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The Pines at Bristol Center for Health and Rehabilitation
Nursing Home, Hospice Care, Palliative Care, Respite Care & Skilled Nursing · Bristol, CT
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Exterior view of The Pines at Bristol Center Entrance of a senior care facility with landscaping Cozy lounge area with comfortable seating Interior common area with tables and chairs Spacious common area with tables and chairs Outdoor bench surrounded by flowers in a landscaped area

The Pines at Bristol Center for Health and Rehabilitation

Nursing Home, Hospice Care, Palliative Care, Respite Care & Skilled Nursing · Bristol, CT
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
61 Bellevue Ave, Bristol, CT 06010 View map Calculator: See prices in your area
The Pines at Bristol Center for Health and Rehabilitation accepts Medicaid, Medicare, and private pay.
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The Pines at Bristol Center for Health and Rehabilitation accepts Medicaid, Medicare, and private pay.

Overview of The Pines at Bristol Center for Health and Rehabilitation

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The Pines at Bristol Center for Health and Rehabilitation is a premier senior living facility dedicated to providing exceptional care and support for its residents. Offering a range of services tailored to meet individual needs, The Pines ensures that each resident receives personalized attention and assistance. From skilled nursing care to rehabilitation services, the facility has a team of dedicated professionals committed to enhancing the well-being and quality of life of every resident.

Residents enjoy a welcoming and comfortable environment where they can thrive and socialize with fellow residents. With a variety of amenities such as spacious accommodations, delicious meals, and engaging activities like bingo, arts and crafts, and gardening, residents have everything they need to lead fulfilling lives. The Pines strives to create a supportive community where residents feel valued and cared for.

Facility Direct Line (860) 583-0591
Facility Direct Line (860) 583-0591 bristol-info@nathealthcare.com
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 31.5% Above CT avg. ▲ 31.5% Above CT avg.CT average: 3.0Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 7.3% Above CT avg. ▲ 7.3% Above CT avg.CT average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 38.4% Below CT avg. ▼ 38.4% Below CT avg.CT average: 3.2Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 42.1% Above CT avg. ▲ 42.1% Above CT avg.CT average: 3.5Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Connecticut averages

Rank #46 / 66Nurse hours — State benchmarkedThis home is ranked 46th out of 66 homes we track in Connecticut for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Connecticut average, with a ranking across 66 Connecticut facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Connecticut that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 46th out of 66 homes we track in Connecticut for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

3h 27m

13% below state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
25m
−42% State avg: 42m per day · National avg: 42m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
56m
+12% State avg: 50m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
2h 6m
−8% State avg: 2h 17m per day · National avg: 2h 24m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
3h 6m
−10% State avg: 3h 26m per day · National avg: 3h 30m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
5m
−6% State avg: 5m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
13m
−53% State avg: 27m per day · National avg: 29m per day

5 of 6 metrics below state avg

Standout metric: LPN / LVN is +12% above Connecticut average

Capacity and availability

Residents per day
124
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
186 days
Bed community size
132-bed community Rank #38 / 119Bed count — State benchmarkedThis home is ranked 38th out of 119 homes we track in Connecticut for bed count. Shows this facility's certified or reported bed count compared to other Connecticut facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Connecticut that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
12 years in operation Rank #74 / 132Years in operation — State benchmarkedThis home is ranked 74th out of 132 homes we track in Connecticut for years in operation. Shows how long this facility has been in operation compared to other Connecticut facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Connecticut that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 68 / 100 Rank #66 / 262Walk Score — State benchmarkedThis home is ranked 66th out of 262 homes we track in Connecticut for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Connecticut facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Connecticut that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
94%
Rank #26 / 104Occupancy rate — State benchmarkedThis home is ranked 26th out of 104 homes we track in Connecticut for occupancy. Shows this facility's occupancy rate versus the Connecticut average, with its Statewide rank out of 104. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Connecticut that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Connecticut average: 84%
Occupied beds
124 / 132
Average occupied beds in Connecticut homes 102 beds

License Details

Facility TypeChronic & Convalescent Nursing Home
StatusActive
IssuanceJanuary 1, 2014
ExpirationDecember 31, 2027
License Number2329
AccreditationsVohra Wound Physicians Center of Excellence Award, McKnight’s Excellence in Technology Award, The Bristol Press Reader’s Poll Best of 2023, Certified Great Place to Work, AHA Heart Failure Certified

Room costs

Private Room (16 rooms) $595 per day
Semi-Private Room (16 rooms) $585 per day

Staffing

Key information about the people who lead and staff this community.

