The Plaza at Clover Lake
The Plaza at Clover Lake
Overview of The Plaza at Clover Lake
The Plaza at Clover Lake is located at 838 Fair Street, Carmel, NY, in Putnam County. The Plaza at Clover Lake is owned by Clover Lake Management, LLC, and is Adult Home by the New York Department of Health, Office of Aging and Long Term Care. The facility is active and houses 175 beds. The community does not accept pets and is located at Carmel city center.
The Plaza at Clover Lake provides assisted living services with 24-hour staffing and nursing services on site. Services include rehabilitation services, medication management, and nutritional support. Meals are served in a restaurant-style dining room and are included in services.
The facility offers 27 amenities. Common spaces include a grand living room with piano, lounge with fireplace, social and recreational areas, arts and crafts center, library with computers and internet access, card and game room, theater for movies and television viewing, billiard table, and fitness room. Outdoor facilities include shuffleboard courts and garden areas with lake views. Services include beauty salon, weekly housekeeping and linen services, personal laundry services, complimentary laundry facilities, scheduled transportation to doctors and shopping, and scheduled outings.
Elevators and guest parking are available.
The New York Department of Health, Office of Aging and Long Term Care, conducted 2 inspections over a 2-year period. Both inspections in December 2021 and November 2022 were complaint investigations that found zero deficiencies and zero violations. The facility maintained 0 deficiencies per year, matching the New York average of 5.1 deficiencies per year. The facility received 2 complaints over the inspection period, representing 1.1 complaints per 100 occupied beds, significantly below the New York average of 49.9 complaints per 100 occupied beds.
No enforcement actions, fines, or license suspensions were imposed. The inspection record indicates consistent compliance with regulatory standards. Both complaint investigations were unsubstantiated or did not result in violations. The zero deficiency record across both inspections, combined with the substantially below-average complaint rate, distinguishes the facility’s compliance profile.
Families may want to verify current staffing levels, medication management protocols, and emergency response procedures during a tour as part of standard placement evaluation.
The Plaza at Clover Lake is well-suited for families seeking assisted living with strong regulatory compliance and comprehensive amenities in a location at Carmel’s center.
175-bed community Rank #277 / 748Bed count — State benchmarkedThis home is ranked 277th out of 748 homes in New York. Shows this facility's certified or reported bed count compared to other New York facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score: 53 / 100 Rank #763 / 1173Walk Score — State benchmarkedThis home is ranked 763rd out of 1173 homes in New York. Shows how walkable this facility's neighborhood is compared to the average Walk Score across New York facilities. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeAdult Home
StatusActive
CountyPutnam
License Number580-F-001
Owner NameClover Lake Management, LLC
Safety FeaturesComprehensive Fire Alarm System.
Rehabilitation Services
Nursing Services
24-Hour Staffing
Comfortable Lounge And Sitting Area With Fireplace
Quiet Conversational
Social And Recreational Areas Throughout The Community
Grand Living Room With Piano
Convenient Postal Area With Private Mailboxes
Diner
Outdoor Shuffleboard Courts
Arts And Crafts Center
Library With Computers And Internet Access
Card And Game Room
Outdoor Garden Areas With Lake Views
Free Parking For Guests
Weekly Housekeeping And Linen Services
Personal Laundry Services Available
Beauty Salon And Services
Conveniently Located Elevators
Complimentary Laundry Facilities
Billiard Table
Fitness Room
Inviting Living Area For Visiting
Reading
Recreation Or Socializing
Theater For Movie And Tv Viewing
Scheduled Transportation To Doctors
Shopping And Banking
Scheduled Outings
Specific ProgramsAccommodations, Culinary Experience, Social Life
Food DescriptionMeals reflect the sophistication of restaurant-style dining with the feel of home.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2021 · 5 years of data
0 enforcement actions
2 complaints
2 inspections
0 complaint investigations
Inspection score unavailable
Not enough inspection history to generate a score.
Average score for New York nursing homes: B 83/100
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. New York state average
Overall vs. NY average
1 Worse
Metrics worse than New York average:
• Inspection citation rate (127% above) 6 Better Metrics better than New York average:
• Total inspections (78% below)
• Inspections with citations (50% below)
• Total complaints (97% below)
• Complaints per year (97% below)
• Complaints per bed (98% below)
• Complaint investigations (100% below)
• Inspection citation rate (127% above) 6 Better Metrics better than New York average:
• Total inspections (78% below)
• Inspections with citations (50% below)
• Total complaints (97% below)
• Complaints per year (97% below)
• Complaints per bed (98% below)
• Complaint investigations (100% below)
Latest Inspection
November 3, 2022
Complaint Investigation
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 2 | 9 | This facility has 78% fewer total inspections than a typical New York nursing home (2 vs. NY avg 9).↓ 78% better |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 2 | 4 | This facility has 50% fewer inspections with citations than a typical New York nursing home (2 vs. NY avg 4).↓ 50% better |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 100% | 44% | This facility has 56 percentage points higher inspection citation rate than a typical New York nursing home (100% vs. NY avg 44%).↑ 56% worse |
Complaints & Investigations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 2 | 79 | This facility has 97% fewer total complaints than a typical New York nursing home (2 vs. NY avg 79).↓ 97% better |
|
Complaints per year
Average complaints per year since 2021.
| 0.4 | 15.8 | This facility has 97% fewer complaints per year than a typical New York nursing home (0.4 vs. NY avg 15.8).↓ 97% better |
|
Complaints per bed
Size-adjusted complaint rate based on occupied beds.
| 0.01 | 0.50 | This facility has 98% fewer complaints per bed than a typical New York nursing home (0.01 vs. NY avg 0.5).↓ 98% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with New York regulators.
| 0 | 15 | This facility has 100% fewer complaint investigations than a typical New York nursing home (0 vs. NY avg 15).↓ 100% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- November 3, 2022 complaint investigation found no violations or deficiencies.
