The Pavilion at Vestal
The Pavilion at Vestal
The Pavilion at Vestal is a 40-bed adult home at 105 West Sheedy Road in Vestal, New York (Broome County), co-located with Vestal Park Rehabilitation and Nursing Center on a shared campus. The operator manages both facilities. The facility holds active licensure and provides assisted living, memory care, and skilled nursing on a single site.
CMS ratings diverge significantly. Health Inspection received 1-star while Staffing earned 4-star and Quality Measures earned 5-star. Overall rating is 2-star. This profile suggests adequate staffing caliber and resident outcomes but regulatory concern regarding inspection compliance. The facility’s inspection score of 87 out of 100 (B+) exceeds the New York state average of 74.
Nine inspections over four years documented seven deficiencies, concentrated in two cycles. July 2024 renewal survey yielded four violations spanning resident funds and valuables management, resident services protocols, personnel practices, and environmental standards. August 2023 renewal survey identified two violations in resident funds and resident services. All identified deficiencies received approved plans of correction. Three consecutive inspections from August 2024 through May 2025 yielded zero violations, suggesting successful remediation.
A Stipulation and Order (ACF-24-038, November 12, 2024) required correction of serious or repeated violations. This enforcement mechanism sits between citation and license suspension and signals state determination that standard corrective action processes were insufficient. The order’s specific provisions and the facility’s response require clarification before placement.
Complaint data provides counterweight. Six complaints over four years represent 92 percent fewer than the state average of 79. Complaint investigations substantiated zero violations. Complaint rate per bed is 0.15 versus state average 0.50. This indicates residents and families experienced minimal friction despite administrative deficiencies identified during inspections.
Services include 24-hour licensed nursing and CNA staffing, physical rehabilitation, skilled short-term and long-term tracks, specialized memory care programming, respite stays from one night to extended duration, and medical adult day health services. Three daily meals feature chef-prepared menus with dietitian development. Amenities include housekeeping, laundry, transportation, television, choice of room configurations from spacious singles to double suites, independently controlled climate, accessible showers, trained medication management, on-site barber and salon. Recreation therapy, pet therapy, and chaplain services are documented.
Lourdes Hospital is 1.2 miles away. Walk score of 64 indicates moderate neighborhood walkability, distinguishing this location from more geographically isolated alternatives.
The gap between regulatory citations and resident satisfaction suggests administrative and compliance failures that did not escalate into care or safety incidents. The November 2024 Stipulation and Order and the subsequent zero-deficiency inspections signal supervisory attention applied at the state level.
Families should request detailed documentation of the specific violations cited in ACF-24-038 and evidence of compliance before placing a dependent resident.
40-bed community Rank #704 / 748Bed count — State benchmarkedThis home is ranked 704th out of 748 homes in New York for bed count. Shows this facility's certified or reported bed count compared to other New York SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 64 / 100 Rank #661 / 1173Walk Score — State benchmarkedThis home is ranked 661st out of 1173 homes in New York for walk score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across New York SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeAdult Home
StatusActive
CountyBroome
License Number030-F-058
Inspection Rating2-Star Overall, 1-Star Health Inspection, 4-Star Staffing, and 5-Star Quality Measures
Owner NameThe Pavilion At Vestal, LLC
Emergency Systems24-hour emergency response system
Rehabilitation Services
Respite Care
Short-Term Rehab
Licensed Nurses/CNAs
24-Hour Staffing
Short Term Rehabilitation
Housekeeping
Maintenance
Laundry
Transportation Services
Cable Tv Access
Spacious Single Rooms
Deluxe Suites
Double Suites
24-Hour Assistance
Independently Controlled Heat And Air Conditioning
Private Bathrooms With Easy-Entry Showers
Trained Staff For Medication Management
Specific ProgramsLong Term Care / Skilled Nursing, Memory Care / Dementia Program, Resident / Guest Services, Medical Adult Day Health Services, Pet Therapy, Recreation Therapy, Dining and Therapeutic Diets, Accommodations
Food DescriptionResidents enjoy three healthy appetizing meals a day in the elegant dining room where guests are always welcome. Residents may choose from the chef's extensive menu or have individual culinary needs answered by our dietitian.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2022 · 4 years of data
0 enforcement actions
7 citations
6 complaints
3 inspections
0 complaint investigations
Inspection Score
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York nursing home score (the benchmark); higher is better.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York nursing home score (the benchmark); higher is better.