Languages Spoken

Filipino Polish Russian Spanish

Staff Details (State Data)

Admin
3 FTE
Registered Nurse
9 FTE
Licensed Practical Nurse
22 FTE
Nursing Assistant
49 FTE
Recreation
3 FTE
Social Services
2 FTE
Food Service Supervisor
1 FTE
Physical Therapy
3 FTE
Occupational Therapy
3 FTE
Speech Therapy
1 FTE
Dietary
12 FTE
Other Staff
11 FTE

Payment & Insurance

2 services
Accept Medicaid
Accept Medicare

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Additional Policies & Features

Religious ServicesAll Denominations, Catholic, Chaplain Service, Lutheran, Protestant

Amenities & Lifestyle

Specific ProgramsShort-Term Care Services, Advanced Capabilities and Programs, Long-Term Care Services
Touring Hours8am – 8pm, or by appointment, with options for virtual visits

Contact The Pines at Bristol Center for Health and Rehabilitation

Inspection History

In Connecticut, the Department of Public Health, Facility Licensing and Investigations Section conducts mandatory inspections and unannounced surveys to monitor the quality of care in long-term facilities.

Since 2018 · 8 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 21 deficiencies 19 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Connecticut state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2018 vs. Connecticut state average
Overall vs. CT average 0 Worse No metrics in this bucket. 2 Better Metrics better than Connecticut average:
• Total deficiencies (52% below)
• Deficiencies per inspection (68% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityCT Averagevs. CT Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 2144 This facility has 52% fewer total deficiencies than a typical Connecticut nursing home (21 vs. CT avg 44).↓ 52% better
Deficiencies per inspection Info Average deficiencies per inspection. 1.13.4 This facility has 68% fewer deficiencies per inspection than a typical Connecticut nursing home (1.1 vs. CT avg 3.4).↓ 68% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCT Averagevs. CT Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1913 This facility has had 46% more total inspections than the Connecticut average (19 vs. CT avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↑ 46% more
Inspection breakdown
12routine inspections
1licensing inspection
Show Inspection Reports

CMS Health Inspection History

Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.

Inspections Since 2020 · 6 years of data
Total health inspections 4

State average 5.7

Last Health inspection on Mar 2025

Total health citations
25 Rank #27 / 67Health citations — State benchmarkedThis home is ranked 27th out of 67 homes we track in Connecticut for health citations. Shows this facility's total health deficiency citations benchmarked to the Connecticut State average, with a ranking across all 67 CT facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Connecticut that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 32

Citations per inspection
6.25 Rank #46 / 67Citations per inspection — State benchmarkedThis home is ranked 46th out of 67 homes we track in Connecticut for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Connecticut mean across 67 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Connecticut that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 5.82

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

24 of 25 citations resulted from standard inspections; and 1 of 25 resulted from complaint investigations.

Breakdown of citation severity (last 6 years)
Critical health citations
0
100% better than State average

State average: 0.3

Serious health citations
0
100% better than State average

State average: 0.7

0 critical citations State average: 0.3
0 serious citations State average: 0.7
24 moderate citations State average: 28.8
1 minor citation State average: 2.3
Citations history (last 6 years)
Infection Control moderate citation Mar 26, 2025
Corrected
Nursing Services moderate citation Mar 26, 2025
Corrected
Nursing Services moderate citation Mar 26, 2025
Corrected
Quality of Care moderate citation Mar 26, 2025
Corrected

Data sourced from CMS Health Deficiencies reports, which cover the Medicare and/or Medicaid-certified skilled-nursing and nursing beds and no other part of the community. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 307
Employees 136
Contractors 171
Staff to resident ratio 2.46 : 1
32% more staff per resident than Connecticut average
Connecticut average ratio: 1.86 : 1 Connecticut average ratio: 1.86 : 1See full Connecticut ranking
Avg staff/day 72
Average shift 7.3 hours
0% compared with Connecticut average
Connecticut average: 7.5 hours Connecticut average shift: 7.5 hoursSee full Connecticut ranking
Total staff hours (quarter) 48,411

