The Pavilion at Vestal
Assisted Living · USA
The Pavilion at Vestal
Assisted Living · USA
The Pavilion at Vestal is a 40-bed adult home administrated by The Pavilion at Vestal, LLC at 105 West Sheedy Road in Vestal, New York 13850, in Broome County. Licensed by the New York State Department of Health, Office of Aging and Long Term Care, the facility offers assisted living, memory care, and skilled nursing. The Pavilion at Vestal is co-located with Vestal Park Rehabilitation and Nursing Center on the same campus under the same operator.
CMS ratings are 2-star overall, 1-star health inspection, 4-star staffing, and 5-star quality measures. The New York State Department of Health, Office of Aging and Long Term Care has conducted 3 inspections with 7 total deficiencies across the record. The most recent inspection on May 13, 2025, a complaint investigation, identified zero deficiencies. Earlier inspections cited deficiencies in resident funds and valuables, resident services, personnel, and environmental standards. One enforcement action is on record: Stipulation and Order ACF-24-038, dated November 12, 2024, requiring correction of serious or repeated violations. Six complaints have been filed; investigations found no substantiated violations. No fines or immediate jeopardy findings appear in public record.
Twelve confirmed amenities include housekeeping, maintenance, laundry, transportation services, cable TV access, spacious single rooms, deluxe suites, double suites, 24-hour assistance, independently controlled heat and air conditioning, private bathrooms with easy-entry showers, and trained staff for medication management. A 24-hour emergency response system is in place. Programs include short-term rehabilitation, long-term care, Memory Care and Dementia Program, respite care, medical adult day health services, pet therapy, recreation therapy, and chaplain counseling. Three daily meals are served with chef-prepared menus and dietitian support. An on-site barber and salon are available. Respite stays range from one night to extended periods.
Lourdes Hospital is approximately 1.2 miles from the facility.
The Pavilion at Vestal is suited for seniors requiring assisted living, memory care, short-term rehabilitation, or long-term skilled nursing within a single-campus model. Families should ask about the specific corrections implemented under Stipulation and Order ACF-24-038, the nature of earlier deficiencies in resident funds management and personnel practices, and current protocols to prevent recurrence before placement.
40-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 64 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeAdult Home
StatusActive
CountyBroome
License Number030-F-058
Inspection Rating2-Star Overall, 1-Star Health Inspection, 4-Star Staffing, and 5-Star Quality Measures
Owner NameThe Pavilion At Vestal, LLC
Emergency Systems24-hour emergency response system
Rehabilitation Services
Respite Care
Short-Term Rehab
Licensed Nurses/CNAs
24-Hour Staffing
Short Term Rehabilitation
Housekeeping
Maintenance
Laundry
Transportation Services
Cable Tv Access
Spacious Single Rooms
Deluxe Suites
Double Suites
24-Hour Assistance
Independently Controlled Heat And Air Conditioning
Private Bathrooms With Easy-Entry Showers
Trained Staff For Medication Management
Specific ProgramsLong Term Care / Skilled Nursing, Memory Care / Dementia Program, Resident / Guest Services, Medical Adult Day Health Services, Pet Therapy, Recreation Therapy, Dining and Therapeutic Diets, Accommodations
Food DescriptionResidents enjoy three healthy appetizing meals a day in the elegant dining room where guests are always welcome. Residents may choose from the chef's extensive menu or have individual culinary needs answered by our dietitian.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2022 · 4 years of data
0 enforcement actions
7 citations
6 complaints
3 inspections
0 complaint investigations
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2022 vs. New York state average
Overall vs. NY average
1 Worse
Metrics worse than New York average:
• Inspection citation rate (79% above) 9 Better Metrics better than New York average:
• Total citations (76% below)
• Citations per year (75% below)
• Citations per inspection (28% below)
• Total inspections (67% below)
• Inspections with citations (40% below)
• Total complaints (92% below)
• Complaints per year (92% below)
• Complaints per bed (70% below)
• Complaint investigations (100% below)
• Inspection citation rate (79% above) 9 Better Metrics better than New York average:
• Total citations (76% below)
• Citations per year (75% below)
• Citations per inspection (28% below)
• Total inspections (67% below)
• Inspections with citations (40% below)
• Total complaints (92% below)
• Complaints per year (92% below)
• Complaints per bed (70% below)
• Complaint investigations (100% below)
Latest Inspection
May 13, 2025
Complaint Investigation
Citations
Citations are formal regulatory issues recorded during state inspections.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 7 | 29 | This facility has 76% fewer total citations than a typical New York assisted living residence (7 vs. NY avg 29).↓ 76% better |
|
Citations per year
Average citations per year since 2022.