- December 8, 2021 complaint investigation found no violations or deficiencies.
- Both complaint investigations reported no substantiated complaints or citations.
Places of interest near The Plaza at Clover Lake
0.0 miles from city center
Estimated distance in miles from Carmel's city center to The Plaza at Clover Lake's address, calculated via Google Maps.
Calculate Travel Distance to The Plaza at Clover Lake
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Financial Assistance for
Assisted Living in New York
The Plaza at Clover Lake is located in Carmel, New York.
Here are the financial assistance programs available to residents in New York.
Compare Assisted Living around New York State
The information below is reported by the New York State Department of Health.
| The Bristal at White Plains |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | White Plains (North Street) | 190
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190
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160
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#244 / 748 | Yes |
14
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14
NY AVG
63
Rank
#1060 / 1173 | Ebc White Plains, LLC | 97
Facility
97
NY AVG
83
Rank
#25 / 344 | 3 | 33.3%
Facility
33.3%
NY AVG
44.4%
Rank
#131 / 318 | 3
Facility
3
NY AVG
6
Rank
#129 / 318 | 1
Facility
1
NY AVG
14.5
Rank
#103 / 318 | 0.3
Facility
0.3
NY AVG
1.6
Rank
#115 / 318 | - |
| The Plaza at Clover Lake |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Carmel | 175
Facility
175
NY AVG
160
Rank
#277 / 748 | No |
53
Facility
53
NY AVG
63
Rank
#763 / 1173 | - | - | 2 | 0%
Facility
0%
NY AVG
44.4%
Rank
#1 / 318 | 0
Facility
0
NY AVG
6
Rank
#97 / 318 | 0
Facility
0
NY AVG
14.5
Rank
#1 / 318 | 0
Facility
0
NY AVG
1.6
Rank
#1 / 318 | - |
| Promenade at Tuxedo Place |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Tuxedo Park | 89
Facility
89
NY AVG
160
Rank
#543 / 748 | No |
34
Facility
34
NY AVG
63
Rank
#928 / 1173 | Promenade Tuxedo LLC | 85
Facility
85
NY AVG
83
Rank
#164 / 344 | 4 | 25%
Facility
25%
NY AVG
44.4%
Rank
#111 / 318 | 3
Facility
3
NY AVG
6
Rank
#129 / 318 | 1
Facility
1
NY AVG
14.5
Rank
#103 / 318 | 0.3
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0.3
NY AVG
1.6
Rank
#115 / 318 | 1 Bed Suite / Private Room |
| Peregrine Senior Living at Crossgate |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Albany (Dunes) | 83
Facility
83
NY AVG
160
Rank
#571 / 748 | No |
49
Facility
49
NY AVG
63
Rank
#788 / 1173 | Psl Of Crossgate LLC | - | - | 0%
Facility
0%
NY AVG
44.4%
Rank
#1 / 318 | 0
Facility
0
NY AVG
6
Rank
#1 / 318 | 0
Facility
0
NY AVG
14.5
Rank
#1 / 318 | 0
Facility
0
NY AVG
1.6
Rank
#1 / 318 | Studio / 1 Bed / 2 Bed |
| The Chelsea at Brookhaven |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Yaphank | 81
Facility
81
NY AVG
160
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5
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NY AVG
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#1121 / 1173 | Brookhaven Senior Living, LLC | 69
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NY AVG
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NY AVG
44.4%
Rank
#262 / 318 | 3
Facility
3
NY AVG
6
Rank
#129 / 318 | 21
Facility
21
NY AVG
14.5
Rank
#273 / 318 | 2.3
Facility
2.3
NY AVG
1.6
Rank
#286 / 318 | - |
Frequently Asked Questions about The Plaza at Clover Lake
Who is the owner of The Plaza at Clover Lake?
The legal owner and operator of The Plaza at Clover Lake is Clover Lake Management, LLC.
Is The Plaza at Clover Lake in a walkable area?
The Plaza at Clover Lake has a walk score of 53. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of The Plaza at Clover Lake?
According to NY state health department records, The Plaza at Clover Lake's license number is 580-F-001.
How many beds does The Plaza at Clover Lake have?
The Plaza at Clover Lake has 175 beds.
Are there photos of The Plaza at Clover Lake?
Yes — there are 18 photos of The Plaza at Clover Lake in the photo gallery on this page.
What is the address of The Plaza at Clover Lake?
The Plaza at Clover Lake is located at 838 Fair Street.
What is the phone number of The Plaza at Clover Lake?
(845) 878-4111 will put you in contact with the team at The Plaza at Clover Lake.
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