Occupancy rate
95%
In line with Connecticut averageParkville Care Center
Nursing Home in West Hartford
Parkville Care Center
Nursing Home in West Hartford
Overview of Parkville Care Center
Parkville Care Center maintains a level of elegance and professionalism for its residents, promoting mutual respect and trust. Specializing in skilled nursing and rehabilitation services, residents maintain an active, supportive, and stimulating lifestyle. The team of dedicated professionals aims to fulfill each resident’s holistic wellness through the continuum of care services. Parkville Care Center helps seniors have a speedy recovery.
Parkville’s center of excellence includes 24-hour nursing care, stimulating activities, engaging social activities and programs; therapy services that include speech, occupational, and physical; wound care, memory care, and diabetes management, cardiac recovery– among many others.
Jennifer Johnson serves as the Administrator at Parkville Care Center, a skilled nursing and long-term care provider located in Hartford, Connecticut. Under her leadership, the community continues to honor its commitment to quality care within the historic Parkville neighborhood as part of the iCare Health Network.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 20m per day | ▼ 52% State avg: 42m per day · National avg: 41m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 53m per day | ▼ 18% State avg: 2h 17m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 44m per day | ▼ 20% State avg: 3h 25m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 1m per day | ▼ 80% State avg: 5m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 13m per day | ▼ 54% State avg: 28m per day · National avg: 29m per day |
7 years in operation
An established community with some operational experience and growing routines.
Walk Score: 90 / 100
Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
Services
About this community
Occupancy
In line with Connecticut averageOccupied beds
138 / 145
Average residents
102 per day
Facility TypeChronic & Convalescent Nursing Home
StatusActive
IssuanceJanuary 30, 2019
ExpirationDecember 31, 2026
License Number2451
AwardsBronze Quality Award, Four Star Facility per CMS, Four Star Facility for Quality Measures
Private Room (10 rooms)
$432 per day
Semi-Private Room (70 rooms)
$380 per day
Staffing
Key information about the people who lead and staff this community.
Spanish
Admin
3 FTE
Registered Nurse
6 FTE
Licensed Practical Nurse
17 FTE
Nursing Assistant
39 FTE
Recreation
4 FTE
Social Services
3 FTE
Food Service Supervisor
1 FTE
Physical Therapy
2 FTE
Occupational Therapy
2 FTE
Speech Therapy
1 FTE
Dietary
8 FTE
Other Staff
7 FTE
Rehabilitation Services
Respite Care
Short-Term Rehab
Skilled Nursing
Long Term Care
Religious ServicesAll Denominations
Specific ProgramsAll Phase Limb Loss Program, Hispanic Culture Program, Memory Care Program, Skilled Nursing and Post-Acute Specialties, Touchpoints Therapy, Recreation Programs, Dining and Dietary Services
Types of Care at Parkville Care Center
Skilled Nursing
Respite Care
Inspection History
In Connecticut, the Department of Public Health, Facility Licensing and Investigations Section conducts mandatory inspections and unannounced surveys to monitor the quality of care in long-term facilities.
15 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
13 routine inspections
Breakdown by inspection type
- 2 renewal/recertification inspections
- 19 plans of correction
- 4 statements of deficiencies
Results
21 with issues
2 without issues
Connecticut average: 13 visits/inspections
Show Inspection Reports
Latest inspection
Date
June 30, 2025
Inspection history
01-11-2022
Plan of Correction
01-27-2023
Inspection Report
01-28-2025
Plan of Correction
01-29-2024
Inspection Report
01-29-2024
Inspection Report
01-29-2024
Inspection Report
01-29-2024
Inspection Report
02-11-2020
Plan of Correction
02-13-2025
Inspection Report
03-18-2022
Inspection Report
03-19-2020
Plan of Correction
03-19-2020
Plan of Correction
03-29-2022
Inspection Report
04-01-2019
Plan of Correction
05-01-2024
Inspection Report
05-01-2024
Plan of Correction
05-12-2022
Plan of Correction
05-12-2022
Statement of Deficiencies
06-21-2020
Plan of Correction
06-22-2020
Plan of Correction
06-22-2020
Statement of Deficiencies
06-23-2020
Statement of Deficiencies
06-25-2020
Plan of Correction
06-25-2020
Plan of Correction
06-30-2025
Inspection Report
07-08-2024
Inspection Report
07-08-2024
Plan of Correction
07-14-2023
Inspection Report
09-11-2023
Plan of Correction
10-08-2020
Plan of Correction
10-08-2020
Plan of Correction
11-08-2021
Plan of Correction
11-08-2021
Statement of Deficiencies
11-18-2024
Inspection Report
11-18-2024
Plan of Correction
11-21-2023
Inspection Report
11-21-2023
Plan of Correction
12-19-2024
Inspection Report
72 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Connecticut average: 19 deficiencies
Inspection Report Summary for Parkville Care Center
The most recent inspection on June 30, 2025, confirmed compliance with federal requirements and found no deficiencies. Prior inspections, however, identified various deficiencies related to staffing levels, failure to report and investigate allegations of verbal abuse, and documentation issues involving resident care plans and monitoring. Complaint investigations substantiated violations concerning staff-to-resident interactions and care plan development, but enforcement actions such as fines or license suspensions were not listed in the available reports. Earlier inspections also noted challenges with infection control during the COVID-19 pandemic and inconsistent use of personal protective equipment. The facility appears to have addressed many prior deficiencies, showing improvement in recent inspections.
Compare Nursing Homes around West Hartford The information below is reported by the Connecticut Department of Public Health, Facility Licensing and Investigations Section.
Filter by care type
| Chelsea Place Care Center LLC |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Hartford (West End) | 216 | 90.6% | +8% | 3.69 | - | -23% | -7% | 0 | 49 | 4.5 | 0 | 199 | A+ | 82 | Melamed, Solomon | $22.9M | $11.4M | 49.8% | 75299 | |||
| The Reservoir |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
N Nursing | West Hartford | 75 | 91.4% | +9% | 3.60 | -47% | -9% | 1 | 67 | 7.4 | 1 | 66 | - | 14 | Altius, Christal | $15.8M | $4.4M | 27.5% | 75407 | ||||
| Parkville Care Center | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
N Nursing
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Hartford (Parkville) | - | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | 90 | - | - | - | - | - |
| Hughes Health and Rehabilitation | - |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | West Hartford | 170 | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | 68 | #N/A | $16.4M | $7.1M | 43.3% | 75082 |
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Places of interest near Parkville Care Center
2.6 miles from city center
Estimated distance in miles from Hartford's city center to Parkville Care Center's address, calculated via Google Maps.
— 1.35 miles to nearest hospital (Bariatric Center of Excellence at Saint Francis)
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