The Pinnacles at Burton

Overview of The Pinnacles at Burton

The Pinnacles at Burton licensed since 1999 is a 200-bed independent living, assisted living, and memory care community at 8750 Burton Way in Los Angeles, California. Operated by Beverly Hills Carmel, Inc., and Calson Care South LLC under administrator Robin Culver, the community caters to residents in Los Angeles County with respite care and home care.

The inspection record carries material findings from 2025. The latest inspection in November 2025 cited two deficiencies for failing to provide a resident’s advance directive to emergency personnel and not following a hospice care plan, resulting in a hospitalization. Earlier investigations from September to October 2025 substantiated failures to report unwitnessed falls and incidents, resulting in civil penalties. Since 2021, the facility has totaled 13 citations, 30 percent above California’s assisted living average of 10, with zero Type A serious citations against a state average of 3. The latest inspection was November 2025. Signifying broad current availability across the 200-bed campus, occupancy is at 40 percent which is well below California’s 72.8 percent average.

Amenities span a spa, landscaped courtyard and outdoor patios, daily wellness classes including yoga, Tai Chi, and Zumba, and an afternoon high tea service. The community’s walk score of 93 makes it among the most walkable senior living locations in California.

The facility suits older adults who require independent living, assisted living, or memory care in a large and amenity-rich community in West Los Angeles. Here, immediate availability and a walkable Beverly Hills–adjacent location are the primary draws.

(310) 278-9720 cclwebmaster@dss.ca.gov

200-bed community

A large-scale community that may provide a wide range of amenities, services, and structured programs.

27 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 93 / 100

Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

About this community

Occupancy

Occupancy rate

40%

Lower than the California average: 72.8%

Occupied beds

79 / 200

Average occupied beds in California homes 87 beds

Facility TypeResidential Care Elderly

StatusLicensed

IssuanceJune 4, 1999

CountyLos Angeles

License Number197602106

The Pinnacles at Burton is legally operated by Beverly Hills Carmel, Inc; Calson Care South Llc, and administrated by Robin Culver.

Home Care

Spa

Specific ProgramsDownload Data, State Offices, Glossary

Since 2021 · 5 years of data 13 citations 21 total visits 14 complaint visits 5 official inspections 10 complaint investigations

Inspection Score

2 points below the California average for assisted living residences (81/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average

Overall vs. CA average

Latest Inspection November 16, 2025

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	13	10	This facility has 30% more total citations than a typical California assisted living residence (13 vs. CA avg 10).↑ 30% worse
Serious citations (Type A) Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.	0	3	This facility has 100% fewer serious citations (type a) than a typical California assisted living residence (0 vs. CA avg 3).↓ 100% better Rank #1 / 1164 Serious citations (Type A) — State benchmarked This home is ranked 1st out of 1164 homes in California. Shows this facility's # of serious citations compared to the California average among 1164 comparable communities in the ranking pool. Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.
Moderate citations (Type B) Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.	13	4	This facility has 225% more moderate citations (type b) than a typical California assisted living residence (13 vs. CA avg 4).↑ 225% worse
Citations per year Average citations per year since 2021.	2.6	2	This facility has 30% more citations per year than a typical California assisted living residence (2.6 vs. CA avg 2).↑ 30% worse
Citations per inspection Average citations per inspection.	0.6	3.3	This facility has 82% fewer citations per inspection than a typical California assisted living residence (0.6 vs. CA avg 3.3).↓ 82% better

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	21	16	This facility has 31% more total visits than a typical California assisted living residence (21 vs. CA avg 16).↑ 31% worse
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	14	13	This facility has 8% more complaint visits than a typical California assisted living residence (14 vs. CA avg 13).↑ 8% worse Rank #995 / 1397 Complaint visits — State benchmarked This home is ranked 995th out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	2	7	This facility has 71% fewer other visits than a typical California assisted living residence (2 vs. CA avg 7).↓ 71% better
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	5	4	This facility has 25% more official inspections than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse
Complaint investigations On-site investigations triggered by complaints filed with California regulators.	10	10	This facility has complaint investigations in line with the California average (10 vs. CA avg 10).— At avg

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The November 16, 2025 inspection substantiated failures to provide a resident’s advance directive to EMTs and to follow the resident’s hospice care plan, resulting in hospitalization and two cited deficiencies.
The facility had multiple substantiated complaints in 2025 for failure to report incidents, including unwitnessed falls and elopements, resulting in civil penalties and repeated deficiencies in reporting requirements.
Annual inspections from June 2024 through July 2025 consistently found no deficiencies, with the facility maintaining sanitary conditions, proper infection control, and compliance with licensing regulations.

