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Nursing Home in Carmel

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

The Restoracy of Carmel

Nursing Home in Carmel

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

The Restoracy of Carmel

616 Green House Wy, Carmel, IN 46032 View map
Overview of The Restoracy of Carmel

The Restoracy of Carmel, a distinguished skilled nursing home nestled in a quiet neighborhood, stands out among nursing homes nearby for its exceptional services. With a high caregiver-to-patient ratio, it seamlessly offers rehabilitation, long-term skilled care, and memory care within a comforting, homelike environment. The facility, designed specifically for senior comfort, boasts well-lit spaces that soothe the senses.

Comprising six homes, each with 12 private bedrooms and bathroom suites, this skilled nursing home provides both privacy and serenity. The furnishings are impeccable, and the atmosphere is cozy, complete with a welcoming fireplace, garage parking, and modern skylight windows, all within spacious 18-foot open living areas. Residents can enjoy fresh air on the covered front and back porches. In addition to its core services, it also offers specialized care for memory-related conditions. The facility also excels in clinical expertise, encompassing areas such as wound care, diabetes management, sepsis recovery, and cardiac and pulmonary rehabilitation, making it a skilled nursing home that stands apart from the rest.

(317) 575-9988

Managed by Ryan Levengood

Executive Director

Ryan Levengood serves as the Executive Director at The Restoracy of Carmel, leading the community with a focus on creating a small home environment tailored for seniors with memory loss. He is dedicated to easing transitions and restoring familiar, comforting experiences in a safe and supportive setting.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
4/5
Indiana average: 3.0/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
3/5
Indiana average: 2.7/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
4/5
Indiana average: 2.6/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
5/5
Indiana average: 4.1/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
4h 37m per day

This home provides 30% more nursing time per resident than the Indiana average.

Indiana average: 3h 32m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 72

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Indiana average
Occupancy rate 94.4%
Residents per day (avg) 69
Occupancy rate
94.4%
Residents per day (avg)
69

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

33% of new residents, usually for short-term rehab.

Typical stay 23 days

Private pay

58% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

9% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Governmental community
Operated by county authorities.
Home revenue
$10.5M
Surplus of revenue
$3.0M
Governmental community Operated by county authorities.
Home revenue
$10,456,322.00
Surplus of revenue
$3,026,767.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.0M
38% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.5M
Total costs $7.4M
Bed community size
72-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
12 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 77 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
94%
39% higher than Indiana average

Indiana average: 68%

Occupied beds
68 / 72
Average residents 70 per day

License Details

Facility TypeNursing Home (skilled Nursing Facility)
IssuanceJanuary 1, 2025
ExpirationDecember 31, 2025

Additional Licensing Details

License Number25-013753-1
CMS Certification Number155846

Ownership & Operating Entity

The Restoracy of Carmel is legally operated by Major Hospital, and administrated by Ryan Levengood.

Profit StatusOTHER

Type Of Units

SNF/NF (Combined)
72 units
Total beds
72 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Medical DirectorLeo Solito
Director of NursingCHELSEA KNOX
ContactMr. Andrew Greenwood, Co-Founder

Payment & Insurance

2 services
Accept Medicaid
Accept Medicare

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

3 services
Doctor on Staff
Skilled Nursing
24-Hour Staffing

Contact Information

Fax(317) 218-4699

Amenities & Lifestyle

10 amenities
Private Room And Bathroom Guaranteed
Kitchen In Each Home
Laundry Services
Covered Porches
Garage Parking
Cozy Fireplace Dining And Living Areas
24 Hour Nursing Care
Personalized Meal Planning
Pharmacy Services
On-Site Physician Access
Specific ProgramsRehabilitation, Memory Care, Skilled Nursing

Pricing & Financial Information

Dining & Nutrition

Food DescriptionAll food is prepared in the home and is not brought in from a central kitchen.
Meals IncludedYes

Types of Care at The Restoracy of Carmel

Memory Care Nursing Home
Contact The Restoracy of Carmel

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Medicaid Accepted

This facility is certified for eligible Medicaid services.

