Total health inspections
4
State average 4.5
Last Health inspection on Nov 2024
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
The Residence at Freeman Lake
Assisted Living in Massachusetts
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Residence at Freeman Lake
Assisted Living in Massachusetts
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Residence at Freeman Lake accepts Medicare and private pay.
The Residence at Freeman Lake is a charming and exceptional home offering a range of services including assisted living for seniors and specialized memory care services for dementia patients in North Chelmsford, Massachusetts. This community is a haven of premium service and hospitality, ensuring that residents receive the utmost care and support in a warm and welcoming environment.
The home offers a dedicated memory care unit designed to provide a supportive and secure environment, specifically tailored to meet the needs of dementia patients. All associates are certified by the National Institute for Dementia Education, ensuring residents receive expert care that is sensitive to their unique needs. Assisted living for seniors is also a key focus at The Residence at Freeman Lake. The community provides a wide array of services to support seniors in their daily activities, including medication management and administration. The community also offers support and coordination of advanced care needs, working collaboratively with third-party providers to ensure comprehensive and holistic care.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 29th out of 62 homes in Massachusetts.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 29th out of 62 homes in Massachusetts.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 53m per day
Rank #29 / 62Nurse hours — state benchmarkedThis home is ranked 29th out of 62 homes in New Hampshire.Shows adjusted nurse hours per resident per day benchmarked to the New Hampshire average, with a ranking across 62 New Hampshire SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.
vs Massachusetts avg
-1%
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 38m per day |
Capacity and availability
This home usually has limited availability
Occupancy between 85% and 95% suggests balanced demand.
Occupancy rate
93.5%
Rank #7 / 62Occupancy rate — state benchmarkedThis home is ranked 7th out of 62 homes in New Hampshire.Shows this facility's occupancy rate versus the New Hampshire average, with its statewide rank out of 62. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
88 days
Occupancy rate
93.5%
Rank #7 / 62Occupancy rate — state benchmarkedThis home is ranked 7th out of 62 homes in New Hampshire.Shows this facility's occupancy rate versus the New Hampshire average, with its statewide rank out of 62. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
88 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Breakdown by payment type
Medicare
68% of new residents, usually for short-term rehab.
Typical stay
26 days
Private pay
32% of new residents, often for short stays.
Typical stay
7 - 8 months
Finances and operations
Privately-owned community
Home revenue
$32.2M
Profit
$3.0M
Privately-owned community
Home revenue
$32.2M Rank #4 / 60Revenue — state benchmarkedThis home is ranked 4th out of 60 homes in New Hampshire.Shows this facility's annual revenue compared to the New Hampshire SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.
Profit
$3.0M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #8 / 60Payroll — state benchmarkedThis home is ranked 8th out of 60 homes in New Hampshire.Shows total annual staff payroll benchmarked to the New Hampshire average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
$9.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #8 / 60Payroll — state benchmarkedThis home is ranked 8th out of 60 homes in New Hampshire.Shows total annual staff payroll benchmarked to the New Hampshire average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$19.7M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$29.2M
Walk Score: 43 / 100 Rank #10 / 29Walk Score — state benchmarkedThis home is ranked 10th out of 29 homes in New Hampshire.Shows how walkable this facility's neighborhood is compared to the average Walk Score across New Hampshire SNFs. Higher scores benefit residents, families, and staff.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Types of Care at The Residence at Freeman Lake
Assisted Living
Memory Care
Health Inspection History
Inspections
Total health citations
15
Rank #32 / 63Health citations — state benchmarkedThis home is ranked 32nd out of 63 homes in New Hampshire.Shows this facility's total health deficiency citations benchmarked to the New Hampshire state average, with a ranking across all 63 NH SNFs. Lower citation counts earn a better rank.
State average 32.7
Citations per inspection
3.75
Rank #30 / 63Citations per inspection — state benchmarkedThis home is ranked 30th out of 63 homes in New Hampshire.Shows average deficiency citations per CMS inspection for this facility versus the New Hampshire mean across 63 SNFs with citation data. Lower is better.
