The Heritage

Assisted Living · Syracuse, NY
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Heritage

Assisted Living in Syracuse

CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
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The Heritage accepts Medicare, Medicaid, and private pay.

Overview of The Heritage

The Heritage is a comprehensive community in Syracuse, New York, catering to assisted living for dementia patients with memory care living facilities, and nursing home services. Safety takes precedence here, coupled with an unwavering commitment to quality care. Rigorous safety checks occur every two hours, 24/7, creating an environment that prioritizes both physical and mental well-being for residents.
The home goes the extra mile by offering an emergency response system, medication monitoring, and constant access to nursing care. Residents benefit from an expansive courtyard, a dedicated salon, and inviting common areas for families and visitors. The community further extends its embrace through intimate dining rooms, a welcoming community living room, and a suite of spiritual care services. With meticulous attention to memory care qualifications, The Heritage ensures a comprehensive and holistic living experience.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 2.4% Below NY avg.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 41.3% Above NY avg.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 63.2% Below NY avg.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 21.4% Below NY avg.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to New York state averages

Total nursing care / resident Info This home is ranked 84th out of 170 homes in New York.

Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 15m per day
Rank #84 / 170Nurse hours — state benchmarkedThis home is ranked 84th out of 170 homes in Kentucky.Shows adjusted nurse hours per resident per day benchmarked to the Kentucky average, with a ranking across 170 Kentucky SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.
This facility New York avg (3h 35m per day)
vs New York avg
-9%
Staff typeHours / dayvs state avg
Total Nursing (Weekend) Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 29m per day

Capacity and availability

This home usually has limited availability

Occupancy between 85% and 95% suggests balanced demand.

Higher occupancy than the New York average: 88.3%
Occupancy rate 93.3% Rank #37 / 175Occupancy rate — state benchmarkedThis home is ranked 37th out of 175 homes in Kentucky.Shows this facility's occupancy rate versus the Kentucky average, with its statewide rank out of 175. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay 143 days
Occupancy rate
93.3% Rank #37 / 175Occupancy rate — state benchmarkedThis home is ranked 37th out of 175 homes in Kentucky.Shows this facility's occupancy rate versus the Kentucky average, with its statewide rank out of 175. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
143 days

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

39% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

58% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

3% of new residents, often for long-term daily care.

Typical stay 9 years

Finances and operations

Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$11.7M
Profit
$126.2K
Privately-owned community Operated by a partnership between two or more business owners.
Home revenue
$11.7M Rank #69 / 173Revenue — state benchmarkedThis home is ranked 69th out of 173 homes in Kentucky.Shows this facility's annual revenue compared to the Kentucky SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.
Profit
$126.2K
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations. Rank #65 / 173Payroll — state benchmarkedThis home is ranked 65th out of 173 homes in Kentucky.Shows total annual staff payroll benchmarked to the Kentucky average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
$4.6M
39.6% of revenue Rank #97 / 173Payroll % — state benchmarkedThis home is ranked 97th out of 173 homes in Kentucky.Shows payroll as a percentage of revenue versus the Kentucky average. Well-run SNFs often land around 55–65%. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$6.9M
Total costs $11.5M
Walk Score
Walk Score: 37 / 100 Rank #28 / 53Walk Score — state benchmarkedThis home is ranked 28th out of 53 homes in Kentucky.Shows how walkable this facility's neighborhood is compared to the average Walk Score across Kentucky SNFs. Higher scores benefit residents, families, and staff.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

Contact The Heritage

Financial Assistance for
Assisted Living in New York

The Heritage is located in Syracuse, New York.
Here are the financial assistance programs available to residents in New York.

Get Financial aid guidance

Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled
General New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $30,182 individual, higher due to NY Medicaid expansion
NY

Higher asset limit; urban density increases demand.

Benefits
Personal care (5-7 hours/day) Respite care (240 hours/year) Home modifications ($1,500 avg.) Assistive technology ($500 avg.)

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+
General New York resident, at risk of decline but not nursing home level.
Income Limits ~$2,500/month individual, varies
Asset Limits $15,000 individual
NY

Cost-sharing required above certain income; urban/rural balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Case management Transportation (~5 trips/month)

Senior Citizen Rent Increase Exemption (SCRIE)

NY SCRIE

Age 62+
General NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.
Income Limits (2025) $50,000/year household
Asset Limits No strict asset cap, but income-focused eligibility.
NY

Limited to NYC’s rent-regulated units; high demand in urban areas.

Benefits
Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord

Senior Citizen Homeowners’ Exemption (SCHE)

NY SCHE

Age 65+
General NYC resident, own and live in a 1-3 family home, co-op, or condo.
Income Limits (2025) $58,399/year household
Asset Limits No strict asset cap, income-driven eligibility.
NY

Applies only in NYC; excludes large apartment buildings.

Benefits
Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value)

New York Foundation for Senior Citizens (NYFSC) Home Sharing Program

NYFSC Home Sharing

Age One participant must be 60+ (host or guest)
General NYC resident, able to share living space.
Income Limits No strict limit, but targets those needing cost relief.
Asset Limits Not applicable; focus on housing need.
NY

Primarily NYC-focused; limited slots due to demand.

Benefits
Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Compare Assisted Living around Syracuse The information below is reported by the New York State Department of Health.

Filter by care type
Brookdale Bellevue
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Syracuse91Yes 35 Painted Post, Llc3240.6%260.8-
Brookdale East Side
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Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

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Brookdale Liverpool
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Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Liverpool (Town Of Salina)80Yes 26 Painted Post, Llc2055%371.9-
The Heritage
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Syracuse-No 37 ------
Sedgwick Heights
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Syracuse-No 71 ------

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Frequently Asked Questions about The Heritage

Is The Heritage in a walkable area?

The Heritage has a walk score of 37. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the phone number of The Heritage?

Not Found will put you in contact with the team at The Heritage.

Is The Heritage Medicare or Medicaid certified?

The Heritage is not currently listed as a CMS-certified provider of Medicare or Medicaid.

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