The Plaza Rehab and Nursing Center
The Plaza Rehab and Nursing Center is a Nursing Home in New York State
The Plaza Rehab and… is a Nursing Home in New York State
The Plaza Rehab and Nursing Center
The Plaza Rehab and Nursing Center is a Nursing Home in New York State
The Plaza Rehab and… is a Nursing Home in New York State
Tucked away in a tranquil location, The Plaza Rehab and Nursing Center offers a premium healthcare experience that is second to none. At the heart of the home’s mission is their sub-acute recovery program. With on-site clinical services, a state-of-the-art therapy center, and specialized programs for cardiac and transitional care, residents can expect the highest level of care tailored to their unique needs. The center also goes the extra mile by offering on-site dialysis services, ensuring residents can have access to all necessary medical treatments in one convenient location.
Getting to The Plaza Rehab and Nursing Center is a breeze, thanks to its accessible location via public transportation. From fine dining options that cater to diverse dietary needs, to spacious common areas, patios, and grounds that provide opportunities for socializing and relaxation, every aspect of the center is designed with the residents’ well-being in mind. Additional services like a salon and barber, laundry facilities, pet therapy, and a library add a touch of luxury and comfort to the seniors’ experience.
The community administrator at The Plaza Rehab and Nursing Center is described as very caring and approachable, contributing to a supportive and educational work environment. Their leadership helps foster a culture of caring and a positive workplace where staff feel valued and supported throughout their tenure.
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Occupancy levels track close to the statewide midpoint, indicating balanced availability. The facility operates with a larger bed count than most state competitors, supporting broader intake. Resident stays are comparable to other state facilities, implying stable turnover.
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Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income trails most communities, suggesting tighter operating margins.
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Medicare nights run higher than most peers, indicating robust short-stay referrals. Medicaid nights sit above most state facilities, underscoring deep Title XIX coverage. Private pay nights lead the state, showing strong demand from market-rate residents.
Occupancy
Finance
Percentage of home revenue spent on payroll costs.
House Specifics:
OperationsQuality Ratings
CMS 5-star rating based on health inspections, staffing, and quality measures.
Rating based on deficiencies found during state health inspections.
Rating based on nurse staffing hours per resident per day.
Quality Measures rating based on clinical outcomes for residents.
Total nurse staffing hours per resident per day.
Medicaid, Medicare & Private
Number of resident nights paid by Medicare for short-term or rehab care.
Resident nights covered by Medicaid for long-term care or support services.
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
How BBB ratings work
About this community
Additional licensing details
Ownership & operating entity
The Plaza Rehab and Nursing Center is legally operated by TCPRNC, LLC (For Profit).
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
18 visits/inspections
23 complaint inspections
Results
8 with citations
10 without citations
New York average: 37 complaint visits
New York average: 0 inspections
312 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
New York average: 111 complaints
47 citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
New York average: 29 citations
0 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
Inspection Report Summary for The Plaza Rehab and Nursing Center
During the reporting period, comprising 15 standard health citations and 32 Life Safety Code citations. These citations were identified in 8 on‑site inspections that resulted in citations, while 10 inspections completed during the same period yielded no citations. The overall citation count reflects a range of deficiencies across both health and safety domains.
The inspection conducted on May 16, 2023 generated the largest number of cited items, with 30 citations identified. This survey included three standard health deficiencies—Care plan timing and revision, Develop/implement comprehensive care plan, and Quality of care—alongside 27 Life Safety Code deficiencies. The life‑safety citations spanned a broad spectrum of environmental and structural concerns, including cooking facilities, corridor construction, egress and exit signage, electrical equipment testing, emergency lighting, fire alarm system maintenance, sprinkler system installation and testing, and numerous other requirements related to means of egress, hazardous area enclosures, and building system fundamentals. The breadth of these deficiencies underscores significant challenges in maintaining a safe physical environment for residents.
