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Assisted Living in Bristol

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

The Pines at Bristol Center for Health and Rehabilitation

Assisted Living in Bristol

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

The Pines at Bristol Center for Health and Rehabilitation

61 Bellevue Ave, Bristol, CT 06010 View map
Overview of The Pines at Bristol Center for Health and Rehabilitation

The Pines at Bristol Center for Health and Rehabilitation is a premier senior living facility dedicated to providing exceptional care and support for its residents. Offering a range of services tailored to meet individual needs, The Pines ensures that each resident receives personalized attention and assistance. From skilled nursing care to rehabilitation services, the facility has a team of dedicated professionals committed to enhancing the well-being and quality of life of every resident.

Residents enjoy a welcoming and comfortable environment where they can thrive and socialize with fellow residents. With a variety of amenities such as spacious accommodations, delicious meals, and engaging activities like bingo, arts and crafts, and gardening, residents have everything they need to lead fulfilling lives. The Pines strives to create a supportive community where residents feel valued and cared for.

Managed by Brian Nyberg

Center Administrator

Over 20 years in healthcare

Brian Nyberg is the Center Administrator at The Pines at Bristol Center for Health and Rehabilitation. He brings over 20 years of healthcare experience in both direct care and senior-level management. Brian holds a Certificate in Long Term Administration from UCONN and a Bachelor of Science in Occupational Therapy from Quinnipiac University, demonstrating his commitment to quality senior care.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
4/5
Connecticut average: 3.4/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
3/5
Connecticut average: 3.1/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
3/5
Connecticut average: 3.4/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
5/5
Connecticut average: 3.6/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 17m per day

This home provides 19% less nursing time per resident than the Connecticut average.

Connecticut average: 4h 4m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 132

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Connecticut average
Occupancy rate 93.9%
Residents per day (avg) 126
Occupancy rate
93.9%
Residents per day (avg)
126

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

31% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

66% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

3% of new residents, often for long-term daily care.

Typical stay 13 years

Finances and operations

Privately-owned community
Home revenue
$28.1M
Operating loss
-$391.3K
Privately-owned community
Home revenue
$28,136,460.00
Operating loss
$-391,287.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.8M
27.7% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$20.7M
Total costs $28.5M
Years in operation
12 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 68 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

Services

Cardiac; Orthopedic And Stroke
Hospice
Iv Therapy
Peritoneal Dialysis
Recreation
Rehabilitation Therapy
Respiratory Therapy
Respite Care

About this community

Occupancy

Occupancy rate
94%
In line with Connecticut average
Occupied beds
124 / 132
Average residents 102 per day

License Details

Facility TypeChronic & Convalescent Nursing Home
StatusActive
IssuanceJanuary 1, 2014
ExpirationDecember 31, 2027

Additional Licensing Details

License Number2329
AccreditationsVohra Wound Physicians Center of Excellence Award, McKnight’s Excellence in Technology Award, The Bristol Press Reader’s Poll Best of 2023, Certified Great Place to Work, AHA Heart Failure Certified

Room costs

Private Room (16 rooms) $595 per day
Semi-Private Room (16 rooms) $585 per day

Staffing

Key information about the people who lead and staff this community.

Languages Spoken

Filipino Polish Russian Spanish

Staff Composition (State Data)

Admin
3 FTE
Registered Nurse
9 FTE
Licensed Practical Nurse
22 FTE
Nursing Assistant
49 FTE
Recreation
3 FTE
Social Services
2 FTE
Food Service Supervisor
1 FTE
Physical Therapy
3 FTE
Occupational Therapy
3 FTE
Speech Therapy
1 FTE
Dietary
12 FTE
Other Staff
11 FTE

Payment & Insurance

2 services
Accept Medicaid
Accept Medicare

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

3 services
Nursing Services
Skilled Nursing
Licensed Nurses/CNAs

Additional Policies & Features

Religious ServicesAll Denominations, Catholic, Chaplain Service, Lutheran, Protestant

Amenities & Lifestyle

0 amenities
Specific ProgramsShort-Term Care Services, Advanced Capabilities and Programs, Long-Term Care Services, Respite Care, Palliative Care, Hospice Care
Operating Hours8am – 8pm, or by appointment, with options for virtual visits

Dining & Nutrition

Food Description3 meals a day, plus an always available menu.
Meals IncludedYes

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: Private Rooms

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at The Pines at Bristol Center for Health and Rehabilitation

Assisted Living Nursing Home Hospice Care Memory Care
Contact The Pines at Bristol Center for Health and Rehabilitation

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Medicaid Accepted

This facility is certified for eligible Medicaid services.

Medicare Accepted

This facility is certified for eligible Medicare services.

Payment & Funding Options

Medicaid Medicare

Inspection History

In Connecticut, the Department of Public Health, Facility Licensing and Investigations Section conducts mandatory inspections and unannounced surveys to monitor the quality of care in long-term facilities.

