Occupancy rate
60%
Lower than the Pennsylvania average: 78.7%
The Haven at North Hills Senior Residence
Assisted Living & Memory Care · Pittsburgh, PA
The Haven at North Hills Senior Residence
Assisted Living & Memory Care · Pittsburgh, PA
If you’re seeking a memory care community with a solid reputation in offering seniors high-quality care and services that are affordable, The Haven at North Hills Seniors Residence is the ideal one for you. It’s a nurturing environment that empower and enhance the quality of life for residents by offering tailored care to each unique individual. The Haven approaches senior living in a modern way that embraces and enriches its residents’ overall wellness.
A lot of its amenities are centered on attentive support and personal hygiene of its seniors such as assistance with bathing, grooming, oral care; as well as medication management, housekeeping, and assistance with daily routine. They offer the HOPE BLOOMS™ Life Enrichment Program that is a holistic memory care program that provides stimulating and engaging activities.
90-bed community
A larger shared setting that may offer more common spaces and organized community services.
7 years in operation
An established community with some operational experience and growing routines.
Walk Score: 34 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Occupancy
Lower than the Pennsylvania average: 78.7%
Occupied beds
54 / 90
Average residents per home in Pennsylvania
103 per day
Facility TypePersonal Care Homes
StatusLicensed
IssuanceNovember 1, 2025
ExpirationNovember 1, 2026
CountyAllegheny
License Number449380
The Haven at North Hills Senior Residence is legally operated by The Haven At North Hills Llc.
Profit StatusProfit
Staffing
Key information about the people who lead and staff this community.
ContactMs. Kelly Vaccaro, Director
75
Total Daily Staff
0
Resident Support Staff
59
Residents Served
7
Current Residents
24
Capacity
15
Residents Served
What does this home offer?
Minimum Age: 55
Types of Care at The Haven at North Hills Senior Residence
Assisted Living
Memory Care
Inspection History
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
Since 2021 · 5 years of data
11 citations
2 complaints
9 inspections
0 waivers
Waivers
A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.
This Facility
PA Average
vs. PA Avg
-
0vs 0.9 avg↓ 100% fewer than PA avg
Data reflects the most recent 5 years (since 2021).
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. Pennsylvania state average
Overall vs. PA average
0 Worse
No metrics in this bucket.
8 Better
Metrics better than Pennsylvania average:
• Total citations (83% below)
• Citations per year (83% below)
• Citations per inspection (79% below)
• Total inspections (18% below)
• Inspections with citations (50% below)
• Inspection citation rate (40% below)
• Total complaints (50% below)
• Complaints per year (50% below)
• Total citations (83% below)
• Citations per year (83% below)
• Citations per inspection (79% below)
• Total inspections (18% below)
• Inspections with citations (50% below)
• Inspection citation rate (40% below)
• Total complaints (50% below)
• Complaints per year (50% below)
Latest Inspection
July 1, 2025
Complaint Investigation
Citations
Citations are formal regulatory issues recorded during state inspections.
| Metric | This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
|
11 | 63 | This facility has 83% fewer total citations than a typical Pennsylvania assisted living residence (11 vs. PA avg 63).↓ 83% better |
|
Citations per year
Average citations per year since 2021.
|
2.2 | 12.6 | This facility has 83% fewer citations per year than a typical Pennsylvania assisted living residence (2.2 vs. PA avg 12.6).↓ 83% better |
|
Citations per inspection
Average citations per inspection.
|
1.2 | 5.7 | This facility has 79% fewer citations per inspection than a typical Pennsylvania assisted living residence (1.2 vs. PA avg 5.7).↓ 79% better |
Inspections
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
|
9 | 11 | This facility has 18% fewer total inspections than a typical Pennsylvania assisted living residence (9 vs. PA avg 11).↓ 18% better |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
|
4 | 8 | This facility has 50% fewer inspections with citations than a typical Pennsylvania assisted living residence (4 vs. PA avg 8).↓ 50% better |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
|
44% | 73% | This facility has 29 percentage points lower inspection citation rate than a typical Pennsylvania assisted living residence (44% vs. PA avg 73%).↓ 29% better |
Complaints & Investigations
Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.
