Primarily long-term care, limited rehab
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.

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The Reservoir, a known skilled nursing facility located in West Hartford, Connecticut, is dedicated to providing top-notch care to individuals in need of rehabilitation and other medical services. Offering both short-term and long-term care options, they accept Medicare, Medicaid, and private insurances, ensuring accessibility to a wide range of residents. Their extensive array of therapeutic services includes speech, occupational, and physical therapies, in addition to specialized treatments like IV therapy, podiatry care, wound care, x-rays, and colostomy care, among others.
Its team is made up of attending physicians and registered nurses, providing round-the-clock emergency alert and response services for residents’ peace of mind. Beyond healthcare, the facility also fosters an enriching atmosphere with a variety of activities encompassing cultural, educational, and wellness-related pursuits. Additionally, the community expertly manages residents’ dietary and nutritional needs. The Reservoir enhances residents’ quality of life with amenities such as a fitness room, scenic views, a beauty salon, and barber services. To bolster security for residents with cognitive deficits, an alarm system is in place as well. This home definitely prioritizes transparent and affordable nursing home costs while maintaining high standards in senior care.
May offer a more intimate, personalized care environment.
Occupancy is moderate, suggesting balanced demand.
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
1% of new residents, usually for short-term rehab.
63% of new residents, often for short stays.
36% of new residents, often for long-term daily care.
Nursing Home 24/7 care needed
Nursing
Nursing Home 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Nursing
Respite Care
2.6 miles from city center
1 Emily Way, West Hartford, CT 06107
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Source: CMS Payroll-Based Journal (Q2 2025)
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 6 | 7.7 | No |
| Licensed Practical Nurse | 32 | 7.8 | No |
| Certified Nursing Assistant | 44 | 7.4 | No |
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 44 | 0 | 44 | 13,020 | 91 | 100% | 7.4 |
| Licensed Practical Nurse | 32 | 0 | 32 | 7,535 | 91 | 100% | 7.8 |
| Registered Nurse | 6 | 0 | 6 | 1,867 | 90 | 99% | 7.7 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 1,324 | 83 | 91% | 7.8 |
| Dietitian | 2 | 0 | 2 | 896 | 73 | 80% | 7.2 |
| Mental Health Service Worker | 2 | 0 | 2 | 730 | 64 | 70% | 7.5 |
| Speech Language Pathologist | 0 | 2 | 2 | 553 | 64 | 70% | 7.7 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 521 | 75 | 82% | 6.9 |
| Nurse Practitioner | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Administrator | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Physical Therapy Assistant | 0 | 2 | 2 | 493 | 67 | 74% | 7.4 |
| Physical Therapy Aide | 0 | 3 | 3 | 391 | 63 | 69% | 5.9 |
| Qualified Social Worker | 0 | 2 | 2 | 172 | 45 | 49% | 3.8 |
Source: CMS Health Citations (Oct 2021 – Nov 2025)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Nov 18, 2025 | D | Abuse/Neglect | F0607 | Corrected |
| Nov 18, 2025 | D | Infection Control | F0880 | Corrected |
| Nov 18, 2025 | D | Quality of Care | F0677 | Corrected |
| Nov 18, 2025 | D | Quality of Care | F0684 | Corrected |
| Nov 18, 2025 | D | Quality of Care | F0686 | Corrected |
| Nov 18, 2025 | D | Quality of Care | F0698 | Corrected |
| Nov 18, 2025 | D | Quality of Care | F0791 | Corrected |
| Nov 18, 2025 | D | Care Planning | F0645 | Corrected |
| Nov 18, 2025 | D | Care Planning | F0657 | Corrected |
| Nov 18, 2025 | D | Resident Rights | F0550 | Corrected |
| Nov 18, 2025 | D | Resident Rights | F0554 | Corrected |
| Nov 18, 2025 | D | Resident Rights | F0561 | Corrected |
| Nov 18, 2025 | D | Resident Rights | F0580 | Corrected |
| Aug 05, 2025 | D | Nursing Services | F0725 | Corrected |
| Aug 05, 2025 | D | Quality of Care | F0684 | Corrected |
| Jun 06, 2025 | F | Environmental | F0921 | Corrected |
| Feb 14, 2025 | D | Quality of Care | F0684 | Corrected |
| Dec 31, 2024 | D | Quality of Care | F0684 | Corrected |
| Sep 19, 2024 | D | Care Planning | F0842 | Corrected |
| Sep 19, 2024 | D | Resident Rights | F0580 | Corrected |
| Feb 06, 2024 | E | Abuse/Neglect | F0943 | Corrected |
| Feb 06, 2024 | D | Environmental | F0919 | Corrected |
| Feb 06, 2024 | E | Infection Control | F0880 | Corrected |
| Feb 06, 2024 | E | Nursing Services | F0947 | Corrected |
| Feb 06, 2024 | E | Nutrition | F0804 | Corrected |
| Feb 06, 2024 | D | Nutrition | F0809 | Corrected |
| Feb 06, 2024 | E | Nutrition | F0812 | Corrected |
| Feb 06, 2024 | D | Pharmacy | F0759 | Corrected |
| Feb 06, 2024 | D | Pharmacy | F0761 | Corrected |
| Feb 06, 2024 | D | Quality of Care | F0684 | Corrected |
| Feb 06, 2024 | D | Quality of Care | F0686 | Corrected |
| Feb 06, 2024 | D | Quality of Care | F0689 | Corrected |
| Feb 06, 2024 | D | Quality of Care | F0695 | Corrected |
| Feb 06, 2024 | D | Quality of Care | F0698 | Corrected |
| Feb 06, 2024 | D | Care Planning | F0636 | Corrected |
| Feb 06, 2024 | D | Care Planning | F0641 | Corrected |
| Feb 06, 2024 | D | Care Planning | F0644 | Corrected |
| Feb 06, 2024 | E | Care Planning | F0656 | Corrected |
| Feb 06, 2024 | E | Care Planning | F0657 | Corrected |
| Feb 06, 2024 | E | Care Planning | F0658 | Corrected |
| Feb 06, 2024 | D | Care Planning | F0660 | Corrected |
| Feb 06, 2024 | D | Care Planning | F0842 | Corrected |
| Feb 06, 2024 | C | Resident Rights | F0585 | Corrected |
| Sep 14, 2023 | D | Administration | F0835 | Corrected |
| Sep 14, 2023 | D | Nursing Services | F0730 | Corrected |
| Sep 14, 2023 | J | Quality of Care | F0678 | Corrected |
| Sep 14, 2023 | D | Quality of Care | F0684 | Corrected |
| Sep 14, 2023 | D | Quality of Care | F0695 | Corrected |
| Sep 14, 2023 | D | Care Planning | F0658 | Corrected |
| Sep 14, 2023 | B | Care Planning | F0842 | Corrected |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Active councils help families stay involved in care decisions and facility operations.
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Composite score based on ADL decline, walking ability decline, and incontinence
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Showing all 1 penalties (Sep 2023 - Sep 2023)
Historical financial and operational data for The Reservoir based on CMS SNF Cost Reports.
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