Complaint‑related data for the period from August 1, 2021 to July 31, 2025 indicate that the facility received 312 complaints, equating to 41.1 complaints per 100 occupied beds. Twenty‑five percent of these complaints represented facility‑reported incidents. Complaint‑related on‑site inspections totaled 23, and 10 citations were issued in connection with complaints. Complaint‑related citations by category were reported as follows: Administration 0, Dietary Services 0, Other Services 1, Physical Environment 0, Quality of Care 0, Resident Rights 3, with a total of 4 complaints‑related citations. The total number of complaints‑related citations reported elsewhere on the page is 10; the category subtotals do not sum to the stated total, and this discrepancy is noted.
Enforcement history for the reporting period (September 1, 2015 through August 31, 2025) shows that there have been no enforcement actions against the operator of The Plaza Rehab and Nursing Center.
Comparison Chart
The information below is reported by the New York State Department of Health.For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
Touring Checklist for Senior Living
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Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
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Places of interest near The Plaza Rehab and Nursing Center
2.5 miles from city center
100 W Kingsbridge Rd, Bronx, NY 10468
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 88 | 8.6 | Yes |
| Licensed Practical Nurse | 81 | 8 | Yes |
| Certified Nursing Assistant | 409 | 7.6 | Yes |
Staff by Category
Contractor Analysis
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 215 | 194 | 409 | 130,093 | 91 | 100% | 7.6 |
| Registered Nurse | 17 | 71 | 88 | 34,333 | 91 | 100% | 8.6 |
| Licensed Practical Nurse | 34 | 47 | 81 | 33,281 | 91 | 100% | 8 |
| Clinical Nurse Specialist | 12 | 4 | 16 | 6,151 | 91 | 100% | 7.1 |
| Other Social Services Staff | 13 | 0 | 13 | 5,055 | 91 | 100% | 7.5 |
| Mental Health Service Worker | 13 | 0 | 13 | 4,554 | 75 | 82% | 6.9 |
| Physical Therapy Aide | 3 | 9 | 12 | 3,645 | 87 | 96% | 7.8 |
| Speech Language Pathologist | 0 | 11 | 11 | 3,453 | 78 | 86% | 8.6 |
| Respiratory Therapy Technician | 3 | 7 | 10 | 3,156 | 87 | 96% | 8.4 |
| Physical Therapy Assistant | 0 | 6 | 6 | 2,213 | 79 | 87% | 8.8 |
| Other Physician | 1 | 4 | 5 | 1,838 | 67 | 74% | 7.4 |
| Feeding Assistant | 2 | 2 | 4 | 1,570 | 91 | 100% | 9.9 |
| Occupational Therapy Aide | 2 | 2 | 4 | 1,413 | 82 | 90% | 7.2 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,364 | 88 | 97% | 7 |
| Qualified Social Worker | 0 | 8 | 8 | 1,361 | 71 | 78% | 6.8 |
| Medical Director | 0 | 1 | 1 | 539 | 65 | 71% | 8.3 |
| Dietitian | 1 | 0 | 1 | 480 | 64 | 70% | 7.5 |
| Administrator | 2 | 0 | 2 | 458 | 59 | 65% | 7.5 |
| Nurse Practitioner | 1 | 0 | 1 | 443 | 59 | 65% | 7.5 |
| Qualified Activities Professional | 0 | 2 | 2 | 57 | 8 | 9% | 7.2 |
Health Inspection History
Source: CMS Health Citations (Oct 2020 – May 2025)
Citation Severity Distribution
Top Deficiency Categories
Citation Sources
State Comparison (NY)
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| May 06, 2025 | D | Abuse/Neglect | F0609 | Corrected |
| May 06, 2025 | D | Environmental | F0925 | Corrected |
| May 06, 2025 | D | Quality of Care | F0693 | Corrected |
| May 06, 2025 | D | Care Planning | F0842 | Corrected |
| May 06, 2025 | D | Resident Rights | F0584 | Corrected |
| May 16, 2023 | D | Quality of Care | F0684 | Corrected |
| May 16, 2023 | D | Care Planning | F0656 | Corrected |
| May 16, 2023 | D | Care Planning | F0657 | Corrected |
| Oct 09, 2020 | E | Environmental | F0925 | Corrected |
| Oct 09, 2020 | D | Nursing Services | F0711 | Corrected |
| Oct 09, 2020 | F | Nutrition | F0812 | Corrected |
| Oct 09, 2020 | D | Pharmacy | F0758 | Corrected |
| Oct 09, 2020 | D | Quality of Care | F0685 | Corrected |
| Oct 09, 2020 | D | Care Planning | F0658 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Resident Census by Payment Source
Programs & Services
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Quality Measures
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Composite score based on ADL decline, walking ability decline, and incontinence
Long-Stay Resident Measures
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Short-Stay Resident Measures
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Claim What’s Yours: Financial Aid for New York Seniors
- General: Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $30,182 (individual, higher due to NY Medicaid expansion).
