Total staff
162
Employees
144
Contractors
18
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
The Heights Rehabilitation and Healthcare Center
Nursing Home · Broadview Heights, OH
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Heights Rehabilitation and Healthcare Center
Nursing Home · Broadview Heights, OH
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Heights Rehabilitation and Healthcare Center accepts Medicare, Medicaid, and private pay.
Find the care you need with the distinguished senior living community of The Heights Rehabilitation and Healthcare Center in East Royalton Road, Broadview Heights, OH, providing a variety of care options including memory care, long-term care, subacute rehab, and respite care. The community also provides a dialysis unit for seniors who require it, alongside physical, occupational, and speech therapy. With its commitment to improving seniors’ well-being, the community delivers top-notch care and assistance 24/7.
Thrive and celebrate moments through fun events and enriching programs. There are also a variety of specially designed amenities all over the community for residents to enjoy their free time and mingle with friends. The Heights Rehabilitation and Healthcare Center is a safe place for seniors to receive the utmost care and assistance they deserve.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 194th out of 203 homes in Ohio. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 194th out of 203 homes in Ohio. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
2h 43m per day
Rank #194 / 203Nurse hours — State benchmarkedThis home is ranked 194th out of 203 homes in Ohio. Shows adjusted nurse hours per resident per day benchmarked to the Ohio average, with a ranking across 203 Ohio SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Ohio avg
-23%
Standout metric
Weekend RN is +104% above state avg
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 47m per day | ▲ 24% State avg: 38m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 43m per day | ▼ 26% State avg: 58m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 52m per day | ▼ 12% State avg: 2h 8m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 5m per day | ▼ 6% State avg: 3h 17m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | ▼ 33% State avg: 3m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 51m per day | ▲ 104% State avg: 25m per day · National avg: 29m per day |
Types of Care at The Heights Rehabilitation and Healthcare Center
Nursing Home
Capacity and availability
This home usually has availability
Occupancy lower than 85% suggests more openings may be available.
Occupancy rate
72.4%
Rank #144 / 204Occupancy rate — State benchmarkedThis home is ranked 144th out of 204 homes in Ohio. Shows this facility's occupancy rate versus the Ohio average, with its Statewide rank out of 204. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
124 days
Occupancy rate
72.4%
Rank #144 / 204Occupancy rate — State benchmarkedThis home is ranked 144th out of 204 homes in Ohio. Shows this facility's occupancy rate versus the Ohio average, with its Statewide rank out of 204. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
124 days
Walk Score: 29 / 100 Rank #457 / 706Walk Score — State benchmarkedThis home is ranked 457th out of 706 homes in Ohio. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Ohio SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Staff to resident ratio
1.40:1
31% worse than Ohio average
Avg staff/day
54
Average shift
7.5 hours
7% worse than Ohio average
Total staff hours (quarter)
37,242
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
32
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
LPN Staff
20
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
80
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.8 hoursNo contractors work on this role.
Contractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
6.4%
2,378 contractor hours this quarter
Physical Therapy Assistant: 6
Registered Nurse: 4
Respiratory Therapy Technician: 3
Physical Therapy Aide: 2
Qualified Social Worker: 2
Speech Language Pathologist: 1
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 80 | 0 | 80 | 17,439 | 92 | 100% | 6.8 |
| Registered Nurse | 28 | 4 | 32 | 6,628 | 92 | 100% | 9.2 |
| Licensed Practical Nurse | 20 | 0 | 20 | 5,752 | 92 | 100% | 8.6 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,067 | 65 | 71% | 8 |
| RN Director of Nursing | 2 | 0 | 2 | 998 | 64 | 70% | 8 |
| Medication Aide/Technician | 3 | 0 | 3 | 857 | 83 | 90% | 7.3 |
| Other Dietary Services Staff | 3 | 0 | 3 | 839 | 87 | 95% | 6.9 |
| Physical Therapy Aide | 0 | 2 | 2 | 513 | 64 | 70% | 7.9 |
| Dietitian | 1 | 0 | 1 | 504 | 63 | 68% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 500 | 63 | 68% | 7.9 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 476 | 65 | 71% | 6.9 |
| Mental Health Service Worker | 1 | 0 | 1 | 472 | 59 | 64% | 8 |
| Speech Language Pathologist | 0 | 1 | 1 | 452 | 62 | 67% | 7.3 |
| Administrator | 1 | 0 | 1 | 352 | 44 | 48% | 8 |
| Qualified Social Worker | 0 | 2 | 2 | 244 | 65 | 71% | 3.7 |
| Physical Therapy Assistant | 0 | 6 | 6 | 150 | 42 | 46% | 3.3 |
80 Certified Nursing Assistant
% of Days
100%
32 Registered Nurse
% of Days
100%
20 Licensed Practical Nurse
% of Days
100%
4 Clinical Nurse Specialist
% of Days
71%
2 RN Director of Nursing
% of Days
70%
3 Medication Aide/Technician
% of Days
90%
3 Other Dietary Services Staff
% of Days
95%
2 Physical Therapy Aide
% of Days
70%
1 Dietitian
% of Days
68%
1 Nurse Practitioner
% of Days
68%
3 Respiratory Therapy Technician
% of Days
71%
1 Mental Health Service Worker
% of Days
64%
1 Speech Language Pathologist
% of Days
67%
1 Administrator
% of Days
48%
2 Qualified Social Worker
% of Days
71%
6 Physical Therapy Assistant
% of Days
46%
Penalties and fines
Includes penalties issued in 2023
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$218K Rank #201 / 203Federal fines — State benchmarkedThis home is ranked 201st out of 203 homes in Ohio. Shows this facility's cumulative CMS federal fine dollars versus the Ohio average among facilities with fines, and where it ranks among 203 skilled nursing facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
216% higher than Ohio averageOhio average: $69K
Number of fines
2
8% more fines than Ohio averageOhio average: 1.9
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0 
100% fewer payment denials than Ohio averageOhio average: 0.5
Fines amount comparison
Fines amount comparison
This facility
$218K
Ohio average
$69K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Sep 14, 2023 · $183K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 14, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 14, 2023
$183K
Last updated: Jan 2026
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
2.8
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
