The Care Center of Honolulu

The Care Center of Honolulu is a Nursing Home in Hawaii

The Care Center of… is a Nursing Home in Hawaii

The Care Center of Honolulu

1900 Bachelot St, Honolulu, HI 96817 View Map

The Care Center of Honolulu is a Nursing Home in Hawaii

The Care Center of… is a Nursing Home in Hawaii

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Overview of The Care Center of Honolulu

The Care Center of Honolulu offers respiratory care, skilled nursing, and rehabilitation care; its atmosphere provides graceful living for short-term or long-term residents. The dedicated team of care staff assures residents of all kinds of living options that they receive supportive assistance for everyday living with enriching activities that contribute to a high success rate for recovery. The Care Center boasts its compassionate approach to an enhanced quality of life for all seniors. 
The Care Center offers a range of long-term and short-term rehabilitative services such as wound care, diagnostic radiology, dialysis, therapy (occupational, physical, speech), ventilator service– all being provided with 24-hour nursing. 

+1 808-531-5302
Home Information THE CARE CENTER OF HONOLULU
  • This nursing home maintains occupancy well above most state peers, signaling sustained demand. The facility operates with a larger bed count than most state competitors, supporting broader intake. Resident stays are comparable to other state facilities, implying stable turnover.

  • Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income exceeds the majority of state facilities, highlighting strong profitability.

  • Medicare nights run higher than most peers, indicating robust short-stay referrals. Medicaid nights sit above most state facilities, underscoring deep Title XIX coverage. Private pay nights lead the state, showing strong demand from market-rate residents.

Occupancy
Beds
182
Occupancy
95.2%
Total Bed Days Available
92710
Avg. Length of Stay
100 days
Avg. Residents per Day
171
Finance
Home Revenue
$35,272,530.00
Payroll Costs
$12,850,250.00
Profit
$5,198,481.00
Total Home Costs
$29,846,552.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
36.4%
House Specifics:
CCN
125019
Owner Name
DARLEY, SUZANNE
Rural vs. Urban
Urban
County
Honolulu
Type of Control
Voluntary Nonprofit — Church
Operations
Total Admissions
466
Total Discharges
490
% Medicaid Admissions
18%
% Medicare Admissions
29%
% Private Pay Admissions
53%
% Medicaid Discharges
33%
% Medicare Discharges
21%
% Private Pay Discharges
46%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
1 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
1 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
3 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
4 / 5
Nurse Hours / Resident / Day Info Total nurse staffing hours per resident per day.
3.31 hrs
Number of Fines
1
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
41797
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
4069
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
10401
Walk Score
Walk Score: 71 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Additional licensing details

CMS Certification Number: 125019

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Mr. David Holt, Administrator
Contact The Care Center of Honolulu

Comparison Chart

The information below is reported by the Hawaii Department of Health, Office of Health Care Assurance.
Compare Nursing Homes around Honolulu
Maunalani Nursing and Rehabilitation Center
AL

For seniors needing help with daily tasks but not full-time nursing.

Honolulu
100
No
-
11
THE MAUNALANI FOUNDATION
88.1%
$16,610,495.00
$8,092,023.00
48.7%
92.10
5/5
4.1862
5/5
3/5
4/5
2
Islands Skilled Nursing and Rehab
AL

For seniors needing help with daily tasks but not full-time nursing.

Honolulu
42
No
-
96
PACIFIC HEALTHCARE VENTURES LLC
81.2%
$11,306,574.00
$4,994,637.00
44.2%
31.40
2/5
3.1624
2/5
2/5
3/5
1
Liliha Healthcare Center
AL

For seniors needing help with daily tasks but not full-time nursing.

Honolulu
92
No
-
81
-
96.9%
$12,391,815.00
$5,192,919.00
41.9%
81.60
1/5
3.9997
1/5
3/5
4/5
1
The Care Center of Honolulu
AL

For seniors needing help with daily tasks but not full-time nursing.

Honolulu
182
No
A+
71
DARLEY, SUZANNE
95.2%
$35,272,530.00
$12,850,250.00
36.4%
170.60
1/5
3.3062
1/5
3/5
4/5
1
Hale Ho Aloha
AL

For seniors needing help with daily tasks but not full-time nursing.