State average 7.24
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
10 of 15 citations resulted from standard inspections; 2 of 15 resulted from complaint investigations; and 3 of 15 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
100% better than State averageState average: 0.3
Serious Health citations
0
0
100% better than State averageState average: 1.5
0 critical citations
0 serious citations
12 moderate citations
3 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Nov 15, 2024
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Nov 15, 2024
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Dec 21, 2023
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Dec 21, 2023
Corrected
Pharmacy minor citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Dec 21, 2023
Issues related to medication management, including how drugs are stored, administered, and monitored.
Dec 21, 2023
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Dec 21, 2023
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Dec 21, 2023
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Living Spaces & Floor Plans
The Residence At Freeman Lake 1Br
The Residence At Freeman Lake 1Studio
Financial Assistance for
Assisted Living in Massachusetts
The Residence at Freeman Lake is located in North Chelmsford, Massachusetts.
Here are the financial assistance programs available to residents in Massachusetts.
Places of interest near The Residence at Freeman Lake
1.4 miles from city center
Estimated distance in miles from North Chelmsford's city center to The Residence at Freeman Lake's address, calculated via Google Maps.
— 10.09 miles to nearest hospital (St. Joseph Hospital)
Calculate Travel Distance to The Residence at Freeman Lake
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
195
Employees
100
Contractors
95
Staff to resident ratio
2.10:1
23% better than Massachusetts averageMassachusetts average ratio: 1.70:1
Avg staff/day
58
Average shift
8.3 hours
5% better than Massachusetts averageMassachusetts average: 7.9 hours
Total staff hours (quarter)
43,645
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
24
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
31
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
103
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
18%
7,859 contractor hours this quarter
Certified Nursing Assistant: 55
Licensed Practical Nurse: 12
Registered Nurse: 12
Physical Therapy Assistant: 7
Respiratory Therapy Technician: 3
Qualified Social Worker: 2
Speech Language Pathologist: 2
Physical Therapy Aide: 2
Staff by category
| Certified Nursing Assistant | 48 | 55 | 103 | 18,708 | 91 | 100% | 8.5 |
| Licensed Practical Nurse | 19 | 12 | 31 | 8,123 | 91 | 100% | 9.1 |
| Registered Nurse | 12 | 12 | 24 | 4,137 | 91 | 100% | 9.3 |
| Other Dietary Services Staff | 10 | 0 | 10 | 3,533 | 91 | 100% | 6.8 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 1,470 | 66 | 73% | 7.5 |
| Physical Therapy Assistant | 0 | 7 | 7 | 1,080 | 76 | 84% | 7.1 |
| Medication Aide/Technician | 2 | 0 | 2 | 996 | 81 | 89% | 9.6 |
| Speech Language Pathologist | 0 | 2 | 2 | 867 | 67 | 74% | 7.4 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 791 | 75 | 82% | 6.9 |
| Qualified Social Worker | 0 | 2 | 2 | 626 | 77 | 85% | 5.2 |
| Physical Therapy Aide | 0 | 2 | 2 | 517 | 61 | 67% | 7.9 |
| Nurse Practitioner | 1 | 0 | 1 | 495 | 66 | 73% | 7.5 |
| Administrator | 1 | 0 | 1 | 488 | 65 | 71% | 7.5 |
| RN Director of Nursing | 1 | 0 | 1 | 488 | 65 | 71% | 7.5 |
| Mental Health Service Worker | 1 | 0 | 1 | 488 | 65 | 71% | 7.5 |
| Dental Services Staff | 1 | 0 | 1 | 423 | 64 | 70% | 6.6 |
| Occupational Therapy Aide | 1 | 0 | 1 | 418 | 53 | 58% | 7.9 |
103 Certified Nursing Assistant
% of Days
100%
31 Licensed Practical Nurse
% of Days
100%
24 Registered Nurse
% of Days
100%
10 Other Dietary Services Staff
% of Days
100%
3 Clinical Nurse Specialist
% of Days
73%
7 Physical Therapy Assistant
% of Days
84%
2 Medication Aide/Technician
% of Days
89%
2 Speech Language Pathologist
% of Days
74%
3 Respiratory Therapy Technician
% of Days
82%
2 Qualified Social Worker
% of Days
85%
2 Physical Therapy Aide
% of Days
67%
1 Nurse Practitioner
% of Days
73%
1 Administrator
% of Days
71%
1 RN Director of Nursing
% of Days
71%
1 Mental Health Service Worker
% of Days
71%
1 Dental Services Staff
% of Days
70%
1 Occupational Therapy Aide
% of Days
58%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
93
Medicare
17
