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The Heritage Downtown
Exterior view of a senior living facility with outdoor seating Exterior view of a sunny outdoor space with greenery Pathway through a landscaped garden outside the facility Outdoor pool area with lounge chairs and umbrellas

The Heritage Downtown

1785 Shuey Ave, Walnut Creek, CA 94596 View map
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Overview of The Heritage Downtown

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The Heritage Downtown is an independent living community in Walnut Creek, California, offering private residences with community services and no daily care. That setup may suit someone who wants an apartment style home without assistance built into each day. One bedroom and two bedroom residences can accommodate an individual or a couple moving together, and pets are allowed, so residents do not have to leave a pet behind.

A Walk Score of 94 places the area in a walker’s paradise, where daily errands do not require a car. For a resident who no longer drives, that can make it possible to get out independently. Newton’s Fine Dining is the on site restaurant, with weekly menus, breakfast, lunch, dinner, and Sunday brunch, giving residents several dining options within the community.

There is also a heated pool and spa available throughout the year, along with health and wellness programs and landscaped outdoor spaces. Classes, activities, events, and off site excursions add organized ways to exercise, spend time outdoors, and stay involved.

Facility Direct Line (925) 943-7427
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By The Numbers

Community insights.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management. Rank #106 / 411Years in operation — State benchmarked This independent living community is ranked 106th out of 411 independent living communities we track in California for years in operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every independent living community we track in California that reports data for that category. Independent living communities without available data are excluded, so the pool size varies from metric to metric.
25 years
Walk Score Info Walker's paradise. Daily errands do not require a car, with many shops and services nearby. Rank #30 / 634Walk Score — State benchmarked This independent living community is ranked 30th out of 634 independent living communities we track in California for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across California facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every independent living community we track in California that reports data for that category. Independent living communities without available data are excluded, so the pool size varies from metric to metric.
94 / 100
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Accredited
How BBB ratings work

About This Community

License Details

Status2014-09-24t00:00:00z
AccreditationsBest of Senior Living by A Place for Mom 2023, 2024, 2025, 2026

Staff Details

Total Employees
45
Full-Time Employees
45

Additional Services

3 services
ConciergeListed as: 24-hour concierge service
MaintenanceListed as: Apartment maintenance 7 days a week
TransportationListed as: Bus shuttle 7 days a week

Additional Policies & Features

Pets Allowed
Minimum Age55

Amenities & Lifestyle

Swimming Pool
Spa
Fitness Center
Library
Game Room
Movie Theater
Putting Green
Garden
Walking Paths
Bbq Area
Piano
Patio
Wi-Fi
Salon
Lounge and Card Room
Gated, Secured Property
Covered Parking with Storage
Reserved Parking Spot
Activities
Fitness Classes
Yoga Classes
Water Exercise Classes
Weekly Movie Nights
Live Music Events
Off-Site Excursions and Tours
Social Clubs
Weekly Downtown Walnut Creek Walk
Weekly Happy Hour
Special Entertainment and Holiday Events
Art Classes
Gardening
Touring HoursMonday-Friday: 7am – 7pm, Saturday: 10am – 5pm, Sunday: 12pm – 4pm

Room Accommodations

Building TypeMid-rise
1 Bedroom Floor plans as listed by the community: The Lexington (610–740 sq ft) · The Royal Lexington (610–740 sq ft) Floor plans: Lexington, Royal Lexington 610–740 sq ft
2 Bedroom Floor plans as listed by the community: The Concord (820–910 sq ft) · The Royal Concord (820–910 sq ft) · The Patriot (1,100–1,300 sq ft) Floor plans: Concord, Royal Concord, Patriot 820–1,300 sq ft
In-Room Features
In-Unit Full Kitchen With Granite Countertops And Custom Cabinetry In-Unit Washer And Dryer In-Unit Microwave Individual Climate Control (Air Conditioning And Heating)

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Living Spaces & Floor Plans for The Heritage Downtown

2 Bedroom, 2 Bath
2 Bedroom, 2 Bath
Layout
1 Bedroom, 1 Bath
1 Bedroom, 1 Bath
Layout
1 Bedroom, 1 Bath
1 Bedroom, 1 Bath
Layout
2 Bedroom, 2 Bath
2 Bedroom, 2 Bath
Layout

Places of interest near The Heritage Downtown

Address 1.1 miles from city center Info Estimated distance in miles from Walnut Creek's city center to The Heritage Downtown's address, calculated via Google Maps.