| 1.8 | 7.3 | This facility has 75% fewer citations per year than a typical New York assisted living residence (1.8 vs. NY avg 7.3).↓ 75% better |
|
Citations per inspection
Average citations per inspection.
| 2.3 | 3.2 | This facility has 28% fewer citations per inspection than a typical New York assisted living residence (2.3 vs. NY avg 3.2).↓ 28% better |
Inspections
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 3 | 9 | This facility has 67% fewer total inspections than a typical New York assisted living residence (3 vs. NY avg 9).↓ 67% better |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 3 | 5 | This facility has 40% fewer inspections with citations than a typical New York assisted living residence (3 vs. NY avg 5).↓ 40% better |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 100% | 56% | This facility has 44 percentage points higher inspection citation rate than a typical New York assisted living residence (100% vs. NY avg 56%).↑ 44% worse |
Complaints & Investigations
Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 6 | 79 | This facility has 92% fewer total complaints than a typical New York assisted living residence (6 vs. NY avg 79).↓ 92% better |
|
Complaints per year
Average complaints per year since 2022.
| 1.5 | 19.8 | This facility has 92% fewer complaints per year than a typical New York assisted living residence (1.5 vs. NY avg 19.8).↓ 92% better |
|
Complaints per bed
Size-adjusted complaint rate based on occupied beds.
| 0.15 | 0.50 | This facility has 70% fewer complaints per bed than a typical New York assisted living residence (0.15 vs. NY avg 0.5).↓ 70% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with New York regulators.
| 0 | 15 | This facility has 100% fewer complaint investigations than a typical New York assisted living residence (0 vs. NY avg 15).↓ 100% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on May 13, 2025, had no deficiencies. Earlier inspections showed some deficiencies mainly related to resident funds and valuables, resident services, personnel, and environmental standards. Complaint investigations were conducted several times and were all found to have no violations or substantiated issues. There were no fines, immediate jeopardy findings, or enforcement actions listed in the available reports. The trend suggests improvement, with recent inspections showing no deficiencies after prior citations.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsPlaces of interest near The Pavilion at Vestal
0.0 miles from city center
Estimated distance in miles from Vestal's city center to The Pavilion at Vestal's address, calculated via Google Maps.
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The information below is reported by the New York State Department of Health.
Filter by care type
| The Pavilion at Vestal |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Vestal | 40 | No | 64 | - |
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AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Bloomfield (Bloomfield Avenue) | 40 | No | 85 | Studio / 1 Bed / Private / Semi-Private Rooms |
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| Countryside Manor Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Conroe (Alden Bridge) | 12 | No | 8 | - |
| Anton’s Assisted Living |
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Frequently Asked Questions about The Pavilion at Vestal
Is The Pavilion at Vestal in a walkable area?
The Pavilion at Vestal has a walk score of 64. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of The Pavilion at Vestal?
According to NY state health department records, The Pavilion at Vestal's license number is 030-F-058.
How many beds does The Pavilion at Vestal have?
The Pavilion at Vestal has 40 beds.
Are there photos of The Pavilion at Vestal?
Yes — there are 2 photos of The Pavilion at Vestal in the photo gallery on this page.
What is the address of The Pavilion at Vestal?
The Pavilion at Vestal is located at 105 West Sheedy Road.
What is the phone number of The Pavilion at Vestal?
(607) 754-4105 will put you in contact with the team at The Pavilion at Vestal.
What county is The Pavilion at Vestal located in?
The Pavilion at Vestal is in Broome County.
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