13 visits/inspections

12 routine inspections

Breakdown by inspection type
  • 1 licensing inspection
  • 6 plans of correction
  • 4 statements of deficiencies

Results

6 with issues

4 without issues

Connecticut average: 13 visits/inspections

Latest inspection

Date June 5, 2025

Inspection history

01-10-2023 Inspection Report
01-29-2024 Inspection Report
01-29-2024 Inspection Report
02-02-2023 Inspection Report
02-13-2025 Inspection Report
03-07-2022 Plan of Correction
03-07-2022 Plan of Correction
03-11-2022 Inspection Report
03-19-2025 Inspection Report
03-22-2023 Plan of Correction
03-26-2025 Inspection Report
04-20-2023 Inspection Report
04-28-2025 Inspection Report
05-04-2023 Plan of Correction
06-05-2025 Inspection Report
06-09-2023 Inspection Report
06-09-2023 Inspection Report
06-14-2020 Plan of Correction
06-15-2020 Plan of Correction
07-24-2020 Statement of Deficiencies
08-31-2020 Statement of Deficiencies
09-11-2020 Statement of Deficiencies
09-14-2020 Statement of Deficiencies

21 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Connecticut average: 19 deficiencies

Inspection Report Summary for The Pines at Bristol Center for Health and Rehabilitation

The most recent inspection on June 5, 2025, found that previously cited violations had been corrected, with only one deficiency noted related to earlier issues. Earlier inspections showed a pattern of deficiencies primarily involving resident care documentation, medication management, infection control, and staffing adequacy. Several complaint investigations were conducted, with most complaints found unsubstantiated, except for a substantiated complaint in December 2021 involving misappropriation of controlled medications and failure to report incidents timely. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s inspection history shows improvement over time, with recent follow-up audits confirming correction of prior deficiencies.

Health Inspection History

Inspections
Total health inspections 4

Connecticut average 5.7


Last Health inspection on Mar 2025

Total health citations 25

Connecticut average 32

Citations per inspection
6.25

Connecticut average 5.82


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

24 of 25 citations resulted from standard inspections; and 1 of 25 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Connecticut average

Connecticut average: 0.3


Serious Health citations More info 0
100% better than Connecticut average

Connecticut average: 0.7

0 critical citations More info Connecticut average: 0.3

0 serious citations More info Connecticut average: 0.7

24 moderate citations More info Connecticut average: 28.8

1 minor citation More info Connecticut average: 2.3
Citations history (last 3 years)
Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Mar 26, 2025
Corrected

Nursing Services moderate citation Info Issues related to the availability and quality of nursing staff and the care they provide. Mar 26, 2025
Corrected

Nursing Services moderate citation Info Issues related to the availability and quality of nursing staff and the care they provide. Mar 26, 2025
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Mar 26, 2025
Corrected

Compare Assisted Living around Bristol The information below is reported by the Connecticut Department of Public Health, Facility Licensing and Investigations Section.

Filter by care type
The Pines at Bristol Center for Health and Rehabilitation
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Bristol (Federal Hill)
132
Yes
68
Private Rooms
12
93.9%
-
23
21
Village Green of Bristol Rehabilitation and Health Center
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Bristol (Forestville)
95
Yes
44
Private Rooms
1
80.0%
-
2
0
Countryside Manor of Bristol
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Bristol
90
Yes
13
Private Rooms
-
88.5%
A+
0
0
KindCare Assisted Living at Bristol
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Bristol
-
No
75
Private Rooms
2
-
-
5
2
Shady Oaks Assisted Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Bristol
-
Yes
15
Private Rooms
17
-
A+
5
5

Places of interest near The Pines at Bristol Center for Health and Rehabilitation

Address 0.8 miles from city center — 7.06 miles to nearest hospital (Hospital for Special Care)

Address 61 Bellevue Ave, Bristol, CT 06010

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 269
Employees 135
Contractors 134
Staff to resident ratio 2.15:1
14% better than Connecticut average

Connecticut average ratio: 1.88:1

Avg staff/day 69
Average shift 7.5 hours
0% compared with Connecticut average

Connecticut average: 7.5 hours

Total staff hours (quarter) 46,889
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 26
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.5 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 57
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.6 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 145
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.6 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

