Hale Ho Aloha
Nursing Home, Hospice Care, Respite Care & Skilled Nursing · Honolulu, HI
Hale Ho Aloha
Nursing Home, Hospice Care, Respite Care & Skilled Nursing · Honolulu, HI
Overview of Hale Ho Aloha
The address alone tells you something: 2670 Pacific Heights Rd puts Hale Ho Aloha 1.4 miles from Honolulu’s city center and under a mile from St. Francis Medical Center, in the Nuuanu – Punchbowl neighborhood. The Walk Score is 3. Getting here, and getting anywhere from here, requires a car.
What the facility offers is nursing home care with 24-hour staffing, hospice, and respite stays in the same building. The clinical roster includes physicians, licensed nurses, a licensed social worker, and a restorative therapy team.
Daily care covers the full range of personal needs: bathing, dressing, feeding, toileting. Nurse call systems are in resident rooms, and WanderGuard monitoring is in place. The infrastructure is attentive to residents who need close oversight.
The common spaces are designed for daily life rather than programming: a dining room, gathering areas, seating spaces, and outdoor lanais. Meals draw on locally inspired cuisine. Volunteer opportunities are available for those who want them.
The structurally significant fact here is payment. Hale Ho Aloha is a state-licensed nursing home and does not hold Medicare or Medicaid certification through the federal CMS framework. That means federal coverage pathways are not available at this facility; families need to plan around private pay from the outset. Administrator Bryce Sumida, DPT, OCS, NHA, leads operations.
What we find is a care-focused nursing home in a central Honolulu location, built for residents who need consistent clinical support and whose families are prepared to navigate private payment.
Walk Score: 3 / 100 Rank #174 / 174Walk Score — State benchmarkedThis home is ranked 174th out of 174 homes we track in Hawaii for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Hawaii facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Hawaii that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
AccreditationsLicensed in the State of Hawaii
Emergency SystemsNurse call systems in resident rooms.
Safety FeaturesWanderguard bracelet/bed pad/tab alarm.
Respite Care
24-Hour Staffing
Pets not allowed
Dining
Activities
Lanai
Comfortable Seating Areas
Specific ProgramsHospice/Respite Care, Volunteer Opportunities
Volunteer Program
Touring HoursMonday-Friday: 8:00 AM – 4:30 PM
Bryce Sumida, DPT, OCS, NHA, is the Administrator for Hale Ho Aloha. He oversees the community’s operations to ensure high-quality resident care and a safe, healthy workplace. Born and raised on Oahu, Bryce holds a Bachelor of Science in Exercise Science and a Doctor of Physical Therapy. He enjoys cooking, golfing, fishing, and volunteers with Saint Francis Healthcare as a caregiver mobility training seminar presenter.
Places of interest near Hale Ho Aloha
1.4 miles from city center
Estimated distance in miles from Honolulu's city center to Hale Ho Aloha's address, calculated via Google Maps.
— 0.64 miles to nearest hospital (St Francis Medical Center)
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Compare Nursing Homes around Honolulu
Info below is compiled from CMS reports & the HI Dept. of Health, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HC (Home Care):
Professional care delivered in the person's own home, from companionship to skilled nursing.
ADC (Adult Day Care):
Daytime supervision, health monitoring, and social activities for seniors who live at home.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Hawaii average is: 64.3% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Maunalani Nursing and Rehabilitation Center | NH PC SNF | Honolulu (Kaimuki) | 100
Facility
100
HI AVG
43
Rank
#13 / 84 |
86.5%
Facility
86.5%
HI AVG
83.7
Rank
#11 / 23 | +3% | 5.05
Facility
5.05
HI AVG
4.20
Rank
