Inspection Reports for The Residence at Arrowood

The inspection was conducted as a result of complaint, monitoring, and settlement reasons during an unannounced partial inspection.

No regulatory citations or deficiencies were identified as a result of this inspection.

The inspection was conducted as a complaint and incident investigation, unannounced, to review compliance and address reported issues at the facility.

The inspection found multiple medication administration violations, including failure to administer prescribed medications due to lack of qualified staff and improper documentation on medication administration records (MARs). The facility submitted a plan of correction which was accepted and implemented.

The visit was complaint-related and incident-based, investigating medication administration errors and staffing issues. The submitted plan of correction was determined to be fully implemented.

The inspection was conducted as a licensing inspection by the Pennsylvania Department of Human Services, Bureau of Human Service Licensing, due to an incident.

No regulatory citations or deficiencies were identified as a result of this inspection.

The inspection visit on 03/22/2024 was conducted as a complaint investigation, unannounced and partial in nature.

The inspection found multiple pieces of trash outside the personal care home near the kitchen delivery area and main entrance, including cigarette butts, plastic silverware, napkins, and a torn plastic bag. The facility submitted a plan of correction which was determined to be fully implemented by 04/18/2024.

The visit was complaint-related and the plan of correction was accepted and fully implemented. No substantiation status explicitly stated.

The inspection was a follow-up visit to verify the implementation of a previously submitted plan of correction for the facility.

The inspection found multiple deficiencies including breaches in record confidentiality, expired carbon monoxide detector batteries, improper storage of poisonous materials, unsanitary conditions, evidence of insect infestation, damaged window screens, broken furniture, unsafe ice and snow removal, inadequate lighting in resident rooms, improper food storage, lint accumulation in dryers, overdue fire extinguisher inspection, and unsecured medications. All deficiencies had plans of correction accepted and were reported as implemented by June 8, 2023.

The inspection was conducted as a monitoring visit to assess compliance with licensing regulations for The Residence At Arrowood.

The inspection found a violation related to evacuation procedures during a fire drill where only 26 of 27 residents present were evacuated. A plan of correction was directed to educate staff and residents and to audit fire drill records.

The inspection was a monitoring visit conducted on November 7, 2022, as part of the Pennsylvania Department of Human Services licensing oversight of The Residence At Arrowood.

The inspection identified multiple violations related to medication storage, labeling, administration errors, and support plan revisions. Several repeat violations were noted, and plans of correction were directed to address these issues.

The inspection was conducted as a renewal, incident, and monitoring visit to assess compliance with licensing regulations at The Residence at Arrowood.

Multiple violations were found including failure to post current license inspection summaries, lack of no smoking signage, unsanitary conditions in resident rooms, damaged furniture, lack of operable bedside lighting, inadequate emergency water supply, missing fire drills, and issues with fire drill evacuation procedures. Plans of correction were accepted for all violations with specified completion dates.

The inspection was conducted as a complaint and monitoring visit to assess compliance with licensing regulations at The Residence at Arrowood.

The inspection found violations related to medication management, including failure to have prescribed medications available for administration and failure to follow prescriber's orders.

The inspection was complaint-related and monitoring in nature. No substantiation status is explicitly stated.

The inspection was conducted as a complaint and monitoring visit, unannounced, to investigate alleged violations at The Residence at Arrowood.

The inspection found violations related to safety issues including lack of handrails on steps, locked emergency exit doors obstructing egress, and admission of residents despite a ban on new admissions. Plans of correction were directed to address these issues.

The visit was complaint-related and monitoring in nature. The complaint involved safety violations and admission of residents despite a ban. The report does not explicitly state substantiation status.

The inspection was conducted as a complaint investigation following a complaint received by the Pennsylvania Department of Human Services.

The inspection found deficiencies related to medication administration, including failure to document medication refusal and failure to follow prescriber's orders for multiple medications for Resident #1. Plans of correction were submitted and accepted with education and monitoring measures.

The visit was complaint-related. The complaint involved medication administration errors for Resident #1, including refusal documentation and missed doses. The deficiencies were substantiated with repeat violations noted.

The inspection was conducted as a complaint investigation related to an incident involving a resident who was injured and subsequently passed away after a fall inside the facility's transport van.

The investigation found multiple violations including failure to report the incident timely, improper securing of a resident's wheelchair in the transport van, inadequate staff orientation and training on fire safety, abuse reporting, and transportation safety. The resident sustained fatal injuries due to blunt force trauma from falling inside the van. Plans of correction were accepted and directed for staff education and procedural improvements.

The complaint investigation was substantiated based on findings that a resident was injured and died due to improper securing in the transport van by staff person A, who failed to follow safety protocols. The incident was not reported timely to the appropriate Department office.

The inspection was conducted as a complaint investigation during an unannounced partial inspection on 07/15/2021.

The inspection found that resident #1's dentures were misplaced in May 2021 and no assistance was provided to obtain new dentures. As of the inspection date, the resident still did not have dentures despite requiring total physical assistance with healthcare management. A plan of correction was accepted, including scheduling a dental appointment and staff education.

The inspection was complaint-driven and partial, unannounced. The complaint investigation found the denture assistance deficiency for resident #1.

The inspection was conducted as a renewal and complaint investigation of THE RESIDENCE AT ARROWOOD.

The inspection identified multiple deficiencies including delayed incident reporting, confidentiality breaches, inadequate assistance with activities of daily living, incomplete criminal background checks, staff qualification and training deficiencies, sanitary and safety issues, medication administration errors, incomplete resident assessments, and incomplete support plans.

The inspection included a complaint investigation related to allegations of neglect and other concerns at the facility.

The inspection was a complaint investigation conducted on 06/03/2021 and 06/04/2021 at The Residence at Arrowood to address specific citations found during the licensing inspection.

Multiple deficiencies were found including failure to complete new resident-home contracts within 24 hours of admission, incomplete contract signatures, insufficient direct care staffing hours especially for residents with mobility needs, inadequate staffing for safe evacuation during night hours, unsanitary conditions with dried blood on carpeting, missing bedroom furnishings for resident #2, failure to administer prescribed medications to resident #3, and lack of required preadmission screening and initial assessments for transferred residents.

The inspection was conducted as a complaint investigation with unannounced notice, triggered by concerns regarding compliance with licensing regulations.

The inspection was conducted due to a change in legal entity operating the home and was a full announced inspection.

The facility was found to be in substantial compliance with regulations, but several deficiencies were identified including improper storage of poisonous materials, unsanitary conditions in a refrigerator, uncovered trash receptacles, non-functional ventilation, incomplete first aid kit supplies, improper refrigerator/freezer temperatures, and presence of outdated food.