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The Lakes at Banning
Assisted Living, Memory Care & Respite Care · Banning, CA
Exterior view of The Lakes at Banning with landscaping Exterior view of The Lakes assisted living facility entrance Exterior view of a residential building with pool area Exterior view of the facility's building and green space Exterior view of building dome with palm tree Bright common area with seating and decor View of outdoor space with greenery and seating area A landscaped walkway in a courtyard with benches and trees Cozy living room area with plants and furniture Pool table in a common area with bookshelves Interior view of a lobby with a piano and staircase Framed military portraits and honor signage on a green wall Tastefully decorated living room with flowers and pillows Outdoor putting green with mountains in the background

The Lakes at Banning

Assisted Living, Memory Care & Respite Care · Banning, CA
5801 Sun Lakes Blvd, Banning, CA 92220 View map Calculator: See prices in your area
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Overview of The Lakes at Banning

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Residing in the quiet neighborhood of Sun Lakes Boulevard, Banning, CA is the distinct senior living community of The Lakes at Banning that offers assisted living and memory care. A team of kind and highly skilled professionals assists seniors with their medication and daily living activities for their comfort and safety. The Lakes at Banning works hard to craft a care plan tailored to each resident’s needs and aspirations.

Remain active and well-engaged with the community through a jam-packed calendar of fun activities and exciting events. Housekeeping and laundry services are also available to ensure residents enjoy a maintenance-free lifestyle. Brimming with incredible amenities such as a library, a swimming pool, a computer room, and a fitness center, The Lakes at Banning makes a good place for seniors to spend their golden years gaining meaningful experiences.

Facility Direct Line (951) 845-2220
Facility Direct Line (951) 845-2220 info@thelakesatbanning.com
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Bed community size
276-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 21 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
48%
Rank #1368 / 1506Occupancy rate — State benchmarkedThis home is ranked 1368th out of 1506 homes in California for Occupancy. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1506. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the California average: 72.8%
Occupied beds
132 / 276
Average occupied beds in California homes 87 beds

License Details

Facility TypeResidential Care Elderly
IssuanceJanuary 22, 2025
CountyRiverside
License Number336409176
RCFE Number335530266

Ownership & Operating Entity

The Lakes at Banning is legally operated by Lakes Senior Living, LLC, The, and administered by Lori Matsushita.

Payment & Insurance

1 service
Does not accept Medicare

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

1 service
Licensed Nurses/CNAs

Contact The Lakes at Banning

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Since 2024 · 2 years of data 2 citations 14 total visits 9 complaint visits 1 official inspection 8 complaint investigations
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

9 points above the California average for assisted living residences (81/100)

Inspection score: 90 out of 100. Letter grade A-. 9 points above the California average for assisted living residences (81/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2024 vs. California state average
Overall vs. CA average 0 Worse No metrics in this bucket. 10 Better Metrics better than California average:
• Total citations (80% below)
• Serious citations (Type A) (100% below)
• Moderate citations (Type B) (50% below)
• Citations per year (80% below)
• Citations per inspection (97% below)
• Total visits (13% below)
• Complaint visits (31% below)
• Other visits (43% below)
• Official inspections (75% below)
• Complaint investigations (20% below)
Latest Inspection January 22, 2026 Annual Inspection

Citations Info Citations are formal regulatory issues recorded during state inspections.

