The Residence at Arrowood
Independent Living, Assisted Living, Memory Care & Nursing Home · Pittsburgh, PA

The Residence at Arrowood

Independent Living, Assisted Living, Memory Care & Nursing Home · Pittsburgh, PA

Overview of The Residence at Arrowood

Greeting seniors with peace and vibrancy, The Residence at Arrowood is an exceptional senior living community in Pittsburgh, PA, that offers short-term rehabilitation or long-term care. The community of caring professionals is dedicated to providing holistic care tailored to each individual’s unique needs, ensuring peace of mind for families and a nurturing environment for loved ones. The community’s skilled healthcare team provides comprehensive post-acute care and rehabilitation services, helping residents thrive.

The community offers a robust calendar of engaging activity-based services carefully designed to enhance residents’ social and recreational experiences. The residents can enjoy extensive amenities, including peaceful private rooms designed for comfort and restful nights. The professional culinary team ensures that residents delight in delicious, nutritionally balanced meals. The Residence at Arrowood is committed to creating a community where care meets comfort.

(412) 466-0600
Bed community size
84-bed community Rank #278 / 555Bed count — State benchmarkedThis home is ranked 278th out of 555 homes in Pennsylvania. Shows this facility's certified or reported bed count compared to other Pennsylvania facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
6 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 23 / 100 Rank #514 / 668Walk Score — State benchmarkedThis home is ranked 514th out of 668 homes in Pennsylvania. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Pennsylvania facilities. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
56%
Rank #396 / 514Occupancy rate — State benchmarkedThis home is ranked 396th out of 514 homes in Pennsylvania. Shows this facility's occupancy rate versus the Pennsylvania average, with its Statewide rank out of 514. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Pennsylvania average: 78.7%
Occupied beds
47 / 84
Average occupied beds in Pennsylvania homes 103 beds

License Details

Facility TypePersonal Care Homes
StatusLicensed
IssuanceDecember 6, 2024
ExpirationDecember 6, 2025
CountyAllegheny
License Number452150

Ownership & Operating Entity

The Residence at Arrowood is legally operated by Southwestern Healthcare Operations Llc.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMs. Shonte Allen, Administrator

State Inspection Report (PA)

January 29, 2025
57 Total Daily Staff PA avg: 76.9 Rank #232 / 361 Total Daily Staff — State benchmarked This home is ranked 232nd out of 361 homes in Pennsylvania. Shows this facility's total daily staff compared to the Pennsylvania average among 361 comparable communities in the ranking pool.
43 Waking Staff
0 Resident Support Staff
47 Residents Served
15 Current Residents

Resident Conditions (PA)

Age 60+ 47 (100%)
Mobility Need 10 (21%)
Mental Illness 3 (6%)
Physical Disability 1 (2%)

Contact The Residence at Arrowood

Inspection History

In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.

Since 2020 · 6 years of data 104 citations 6 complaints 16 inspections 0 waivers
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Pennsylvania state average. The score below shows how many points this facility sits above or below the typical Pennsylvania assisted living residence score (the benchmark); higher is better.

14 points below the Pennsylvania average for assisted living residences (83/100)

Rank #384 / 460 in Pennsylvania Inspection Score — State benchmarked This home is ranked 384th out of 460 homes in Pennsylvania. Shows this facility's inspection score compared to the Pennsylvania average among 460 comparable communities in the ranking pool. Inspection score: 69 out of 100. Letter grade D+. 14 points below the Pennsylvania average for assisted living residences (83/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. Pennsylvania state average
Overall vs. PA average 8 Worse Metrics worse than Pennsylvania average:
• Total citations (65% above)
• Citations per year (65% above)
• Citations per inspection (14% above)
• Total inspections (45% above)
• Inspections with citations (75% above)
• Inspection citation rate (21% above)
• Total complaints (50% above)
• Complaints per year (43% above)
0 Better No metrics in this bucket.
Latest Inspection January 29, 2025 Other An inspection that falls outside standard annual surveys and formal complaint investigations. May include administrative compliance checks, documentation reviews, focused surveys on specific concerns, or revisit surveys to verify prior corrections.