Honolulu
-
No
A+
3
-
-
-
-
-
-
-
-
-
-
-
-
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Address 0.9 miles from city center

Address 1900 Bachelot St, Honolulu, HI 96817

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

255
Total Staff
234
Employees
21
Contractors
88,491
Total Hours (Quarter)
121
Avg Staff/Day
8
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse528.1 No
Licensed Practical Nurse118.6 No
Certified Nursing Assistant1077.9 No
Staff by Category
Administration
4 staff
7.2hs shift avg
Nursing Staff
183 staff
8hs shift avg
Physicians & Practitioners
13 staff
8hs shift avg
Therapy Services
16 staff
7.8hs shift avg
Activities & Recreation
18 staff
9.2hs shift avg
Social Services
3 staff
7.5hs shift avg
Dietary Services
9 staff
7.7hs shift avg
Other Services
9 staff
8hs shift avg
Contractor Analysis
6.2%
of total hours from contractors
5,505 contractor hours this quarter
Speech Language Pathologist: 3 Qualified Social Worker: 3 Respiratory Therapy Technician: 3 Physical Therapy Aide: 3 Physical Therapy Assistant: 4 Medical Director: 3 Occupational Therapy Assistant: 1 Other Physician: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant107010740,31591100%7.9
Registered Nurse5205219,43391100%8.1
Qualified Activities Professional180186,15491100%9.2
Clinical Nurse Specialist110114,0628897%8.1
Licensed Practical Nurse110113,46991100%8.6
Other Dietary Services Staff9092,91291100%7.7
Dental Services Staff7071,4966369%8
Nurse Aide in Training9091,4598998%7.3
RN Director of Nursing4041,4437987%8.1
Speech Language Pathologist0331,3037684%7.5
Physical Therapy Aide0331,2037886%7.6
Respiratory Therapy Technician0331,1437178%8.1
Physical Therapy Assistant0441,1159099%8.2
Occupational Therapy Aide2029006875%7.7
Qualified Social Worker0336376976%7.5
Administrator1014806066%8
Mental Health Service Worker2024645864%8
Nurse Practitioner1014005257%7.7
Occupational Therapy Assistant011741112%6.7
Medical Director0331678%1.8
Other Physician0111478%2

Health Inspection History

Source: CMS Health Citations (Aug 2022 – Aug 2024)