This Facility CA Average vs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 2 10 This facility has 80% fewer total citations than a typical California assisted living residence (2 vs. CA avg 10).↓ 80% better
Serious citations (Type A) Info Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 0 3 This facility has 100% fewer serious citations (type a) than a typical California assisted living residence (0 vs. CA avg 3).↓ 100% better Rank #1 / 1160 Serious citations (Type A) — State benchmarked This home is ranked 1st out of 1160 homes in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1160 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Info Citations that do not pose an immediate risk but still represent a departure from required care or operational standards. 2 4 This facility has 50% fewer moderate citations (type b) than a typical California assisted living residence (2 vs. CA avg 4).↓ 50% better
Citations per year Info Average citations per year since 2024. 1 5 This facility has 80% fewer citations per year than a typical California assisted living residence (1 vs. CA avg 5).↓ 80% better
Citations per inspection Info Average citations per inspection. 0.1 3.3 This facility has 97% fewer citations per inspection than a typical California assisted living residence (0.1 vs. CA avg 3.3).↓ 97% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This Facility CA Average vs. CA Avg
Total visits Info Combined count of complaint visits, other regulatory visits, and official scheduled inspections. 14 16 This facility has 13% fewer total visits than a typical California assisted living residence (14 vs. CA avg 16).↓ 13% better
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 9 13 This facility has 31% fewer complaint visits than a typical California assisted living residence (9 vs. CA avg 13).↓ 31% better Rank #809 / 1388 Complaint visits — State benchmarked This home is ranked 809th out of 1388 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1388 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 4 7 This facility has 43% fewer other visits than a typical California assisted living residence (4 vs. CA avg 7).↓ 43% better
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 1 4 This facility has 75% fewer official inspections than a typical California assisted living residence (1 vs. CA avg 4).↓ 75% better
Complaint investigations Info On-site investigations triggered by complaints filed with California regulators. 8 10 This facility has 20% fewer complaint investigations than a typical California assisted living residence (8 vs. CA avg 10).↓ 20% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • January 22, 2026 annual inspection found no deficiencies and full compliance with licensing requirements across physical plant, food service, health-related services, and records.
  • February 6, 2025 complaint investigation substantiated staff theft of residents' personal property and failure to follow safeguards, posing a health, safety, and personal rights risk.
  • November 25, 2025 inspection cited one deficiency for staff not reporting special incident reports when residents refused medication, creating a potential risk to resident health and safety.
Show Inspection Reports

What does this home offer?

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Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Two-story

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Transportation Services

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Fitness and Recreation

Living Spaces & Floor Plans for The Lakes at Banning

Places of interest near The Lakes at Banning

Address 3.6 miles from city center Info Estimated distance in miles from Banning's city center to The Lakes at Banning's address, calculated via Google Maps. — 14.29 miles to nearest hospital (Kaiser Permanente Moreno Valley Medical Center)

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Compare Assisted Living around Riverside

The information below is reported by the California Department of Social Services and Department of Public Health.
The Lakes at Banning
AL
MC
RC
 Banning 276 No 21 901
9
Facility 9
CA AVG 13
Rank #809 / 1388
0
Facility 0
CA AVG 3
Rank #1 / 1160
1 47.8% A+ Lakes Senior Living, LLC, The Studio / 1 Bed / 2 Bed
Wildomar Senior Assisted Living
AL
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 Wildomar 200 No 43 761
22
Facility 22
CA AVG 13
Rank #1157 / 1388
0
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CA AVG 3
Rank #1 / 1160
1 56.5% A+ Wildomar Senior Assisted Living LLC 1 Bed / 2 Bed
Cottages at Riverside
AL
IL
MC
RC
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28
Facility 28
CA AVG 13
Rank #1237 / 1388
2
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CA AVG 3
Rank #599 / 1160
12 77.3% A+ Extended Care Portfolio Ca Tnnt And Riverside Mgr LLC Studio / 1 Bed / 2 Bed
Sunrise at Canyon Crest
AL
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8
Facility 8
CA AVG 13
Rank #758 / 1388
0
Facility 0
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26 26.1% - Szr Riverside Assisted Lvg And Sunrise Senior Lvg Mgt Studio / 1 Bed / 2 Bed
Blessed Elder Care
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1
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View all Nearby Homes

Financial Assistance for
Assisted Living in California

The Lakes at Banning is located in Banning, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Frequently Asked Questions about The Lakes at Banning

Who is the owner of The Lakes at Banning?

The Lakes at Banning is legally operated by Lakes Senior Living, LLC, The, and administered by Lori Matsushita.

Is The Lakes at Banning in a walkable area?

The Lakes at Banning has a walk score of 21. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at The Lakes at Banning?

The Lakes at Banning's occupancy is 48%.

Who is the administrator of The Lakes at Banning?

Lori Matsushita is the administrator of The Lakes at Banning.

How many beds does The Lakes at Banning have?

The Lakes at Banning has 276 beds.

Has The Lakes at Banning had any citations?

The Lakes at Banning has had 2 reported citations since 2024 according to records from California Department of Social Services (CDSS).

Are there photos of The Lakes at Banning?

Yes — there are 14 photos of The Lakes at Banning in the photo gallery on this page.

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