12.5%

5,870 contractor hours this quarter

Certified Nursing Assistant: 71 Licensed Practical Nurse: 31 Registered Nurse: 10 Physical Therapy Aide: 4 Respiratory Therapy Technician: 4 Physical Therapy Assistant: 3 Qualified Social Worker: 3 Occupational Therapy Assistant: 3 Medical Director: 2 Other Physician: 2 Speech Language Pathologist: 1
Staff by category
Certified Nursing Assistant747114523,57291100%7.6
Licensed Practical Nurse2631578,92991100%7.6
Registered Nurse1610264,69991100%7.5
Physical Therapy Aide0449937582%7.6
Clinical Nurse Specialist2029206571%8
Respiratory Therapy Technician0448937582%6.9
Nurse Aide in Training2027868189%8
Dental Services Staff4047577279%7.2
Physical Therapy Assistant0335707582%7
Other Dietary Services Staff3035407380%5.5
Administrator1015206571%8
Mental Health Service Worker1015046369%8
Dietitian1014886167%8
Qualified Social Worker0334856268%7.8
Nurse Practitioner1014806066%8
RN Director of Nursing1014786268%7.7
Other Social Services Staff1014656066%7.7
Speech Language Pathologist0113975763%7
Occupational Therapy Aide1011972527%7.9
Medical Director0221132629%4.2
Occupational Therapy Assistant134722730%2.3
Other Physician022352426%1.5
145 Certified Nursing Assistant
% of Days 100%
57 Licensed Practical Nurse
% of Days 100%
26 Registered Nurse
% of Days 100%
4 Physical Therapy Aide
% of Days 82%
2 Clinical Nurse Specialist
% of Days 71%
4 Respiratory Therapy Technician
% of Days 82%
2 Nurse Aide in Training
% of Days 89%
4 Dental Services Staff
% of Days 79%
3 Physical Therapy Assistant
% of Days 82%
3 Other Dietary Services Staff
% of Days 80%
1 Administrator
% of Days 71%
1 Mental Health Service Worker
% of Days 69%
1 Dietitian
% of Days 67%
3 Qualified Social Worker
% of Days 68%
1 Nurse Practitioner
% of Days 66%
1 RN Director of Nursing
% of Days 68%
1 Other Social Services Staff
% of Days 66%
1 Speech Language Pathologist
% of Days 63%
1 Occupational Therapy Aide
% of Days 27%
2 Medical Director
% of Days 29%
4 Occupational Therapy Assistant
% of Days 30%
2 Other Physician
% of Days 26%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
125 residents
Residents by payment source
Medicare
4 residents (3.2%)
Medicaid
84 residents (67.2%)
Private pay or other
37 residents (29.6%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 4.8
54% better than Connecticut average

Connecticut average: 10.4

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 11.9
43% better than Connecticut average

Connecticut average: 21.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 4.2%
78% better than Connecticut average

Connecticut average: 18.9%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 7.3%
62% better than Connecticut average

Connecticut average: 19.2%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 24.3%
In line with Connecticut average

Connecticut average: 24.9%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 4.6%
32% worse than Connecticut average

Connecticut average: 3.5%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 2.8%
38% better than Connecticut average

Connecticut average: 4.6%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Connecticut average

Connecticut average: 1.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.9%
21% better than Connecticut average

Connecticut average: 6.3%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 55.7%
267% worse than Connecticut average

Connecticut average: 15.2%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 8.6%
50% better than Connecticut average

Connecticut average: 17.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
14% better than Connecticut average

Connecticut average: 87.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 95.5%
In line with Connecticut average

Connecticut average: 93.5%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 94.2%
34% better than Connecticut average

Connecticut average: 70.1%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.3%
17% better than Connecticut average

Connecticut average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 83.3%
19% better than Connecticut average

Connecticut average: 69.8%

Guides for Better Senior Living

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Financial Aid for Connecticut Seniors

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Connecticut Home Care Program for Elders

CHCPE

Age 65+, Connecticut resident, at risk of nursing home placement.

State-funded: ~$1,600/month; Medicaid: ~$2,829/month (300% FBR).

$1,600 (state), $2,000 (Medicaid, individual).

Two tiers (state and Medicaid); waitlists possible.

Statewide Respite Care Program

CT Respite Care

Caregiver of senior with dementia, Connecticut resident.

~$2,500/month (individual, varies).

$40,000 (individual).

Limited to dementia caregivers; capped funding.

Congregate Housing Services Program (CHSP)

Connecticut Congregate Housing Services Program

Age 62+, Connecticut resident, frail but not needing 24/7 care, resides in CHSP-eligible housing.

~$41,000/year (individual, adjusted annually).

Not specified; focus is income-based.

Limited to 14 state-subsidized sites; participants pay 10% of service costs.

Medicare Savings Program (MSP)

Connecticut Medicare Savings Program

Age 65+ or disabled, Connecticut resident, enrolled in Medicare Part A/B.

~$2,510/month (individual, QMB); ~$3,380/month (SLMB); ~$3,598/month (ALMB)—adjusted annually.

None since 2023 policy change.

Three tiers (Qualified Medicare Beneficiary, Specified Low-Income, Additional Low-Income); no asset test.

Senior Community Service Employment Program (SCSEP)

Connecticut SCSEP (federally funded, state-administered)

Age 55+, unemployed, low-income, Connecticut resident.

~$1,983/month (125% FPL, individual).

Not specified; income-focused.

Priority for veterans, rural residents; limited slots (~500/year).