The Cambridge
Assisted Living · USA

Overview of The Cambridge

The Cambridge is a 40-bed Adult Home at 4 West Main Street in Cambridge, New York 12816, within Washington County. Owned by ICC Management & Consulting, Inc. and operated under the Nova Senior Living brand, the facility is licensed as Adult Home (License #760-F-018, active status). Two care programs are confirmed: assisted living and enhanced assisted living. Enhanced assisted living is a New York State designation that authorizes a higher level of nursing and personal care than standard assisted living.

ICC Management purchased the property in 2014. The building is a renovated former hotel. Licensed nurses and CNAs provide 24-hour staffing. Pets are not permitted. The Cambridge operates as a private-pay community, distinct from the Medicaid-accepting Mansion at South Union, a sister facility owned by the same operator in the same town.

The New York State Department of Health, Office of Aging and Long Term Care, has conducted one inspection on file. The most recent, an annual survey on August 13, 2024, identified 13 deficiencies across resident services, food service, personnel, environmental standards, and disaster planning against a state average of 22; a plan of correction was approved. A prior inspection on July 26, 2023, found no violations. Zero complaints are on record against a state average of 79. No enforcement actions are on file. The inspection history shows deficiencies emerged following a previously clean record.

The Cambridge is suited for private-pay residents seeking assisted living or enhanced assisted living in Washington County. Families should ask about the specific corrective actions and timelines for addressing the August 2024 deficiencies in resident services, food service, and disaster planning, and verify current staffing levels and protocols before placement.

Bed community size
40-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 55 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

License Details

Facility TypeAdult Home
StatusActive
CountyWashington
License Number760-F-018

Ownership & Operating Entity

Owner NameIcc Management & Consulting, Inc.

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Services

1 service
Enhanced Assisted Living

Amenities & Lifestyle

Specific ProgramsCareer, Village Gallery

Contact The Cambridge

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. New York state average
Overall vs. NY average 2 Worse Metrics worse than New York average:
• Citations per inspection (306% above)
• Inspection citation rate (79% above)
7 Better Metrics better than New York average:
• Total citations (55% below)
• Citations per year (56% below)
• Total inspections (89% below)
• Inspections with citations (80% below)
• Total complaints (100% below)
• Complaints per year (100% below)
• Complaint investigations (100% below)
Latest Inspection August 13, 2024 Annual Inspection

Citations Info Citations are formal regulatory issues recorded during state inspections.

MetricThis FacilityNY Averagevs. NY Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 1329 This facility has 55% fewer total citations than a typical New York assisted living residence (13 vs. NY avg 29).↓ 55% better
Citations per year Info Average citations per year since 2023. 4.39.7 This facility has 56% fewer citations per year than a typical New York assisted living residence (4.3 vs. NY avg 9.7).↓ 56% better
Citations per inspection Info Average citations per inspection. 133.2 This facility has 306% more citations per inspection than a typical New York assisted living residence (13 vs. NY avg 3.2).↑ 306% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

MetricThis FacilityNY Averagevs. NY Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 19 This facility has 89% fewer total inspections than a typical New York assisted living residence (1 vs. NY avg 9).↓ 89% better
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 15 This facility has 80% fewer inspections with citations than a typical New York assisted living residence (1 vs. NY avg 5).↓ 80% better
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 100%56% This facility has 44 percentage points higher inspection citation rate than a typical New York assisted living residence (100% vs. NY avg 56%).↑ 44% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

MetricThis FacilityNY Averagevs. NY Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 079 This facility has 100% fewer total complaints than a typical New York assisted living residence (0 vs. NY avg 79).↓ 100% better
Complaints per year Info Average complaints per year since 2023. 026.3 This facility has 100% fewer complaints per year than a typical New York assisted living residence (0 vs. NY avg 26.3).↓ 100% better
Complaint investigations Info On-site investigations triggered by complaints filed with New York regulators. 015 This facility has 100% fewer complaint investigations than a typical New York assisted living residence (0 vs. NY avg 15).↓ 100% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on August 13, 2024, identified deficiencies across several areas including resident services, food service, personnel, environmental standards, and disaster planning, with a plan of correction approved. Prior inspections showed a clean record, as the July 26, 2023 survey found no violations or required corrections. Inspectors cited multiple issues related mainly to resident services and food service, along with some concerns in emergency preparedness and staffing. No complaint investigations or enforcement actions were listed in the available reports. The inspection history suggests a recent emergence of deficiencies following a period without citations.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Lawsuit overview for The Cambridge

Summary of court-record activity tied to this facility, compiled from publicly available case dockets.

Source: State court e-filing records

Total Cases Info Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure. 1
Active Cases Info Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture. 0

Places of interest near The Cambridge

Address 0.0 miles from city center Info Estimated distance in miles from Cambridge's city center to The Cambridge's address, calculated via Google Maps.

Calculate Travel Distance to The Cambridge

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The information below is reported by the New York State Department of Health.

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The Cambridge
AL

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AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

RC

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Frequently Asked Questions about The Cambridge

Who is the owner of The Cambridge?

The legal owner and operator of The Cambridge is Icc Management & Consulting, Inc..

Is The Cambridge in a walkable area?

The Cambridge has a walk score of 55. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of The Cambridge?

According to NY state health department records, The Cambridge's license number is 760-F-018.

How many beds does The Cambridge have?

The Cambridge has 40 beds.

Are there photos of The Cambridge?

Yes — there are 6 photos of The Cambridge in the photo gallery on this page.

What is the address of The Cambridge?

The Cambridge is located at 4 West Main Street.

What is the phone number of The Cambridge?

(518) 677-3460 will put you in contact with the team at The Cambridge.

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