care inspection records reflect excellent compliance. Across seven inspections from September 2021 through May 2024, the facility recorded 3 deficiencies total; 1 per year, 80% better than New York state average of 5.1. September and November 2021 surveys cited isolated records and reporting deficiencies. February 2023 survey cited one general provisions deficiency.
All subsequent inspections: June 2023 complaint survey, December 2023 period surveys, March 2024 relicensure survey, and May 2024 complaint survey, showed zero violations. Clear improvement trajectory with recent surveys consistently free of deficiencies. Four formal complaints on record (2 per 100 occupied beds, significantly better than state average of 49.9). No enforcement actions.
With zero violations in recent inspections, The Arbors suits families seeking large-scale assisted and memory care. Verify memory care staff training and protocols before enrollment.
200-bed community Rank #170 / 748Bed count — State benchmarkedThis home is ranked 170th out of 748 homes in New York for bed count. Shows this facility's certified or reported bed count compared to other New York SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score: 34 / 100 Rank #928 / 1173Walk Score — State benchmarkedThis home is ranked 928th out of 1173 homes in New York for walk score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across New York SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Facility TypeAdult Home
StatusActive
CountySuffolk
License Number700-F-915
Owner NameArcadia Management, Inc.
Rehabilitation Services
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
Pets Allowed
ActivitiesEngaging programs that bring joy, purpose, and connection every day.
Specific ProgramsTransitions Neighborhood, Activities/Programming, Amenities/Services, Specialty Programs, Heroes Welcome Program
Starting Price$4,400 per month
Food DescriptionDining at The Arbors is a highlight of every day. Residents enjoy chef-prepared, farm-to-table meals served restaurant-style in beautifully appointed dining rooms.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2021 · 5 years of data
0 enforcement actions
3 citations
4 complaints
3 inspections
0 complaint investigations
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. New York state average
Overall vs. NY average
1 Worse
Metrics worse than New York average:
• Inspection citation rate (127% above) 9 Better Metrics better than New York average:
• Total citations (77% below)
• Citations per year (77% below)
• Citations per inspection (29% below)
• Total inspections (67% below)
• Inspections with citations (25% below)
• Total complaints (95% below)
• Complaints per year (95% below)
• Complaints per bed (96% below)
• Complaint investigations (100% below)
• Inspection citation rate (127% above) 9 Better Metrics better than New York average:
• Total citations (77% below)
• Citations per year (77% below)
• Citations per inspection (29% below)
• Total inspections (67% below)
• Inspections with citations (25% below)
• Total complaints (95% below)
• Complaints per year (95% below)
• Complaints per bed (96% below)
• Complaint investigations (100% below)
Latest Inspection
May 28, 2024
Complaint Survey
Citations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total citations
| 3 | 13 | This facility has 77% fewer total citations than a typical New York nursing home (3 vs. NY avg 13).↓ 77% better |
|
Citations per year
| 0.6 | 2.6 | This facility has 77% fewer citations per year than a typical New York nursing home (0.6 vs. NY avg 2.6).↓ 77% better |
|
Citations per inspection
| 1 | 1.4 | This facility has 29% fewer citations per inspection than a typical New York nursing home (1 vs. NY avg 1.4).↓ 29% better |
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
| 3 | 9 | This facility has 67% fewer total inspections than a typical New York nursing home (3 vs. NY avg 9).↓ 67% better |
|
Inspections with citations
| 3 | 4 | This facility has 25% fewer inspections with citations than a typical New York nursing home (3 vs. NY avg 4).↓ 25% better |
|
Inspection citation rate
| 100% | 44% | This facility has 56 percentage points higher inspection citation rate than a typical New York nursing home (100% vs. NY avg 44%).↑ 56% worse |
Complaints & Investigations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
| 4 | 79 | This facility has 95% fewer total complaints than a typical New York nursing home (4 vs. NY avg 79).↓ 95% better |
|
Complaints per year
| 0.8 | 15.8 | This facility has 95% fewer complaints per year than a typical New York nursing home (0.8 vs. NY avg 15.8).↓ 95% better |
|
Complaints per bed
| 0.02 | 0.50 | This facility has 96% fewer complaints per bed than a typical New York nursing home (0.02 vs. NY avg 0.5).↓ 96% better |
|
Complaint investigations
| 0 | 15 | This facility has 100% fewer complaint investigations than a typical New York nursing home (0 vs. NY avg 15).↓ 100% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The most recent inspection on May 28, 2024, found no violations or deficiencies.
- The facility had three separate inspections in 2021 and 2023 with single deficiencies related to records, reports, and general provisions.