5
Inspections
47
Total Citations
0
Critical (J-L)
1
Serious (G-I)
9.4
Citations/Inspection
Aug 2024
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
46
Serious (G-I)
1
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Resident Rights
9
19% of total
Quality of Life & Care
7
15% of total
Abuse, Neglect & Exploitation
6
13% of total
Pharmacy Services
5
11% of total
Infection Control
3
6% of total
Administration
1
2% of total
Citation Sources
Standard Inspections 43
Complaint Investigations 11
State Comparison (HI)
Avg Citations (State)
35.5
This Facility: 47
Avg Critical (State)
0.1
This Facility: 0
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Aug 15, 2024 D Abuse/NeglectF0600 Corrected
Aug 15, 2024 D Abuse/NeglectF0609 Corrected
Aug 15, 2024 D Abuse/NeglectF0610 Corrected
Aug 15, 2024 D AdministrationF0847 Corrected
Aug 15, 2024 D Infection ControlF0880 Corrected
Aug 15, 2024 D Nursing ServicesF0726 Corrected
Aug 15, 2024 E Nursing ServicesF0732 Corrected
Aug 15, 2024 D NutritionF0803 Corrected
Aug 15, 2024 E NutritionF0812 Corrected
Aug 15, 2024 D PharmacyF0755 Corrected
Aug 15, 2024 D PharmacyF0756 Corrected
Aug 15, 2024 D Quality of CareF0686 Corrected
Aug 15, 2024 D Quality of CareF0688 Corrected
Aug 15, 2024 D Care PlanningF0641 Corrected
Aug 15, 2024 D Care PlanningF0656 Corrected
Aug 15, 2024 D Care PlanningF0842 Corrected
Aug 15, 2024 D Resident RightsF0583 Corrected
Aug 15, 2024 E Resident RightsF0584 Corrected
Aug 15, 2024 G Resident RightsF0585 Corrected
Jul 03, 2024 D Care PlanningF0842 Corrected
Aug 10, 2023 D Abuse/NeglectF0604 Corrected
Aug 10, 2023 D Abuse/NeglectF0609 Corrected
Aug 10, 2023 D Abuse/NeglectF0610 Corrected
Aug 10, 2023 E EnvironmentalF0921 Corrected
Aug 10, 2023 D Infection ControlF0880 Corrected
Aug 10, 2023 D Nursing ServicesF0726 Corrected
Aug 10, 2023 E NutritionF0812 Corrected
Aug 10, 2023 D PharmacyF0755 Corrected
Aug 10, 2023 D PharmacyF0756 Corrected
Aug 10, 2023 E PharmacyF0761 Corrected
Aug 10, 2023 D Quality of CareF0676 Corrected
Aug 10, 2023 D Quality of CareF0690 Corrected
Aug 10, 2023 D Quality of CareF0693 Corrected
Aug 10, 2023 D Care PlanningF0657 Corrected
Aug 10, 2023 D Care PlanningF0842 Corrected
Aug 10, 2023 E Resident RightsF0550 Corrected
Aug 10, 2023 E Resident RightsF0558 Corrected
Aug 10, 2023 D Resident RightsF0561 Corrected
Aug 10, 2023 D Resident RightsF0584 Corrected
Aug 10, 2023 D Resident RightsF0622 Corrected
Jan 27, 2023 E Nursing ServicesF0726 Corrected
Jan 27, 2023 E Quality of CareF0695 Corrected
Jan 27, 2023 E Care PlanningF0842 Corrected
Aug 12, 2022 D Infection ControlF0880 Corrected
Aug 12, 2022 D Quality of CareF0684 Corrected
Aug 12, 2022 D Care PlanningF0657 Corrected
Aug 12, 2022 D Resident RightsF0550 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Resident Census by Payment Source
175 Total Residents
Medicare 32 (18.3%)
Medicaid 125 (71.4%)
Private Pay/Other 18 (10.3%)
Specialized Care Beds
87 Total Specialty Beds
47.8% of Bed Capacity
87
Ventilator Beds
47.8%
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
12.4 Score
22% worse than avg State avg: 10.2

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
25.7 Score
29% worse than avg State avg: 20.0

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
17.7%
Lost Too Much Weight
4.6%
Urinary Tract Infection
1.1%
Depressive Symptoms
2.0%
Falls with Major Injury
0.0%
Pneumococcal Vaccine
96.5%
Antipsychotic Use
9.1%
Walking Ability Worsened
35.8%
Influenza Vaccine
97.7%
High Risk Residents with Pressure Ulcers
4.0%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
23.5%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
70.2% 16% worse than avg State: 83.4%
Short-Stay Residents Who Received a New Antipsychotic Medication
1.2% 6% worse than avg State: 1.2%
Influenza Vaccine
78.0% 8% worse than avg State: 84.7%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $8K State avg: $38K 79% better than avg
Number of Fines 1 State avg: 1.5
Compared to State Average Facility: $8K | State Avg: $38K
Penalty History

Showing all 1 penalties (Aug 2024 - Aug 2024)

Aug 15, 2024 Civil Money Penalty
$8K
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Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for Hawaii Seniors