Medicare Accepted

This facility is certified for eligible Medicare services.

Payment & Funding Options

Medicaid Medicare

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Inspection Overview

27 total visits · Indiana avg: 19

Ranked 304th of 388 in Indiana

17 Inspections Indiana avg: 13 31% above Indiana avg
17 Complaint Visits Indiana avg: 8 113% above Indiana avg Ranked 329th of 367 6 formal complaints filed · avg: 5 Formal complaints can result in multiple visits
11 Visits with Citations Indiana avg: 7 57% above Indiana avg
66 Citations Total Indiana avg: 34 94% above Indiana avg Ranked 336th of 385
16 Visits without Citations Indiana avg: 12 33% above Indiana avg

6 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Indiana average: 5 complaints

Latest inspection

Date June 26, 2025
Complaint Investigation

66 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Indiana average: 34 citations

107 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Indiana average: 36 deficiencies

Inspection Report Summary for The Restoracy of Carmel

The most recent inspection on June 26, 2025, found no deficiencies related to the complaint investigated. Earlier inspections showed a pattern of deficiencies primarily involving emergency preparedness, life safety code compliance, and resident care practices such as medication administration and infection control. Several complaint investigations were substantiated, including issues with improper transfer techniques causing injury, incomplete documentation, and failure to ensure resident safety and supervision. Enforcement actions included termination of a CNA for misappropriation of residents’ credit cards, but fines or license suspensions were not listed in the available reports. The facility’s inspection history shows some improvement in life safety and emergency preparedness compliance in the most recent surveys following prior citations.

Health Inspection History

Inspections
Total health inspections 7

Indiana average 6


Last Health inspection on Feb 2025

Total health citations 44

Indiana average 25

Citations per inspection
6.29

Indiana average 4.12


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

38 of 44 citations resulted from standard inspections; 5 of 44 resulted from complaint investigations; and 1 of 44 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 2
900% worse than Indiana average

Indiana average: 0.2


Serious Health citations More info 0
100% better than Indiana average

Indiana average: 0.6

2 critical citations More info Indiana average: 0.2

0 serious citations More info Indiana average: 0.6

41 moderate citations More info Indiana average: 23.8

1 minor citation More info Indiana average: 0.4
Citations history (last 3 years)
Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Feb 26, 2025
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Feb 26, 2025
Corrected

Resident Rights moderate citation Info Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care. Feb 26, 2025
Corrected

Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Aug 07, 2024
Corrected

Compare Nursing Homes around Carmel The information below is reported by the Indiana Department of Health, Division of Long Term Care.

4 facilities compared · CMS & IN Dept. of Health data · Updated Apr 2026

Filter by care type
The Barrington of Carmel
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Carmel
271
69.5%
0%
9.22
-35%
+168%
0
5
2.5
0
6
A+
39
Bhi Retirement Communities Inc
$17.1M
$5.9M
34.6%
155817
Studio / 1 Bed / 2 Bed
The Restoracy of Carmel
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Carmel (Carmel Arts & Design District)
72
86.1%
+24%
4.61
-44%
+34%
3
44
6.3
2
69
A+
77
Euson Lindsay Legacy, Llc
$10.3M
$4.0M
38.4%
155846
Studio / 1 Bed
Wellbrooke of Avon
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

CARMEL
129
72.6%
+5%
3.11
-32%
-9%
1
32
6.4
0
47
-
-
Putnam County Hospital
$12.2M
$4.5M
37.3%
155808
-
Carmel Health & Living Community
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Carmel
188
70.2%
+1%
3.73
+65%
+8%
0
33
4.1
1
131
A+
78
Cardon Management Company Llc
$24.8M
$6.7M
27.2%
155181
Studio / 1 Bed

Places of interest near The Restoracy of Carmel

Address 0.8 miles from city center — 5.93 miles to nearest hospital (Ascension St. Vincent Hospital - Indianapolis)

