The Crossing at Malvern
Assisted Living · Arkansas, AR
The Crossing at Malvern
Assisted Living · Arkansas, AR
The Crossing at Malvern accepts Medicaid.
Overview of The Crossing at Malvern
The Crossing at Malvern is an 84-bed assisted and independent living community administered by Jennifer Smith at 720 N. Walco Lane in Malvern, Hot Spring County, Arkansas. A corporation operating for 19 years, the facility is licensed as an Assisted Living Facility Level II by the Arkansas Department of Human Services, Office of Long Term Care. It participates in the Arkansas Medicaid Living Choices Assisted Living Waiver, making it one of the few options in Malvern accessible to income-qualifying residents through Medicaid. VA Aid & Attendance benefits and long-term care insurance are accepted alongside private pay.
The BBB assigns an A+ rating based on complaint history, transparency, and business practices.
At Crossing at Malvern, residents are not asked to relocate when their care needs change. Independent living residents transitioning to assisted living stay with the same staff in the same building, a meaningful continuity commitment in a market with common phased relocation. The facility’s staff brings nearly a century of combined experience. Assisted living services include medication management and administration; coordination of care with physicians, specialists, and pharmacies; healthcare monitoring; and hands-on ADL assistance with bathing, grooming, dressing, and toileting. A pre-screening assessment by the Director of Care is required before placement to allow each resident the appropriate support level from the start. The facility also organizes its service model around three named frameworks: Live Well, Be Well, and Motive8™. Live Well covers dining and lifestyle: three home-style meals prepared daily using fresh ingredients, served like in restaurants, with an alternative menu for residents with different preferences. A wide range of social, recreational, and spiritual activities also brings residents, families, and staff together. Be Well includes personal care and safety needs. Motive8™ is a structured activity program encompassing creative expression through art, crafts, music, and individual hobbies; fitness, health, and beauty programming; cognitive engagement and lifelong learning; resident advocacy and peer mentoring for new arrivals; and social and entertainment programming. Pets are welcome conditionally; dogs and cats under 25 pounds need a $250 non-refundable deposit. The Walco Lane location has a walk score of 58, with some everyday errands reachable on foot from the central Malvern area. Hot Spring County Medical Center is nearby for access to acute care.
The Crossing at Malvern suits seniors in the Hot Spring County area who want a structured, program-rich assisted living environment with Medicaid Waiver access, stable staffing, and the option to age in place without changing floors or facilities. Families should ask about the facility’s most recent AR DHS inspection report.
84-bed community Rank #177 / 330Bed count — State benchmarkedThis home is ranked 177th out of 330 homes in Arkansas. Shows this facility's certified or reported bed count compared to other Arkansas SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
19 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 58 / 100 Rank #60 / 419Walk Score — State benchmarkedThis home is ranked 60th out of 419 homes in Arkansas. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Arkansas SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Facility TypeAssisted Living Facility Level Ii
CountyHot Spring
Certification TypeMedicaid Waiver
The Crossing at Malvern is administrated by Jennifer Smith.
Profit StatusCorporation
Private Pay
84 units
Total beds
84 units
Secured Perimeter
Emergency SystemsYes
Staffing
Key information about the people who lead and staff this community.
ContactMs. Jennifer Smith, Administrator
Accept Medicaid
24-Hour Staffing
Fax501-467-8780
Pets Allowed
HousekeepingYes
Linen ServiceYes
Utilities IncludedYes
Specific ProgramsLive Well, Be Well, Motive8, Things to Consider, FAQ
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Estimated distance in miles from Malvern's city center to The Crossing at Malvern's address, calculated via Google Maps.
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Financial Assistance for
Assisted Living in Arkansas
The Crossing at Malvern is located in Malvern, Arkansas.
Here are the financial assistance programs available to residents in Arkansas.
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The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
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AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Van Buren | 118 | Yes | 52 | - | A+ | Misty Lewis | - |
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| Brookdale Fort Smith |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Fort Smith | 100 | Yes | 51 | Studio / 1 Bed / 2 Bed | A+ | Franceska Markham | Emeritus Properties Ark Willow Brook LLC |
| Butterfield Trail Village |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Fayetteville (East Joyce Boulevard) | 87 | Yes | 39 | Studio / 1 Bed / 2 Bed | A+ | Jay M Green | Butterfield Trail Village, Incorporated |
| The Crossing at Malvern |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Malvern | 84 | No | 58 | - | A+ | Jennifer Smith | - |
Frequently Asked Questions about The Crossing at Malvern
Is The Crossing at Malvern in a walkable area?
The Crossing at Malvern has a walk score of 58. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Who is the administrator of The Crossing at Malvern?
Jennifer Smith is the administrator of The Crossing at Malvern.
How many beds does The Crossing at Malvern have?
The Crossing at Malvern has 84 beds.
Are there photos of The Crossing at Malvern?
Yes — there are 5 photos of The Crossing at Malvern in the photo gallery on this page.
What is the address of The Crossing at Malvern?
The Crossing at Malvern is located at 720 N. Walco Lane.
What is the phone number of The Crossing at Malvern?
(501) 467-8488 will put you in contact with the team at The Crossing at Malvern.
What county is The Crossing at Malvern located in?
The Crossing at Malvern is in Hot Spring County.
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