18.3% of residents
Medicaid
53
57% of residents
Private pay or other
23
24.7% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
14.6
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
14.6
29% worse than Massachusetts averageMassachusetts average: 11.4
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
29.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
29.6
28% worse than Massachusetts averageMassachusetts average: 23.2
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
29.0%
Percent of long-stay residents whose need for help with daily activities has increased
29.0%
32% worse than Massachusetts averageMassachusetts average: 21.9%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
30.3%
Percent of long-stay residents whose ability to move independently worsened
30.3%
49% worse than Massachusetts averageMassachusetts average: 20.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
29.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
29.4%
9% worse than Massachusetts averageMassachusetts average: 27.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.0%
Percent of long-stay residents experiencing one or more falls with major injury
4.0%
12% better than Massachusetts averageMassachusetts average: 4.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.9%
Percent of long-stay high risk residents with pressure ulcers
4.9%
9% worse than Massachusetts averageMassachusetts average: 4.5%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.7%
Percent of long-stay residents with a urinary tract infection
1.7%
30% better than Massachusetts averageMassachusetts average: 2.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.0%
Percent of long-stay residents who lose too much weight
5.0%
11% better than Massachusetts averageMassachusetts average: 5.6%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
6.8%
Percent of long-stay residents who have depressive symptoms
6.8%
18% better than Massachusetts averageMassachusetts average: 8.3%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
22.3%
Percent of long-stay residents who received an antipsychotic medication
22.3%
28% worse than Massachusetts averageMassachusetts average: 17.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
93.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
93.3%
In line with Massachusetts averageMassachusetts average: 96.0%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.8%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.8%
In line with Massachusetts averageMassachusetts average: 98.0%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.2%
12% better than Massachusetts averageMassachusetts average: 83.8%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.5%
Percent of short-stay residents who newly received an antipsychotic medication
1.5%
In line with Massachusetts averageMassachusetts average: 1.6%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
91.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
91.0%
10% better than Massachusetts averageMassachusetts average: 83.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Compare Assisted Living around Massachusetts The information below is reported by the Massachusetts Executive Office of Elder Affairs and Department of Public Health.
Filter by care type
| Brookdale Attleboro |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Attleboro (Brookdale Attleboro) | 130 | No | 21 | 18 | Traditional (109), Special Care (21) | 48 | A+ | No | No |
| The Residence at Freeman Lake |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | North Chelmsford | 101 | No | - | 43 | Studio / 1 Bed | - | - | No | - |
| Atria Woodbriar Park |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Falmouth (Teaticket) | 95 | Yes | 50 | 55 | Traditional (45), Special Care (50) | 30 | - | No | No |
| New Pond Village |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Walpole (Plimptonville) | 64 | No | 15 | 25 | Traditional (49), Special Care (15) | 28 | F | No | No |
| Benchmark Senior Living at Chelmsford Crossings |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Chelmsford (Westlands) | - | Yes | - | 50 | - | 28 | F | No | - |
Financial Trends
Historical financial and operational data for The Residence at Freeman Lake based on CMS SNF Cost Reports.
Occupancy Rate
93.5%
↓ 0.2pp vs 2022
Net Income
$3.0M
↑ ~$603.5K vs 2022
Total Payroll
$11.2M
↑ ~$1.2M vs 2022
Profit Margin
9.3%
↑ 1.5pp vs 2022
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