2.8
53% better than Ohio averageOhio average: 5.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.4
In line with Ohio averageOhio average: 12.7
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
0.9%
Percent of long-stay residents whose need for help with daily activities has increased
0.9%
87% better than Ohio averageOhio average: 6.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
1.7%
Percent of long-stay residents whose ability to move independently worsened
1.7%
81% better than Ohio averageOhio average: 8.9%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
34.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
34.7%
58% worse than Ohio averageOhio average: 22.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.9%
Percent of long-stay residents experiencing one or more falls with major injury
2.9%
16% better than Ohio averageOhio average: 3.4%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.4%
Percent of long-stay high risk residents with pressure ulcers
4.4%
12% worse than Ohio averageOhio average: 3.9%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Ohio averageOhio average: 0.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.0%
Percent of long-stay residents who lose too much weight
4.0%
36% better than Ohio averageOhio average: 6.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
92.5%
Percent of long-stay residents who have depressive symptoms
92.5%
285% worse than Ohio averageOhio average: 24.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
1.3%
Percent of long-stay residents who received an antipsychotic medication
1.3%
85% better than Ohio averageOhio average: 8.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.8%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.8%
8% better than Ohio averageOhio average: 92.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.2%
5% better than Ohio averageOhio average: 94.5%
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.3%
25% better than Ohio averageOhio average: 78.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.5%
Percent of short-stay residents who newly received an antipsychotic medication
2.5%
98% worse than Ohio averageOhio average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.5%
26% better than Ohio averageOhio average: 75.6%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
20.1%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
20.1%
20% better than Ohio averageOhio average: 25.1%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
16.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
16.4%
31% worse than Ohio averageOhio average: 12.5%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
2.2%
Percentage of SNF residents who experience falls with major injury during their stay.
2.2%
182% worse than Ohio averageOhio average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
60.0%
Percentage of residents at or above expected ability to care for themselves at discharge.
60.0%
12% better than Ohio averageOhio average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
49.6%
Rate of successful return to home or community from a skilled nursing facility.
49.6%
In line with Ohio averageOhio average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
12% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
34% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
54% of new residents, often for long-term daily care.
Typical stay
6 - 7 months
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
116
Medicare
4
3.4% of residents
Medicaid
85
73.3% of residents
Private pay or other
27
23.3% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for The Heights Rehabilitation and Healthcare Center based on CMS SNF Cost Reports.
Occupancy Rate
72.4%
↑ 8.6pp vs 2022
Net Income
$307.0K
↑ ~$440.9K vs 2022
Total Payroll
$7.3M
↑ ~$2.2M vs 2022
Profit Margin
2.0%
↑ 3.0pp vs 2022
Finances and operations
Privately-owned community
Home revenue
$16.1M
Profit
$307.0K
Privately-owned community
Home revenue
$16.1M Rank #38 / 203Revenue — State benchmarkedThis home is ranked 38th out of 203 homes in Ohio. Shows this facility's annual revenue compared to the Ohio SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Profit
$307.0K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #47 / 203Payroll — State benchmarkedThis home is ranked 47th out of 203 homes in Ohio. Shows total annual staff payroll benchmarked to the Ohio average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$7.3M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #47 / 203Payroll — State benchmarkedThis home is ranked 47th out of 203 homes in Ohio. Shows total annual staff payroll benchmarked to the Ohio average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$15.8M
What does this home offer?
Total Residents: 149
Building Type: Two-story
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Places of interest near The Heights Rehabilitation and Healthcare Center
1.0 miles from city center
Estimated distance in miles from Broadview Heights's city center to The Heights Rehabilitation and Healthcare Center's address, calculated via Google Maps.
Calculate Travel Distance to The Heights Rehabilitation and Healthcare Center
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Financial Assistance for
Nursing Home in Ohio
The Heights Rehabilitation and Healthcare Center is located in Broadview Heights, Ohio.
Here are the financial assistance programs available to residents in Ohio.
Compare Nursing Home around Broadview Heights
The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.
Filter by care type
| Jennings at Brecksville |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Brecksville | 84 | 88.5% | +12% | 3.43 | +16% | -3% | $8.1k | 9 | 1.8 | 2 | 69 | 49 | - | $11.5M | $5.5M | 47.6% | 366395 | ||||
| The Heights Rehabilitation and Healthcare Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Broadview Heights | 159 | 72.4% | -8% | 2.71 | +115% | -23% | $239.2k | 35 | 2.9 | 2 | 110 | 29 | - | $16.1M | $7.3M | 45.7% | 365661 |
Frequently Asked Questions about The Heights Rehabilitation and Healthcare Center
Is The Heights Rehabilitation and Healthcare Center in a walkable area?
The Heights Rehabilitation and Healthcare Center has a walk score of 29. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the address of The Heights Rehabilitation and Healthcare Center?
The Heights Rehabilitation and Healthcare Center is located at 2801 E Royalton Rd, Broadview Heights, OH 44147, United States.
What is the phone number of The Heights Rehabilitation and Healthcare Center?
(440) 526-4770 will put you in contact with the team at The Heights Rehabilitation and Healthcare Center.
Is The Heights Rehabilitation and Healthcare Center Medicare or Medicaid certified?
Yes — The Heights Rehabilitation and Healthcare Center is a CMS-certified provider of Medicare and Medicaid.
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