The Lakes at Banning
Assisted Living, Memory Care & Respite Care · Banning, CA

The Lakes at Banning

Assisted Living, Memory Care & Respite Care · Banning, CA

Overview of The Lakes at Banning

Residing in the quiet neighborhood of Sun Lakes Boulevard, Banning, CA is the distinct senior living community of The Lakes at Banning that offers assisted living and memory care. A team of kind and highly skilled professionals assists seniors with their medication and daily living activities for their comfort and safety. The Lakes at Banning works hard to craft a care plan tailored to each resident’s needs and aspirations.

Remain active and well-engaged with the community through a jam-packed calendar of fun activities and exciting events. Housekeeping and laundry services are also available to ensure residents enjoy a maintenance-free lifestyle. Brimming with incredible amenities such as a library, a swimming pool, a computer room, and a fitness center, The Lakes at Banning makes a good place for seniors to spend their golden years gaining meaningful experiences.

Bed community size
276-bed community Rank #69 / 1648Bed count — State benchmarkedThis home is ranked 69th out of 1648 homes in California for Bed Count. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
1 year in operation Rank #1394 / 1494Years in operation — State benchmarkedThis home is ranked 1394th out of 1494 homes in California for Years In Operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 21 / 100 Rank #1834 / 2087Walk Score — State benchmarkedThis home is ranked 1834th out of 2087 homes in California for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across California facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate
48%
Rank #1358 / 1496Occupancy rate — State benchmarkedThis home is ranked 1358th out of 1496 homes in California for Occupancy. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1496. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the California average: 72.8%
Occupied beds
132 / 276
Average occupied beds in California homes 87 beds

License Details

Facility TypeResidential Care Elderly
IssuanceJanuary 22, 2025
CountyRiverside
License Number336409176
RCFE Number335530266

Ownership & Operating Entity

The Lakes at Banning is legally operated by Lakes Senior Living, LLC, The, and administered by Lori Matsushita.

Payment & Insurance

1 service
Does not accept Medicare

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

1 service
Licensed Nurses/CNAs

Contact The Lakes at Banning

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

9 points above the California average for assisted living residences (81/100)

Rank #398 / 1399 in California Inspection Score — State benchmarked This home is ranked 398th out of 1399 homes in California for Inspection Score. Shows this facility's inspection score compared to the California average among 1399 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 90 out of 100. Letter grade A-. 9 points above the California average for assisted living residences (81/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2024 vs. California state average
Overall vs. CA average 0 Worse No metrics in this bucket. 10 Better Metrics better than California average:
• Total citations (80% below)
• Serious citations (Type A) (100% below)
• Moderate citations (Type B) (50% below)
• Citations per year (80% below)
• Citations per inspection (97% below)
• Total visits (13% below)
• Complaint visits (31% below)
• Other visits (43% below)
• Official inspections (75% below)
• Complaint investigations (20% below)
Latest Inspection January 22, 2026 Annual Inspection

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 210 This facility has 80% fewer total citations than a typical California assisted living residence (2 vs. CA avg 10).↓ 80% better
Serious citations (Type A) Info Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 03 This facility has 100% fewer serious citations (type a) than a typical California assisted living residence (0 vs. CA avg 3).↓ 100% better Rank #1 / 1160 Serious citations (Type A) — State benchmarked This home is ranked 1st out of 1160 homes in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1160 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Info Citations that do not pose an immediate risk but still represent a departure from required care or operational standards. 24 This facility has 50% fewer moderate citations (type b) than a typical California assisted living residence (2 vs. CA avg 4).↓ 50% better
Citations per year Info Average citations per year since 2024. 15 This facility has 80% fewer citations per year than a typical California assisted living residence (1 vs. CA avg 5).↓ 80% better
Citations per inspection Info Average citations per inspection. 0.13.3 This facility has 97% fewer citations per inspection than a typical California assisted living residence (0.1 vs. CA avg 3.3).↓ 97% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total visits Info Combined count of complaint visits, other regulatory visits, and official scheduled inspections. 1416 This facility has 13% fewer total visits than a typical California assisted living residence (14 vs. CA avg 16).↓ 13% better
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 913 This facility has 31% fewer complaint visits than a typical California assisted living residence (9 vs. CA avg 13).↓ 31% better Rank #809 / 1388 Complaint visits — State benchmarked This home is ranked 809th out of 1388 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1388 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 47 This facility has 43% fewer other visits than a typical California assisted living residence (4 vs. CA avg 7).↓ 43% better
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 14 This facility has 75% fewer official inspections than a typical California assisted living residence (1 vs. CA avg 4).↓ 75% better
Complaint investigations Info On-site investigations triggered by complaints filed with California regulators. 810 This facility has 20% fewer complaint investigations than a typical California assisted living residence (8 vs. CA avg 10).↓ 20% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • January 22, 2026 annual inspection found no deficiencies and full compliance with licensing requirements across physical plant, food service, health-related services, and records.
  • February 6, 2025 complaint investigation substantiated staff theft of residents' personal property and failure to follow safeguards, posing a health, safety, and personal rights risk.
  • November 25, 2025 inspection cited one deficiency for staff not reporting special incident reports when residents refused medication, creating a potential risk to resident health and safety.