- Complaint surveys in June 2023 and March 2024 found no violations or substantiated complaints.
Places of interest near The Arbors at Islandia West
0.3 miles from city center
Estimated distance in miles from Islandia's city center to The Arbors at Islandia West's address, calculated via Google Maps.
Calculate Travel Distance to The Arbors at Islandia West
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Financial Assistance for
Assisted Living in New York
The Arbors at Islandia West is located in Islandia, New York.
Here are the financial assistance programs available to residents in New York.
Compare Assisted Living around Suffolk County
The information below is reported by the New York State Department of Health.
Filter by care type
| The Arbors at Islandia West |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Islandia | 200
Facility
200
NY AVG
160
Rank
#170 / 748 | No |
34
Facility
34
NY AVG
63
Rank
#928 / 1173 | - | 100 | 7 | 0%
Facility
0%
NY AVG
44.4%
Rank
#1 / 318 | 0
Facility
0
NY AVG
6
Rank
#163 / 318 | 0
Facility
0
NY AVG
14.5
Rank
#1 / 318 | 0
Facility
0
NY AVG
1.6
Rank
#1 / 318 | - |
| The Bristal Assisted Living at Lake Grove |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Lake Grove (Lake Grove Shopping Center) | 155
Facility
155
NY AVG
160
Rank
#340 / 748 | Yes |
57
Facility
57
NY AVG
63
Rank
#726 / 1173 | Lake Grove Senior Care LLC | 94 | 6 | 33.3%
Facility
33.3%
NY AVG
44.4%
Rank
#131 / 318 | 5
Facility
5
NY AVG
6
Rank
#182 / 318 | 2
Facility
2
NY AVG
14.5
Rank
#134 / 318 | 0.3
Facility
0.3
NY AVG
1.6
Rank
#115 / 318 | - |
| All American Assisted Living at Coram |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Coram | 112
Facility
112
NY AVG
160
Rank
#472 / 748 | No |
65
Facility
65
NY AVG
63
Rank
#652 / 1173 | Gk Coram Operating, LLC | 81 | 14 | 71.4%
Facility
71.4%
NY AVG
44.4%
Rank
#252 / 318 | 5
Facility
5
NY AVG
6
Rank
#182 / 318 | 22
Facility
22
NY AVG
14.5
Rank
#276 / 318 | 1.6
Facility
1.6
NY AVG
1.6
Rank
#248 / 318 | Shared / Studio |
| Sunrise of Smithtown |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Village Of The Branch (Hauppauge Road) | 104
Facility
104
NY AVG
160
Rank
#497 / 748 | Yes |
68
Facility
68
NY AVG
63
Rank
#628 / 1173 | Szr New York Lh, Inc. | 76 | 9 | 33.3%
Facility
33.3%
NY AVG
44.4%
Rank
#131 / 318 | 7
Facility
7
NY AVG
6
Rank
#233 / 318 | 6
Facility
6
NY AVG
14.5
Rank
#195 / 318 | 0.7
Facility
0.7
NY AVG
1.6
Rank
#168 / 318 | - |
| The Villa at Westhampton |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Westhampton | 100
Facility
100
NY AVG
160
Rank
#504 / 748 | No |
7
Facility
7
NY AVG
63
Rank
#1112 / 1173 | Westhampton Senior Living, Inc. | 92 | 8 | 25%
Facility
25%
NY AVG
44.4%
Rank
#111 / 318 | 6
Facility
6
NY AVG
6
Rank
#212 / 318 | 5
Facility
5
NY AVG
14.5
Rank
#186 / 318 | 0.6
Facility
0.6
NY AVG
1.6
Rank
#160 / 318 | 1 Bed / 2 Bed |
Frequently Asked Questions about The Arbors at Islandia West
Who is the owner of The Arbors at Islandia West?
The legal owner and operator of The Arbors at Islandia West is Arcadia Management, Inc..
Is The Arbors at Islandia West in a walkable area?
The Arbors at Islandia West has a walk score of 34. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of The Arbors at Islandia West?
According to NY state health department records, The Arbors at Islandia West's license number is 700-F-915.
How many beds does The Arbors at Islandia West have?
The Arbors at Islandia West has 200 beds.
Are there photos of The Arbors at Islandia West?
Yes — there are 3 photos of The Arbors at Islandia West in the photo gallery on this page.
What is the address of The Arbors at Islandia West?
The Arbors at Islandia West is located at 1515 Veterans Memorial Highway.
What is the phone number of The Arbors at Islandia West?
(631) 582-3600 will put you in contact with the team at The Arbors at Islandia West.
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