- NY Specifics: Higher asset limit; urban density increases demand.
- Services: Personal care (5-7 hours/day), respite care (240 hours/year), home modifications ($1,500 avg.), assistive technology ($500 avg.).
- General: Age 60+, New York resident, at risk of decline but not nursing home level.
- Income Limits: ~$2,500/month (individual, varies).
- Asset Limits: $15,000 (individual).
- NY Specifics: Cost-sharing required above certain income; urban/rural balance.
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), case management, transportation (~5 trips/month).
- General: Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.
- Income Limits (2025): $50,000/year (household).
- Asset Limits: No strict asset cap, but income-focused eligibility.
- NY Specifics: Limited to NYC’s rent-regulated units; high demand in urban areas.
- Services: Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord.
- General: Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.
- Income Limits (2025): $58,399/year (household).
- Asset Limits: No strict asset cap, income-driven eligibility.
- NY Specifics: Applies only in NYC; excludes large apartment buildings.
- Services: Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value).
- General: One participant must be 60+ (host or guest), NYC resident, able to share living space.
- Income Limits: No strict limit, but targets those needing cost relief.
- Asset Limits: Not applicable; focus on housing need.
- NY Specifics: Primarily NYC-focused; limited slots due to demand.
- Services: Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates.
Claim What’s Yours Financial Aid for New York Seniors
Community First Choice Option
Requirements:
- General:Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
- Income Limits (2025):~$2,829/month (300% FBR, individual).
- Asset Limits:$30,182 (individual, higher due to NY Medicaid expansion).
- NY Specifics:Higher asset limit; urban density increases demand.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), respite care (240 hours/year), home modifications ($1,500 avg.), assistive technology ($500 avg.).
Expanded In-Home Services for the Elderly Program (EISEP)
Requirements:
- General:Age 60+, New York resident, at risk of decline but not nursing home level.
- Income Limits:~$2,500/month (individual, varies).
- Asset Limits:$15,000 (individual).
- NY Specifics:Cost-sharing required above certain income; urban/rural balance.
Benefits without Contact:
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), case management, transportation (~5 trips/month).
Senior Citizen Rent Increase Exemption (SCRIE)
Requirements:
- General:Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.
- Income Limits (2025):$50,000/year (household).
- Asset Limits:No strict asset cap, but income-focused eligibility.
- NY Specifics:Limited to NYC’s rent-regulated units; high demand in urban areas.
Benefits without Contact:
- Services: Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord.
Senior Citizen Homeowners’ Exemption (SCHE)
Requirements:
- General:Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.
- Income Limits (2025):$58,399/year (household).
- Asset Limits:No strict asset cap, income-driven eligibility.
- NY Specifics:Applies only in NYC; excludes large apartment buildings.
Benefits without Contact:
- Services: Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value).
New York Foundation for Senior Citizens (NYFSC) Home Sharing Program
Requirements:
- General:One participant must be 60+ (host or guest), NYC resident, able to share living space.
- Income Limits:No strict limit, but targets those needing cost relief.
- Asset Limits:Not applicable; focus on housing need.
- NY Specifics:Primarily NYC-focused; limited slots due to demand.
Benefits without Contact:
- Services: Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates.
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