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info 19 total: 15 full-time employees and 4 contractors. 19
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.3 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 95 total: 28 full-time employees and 67 contractors. 95
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.8 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 153 total: 74 full-time employees and 79 contractors. 153
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.3 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

12.6%

6,124 contractor hours this quarter

Certified Nursing Assistant: 79 Licensed Practical Nurse: 67 Registered Nurse: 4 Physical Therapy Aide: 4 Physical Therapy Assistant: 4 Respiratory Therapy Technician: 4 Qualified Social Worker: 3 Occupational Therapy Assistant: 3 Medical Director: 2 Speech Language Pathologist: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant747915325,25592100%7.3
Licensed Practical Nurse28679510,50692100%7.8
Registered Nurse154194,25892100%7.3
Respiratory Therapy Technician0441,0328087%6.9
Dental Services Staff3038637076%7.4
Clinical Nurse Specialist2027126571%8
Physical Therapy Aide0446927379%7.5
Physical Therapy Assistant0446087379%6.3
Qualified Social Worker0335356672%6.4
Administrator1015286672%8
Other Social Services Staff1015186874%7.6
RN Director of Nursing1014636166%7.6
Dietitian1014485661%8
Nurse Practitioner1014405560%8
Mental Health Service Worker1014405560%8
Other Dietary Services Staff5053184751%5.5
Nurse Aide in Training1012883942%7.4
Occupational Therapy Aide1011842325%8
Speech Language Pathologist0111692527%6.8
Medical Director022842426%3.4
Occupational Therapy Assistant134723235%2
153 Certified Nursing Assistant
% of Days 100%
95 Licensed Practical Nurse
% of Days 100%
19 Registered Nurse
% of Days 100%
4 Respiratory Therapy Technician
% of Days 87%
View All Staffing Data

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 4.8
54% better than Connecticut average

Connecticut average: 10.4

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 11.9
43% better than Connecticut average

Connecticut average: 21.1

Long-stay resident measures
Significantly above average Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 4.2%
78% better than Connecticut average

Connecticut average: 18.9%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 7.3%
62% better than Connecticut average

Connecticut average: 19.2%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 24.3%
In line with Connecticut average

Connecticut average: 24.9%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 4.6%
32% worse than Connecticut average

Connecticut average: 3.5%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 2.8%
38% better than Connecticut average

Connecticut average: 4.6%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Connecticut average

Connecticut average: 1.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.9%
21% better than Connecticut average

Connecticut average: 6.3%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 55.7%
267% worse than Connecticut average

Connecticut average: 15.2%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 8.6%
50% better than Connecticut average

Connecticut average: 17.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
14% better than Connecticut average

Connecticut average: 87.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 95.5%
In line with Connecticut average

Connecticut average: 93.5%

Short-stay resident measures
Above average Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 94.2%
34% better than Connecticut average

Connecticut average: 70.1%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.3%
17% better than Connecticut average

Connecticut average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 83.3%
19% better than Connecticut average

Connecticut average: 69.8%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

31% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

66% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

3% of new residents, often for long-term daily care.

Typical stay 13 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 125
Medicare
4
3.2% of residents
Medicaid
84
67.2% of residents
Private pay or other
37
29.6% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 09/2023.

For-profit
Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$17.5M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$435.1K
For-profit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$17.5M Rank #26 / 65Net patient revenue — State benchmarkedThis home is ranked 26th out of 65 homes we track in Connecticut. Shows this facility's net patient revenue compared to the Connecticut average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Connecticut that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$435.1K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$43.8K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #33 / 65Payroll costs — State benchmarkedThis home is ranked 33rd out of 65 homes we track in Connecticut. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Connecticut average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Connecticut that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$10.1M 57.6% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #37 / 65Payroll % of net patient revenue — State benchmarkedThis home is ranked 37th out of 65 homes we track in Connecticut. Shows payroll as a percentage of net patient revenue versus the Connecticut average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Connecticut that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$7.9M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$18.0M
How we calculate these figures

This home is owned by Ms. O Associates, LLC

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 75221

Show certification details

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Private Rooms

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (66% of admissions), and a typical private pay stay runs around 1 - 2 months.

