The Heritage

Assisted Living · Syracuse, NY

CMS overall rating

Calculator: See prices in your area

The Heritage accepts Medicare, Medicaid, and private pay.

Calculator: See prices in your area

The Heritage accepts Medicare, Medicaid, and private pay.

Overview of The Heritage

The Heritage is a comprehensive community in Syracuse, New York, catering to assisted living for dementia patients with memory care living facilities, and nursing home services. Safety takes precedence here, coupled with an unwavering commitment to quality care. Rigorous safety checks occur every two hours, 24/7, creating an environment that prioritizes both physical and mental well-being for residents.
The home goes the extra mile by offering an emergency response system, medication monitoring, and constant access to nursing care. Residents benefit from an expansive courtyard, a dedicated salon, and inviting common areas for families and visitors. The community further extends its embrace through intimate dining rooms, a welcoming community living room, and a suite of spiritual care services. With meticulous attention to memory care qualifications, The Heritage ensures a comprehensive and holistic living experience.

(414) 259-2097

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to New York state averages

Total nursing care / resident

3h 15m per day

This facility New York avg (3h 35m per day)

vs New York avg

-9%

Staff type	Hours / Day / Resident	vs state avg
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 29m per day

Capacity and availability

This home usually has limited availability

Occupancy between 85% and 95% suggests balanced demand.

93.3%

143 days

Walk Score: 37 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Safety FeaturesSecure entrances

Rehabilitation

Minimum Age55+

Linen ServiceYes

Fitness Center

Library

Salon

Spa

Patio

Walking Paths

Housekeeping

Laundry

Dining Services

Personal Care

ActivitiesActivities and social events are organized for residents.

Wellness ProgramThe community provides personalized care and a commitment to overall wellness.

Specific ProgramsLifestyle and Service Options, News and Events

Food DescriptionThe Heritage provides catered dining services for its residents.

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

How we assess these insights Show admissions and discharges

Living Spaces & Floor Plans for The Heritage

Floorplan For The Heritage's Independent Living Apartments In Watertown, Wi.

Floorplan For Assisted Living Community In Watertown Wi. The Heritage, A Cedar C

Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled

General New York resident, Medicaid- eligible, care need (not necessarily nursing home level).

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $30,182 individual, higher due to NY Medicaid expansion

Higher asset limit; urban density increases demand.

Benefits

Personal care (5-7 hours/day) Respite care (240 hours/year) Home modifications ($1,500 avg.) Assistive technology ($500 avg.)

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+

General New York resident, at risk of decline but not nursing home level.

Income Limits ~$2,500/month individual, varies

Asset Limits $15,000 individual

Cost-sharing required above certain income; urban/rural balance.

Benefits

In-home care (3-5 hours/week) Respite (up to 10 days/year) Case management Transportation (~5 trips/month)

Senior Citizen Rent Increase Exemption (SCRIE)

NY SCRIE

Age 62+

General NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.

Income Limits (2025) $50,000/year household

Asset Limits No strict asset cap, but income-focused eligibility.

Limited to NYC’s rent-regulated units; high demand in urban areas.

Benefits

Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord

Senior Citizen Homeowners’ Exemption (SCHE)

NY SCHE

Age 65+

General NYC resident, own and live in a 1-3 family home, co-op, or condo.

Income Limits (2025) $58,399/year household

Asset Limits No strict asset cap, income-driven eligibility.

Applies only in NYC; excludes large apartment buildings.

Benefits

Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value)

New York Foundation for Senior Citizens (NYFSC) Home Sharing Program

NYFSC Home Sharing

Age One participant must be 60+ (host or guest)

General NYC resident, able to share living space.

Income Limits No strict limit, but targets those needing cost relief.

Asset Limits Not applicable; focus on housing need.

Primarily NYC-focused; limited slots due to demand.

Benefits

Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates

Is The Heritage in a walkable area?

The Heritage has a walk score of 37. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at The Heritage?

The Heritage's occupancy is 93.3%.

Does The Heritage have different floorplan options?

Yes — see the floorplan options available at The Heritage on this page.

Are there photos of The Heritage?

Yes — there are 8 photos of The Heritage in the photo gallery on this page.

What is the phone number of The Heritage?

(414) 259-2097 will put you in contact with the team at The Heritage.

Is The Heritage Medicare or Medicaid certified?

The Heritage is not currently listed as a CMS-certified provider of Medicare or Medicaid.

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The Heritage