Total health inspections
23
California average 12.5
Last Health inspection on Mar 2025
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
The Hills Post Acute
Nursing Home
The Hills Post Acute
Nursing Home
Recognized as Santa Ana’s foremost location for short-term rehabilitation, The Hills Post Acute is a senior community committed to service excellence, ensuring a stay that is both comfortable and conducive to therapeutic healing. Staying at the forefront of their field through ongoing education, physical and occupational therapists leverage the latest research to enhance balance and mitigate fall risks. They employ a broad spectrum of therapeutic modalities and a comprehensive therapy program encompassing strengthening, balance training, pain management, wound care, urinary incontinence solutions, and expanding patients’ range of motion.
The rehabilitation journey at The Hills Post Acute is characterized by dedication, innovation, and a focus on each individual’s overall health and recovery. Their dedicated and skilled team collaborates closely with each resident, their families, and their healthcare providers. This collaborative effort results in the creation of comprehensive and highly effective care and treatment plans individually tailored to the specific needs of each senior patient.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
LPN / LVN
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
172
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
93.7%
Residents per day (avg)
162
Occupancy rate
93.7%
Residents per day (avg)
162
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term daily care
Ongoing support needs
Breakdown by payment type
Medicare
18% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
58% of new residents, often for short stays.
Typical stay
30 days
Medicaid
25% of new residents, often for long-term daily care.
Typical stay
1 years
Finances and operations
Proprietary home
Corporation
Home revenue
$27.3M
Profit
$1.9M
Proprietary home
Corporation
Home revenue
$27,343,500.00
Profit
$1,927,784.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$10.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$15.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$25.4M
Walk Score: 70 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
Types of Care at The Hills Post Acute
Skilled Nursing
Compare Nursing Homes around Santa Ana
The information below is reported by the California Department of Social Services and Department of Public Health.
Town & Country
-20%
+24%
-60%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Santa Ana
213
No
A+
67
BOLLINS, ROD
33.8%
$37,010,750.00
$12,059,418.00
32.6%
82.40
5.2457
-
31
-20%+24%-60%
The Hills Post Acute
+4%
-2%
+11%
SNF
Nursing Homes 24/7 care needed
Santa Ana (Meredith Parkwood)
172
No
A+
70
-
93.7%
$27,341,973.00
$10,365,448.00
37.9%
162.20
4.1414
2
118
+4%-2%+11%
St. Edna Sub-Acute and Rehabilitation Center
-29%
-10%
+9%
SNF
Nursing Homes 24/7 care needed
Santa Ana (Edna Park)
144
No
A+
71
-
92.5%
$16,797,355.00
$9,124,615.00
54.3%
134.90
3.8175
2
94
-29%-10%+9%
French Park Care Center
+4%
-16%
+7%
SNF
Nursing Homes 24/7 care needed
Santa Ana (French Park)
202
No
A+
87
MUIR, SMITA
90.3%
$43,146,310.00
$15,963,891.00
37%
184.70
3.5282
-
117
+4%-16%+7%
Town & Country
Type of care:
AL
IL
MC
SNF
Community:
Santa Ana
Bed Count:
213
Pets Allowed:
No
Operator:
BOLLINS, ROD
CCN:
555141
Occupancy:
33.8%
Home Revenue:
$37,010,750.00
Payroll Costs:
$12,059,418.00
Payroll %:
32.6%
Avg Residents/Day:
82.40
Overall Rating:
Adj Nurse Hours:
5.2457
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
31
RN share vs State Avg:
-20%
-20%
Staffing vs State Avg:
+24%
+24%
Occupancy vs State Avg:
-60%
-60%
The Hills Post Acute
Type of care:
SNF
Community:
Santa Ana (Meredith Parkwood)
Bed Count:
172
Pets Allowed:
No
CCN:
555765
Occupancy:
93.7%
Home Revenue:
$27,341,973.00
Payroll Costs:
$10,365,448.00
Payroll %:
37.9%
Avg Residents/Day:
162.20
Overall Rating:
Adj Nurse Hours:
4.1414
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
2
Citations:
118
RN share vs State Avg:
+4%
+4%
Staffing vs State Avg:
-2%
-2%
Occupancy vs State Avg:
+11%
+11%
St. Edna Sub-Acute and Rehabilitation Center
Type of care:
SNF
Community:
Santa Ana (Edna Park)
Bed Count:
144
Pets Allowed:
No
CCN:
555093
Occupancy:
92.5%
Home Revenue:
$16,797,355.00
Payroll Costs:
$9,124,615.00
Payroll %:
54.3%
Avg Residents/Day:
134.90
Overall Rating:
Adj Nurse Hours:
3.8175
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
2
Citations:
94
RN share vs State Avg:
-29%
-29%