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityPA Averagevs. PA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 10463 This facility has 65% more total citations than a typical Pennsylvania assisted living residence (104 vs. PA avg 63).↑ 65% worse Rank #405 / 482 Total citations — State benchmarked This home is ranked 405th out of 482 homes in Pennsylvania. Shows this facility's total citations compared to the Pennsylvania average among 482 comparable communities in the ranking pool.
Citations per year Info Average citations per year since 2020. 17.310.5 This facility has 65% more citations per year than a typical Pennsylvania assisted living residence (17.3 vs. PA avg 10.5).↑ 65% worse
Citations per inspection Info Average citations per inspection. 6.55.7 This facility has 14% more citations per inspection than a typical Pennsylvania assisted living residence (6.5 vs. PA avg 5.7).↑ 14% worse Rank #383 / 482 Citations per inspection — State benchmarked This home is ranked 383rd out of 482 homes in Pennsylvania. Shows this facility's citations per inspection compared to the Pennsylvania average among 482 comparable communities in the ranking pool.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityPA Averagevs. PA Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 1611 This facility has 45% more total inspections than a typical Pennsylvania assisted living residence (16 vs. PA avg 11).↑ 45% worse
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 148 This facility has 75% more inspections with citations than a typical Pennsylvania assisted living residence (14 vs. PA avg 8).↑ 75% worse
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 88%73% This facility has 15 percentage points higher inspection citation rate than a typical Pennsylvania assisted living residence (88% vs. PA avg 73%).↑ 15% worse Rank #438 / 482 Inspection citation rate — State benchmarked This home is ranked 438th out of 482 homes in Pennsylvania. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 482 comparable communities in the ranking pool.

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityPA Averagevs. PA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 64 This facility has 50% more total complaints than a typical Pennsylvania assisted living residence (6 vs. PA avg 4).↑ 50% worse Rank #379 / 482 Total complaints — State benchmarked This home is ranked 379th out of 482 homes in Pennsylvania. Shows this facility's complaint inspections compared to the Pennsylvania average among 482 comparable communities in the ranking pool.
Complaints per year Info Average complaints per year since 2020. 10.7 This facility has 43% more complaints per year than a typical Pennsylvania assisted living residence (1 vs. PA avg 0.7).↑ 43% worse

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Building type icon
Building type icon

Building Type: Two-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Places of interest near The Residence at Arrowood

Address 6.5 miles from city center Info Estimated distance in miles from West Mifflin's city center to The Residence at Arrowood's address, calculated via Google Maps. — 6.21 miles to nearest hospital (Squirrel Hill Health Center)

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Financial Assistance for
Independent Living in Pennsylvania

The Residence at Arrowood is located in West Mifflin, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.

Get Financial aid guidance

Community HealthChoices (CHC)

PA Medicaid CHC

Age 65+ or disabled
General Pennsylvania resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple) (excludes home, car).
PA

Managed care model; high urban demand (e.g., Philadelphia, Pittsburgh).

Benefits
Personal care (5-7 hours/day, e.g., bathing, dressing) Respite care (up to 240 hours/year) Adult day care ($70/day) Home modifications ($1,500 avg.)