Program
State Program Name
Eligibility
Benefits
QUEST Integration
Hawaii Medicaid QUEST Integration
  • General: Age 65+ or disabled, Hawaii resident, Medicaid-eligible, long-term care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • HI Specifics: High cost of living adjustments.
  • Services: In-home care (6-8 hours/day), nursing home, respite (240 hours/year), medical services.
Kupuna Care
Hawaii Kupuna Care
  • General: Age 60+, Hawaii resident, unable to perform 2+ ADLs.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • HI Specifics: Limited funding; island-specific delivery.
  • Services: In-home care (3-5 hours/week), adult day care (~$70/day), transportation (~5 trips/month).
Program of All-Inclusive Care for the Elderly (PACE)
Hawaii Medicaid PACE
  • General: Age 55+, Hawaii resident, nursing home-level care need, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (300% FBR).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • HI Specifics: Limited to Oahu (e.g., Maluhia in Honolulu); few providers.
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy, respite.
Medicare Savings Program (MSP)
Hawaii Medicare Savings Program
  • General: Age 65+ or disabled, Hawaii resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual, adjusted annually.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • HI Specifics: Three tiers; no waitlist.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Senior Community Service Employment Program (SCSEP)
Hawaii SCSEP (Federally Funded, State-Administered)
Official government program page
  • General: Age 55+, unemployed, low-income, Hawaii resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • HI Specifics: ~800 slots; prioritizes veterans, rural residents.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
National Family Caregiver Support Program (NFCSP) Respite
Hawaii NFCSP Respite Care
  • General: Caregivers of 60+ needing care or 55+ caregivers of others; Hawaii resident; functional needs (2+ ADLs).
  • Income Limits (2025): Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits: Not assessed; need-based.
  • HI Specifics: Four county AAAs; prioritizes low-income.
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($80/day), counseling.
VA Aid and Attendance (A&A) and Housebound Benefits
Hawaii VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/surviving spouse, Hawaii resident, wartime service, need for aid with ADLs (A&A) or homebound status.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (2025 net worth limit).
  • HI Specifics: Applies statewide; high demand due to veteran population.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Senior Companion Program (SCP)
Hawaii Senior Companion Program
Official government program page
  • General: Volunteers: 55+, low-income, Hawaii resident, able to work 20 hours/week. Recipients: Frail elders needing companionship.
  • Income Limits (2025): Volunteers: ~$24,980/year (200% FPL); recipients: no limit.
  • Asset Limits: Not specified for volunteers; need-based for recipients.
  • HI Specifics: Statewide; managed by DHS Social Services.
  • Services: Volunteers paid ~$4/hour for companionship (~20 hours/week); recipients get free support (~4-6 hours/week).

Claim What’s Yours Financial Aid for Hawaii Seniors

Hawaii Medicaid QUEST Integration

QUEST Integration

Requirements:
  • General:
    Age 65+ or disabled, Hawaii resident, Medicaid-eligible, long-term care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • HI Specifics:
    High cost of living adjustments.
Benefits without Contact:
  • Services: In-home care (6-8 hours/day), nursing home, respite (240 hours/year), medical services.
Hawaii Kupuna Care

Kupuna Care

Requirements:
  • General:
    Age 60+, Hawaii resident, unable to perform 2+ ADLs.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • HI Specifics:
    Limited funding; island-specific delivery.
Benefits without Contact:
  • Services: In-home care (3-5 hours/week), adult day care (~$70/day), transportation (~5 trips/month).
Hawaii Medicaid PACE

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, Hawaii resident, nursing home-level care need, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (300% FBR).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • HI Specifics:
    Limited to Oahu (e.g., Maluhia in Honolulu); few providers.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy, respite.
Hawaii Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, Hawaii resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual, adjusted annually.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • HI Specifics:
    Three tiers; no waitlist.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Hawaii SCSEP (Federally Funded, State-Administered)

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, Hawaii resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • HI Specifics:
    ~800 slots; prioritizes veterans, rural residents.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Hawaii NFCSP Respite Care

National Family Caregiver Support Program (NFCSP) Respite

Requirements:
  • General:
    Caregivers of 60+ needing care or 55+ caregivers of others; Hawaii resident; functional needs (2+ ADLs).
  • Income Limits (2025):
    Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits:
    Not assessed; need-based.
  • HI Specifics:
    Four county AAAs; prioritizes low-income.
Benefits without Contact:
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($80/day), counseling.
Hawaii VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/surviving spouse, Hawaii resident, wartime service, need for aid with ADLs (A&A) or homebound status.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (2025 net worth limit).
  • HI Specifics:
    Applies statewide; high demand due to veteran population.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Hawaii Senior Companion Program

Senior Companion Program (SCP)

Requirements:
  • General:
    Volunteers: 55+, low-income, Hawaii resident, able to work 20 hours/week. Recipients: Frail elders needing companionship.
  • Income Limits (2025):
    Volunteers: ~$24,980/year (200% FPL); recipients: no limit.
  • Asset Limits:
    Not specified for volunteers; need-based for recipients.
  • HI Specifics:
    Statewide; managed by DHS Social Services.
Benefits without Contact:
  • Services: Volunteers paid ~$4/hour for companionship (~20 hours/week); recipients get free support (~4-6 hours/week).
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