Admissions
246 total

Coverage residents most often arrive under.

Medicare 31%
Private pay 66%
Medicaid 3%
Discharges
245 total

Coverage residents most often leave under.

Medicare 26%
Private pay 64%
Medicaid 11%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Managed by Brian Nyberg

Center Administrator

Over 20 years of experience

Brian Nyberg is the Center Administrator at The Pines at Bristol Center for Health and Rehabilitation. He brings over 20 years of healthcare experience in both direct care and senior-level management. Brian holds a Certificate in Long Term Administration from UCONN and a Bachelor of Science in Occupational Therapy from Quinnipiac University, demonstrating his commitment to quality senior care.

Places of interest near The Pines at Bristol Center for Health and Rehabilitation

Address 0.8 miles from city center Info Estimated distance in miles from Bristol's city center to The Pines at Bristol Center for Health and Rehabilitation's address, calculated via Google Maps.

Calculate Travel Distance to The Pines at Bristol Center for Health and Rehabilitation

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Compare Nursing Homes around the area

Info below is compiled from CMS reports & the CT Dept. of Public Health (DPH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Connecticut average is: 68.0% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Meadow Ridge ★ ★ ★ ★ ★
NH
AL
IL
MC
SNF
West Redding
59
Facility 59
CT AVG 113
Rank #95 / 119
79.7%
Facility 79.7%
CT AVG 84.2%
Rank #82 / 104
-5%
4.54
Facility 4.54
CT AVG 3.97
Rank #14 / 66
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ +32%+14%
$0
Facility $0
CT AVG $43.8k
Rank #1 / 67
15
Facility 15
CT AVG 32.0
Rank #10 / 67
3.0
Facility 3.0
CT AVG 5.8
Rank #3 / 67
-47C--Georgetown Meadows LLC
$42.1MFiscal year ending 12/2023
Facility $42.1MFiscal year ending 12/2023
CT AVG $18.0M
Rank #3 / 65
$16.4MFiscal year ending 12/2023
Facility $16.4MFiscal year ending 12/2023
CT AVG $10.6M
Rank #7 / 65
38.8%Fiscal year ending 12/2023
Facility 38.8%Fiscal year ending 12/2023
CT AVG 68%
Rank #59 / 65
75429
Edgehill ★ ★ ★ ★ ★
NH
AL
IL
MC
SNF
Stamford (West Side)
46
Facility 46
CT AVG 113
Rank #100 / 119
86.1%
Facility 86.1%
CT AVG 84.2%
Rank #64 / 104
+2%
5.10
Facility 5.10
CT AVG 3.97
Rank #7 / 66
 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ ☆ +75%+28%
$0
Facility $0
CT AVG $43.8k
Rank #1 / 67
2
Facility 2
CT AVG 32.0
Rank #1 / 67
1.0
Facility 1.0
CT AVG 5.8
Rank #1 / 67
-40C-
25
Facility 25
CT AVG 48
Rank #197 / 262
B-Ix Edgehill LLC
$42.8MFiscal year ending 12/2023
Facility $42.8MFiscal year ending 12/2023
CT AVG $18.0M
Rank #2 / 65
$14.9MFiscal year ending 12/2023
Facility $14.9MFiscal year ending 12/2023
CT AVG $10.6M
Rank #11 / 65
34.8%Fiscal year ending 12/2023
Facility 34.8%Fiscal year ending 12/2023
CT AVG 68%
Rank #60 / 65
75421
The Suffield House ★ ★ ★ ★ ★
NH
AL
Suffield
128
Facility 128
CT AVG 113
Rank #43 / 119
96.1%
Facility 96.1%
CT AVG 84.2%
Rank #13 / 104
+14%
3.51
Facility 3.51
CT AVG 3.97
Rank #40 / 66
 ★ ★ ★ ★ ★ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ☆ -87%-12%
$0
Facility $0
CT AVG $43.8k
Rank #1 / 67
14
Facility 14
CT AVG 32.0
Rank #8 / 67
3.5
Facility 3.5
CT AVG 5.8
Rank #9 / 67
-123-
2
Facility 2
CT AVG 48
Rank #261 / 262
Suffield Snf Operations Holdings LLC
$18.8MFiscal year ending 09/2023
Facility $18.8MFiscal year ending 09/2023
CT AVG $18.0M
Rank #22 / 65
$11.8MFiscal year ending 09/2023
Facility $11.8MFiscal year ending 09/2023
CT AVG $10.6M
Rank #17 / 65
62.7%Fiscal year ending 09/2023
Facility 62.7%Fiscal year ending 09/2023
CT AVG 68%
Rank #33 / 65
75347
Regency House Of Wallingford I ★ ★ ★ ★ ★
NH
HOS
MC
PC
RC
SNF
Wallingford (Wallingford Center)
130
Facility 130
CT AVG 113
Rank #39 / 119
93.8%
Facility 93.8%
CT AVG 84.2%
Rank #27 / 104
+11%
3.31
Facility 3.31
CT AVG 3.97
Rank #50 / 66
 ★ ★ ★ ★ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ -1%-17%
$0
Facility $0
CT AVG $43.8k
Rank #1 / 67
13
Facility 13
CT AVG 32.0
Rank #7 / 67
4.3
Facility 4.3
CT AVG 5.8
Rank #16 / 67
-122-
39
Facility 39
CT AVG 48
Rank #161 / 262
Barry Bokow 2012 Family Trust
$19.4MFiscal year ending 09/2023
Facility $19.4MFiscal year ending 09/2023
CT AVG $18.0M
Rank #21 / 65
$10.3MFiscal year ending 09/2023
Facility $10.3MFiscal year ending 09/2023
CT AVG $10.6M
Rank #32 / 65
53%Fiscal year ending 09/2023
Facility 53%Fiscal year ending 09/2023
CT AVG 68%
Rank #48 / 65
75261
The Pines at Bristol Center for Health and Rehabilitation ★ ★ ★ ★ ☆
NH
HOS
PC
RC
SNF
Bristol (Federal Hill)
132
Facility 132
CT AVG 113
Rank #38 / 119
93.9%
Facility 93.9%
CT AVG 84.2%
Rank #26 / 104
+12%
3.45
Facility 3.45
CT AVG 3.97
Rank #46 / 66
 ★ ★ ★ ☆ ☆ ★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ★ -42%-13%
$0
Facility $0
CT AVG $43.8k
Rank #1 / 67
25
Facility 25
CT AVG 32.0
Rank #27 / 67
6.3
Facility 6.3
CT AVG 5.8
Rank #46 / 67
-124-
68
Facility 68
CT AVG 48
Rank #66 / 262
Ms. O Associates, LLC
$17.5MFiscal year ending 09/2023
Facility $17.5MFiscal year ending 09/2023
CT AVG $18.0M
Rank #26 / 65
$10.1MFiscal year ending 09/2023
Facility $10.1MFiscal year ending 09/2023
CT AVG $10.6M
Rank #33 / 65
57.6%Fiscal year ending 09/2023
Facility 57.6%Fiscal year ending 09/2023
CT AVG 68%
Rank #37 / 65
75221
Nursing Home Explorer