Pennsylvania OPTIONS Program

PA OPTIONS

Age 60+
General Pennsylvania resident, at risk of nursing home placement.
Income Limits ~$2,000/month individual, varies by region
Asset Limits $8,000 individual
PA

Cost-sharing required above certain income; rural/urban balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Adult day care (~$70/day) Transportation (~5 trips/month)

Living Independence for the Elderly (LIFE)

Pennsylvania LIFE (PACE)

Age 55+
General PA resident (specific counties), NFLOC, safe with LIFE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
PA

16 providers in 25 counties (e.g., Allegheny, Luzerne); LIFE branding unique to PA.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Medicare Savings Program (MSP)

Pennsylvania Medicare Savings Program

Age 65+ or disabled
General PA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
PA

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Pennsylvania Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; PA resident; functional needs (2+ ADLs).
Income Limits (2025) No strict cap; reimbursements up to $600/month if care recipient income < ~$2,322/month 185% FPL
Asset Limits Not assessed; need-based.
PA

High demand; includes grandparent caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Supplies (~$2,000/year) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Pennsylvania VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General PA resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
PA

High veteran population; supports rural/urban care needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Property Tax/Rent Rebate Program (PTRR)

Pennsylvania Property Tax/Rent Rebate Program

Age 65+
General PA resident, homeowner/renter (or widow/er 50+, disabled 18+).
Income Limits (2025) ~$45,000/year individual or couple, excludes half of Social Security
Asset Limits Not assessed; income-focused.
PA

Rebates up to $1,000; ~600,000 eligible annually.

Benefits
Rebates ($250-$1,000 based on income; e.g., $1,000 if income < $8,000)

Senior Farmers’ Market Nutrition Program (SFMNP)

Pennsylvania SFMNP

Age 60+
General PA resident, low-income.
Income Limits (2025) ~$2,322/month individual, 185% FPL
Asset Limits Not assessed.
PA

Vouchers (~$50/season) via 52 AAAs; serves ~200,000 annually.

Benefits
Vouchers (~$50/season) for fresh produce at approved markets

Compare Independent Living around Pittsburgh

Asbury Heights
IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Pittsburgh
120
Facility 120
PA AVG 94
Rank #127 / 555
No
47
Facility 47
PA AVG 46
Rank #320 / 668
Asbury Healthcare, LLC
88
Facility 88
PA AVG 83
Rank #162 / 460
3
1
Facility 1
PA AVG 4
Rank #110 / 482
100%
Facility 100%
PA AVG 72.7%
Rank #465 / 482
10
Facility 10
PA AVG 63
Rank #47 / 482
3.3
Facility 3.3
PA AVG 5.7
Rank #208 / 482
Non-Profit--
36.7%
Facility 36.7%
PA AVG 68.8%
Rank #471 / 485
The Residence at Arrowood
IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

West Mifflin
84
Facility 84
PA AVG 94
Rank #278 / 555
Yes
23
Facility 23
PA AVG 46
Rank #514 / 668
Southwestern Healthcare Operations LLC
69
Facility 69
PA AVG 83
Rank #384 / 460
16
6
Facility 6
PA AVG 4
Rank #379 / 482
87.5%
Facility 87.5%
PA AVG 72.7%
Rank #438 / 482
104
Facility 104
PA AVG 63
Rank #405 / 482
6.5
Facility 6.5
PA AVG 5.7
Rank #383 / 482
Profit
57
Facility 57
PA AVG 76.9
Rank #232 / 361
1.21
56.0%
Facility 56.0%
PA AVG 68.8%
Rank #377 / 485

Frequently Asked Questions about The Residence at Arrowood

What neighborhood is The Residence at Arrowood in?

The Residence at Arrowood is in the West Mifflin neighborhood of PA 15122.

Who is the owner of The Residence at Arrowood?

The legal owner and operator of The Residence at Arrowood is Southwestern Healthcare Operations Llc.

Is The Residence at Arrowood in a walkable area?

The Residence at Arrowood has a walk score of 23. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of The Residence at Arrowood?

According to state health department records, The Residence at Arrowood's license number is 452150.

When does The Residence at Arrowood's license expire?

According to state health department records, The Residence at Arrowood's license expires on December 6, 2025.

What is the occupancy rate at The Residence at Arrowood?

The Residence at Arrowood's occupancy is 56%.

How many beds does The Residence at Arrowood have?

The Residence at Arrowood has 84 beds.

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