Connecticut average 5.7
Last Health inspection on Nov 2025

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The Reservoir, a known skilled nursing facility located in West Hartford, Connecticut, is dedicated to providing top-notch care to individuals in need of rehabilitation and other medical services. Offering both short-term and long-term care options, they accept Medicare, Medicaid, and private insurances, ensuring accessibility to a wide range of residents. Their extensive array of therapeutic services includes speech, occupational, and physical therapies, in addition to specialized treatments like IV therapy, podiatry care, wound care, x-rays, and colostomy care, among others.
Its team is made up of attending physicians and registered nurses, providing round-the-clock emergency alert and response services for residents’ peace of mind. Beyond healthcare, the facility also fosters an enriching atmosphere with a variety of activities encompassing cultural, educational, and wellness-related pursuits. Additionally, the community expertly manages residents’ dietary and nutritional needs. The Reservoir enhances residents’ quality of life with amenities such as a fitness room, scenic views, a beauty salon, and barber services. To bolster security for residents with cognitive deficits, an alarm system is in place as well. This home definitely prioritizes transparent and affordable nursing home costs while maintaining high standards in senior care.
Occupancy between 85% and 95% suggests balanced demand.
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
1% of new residents, usually for short-term rehab.
63% of new residents, often for short stays.
36% of new residents, often for long-term daily care.
Connecticut average 5.7
Last Health inspection on Nov 2025
Connecticut average 32
Connecticut average 5.82
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
52 of 67 citations resulted from standard inspections; and 15 of 67 resulted from complaint investigations.
Connecticut average: 0.3
Connecticut average: 0.7
The Reservoir is located in West Hartford, Connecticut.
Here are the financial assistance programs available to residents in Connecticut.
2.6 miles from city center
Estimated distance in miles from West Hartford's city center to The Reservoir's address, calculated via Google Maps.
— 1.57 miles to nearest hospital (Retina Consultants PC)
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Manages medical care and health needs.
No contractors work on this role.
Assists with medical care and medications.
No contractors work on this role.
Helps with daily care and mobility.
No contractors work on this role.
Total hours from contractors
2,130 contractor hours this quarter
| Certified Nursing Assistant | 44 | 0 | 44 | 13,020 | 91 | 100% | 7.4 |
| Licensed Practical Nurse | 32 | 0 | 32 | 7,535 | 91 | 100% | 7.8 |
| Registered Nurse | 6 | 0 | 6 | 1,867 | 90 | 99% | 7.7 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 1,324 | 83 | 91% | 7.8 |
| Dietitian | 2 | 0 | 2 | 896 | 73 | 80% | 7.2 |
| Mental Health Service Worker | 2 | 0 | 2 | 730 | 64 | 70% | 7.5 |
| Speech Language Pathologist | 0 | 2 | 2 | 553 | 64 | 70% | 7.7 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 521 | 75 | 82% | 6.9 |
| Nurse Practitioner | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Administrator | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Physical Therapy Assistant | 0 | 2 | 2 | 493 | 67 | 74% | 7.4 |
| Physical Therapy Aide | 0 | 3 | 3 | 391 | 63 | 69% | 5.9 |
| Qualified Social Worker | 0 | 2 | 2 | 172 | 45 | 49% | 3.8 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Sep 14, 2023 · $24K
Last updated: Jan 2026
| The Reservoir |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
N Nursing | West Hartford | 75 | 91.4% | +9% | 3.60 | -47% | -9% | 1 | 67 | 7.4 | 1 | 66 | 14 | Altius, Christal | $15.9M | $4.4M | 27.4% | 75407 | ||||
| Parkville Care Center | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
N Nursing
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Hartford (Parkville) | - | - | - | - | - | - | - | - | - | 0 | - | - | - | - | 90 | - | - | - | - | - |
Historical financial and operational data for The Reservoir based on CMS SNF Cost Reports.
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The Reservoir has a walk score of 14. Car-dependent. Most errands require a car, with limited nearby walkable options.
(860) 561-7022 will put you in contact with the team at The Reservoir.
Yes — The Reservoir is a CMS-certified provider of Medicare and Medicaid.

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