Address 616 Green House Wy, Carmel, IN 46032

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 188
Employees 111
Contractors 77
Staff to resident ratio 2.69:1
2685614% better than Indiana average

Indiana average ratio: 0.00:1

Avg staff/day 48
Average shift 8.7 hours
13% better than Indiana average

Indiana average: 7.7 hours

Total staff hours (quarter) 38,102
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 10
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.9 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 22
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 10.3 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 123
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.9 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

11.3%

4,302 contractor hours this quarter

Certified Nursing Assistant: 47 Licensed Practical Nurse: 9 Physical Therapy Assistant: 5 Respiratory Therapy Technician: 5 Qualified Social Worker: 4 Medication Aide/Technician: 3 Registered Nurse: 2 Medical Director: 1 Occupational Therapy Assistant: 1
Staff by category
Certified Nursing Assistant764712322,50391100%8.9
Licensed Practical Nurse139224,77691100%10.3
Registered Nurse82103,07891100%9.9
Medication Aide/Technician93122,31391100%9.2
Physical Therapy Assistant0551,3976571%6.5
RN Director of Nursing2021,0297178%8
Respiratory Therapy Technician0559747684%6
Administrator1015206571%8
Nurse Practitioner1015206673%7.9
Mental Health Service Worker1015206571%8
Qualified Social Worker0444106976%5
Medical Director0113967%6.4
Occupational Therapy Assistant0112478%3.5
123 Certified Nursing Assistant
% of Days 100%
22 Licensed Practical Nurse
% of Days 100%
10 Registered Nurse
% of Days 100%
12 Medication Aide/Technician
% of Days 100%
5 Physical Therapy Assistant
% of Days 71%
2 RN Director of Nursing
% of Days 78%
5 Respiratory Therapy Technician
% of Days 84%
1 Administrator
% of Days 71%
1 Nurse Practitioner
% of Days 73%
1 Mental Health Service Worker
% of Days 71%
4 Qualified Social Worker
% of Days 76%
1 Medical Director
% of Days 7%
1 Occupational Therapy Assistant
% of Days 8%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
70 residents
Residents by payment source
Medicare
5 residents (7.1%)
Medicaid
37 residents (52.9%)
Private pay or other
28 residents (40%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Clinical Research

Conducts clinical research trials to develop and test new treatments

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 4.7
41% better than Indiana average

Indiana average: 8.0

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 12.8
25% better than Indiana average

Indiana average: 17.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 4.4%
63% better than Indiana average

Indiana average: 12.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 5.5%
62% better than Indiana average

Indiana average: 14.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 28.6%
16% worse than Indiana average

Indiana average: 24.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.9%
26% better than Indiana average

Indiana average: 3.9%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.1%
18% worse than Indiana average

Indiana average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.9%
30% better than Indiana average

Indiana average: 1.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 5.5%
In line with Indiana average

Indiana average: 5.7%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 59.0%
144% worse than Indiana average

Indiana average: 24.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 10.6%
15% better than Indiana average

Indiana average: 12.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
7% better than Indiana average

Indiana average: 93.7%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than Indiana average

Indiana average: 95.4%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.6%
22% better than Indiana average

Indiana average: 81.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Indiana average

Indiana average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 98.3%
24% better than Indiana average

Indiana average: 79.0%

Guides for Better Senior Living

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Financial Aid for Indiana Seniors

Get financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled, Indiana resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Requires level-of-care determination.

CHOICE Program

Indiana CHOICE

Age 60+, Indiana resident, at risk of nursing home.

~$2,000/month (varies).

$10,000 (individual).

Limited funding; regional variation.

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+, or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.

~$1,004/month (including SSI).

$2,000 (individual), $3,000 (couple).

~50 facilities statewide; per diem rate set by FSSA.

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled, Indiana resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist.

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

16 AAAs; prioritizes low-income, rural caregivers.

Senior Community Service Employment Program (SCSEP)

Indiana SCSEP

Age 55+, unemployed, low-income, Indiana resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents.

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Indiana resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand statewide.

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