Show Inspection Reports

What does this home offer?

Housing Options: Private Rooms

Building Type: Mid-rise

Transportation Services

Type of Rooms Available

1 / 4

Private Rooms

12.4 miles from city center Estimated distance in miles from Los Angeles's city center to The Pinnacles at Burton's address, calculated via Google Maps. — 3.66 miles to nearest hospital (Ronald Reagan UCLA Medical Center)

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The information below is reported by the California Department of Social Services and Department of Public Health.


The Pinnacles at Burton	LSL AL IL MC	Los Angeles (Central La)	200 Facility 200 CA AVG 103 Rank #151 / 1657	No	93 Facility 93 CA AVG 57 Rank #111 / 2092	79 Facility 79 CA AVG 81 Rank #881 / 1401	5	14 Facility 14 CA AVG 13 Rank #995 / 1397	0 Facility 0 CA AVG 3 Rank #1 / 1164	27 Facility 27 CA AVG 13 Rank #183 / 1487	39.5% Facility 39.5% CA AVG 74.8% Rank #1328 / 1368	Beverly Hills Carmel, Inc; Calson Care South LLC	Private Rooms
The Village at Northridge	LSL AL IL MC	Los Angeles (Northridge)	194 Facility 194 CA AVG 103 Rank #178 / 1657	Yes	61 Facility 61 CA AVG 57 Rank #1013 / 2092	80 Facility 80 CA AVG 81 Rank #853 / 1401	5	15 Facility 15 CA AVG 13 Rank #1024 / 1397	1 Facility 1 CA AVG 3 Rank #413 / 1164	11 Facility 11 CA AVG 13 Rank #610 / 1487	89.7% Facility 89.7% CA AVG 74.8% Rank #284 / 1368	Northridge Subtenant LLC; Srg Management LLC	Private Rooms
The Plaza At Westwood Senior Living	LSL AL IL	Los Angeles (West Los Angeles)	136 Facility 136 CA AVG 103 Rank #453 / 1657	Yes	89 Facility 89 CA AVG 57 Rank #195 / 2092	80 Facility 80 CA AVG 81 Rank #853 / 1401	3	36 Facility 36 CA AVG 13 Rank #1300 / 1397	0 Facility 0 CA AVG 3 Rank #1 / 1164	5 Facility 5 CA AVG 13 Rank #988 / 1487	46.3% Facility 46.3% CA AVG 74.8% Rank #1287 / 1368	Sta Management Inc.	Private Rooms
Sunrise of Beverly Hills	LSL AL MC	Beverly Hills (Golden Triange)	127 Facility 127 CA AVG 103 Rank #515 / 1657	Yes	97 Facility 97 CA AVG 57 Rank #29 / 2092	90 Facility 90 CA AVG 81 Rank #398 / 1401	3	10 Facility 10 CA AVG 13 Rank #850 / 1397	0 Facility 0 CA AVG 3 Rank #1 / 1164	4 Facility 4 CA AVG 13 Rank #1100 / 1487	66.1% Facility 66.1% CA AVG 74.8% Rank #986 / 1368	Sjv 1 Beverly Hills Opco LLC ; Sunrise Et Al	Private Rooms

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+

General California resident, Medi-Cal eligible, nursing home risk.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

Benefits

In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+

General California resident, Medicaid-eligible or low-income.

Income Limits ~$1,732/month individual, Medi-Cal threshold

Asset Limits $2,000 individual

Can hire family as caregivers.

Benefits

Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+

General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 38 counties; waitlists common.

Benefits

Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+

General California resident, own and live in home, 40% equity.

Income Limits (2025) ~$51,500/year household, adjusted annually

Asset Limits Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits

Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled

General California resident, Medi-Cal-eligible, nursing home-eligible.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits

Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —

General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

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What neighborhood is The Pinnacles at Burton in?

The Pinnacles at Burton is in the Central LA neighborhood of Los Angeles.

Who is the owner of The Pinnacles at Burton?

The legal owner and operator of The Pinnacles at Burton is Beverly Hills Carmel, Inc; Calson Care South Llc.

Is The Pinnacles at Burton in a walkable area?

The Pinnacles at Burton has a walk score of 93. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

What is the occupancy rate at The Pinnacles at Burton?

The Pinnacles at Burton's occupancy is 40%.

Who is the administrator of The Pinnacles at Burton?

Robin Culver is the administrator of The Pinnacles at Burton.

How many beds does The Pinnacles at Burton have?

The Pinnacles at Burton has 200 beds.

Has The Pinnacles at Burton had any recent deficiencies or citations?

The Pinnacles at Burton has had 13 recently reported deficiencies.

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