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Two-story

Transportation services icon
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Transportation Services

Fitness and recreation icon
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Fitness and Recreation

Living Spaces & Floor Plans for The Lakes at Banning

Places of interest near The Lakes at Banning

Address 3.6 miles from city center Info Estimated distance in miles from Banning's city center to The Lakes at Banning's address, calculated via Google Maps. — 14.29 miles to nearest hospital (Kaiser Permanente Moreno Valley Medical Center)

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Address

Compare Assisted Living around Riverside

The information below is reported by the California Department of Social Services and Department of Public Health.

The Lakes at Banning
AL
MC
RC
Banning
276
Facility 276
CA AVG 104
Rank #69 / 1648
Yes
21
Facility 21
CA AVG 57
Rank #1834 / 2087
90
Facility 90
CA AVG 81
Rank #398 / 1399
1
9
Facility 9
CA AVG 13
Rank #809 / 1388
0
Facility 0
CA AVG 3
Rank #1 / 1160
1
Facility 1
CA AVG 13
Rank #1394 / 1494
47.8% A+Lakes Senior Living, LLC, TheStudio / 1 Bed / 2 Bed
Discovery Commons Raincross
AL
MC
Riverside
120
Facility 120
CA AVG 104
Rank #561 / 1648
No
2
Facility 2
CA AVG 57
Rank #2039 / 2087
83
Facility 83
CA AVG 81
Rank #764 / 1399
4
10
Facility 10
CA AVG 13
Rank #845 / 1388
-
6
Facility 6
CA AVG 13
Rank #899 / 1494
56.7% ---
Cottages at Riverside
AL
IL
MC
RC
Riverside (Pedley)
110
Facility 110
CA AVG 104
Rank #642 / 1648
Yes
54
Facility 54
CA AVG 57
Rank #1240 / 2087
76
Facility 76
CA AVG 81
Rank #945 / 1399
5
28
Facility 28
CA AVG 13
Rank #1237 / 1388
2
Facility 2
CA AVG 3
Rank #599 / 1160
12
Facility 12
CA AVG 13
Rank #571 / 1494
77.3% A+Extended Care Portfolio Ca Tnnt And Riverside Mgr LLCStudio / 1 Bed / 2 Bed
Sunrise at Canyon Crest
AL
MC
Riverside (Canyon Crest)
88
Facility 88
CA AVG 104
Rank #864 / 1648
Yes
43
Facility 43
CA AVG 57
Rank #1501 / 2087
92
Facility 92
CA AVG 81
Rank #308 / 1399
5
8
Facility 8
CA AVG 13
Rank #758 / 1388
0
Facility 0
CA AVG 3
Rank #1 / 1160
26
Facility 26
CA AVG 13
Rank #217 / 1494
26.1% -Szr Riverside Assisted Lvg And Sunrise Senior Lvg MgtStudio / 1 Bed / 2 Bed
Blessed Elder Care
AL
MC
RESC
Riverside (Magnolia Center)
12
Facility 12
CA AVG 104
Rank #1302 / 1648
No
67
Facility 67
CA AVG 57
Rank #829 / 2087
94
Facility 94
CA AVG 81
Rank #185 / 1399
5
1
Facility 1
CA AVG 13
Rank #210 / 1388
0
Facility 0
CA AVG 3
Rank #1 / 1160
16
Facility 16
CA AVG 13
Rank #476 / 1494
75.0% A+Blessed Elder Care, Inc1 Bed / 2 Bed

Financial Assistance for
Assisted Living in California

The Lakes at Banning is located in Banning, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Frequently Asked Questions about The Lakes at Banning

Who is the owner of The Lakes at Banning?

The Lakes at Banning is legally operated by Lakes Senior Living, LLC, The, and administered by Lori Matsushita.

Is The Lakes at Banning in a walkable area?

The Lakes at Banning has a walk score of 21. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at The Lakes at Banning?

The Lakes at Banning's occupancy is 48%.

Are pets allowed at The Lakes at Banning?

Yes, The Lakes at Banning allows residents to bring their pets.

Who is the administrator of The Lakes at Banning?

Lori Matsushita is the administrator of The Lakes at Banning.

How many beds does The Lakes at Banning have?

The Lakes at Banning has 276 beds.

Has The Lakes at Banning had any citations?

The Lakes at Banning has had 2 reported citations since 2024 according to records from California Department of Social Services (CDSS).

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