Staffing vs State Avg:
-10%
-10%
Occupancy vs State Avg:
+9%
+9%
French Park Care Center
Type of care:
SNF
Community:
Santa Ana (French Park)
Bed Count:
202
Pets Allowed:
No
Operator:
MUIR, SMITA
CCN:
555103
Occupancy:
90.3%
Home Revenue:
$43,146,310.00
Payroll Costs:
$15,963,891.00
Payroll %:
37%
Avg Residents/Day:
184.70
Overall Rating:
Adj Nurse Hours:
3.5282
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
117
RN share vs State Avg:
+4%
+4%
Staffing vs State Avg:
-16%
-16%
Occupancy vs State Avg:
+7%
+7%Places of interest near The Hills Post Acute
3.4 miles from city center — 5.75 miles to nearest hospital (Orange County Heart Institute and Research Center)
1800 Old Tustin Ave, Santa Ana, CA 92705
Calculate Travel Distance to The Hills Post Acute
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
236
Total Staff
236
Employees
0
Contractors
74,887
Total Hours (Quarter)
107
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 21 | 7.4 | No |
| Licensed Practical Nurse | 40 | 8.2 | No |
| Certified Nursing Assistant | 112 | 7.6 | No |
Staff by Category
Administration ⓘ
1 staff
8hs shift avg
Nursing Staff ⓘ
174 staff
7.7hs shift avg
Physicians & Practitioners ⓘ
2 staff
9hs shift avg
Therapy Services ⓘ
34 staff
7.3hs shift avg
Activities & Recreation ⓘ
1 staff
7.5hs shift avg
Social Services ⓘ
5 staff
7.9hs shift avg
Dietary Services ⓘ
5 staff
7.3hs shift avg
Other Services ⓘ
14 staff
7.5hs shift avg
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 112 | 0 | 112 | 35,888 | 91 | 100% | 7.6 |
| Licensed Practical Nurse | 40 | 0 | 40 | 17,031 | 91 | 100% | 8.2 |
| Registered Nurse | 21 | 0 | 21 | 4,553 | 91 | 100% | 7.4 |
| Dental Services Staff | 14 | 0 | 14 | 4,408 | 91 | 100% | 7.5 |
| Physical Therapy Aide | 6 | 0 | 6 | 2,319 | 70 | 77% | 7.8 |
| Speech Language Pathologist | 14 | 0 | 14 | 1,799 | 79 | 87% | 6.9 |
| Respiratory Therapy Technician | 7 | 0 | 7 | 1,586 | 78 | 86% | 7.7 |
| Qualified Social Worker | 5 | 0 | 5 | 1,551 | 68 | 75% | 7.9 |
| Physical Therapy Assistant | 6 | 0 | 6 | 1,545 | 81 | 89% | 6.7 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,280 | 90 | 99% | 7.3 |
| Nurse Practitioner | 1 | 0 | 1 | 585 | 65 | 71% | 9 |
| RN Director of Nursing | 1 | 0 | 1 | 522 | 58 | 64% | 9 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Dietitian | 1 | 0 | 1 | 472 | 63 | 69% | 7.5 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 300 | 40 | 44% | 7.5 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 8 | 1 | 1% | 8 |
Health Inspection History
Inspections
Total health citations
118
Citations per inspection
5.13
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
60 of 118 citations resulted from standard inspections; 56 of 118 resulted from complaint investigations; and 2 of 118 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than California averageCalifornia average: 0.4
Serious Health citations
0
0
100% better than California averageCalifornia average: 1
0 critical citations
0 serious citations
108 moderate citations
10 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Mar 24, 2025
Corrected
Nutrition minor citation
Mar 24, 2025
Corrected
Nutrition moderate citation
Mar 24, 2025
Corrected
Nutrition moderate citation
Mar 24, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Corporation
Part of: Flagstone South
Resident Census by Payment Source
160
Total Residents
Medicare
16
(10%)
ⓘ
Medicaid
105
(65.6%)
ⓘ
Private Pay/Other
39
(24.4%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.4
18% better than California averageCalifornia average: 6.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
9.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
9.4
17% better than California averageCalifornia average: 11.3
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
8.2%
Percent of long-stay residents whose need for help with daily activities has increased
8.2%
26% better than California averageCalifornia average: 11.1%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
8.4%
Percent of long-stay residents whose ability to move independently worsened
8.4%
30% better than California averageCalifornia average: 12.0%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
11.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
11.5%
In line with California averageCalifornia average: 11.3%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.4%
Percent of long-stay residents experiencing one or more falls with major injury
1.4%
19% better than California averageCalifornia average: 1.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.2%
Percent of long-stay high risk residents with pressure ulcers