16 points above the New York average for nursing homes (83/100)
Inspection score: 99 out of 100. Letter grade A+. 16 points above the New York average for nursing homes (83/100)
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2022 vs. New York state average
Overall vs. NY average
2 Worse
Metrics worse than New York average:
• Citations per inspection (64% above)
• Inspection citation rate (127% above) 8 Better Metrics better than New York average:
• Total citations (46% below)
• Citations per year (45% below)
• Total inspections (67% below)
• Inspections with citations (25% below)
• Total complaints (92% below)
• Complaints per year (92% below)
• Complaints per bed (70% below)
• Complaint investigations (100% below)
• Citations per inspection (64% above)
• Inspection citation rate (127% above) 8 Better Metrics better than New York average:
• Total citations (46% below)
• Citations per year (45% below)
• Total inspections (67% below)
• Inspections with citations (25% below)
• Total complaints (92% below)
• Complaints per year (92% below)
• Complaints per bed (70% below)
• Complaint investigations (100% below)
Latest Inspection
May 13, 2025
Complaint Investigation
Citations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 7 | 13 | This facility has 46% fewer total citations than a typical New York nursing home (7 vs. NY avg 13).↓ 46% better |
|
Citations per year
Average citations per year since 2022.
| 1.8 | 3.3 | This facility has 45% fewer citations per year than a typical New York nursing home (1.8 vs. NY avg 3.3).↓ 45% better |
|
Citations per inspection
Average citations per inspection.
| 2.3 | 1.4 | This facility has 64% more citations per inspection than a typical New York nursing home (2.3 vs. NY avg 1.4).↑ 64% worse |
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 3 | 9 | This facility has 67% fewer total inspections than a typical New York nursing home (3 vs. NY avg 9).↓ 67% better |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 3 | 4 | This facility has 25% fewer inspections with citations than a typical New York nursing home (3 vs. NY avg 4).↓ 25% better |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 100% | 44% | This facility has 56 percentage points higher inspection citation rate than a typical New York nursing home (100% vs. NY avg 44%).↑ 56% worse |
Complaints & Investigations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 6 | 79 | This facility has 92% fewer total complaints than a typical New York nursing home (6 vs. NY avg 79).↓ 92% better |
|
Complaints per year
Average complaints per year since 2022.
| 1.5 | 19.8 | This facility has 92% fewer complaints per year than a typical New York nursing home (1.5 vs. NY avg 19.8).↓ 92% better |
|
Complaints per bed
Size-adjusted complaint rate based on occupied beds.
| 0.15 | 0.50 | This facility has 70% fewer complaints per bed than a typical New York nursing home (0.15 vs. NY avg 0.5).↓ 70% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with New York regulators.
| 0 | 15 | This facility has 100% fewer complaint investigations than a typical New York nursing home (0 vs. NY avg 15).↓ 100% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- May 13, 2025 complaint investigation found no violations or deficiencies.
- July 10, 2024 renewal inspection cited four deficiencies in resident funds, services, personnel, and environmental standards.
- Prior inspections showed recurring issues with resident funds and services, but recent follow-ups found no violations.
Places of interest near The Pavilion at Vestal
0.0 miles from city center
Estimated distance in miles from Vestal's city center to The Pavilion at Vestal's address, calculated via Google Maps.
Calculate Travel Distance to The Pavilion at Vestal
Add your location
Financial Assistance for
Memory Care in New York
The Pavilion at Vestal is located in Vestal, New York.
Here are the financial assistance programs available to residents in New York.
Frequently Asked Questions about The Pavilion at Vestal
Is The Pavilion at Vestal in a walkable area?
The Pavilion at Vestal has a walk score of 64. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of The Pavilion at Vestal?
According to NY state health department records, The Pavilion at Vestal's license number is 030-F-058.
How many beds does The Pavilion at Vestal have?
The Pavilion at Vestal has 40 beds.
Are there photos of The Pavilion at Vestal?
Yes — there is 1 photo of The Pavilion at Vestal in the photo gallery on this page.
What is the address of The Pavilion at Vestal?
The Pavilion at Vestal is located at 105 West Sheedy Road.
What is the phone number of The Pavilion at Vestal?
(607) 754-4105 will put you in contact with the team at The Pavilion at Vestal.
What county is The Pavilion at Vestal located in?
The Pavilion at Vestal is in Broome County.
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Contact Us
Published on
Updated on
Feedback
Write a review for The Pavilion at Vestal
Rate your overall experience with this community
Explore Open Rooms
1
Contact details
2
What type of senior care service are you looking for?
3
What budget do you have in mind for senior care?
4
How soon do you need to find care?
5
Additional details
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
Need Help?
Let us help you or a loved one find the perfect senior home.