#10 / 26 | -71% | +20% | $32.1k
Facility
$32.1k
HI AVG
$43.4k
Rank
#21 / 26 | 21
Facility
21
HI AVG
35.5
Rank
#2 / 26 | 4.2
Facility
4.2
HI AVG
8.2
Rank
#2 / 26 | 2 | 87 | - |
11
Facility
11
HI AVG
50
Rank
#152 / 174 | The Maunalani Foundation | $18.6MFiscal year ending 06/2024
Facility
$18.6MFiscal year ending 06/2024
HI AVG
$17.9M
Rank
#7 / 20 | $10.4MFiscal year ending 06/2024
Facility
$10.4MFiscal year ending 06/2024
HI AVG
$10.1M
Rank
#7 / 20 | 56%Fiscal year ending 06/2024
Facility
56%Fiscal year ending 06/2024
HI AVG
64.3%
Rank
#8 / 20 | 125013 | ||||
| Avalon Care Center – Honolulu | NH SNF | Honolulu (Kalihi Valley) | 108
Facility
108
HI AVG
43
Rank
#10 / 84 |
91.8%
Facility
91.8%
HI AVG
83.7
Rank
#5 / 23 | +10% | 4.05
Facility
4.05
HI AVG
4.20
Rank
#19 / 26 | +24% | -4% | $0
Facility
$0
HI AVG
$43.4k
Rank
#1 / 26 | 53
Facility
53
HI AVG
35.5
Rank
#24 / 26 | 17.7
Facility
17.7
HI AVG
8.2
Rank
#26 / 26 | - | 99 | A+ |
47
Facility
47
HI AVG
50
Rank
#93 / 174 | Avalon Of Hawaii LLC | $22.2MFiscal year ending 12/2023
Facility
$22.2MFiscal year ending 12/2023
HI AVG
$17.9M
Rank
#4 / 20 | $10.7MFiscal year ending 12/2023
Facility
$10.7MFiscal year ending 12/2023
HI AVG
$10.1M
Rank
#6 / 20 | 48.4%Fiscal year ending 12/2023
Facility
48.4%Fiscal year ending 12/2023
HI AVG
64.3%
Rank
#15 / 20 | 125020 | ||||
| 15 Craigside | NH ADC AL HC IL SNF | Honolulu (Nuuanu - Punchbowl) | 45
Facility
45
HI AVG
43
Rank
#25 / 84 |
99.8%
Facility
99.8%
HI AVG
83.7
Rank
#1 / 23 | +19% | 4.94
Facility
4.94
HI AVG
4.20
Rank
#11 / 26 | +1% | +17% | $0
Facility
$0
HI AVG
$43.4k
Rank
#1 / 26 | 5
Facility
5
HI AVG
35.5
Rank
#1 / 26 | 2.5
Facility
2.5
HI AVG
8.2
Rank
#1 / 26 | - | 45 | A+ |
50
Facility
50
HI AVG
50
Rank
#85 / 174 | Bree Komagome | $7.7MFiscal year ending 12/2023
Facility
$7.7MFiscal year ending 12/2023
HI AVG
$17.9M
Rank
#20 / 20 | $5.2MFiscal year ending 12/2023
Facility
$5.2MFiscal year ending 12/2023
HI AVG
$10.1M
Rank
#19 / 20 | 67.8%Fiscal year ending 12/2023
Facility
67.8%Fiscal year ending 12/2023
HI AVG
64.3%
Rank
#3 / 20 | 125063 | ||||
| Arcadia Retirement Residence | NH ADC HC IL SNF | Honolulu | 91
Facility
91
HI AVG
43
Rank
#18 / 84 |
93.6%
Facility
93.6%
HI AVG
83.7
Rank
#3 / 23 | +12% | 5.17
Facility
5.17
HI AVG
4.20
Rank
#8 / 26 | +26% | +23% | $12.9k
Facility
$12.9k
HI AVG
$43.4k
Rank
#19 / 26 | 36
Facility
36
HI AVG
35.5
Rank
#13 / 26 | 9.0
Facility
9.0
HI AVG
8.2
Rank
#20 / 26 | 2 | 85 | A+ |
86
Facility
86
HI AVG
50
Rank
#27 / 174 | Kathleen Yokouchi | $14.6MFiscal year ending 12/2023
Facility
$14.6MFiscal year ending 12/2023
HI AVG
$17.9M
Rank
#11 / 20 | $7.5MFiscal year ending 12/2023
Facility
$7.5MFiscal year ending 12/2023
HI AVG
$10.1M
Rank
#15 / 20 | 51.1%Fiscal year ending 12/2023
Facility
51.1%Fiscal year ending 12/2023
HI AVG
64.3%
Rank
#13 / 20 | 125014 |
Financial Assistance for
Nursing Home in Hawaii
Hale Ho Aloha is located in Honolulu, Hawaii.
Here are the financial assistance programs available to residents in Hawaii.
Frequently Asked Questions about Hale Ho Aloha
What neighborhood is Hale Ho Aloha in?
Hale Ho Aloha is in the Nuuanu - Punchbowl neighborhood of Honolulu.
Is Hale Ho Aloha in a walkable area?
Hale Ho Aloha has a walk score of 3. Car-dependent. Most errands require a car, with limited nearby walkable options.
Are pets allowed at Hale Ho Aloha?
No, Hale Ho Aloha has a no-pet policy.
Are there photos of Hale Ho Aloha?
Yes — there are 6 photos of Hale Ho Aloha in the photo gallery on this page.
What is the address of Hale Ho Aloha?
Hale Ho Aloha is located at 2670 Pacific Heights Rd, Honolulu, HI 96813.
What is the phone number of Hale Ho Aloha?
(808) 524-1955 will put you in contact with the team at Hale Ho Aloha.
Is Hale Ho Aloha Medicare or Medicaid certified?
Hale Ho Aloha is not currently listed as a CMS-certified provider of Medicare or Medicaid.
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