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Compare Independent Living around Walnut Creek

Info below is compiled from the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
A complaint visit is an unannounced on-site visit by California's Community Care Licensing Division to investigate a complaint about the community, filed by a resident, a family member, staff or anyone else. A visit means a complaint was looked into, not that it was proven: the state may find it substantiated, inconclusive or unfounded. Fewer visits is better.
Count of California state "Type A" citations — the state's most serious citation category (immediate or serious harm to residents), from California state inspection data.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Atria Walnut Creek
IL
AL
MC
RC
Walnut Creek
200
Facility 200
CA AVG 165
Rank #86 / 417
Yes
40
Facility 40
CA AVG 59
Rank #483 / 634
68
32
Facility 32
CA AVG 13
Rank #364 / 399
3
Facility 3
CA AVG 3
Rank #245 / 406
27
Facility 27
CA AVG 15
Rank #88 / 411
68.5%
Facility 68.5%
CA AVG 71.6%
Rank #222 / 367
-Wg Montego Heights Sh LP And Atria Management Co LLCStudio / Suite / 1 Bed
The Kensington
IL
AL
MC
Walnut Creek
200
Facility 200
CA AVG 165
Rank #86 / 417
Yes
69
Facility 69
CA AVG 59
Rank #252 / 634
31
6
Facility 6
CA AVG 13
Rank #131 / 399
4
Facility 4
CA AVG 3
Rank #286 / 406
3
Facility 3
CA AVG 15
Rank #348 / 411
73.5%
Facility 73.5%
CA AVG 71.6%
Rank #177 / 367
-Kensington Tenant LLC & Kisco Senior Living, LLC1 Bed / 2 Bed
Byron Park
IL
AL
Walnut Creek
151
Facility 151
CA AVG 165
Rank #177 / 417
Yes
57
Facility 57
CA AVG 59
Rank #364 / 634
13
2
Facility 2
CA AVG 13
Rank #47 / 399
0
Facility 0
CA AVG 3
Rank #1 / 406
3
Facility 3
CA AVG 15
Rank #348 / 411
50.3%
Facility 50.3%
CA AVG 71.6%
Rank #324 / 367
-Well Kisco Byron Park Tenant LLC And Kisco Sr. Lvg LLC1 Bed / 2 Bed
The Heritage Downtown
IL
Walnut Creek-Yes
94
Facility 94
CA AVG 59
Rank #30 / 634
---
25
Facility 25
CA AVG 15
Rank #106 / 411
-A+-1 Bed / 2 Bed

Rank badges are statewide and care-type specific: each independent living community is ranked against every other CA independent living community we track that reports that metric, not just the 4 on this page. See how we rank facilities

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Financial Assistance for
Independent Living in California

The Heritage Downtown is located in Walnut Creek, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Frequently Asked Questions about The Heritage Downtown

Is The Heritage Downtown in a walkable area?

The Heritage Downtown has a walk score of 94. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

How long has The Heritage Downtown been in business?

The Heritage Downtown has been operating for approximately 25 years, based on available licensing and registration records.

Are pets allowed at The Heritage Downtown?

Yes, The Heritage Downtown allows residents to bring their pets.

What is the best email address for The Heritage Downtown?

The team at The Heritage Downtown can be reached at jshively@theheritagedowntown.com.

Are there photos of The Heritage Downtown?

Yes — there are 7 photos of The Heritage Downtown in the photo gallery on this page.

What levels of care does The Heritage Downtown provide?

The Heritage Downtown offers Independent Living.

What is the address of The Heritage Downtown?

The Heritage Downtown is located at 1785 Shuey Ave, Walnut Creek, CA 94596.

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