| Metric | This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
|
2 | 4 | This facility has 50% fewer total complaints than a typical Pennsylvania assisted living residence (2 vs. PA avg 4).↓ 50% better |
|
Complaints per year
Average complaints per year since 2021.
|
0.4 | 0.8 | This facility has 50% fewer complaints per year than a typical Pennsylvania assisted living residence (0.4 vs. PA avg 0.8).↓ 50% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on July 1, 2025, found no deficiencies following a complaint investigation. Earlier inspections showed a mix of results, with some deficiencies related mainly to medication administration, documentation practices, and safety measures such as keypad instructions and access to poisonous materials. Complaint investigations were mostly unsubstantiated except for one substantiated case involving delayed access to resident records. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility appears to have addressed prior deficiencies with corrective plans fully implemented, indicating some improvement over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Financial Assistance for
Assisted Living in Pennsylvania
The Haven at North Hills Senior Residence is located in Pittsburgh, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.
Places of interest near The Haven at North Hills Senior Residence
6.4 miles from city center
Estimated distance in miles from Pittsburgh's city center to The Haven at North Hills Senior Residence's address, calculated via Google Maps.
— 4.54 miles to nearest hospital (UPMC Children's Hospital of Pittsburgh)
Calculate Travel Distance to The Haven at North Hills Senior Residence
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Compare Assisted Living around Pittsburgh
The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
Filter by care type
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| Sunrise of McCandless |
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. |
Pittsburgh | 153 | Yes | 48 | Welltower Opco Group LLC | 32 | 6 | 43.8% | 40 | 1.3 | Profit | - | 47.1% | - | - |
| The Remington Senior Living and Memory Care |
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. |
Pittsburgh (Mcknight) | 120 | Yes | 47 | Ca Senior Mccandless II Operator LLC | 17 | 3 | 64.7% | 35 | 2.1 | Profit | 138 | 78.3% | - | - |
| The Haven at North Hills Senior Residence |
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
Pittsburgh (Ivory Avenue) | 90 | No | 34 | The Haven At North Hills LLC | 9 | 2 | 44.4% | 11 | 1.2 | Profit | 75 | 60.0% | - | A+ |
| Brookdale at Home® Mt. Lebanon |
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. |
Pittsburgh (Mcneilly Road) | 80 | No | 45 | Brookdale Living Communities Of Pennsylvania-Ml Inc | 9 | 1 | 55.6% | 22 | 2.4 | Profit | 70 | 62.5% | - | A+ |
| Point Pleasant |
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
North Versailles | - | Yes | 32 | - | - | - | - | - | - | - | - | - | - | C+ |
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
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Frequently Asked Questions about The Haven at North Hills Senior Residence
What neighborhood is The Haven at North Hills Senior Residence in?
The Haven at North Hills Senior Residence is in the Ivory Avenue neighborhood of Pittsburgh.
Who is the owner of The Haven at North Hills Senior Residence?
The legal owner and operator of The Haven at North Hills Senior Residence is The Haven At North Hills Llc.
Is The Haven at North Hills Senior Residence in a walkable area?
The Haven at North Hills Senior Residence has a walk score of 34. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of The Haven at North Hills Senior Residence?
According to PA state health department records, The Haven at North Hills Senior Residence's license number is 449380.
When does The Haven at North Hills Senior Residence's license expire?
According to PA state health department records, The Haven at North Hills Senior Residence's license expires on November 1, 2026.
What is the occupancy rate at The Haven at North Hills Senior Residence?
The Haven at North Hills Senior Residence's occupancy is 60%.
How many beds does The Haven at North Hills Senior Residence have?
The Haven at North Hills Senior Residence has 90 beds.
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