5.2%
6% worse than California averageCalifornia average: 5.0%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.4%
Percent of long-stay residents with a urinary tract infection
1.4%
10% worse than California averageCalifornia average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.9%
Percent of long-stay residents who lose too much weight
3.9%
7% better than California averageCalifornia average: 4.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
3.8%
Percent of long-stay residents who have depressive symptoms
3.8%
43% better than California averageCalifornia average: 6.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
7.6%
Percent of long-stay residents who received an antipsychotic medication
7.6%
24% better than California averageCalifornia average: 10.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
In line with California averageCalifornia average: 98.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.3%
In line with California averageCalifornia average: 98.2%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
3.79
Number of hospitalizations per 1,000 long-stay resident days.
3.79
68% worse than California averageCalifornia average: 2.25
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.88
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.88
18% worse than California averageCalifornia average: 1.59
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
6% better than California averageCalifornia average: 94.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.5%
Percent of short-stay residents who newly received an antipsychotic medication
2.5%
72% worse than California averageCalifornia average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.8%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.8%
In line with California averageCalifornia average: 93.2%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
26.8%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
26.8%
16% worse than California averageCalifornia average: 23.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
15.3%
Percentage of short-stay residents who had an outpatient emergency department visit.
15.3%
37% worse than California averageCalifornia average: 11.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than California averageCalifornia average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
51.9%
Percentage of residents at or above expected ability to care for themselves at discharge.
51.9%
In line with California averageCalifornia average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
42.7%
Rate of successful return to home or community from a skilled nursing facility.
42.7%
16% worse than California averageCalifornia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$5K
91% lower than California averageCalifornia average: $55K
Number of fines
2
15% fewer fines than California averageCalifornia average: 2.4
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than California averageCalifornia average: 0.5
Fines amount comparison
Fines amount comparison
This facility
$5K
California average
$55K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 18, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 18, 2023
$2K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 28, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 28, 2023
$3K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for The Hills Post Acute based on CMS SNF Cost Reports.
Occupancy Rate
93.7%
↑ 3.7pp vs 2022
Net Income
$1,927,784
↑ ~$539K vs 2022
Total Payroll
$12,728,941
↑ ~$74K vs 2022
Profit Margin
7.1%
↑ 1.2pp vs 2022
Loading trend charts...
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Financial Aid for California Seniors
Get financial aid guidanceContact Us
Who we are
Your Senior Care Partner, Every Step of the Way
We help families find affordable senior communities and unlock same day discounts, Medicaid, and Medicare options tailored to your needs.
Contact us Today
Planning a tour? Check our touring checklist.
Thinking of living here? We can help you speak to a current resident
Looking for a job? Apply for Open Positions at The Hills Post Acute
Thinking about senior living? Use our bidding system to get competitive quotes from the best homes in your area.
Touring Checklist for Senior Living
Touring a community? Use this expert-backed checklist to stay organized, ask the right questions, and find the perfect fit.
Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
0/250
Send Checklist to Your Email
We'll send you a PDF version of the touring checklist.
Feedback