Frequently Asked Questions about The Pines at Bristol Center for Health and Rehabilitation

What neighborhood is The Pines at Bristol Center for Health and Rehabilitation in?

The Pines at Bristol Center for Health and Rehabilitation is in the Federal Hill neighborhood of Bristol.

What languages are spoken at The Pines at Bristol Center for Health and Rehabilitation?

The team at The Pines at Bristol Center for Health and Rehabilitation speaks Filipino, Polish, Russian, and Spanish.

Is The Pines at Bristol Center for Health and Rehabilitation in a walkable area?

The Pines at Bristol Center for Health and Rehabilitation has a walk score of 68. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of The Pines at Bristol Center for Health and Rehabilitation?

According to CT state health department records, The Pines at Bristol Center for Health and Rehabilitation's license number is 2329.

When does The Pines at Bristol Center for Health and Rehabilitation's license expire?

According to CT state health department records, The Pines at Bristol Center for Health and Rehabilitation's license expires on December 31, 2027.

What is the occupancy rate at The Pines at Bristol Center for Health and Rehabilitation?

The Pines at Bristol Center for Health and Rehabilitation's occupancy is 94%.

How long has The Pines at Bristol Center for Health and Rehabilitation been in business?

The Pines at Bristol Center for Health and Rehabilitation has been operating for approximately 12 years, based on available licensing and registration records.

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