Total health inspections
4
Indiana average 6
Last Health inspection on Jun 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
The Stratford
Nursing Home, Independent Living, Assisted Living & Memory Care · Carmel, IN
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Stratford
Nursing Home, Independent Living, Assisted Living & Memory Care · Carmel, IN
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Stratford accepts Medicare and private pay.
Overview of The Stratford
Live life on your terms at The Stratford, an independent living community designed for active seniors in Carmel. Residents have the freedom to choose from a variety of apartment styles, each offering a comfortable and secure environment. The Stratford provides an array of amenities to enhance residents’ lives, including a fitness center for maintaining physical well-being, a beautifully appointed library for quiet enjoyment, and landscaped courtyards for socializing outdoors.
This center for independent living prioritizes resident engagement. A dedicated activities director plans a vibrant calendar of events and outings, catering to a wide range of interests. Whether you prefer educational lectures, social gatherings, or cultural excursions, The Stratford offers something for everyone. Additionally, on-site restaurants serve delicious meals, ensuring residents can enjoy a carefree and fulfilling lifestyle.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 3rd out of 287 homes in Indiana. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 3rd out of 287 homes in Indiana. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
7h 5m per day
Rank #3 / 287Nurse hours — State benchmarkedThis home is ranked 3rd out of 287 homes in Indiana. Shows adjusted nurse hours per resident per day benchmarked to the Indiana average, with a ranking across 287 Indiana SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Indiana avg
+100%
Standout metric
Weekend Total Nursing is +74% above state avg
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 5h 40m per day | ▲ 74% State avg: 3h 15m per day · National avg: 3h 25m per day |
Types of Care at The Stratford
Independent Living
Assisted Living
Memory Care
Nursing Home
Capacity and availability
This home usually has availability
Occupancy rate
65.6%
Rank #228 / 433Occupancy rate — State benchmarkedThis home is ranked 228th out of 433 homes in Indiana. Shows this facility's occupancy rate versus the Indiana average, with its Statewide rank out of 433. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
63 days
Walk Score: 54 / 100 Rank #188 / 587Walk Score — State benchmarkedThis home is ranked 188th out of 587 homes in Indiana. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Indiana SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
Staffing
Key information about the people who lead and staff this community.
ContactDonald Thompson, CEO
Health Inspection History
Inspections
Total health citations
16
Rank #93 / 288Health citations — State benchmarkedThis home is ranked 93rd out of 288 homes in Indiana. Shows this facility's total health deficiency citations benchmarked to the Indiana State average, with a ranking across all 288 IN SNFs. Lower citation counts earn a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Indiana average 25
Citations per inspection
4
Rank #153 / 288Citations per inspection — State benchmarkedThis home is ranked 153rd out of 288 homes in Indiana. Shows average deficiency citations per CMS inspection for this facility versus the Indiana mean across 288 SNFs with citation data. Lower is better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Indiana average 4.12
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
12 of 16 citations resulted from standard inspections; 2 of 16 resulted from complaint investigations; and 2 of 16 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical health citations
0
100% better than Indiana averageIndiana average: 0.2
Serious health citations
0
100% better than Indiana averageIndiana average: 0.6
Citations history (last 3 years)
Abuse/Neglect moderate citation
Jun 02, 2025
Corrected
Resident Rights moderate citation
Jun 02, 2025
Corrected
Nutrition moderate citation
Mar 07, 2025
Corrected
Pharmacy moderate citation
Mar 07, 2025
Corrected
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Total staff
104
Employees
52
Contractors
52
Staff to resident ratio
8.00:1
7999900% better than Indiana average
Avg staff/day
18
Average shift
6 hours
22% worse than Indiana average
Total staff hours (quarter)
10,004
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
12
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
LPN Staff
17
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.8 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
48
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7 hoursThis role is partially covered by contractors.
Contractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
32.5%
3,254 contractor hours this quarter
Licensed Practical Nurse: 13
Certified Nursing Assistant: 11
Registered Nurse: 7
Respiratory Therapy Technician: 4
Speech Language Pathologist: 4
Physical Therapy Assistant: 3
Physical Therapy Aide: 3
Qualified Social Worker: 3
Occupational Therapy Assistant: 1
Nurse Practitioner: 1
Medical Director: 1
Feeding Assistant: 1
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 37 | 11 | 48 | 3,701 | 92 | 100% | 7 |
| Registered Nurse | 5 | 7 | 12 | 1,255 | 86 | 93% | 9.2 |
| Licensed Practical Nurse | 4 | 13 | 17 | 1,145 | 91 | 99% | 6.8 |
| Other Dietary Services Staff | 2 | 0 | 2 | 1,015 | 84 | 91% | 7.6 |
| Nurse Practitioner | 1 | 1 | 2 | 656 | 62 | 67% | 8 |
| Administrator | 1 | 0 | 1 | 474 | 61 | 66% | 7.8 |
| Dental Services Staff | 2 | 0 | 2 | 334 | 45 | 49% | 7.4 |
| Physical Therapy Assistant | 0 | 3 | 3 | 331 | 65 | 71% | 5.1 |
| Physical Therapy Aide | 0 | 3 | 3 | 269 | 59 | 64% | 4.2 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 243 | 69 | 75% | 2.5 |
| Speech Language Pathologist | 0 | 4 | 4 | 237 | 74 | 80% | 1.7 |
| Qualified Social Worker | 0 | 3 | 3 | 178 | 61 | 66% | 2.9 |
| Feeding Assistant | 0 | 1 | 1 | 104 | 26 | 28% | 4 |
| Medical Director | 0 | 1 | 1 | 52 | 13 | 14% | 4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 11 | 3 | 3% | 3.7 |
48 Certified Nursing Assistant
% of Days
100%
12 Registered Nurse
% of Days
93%
17 Licensed Practical Nurse
% of Days
99%
2 Other Dietary Services Staff
% of Days
91%
2 Nurse Practitioner
% of Days
67%
1 Administrator
% of Days
66%
2 Dental Services Staff
% of Days
49%
3 Physical Therapy Assistant
% of Days
71%
3 Physical Therapy Aide
% of Days
64%
4 Respiratory Therapy Technician
% of Days
75%
4 Speech Language Pathologist
% of Days
80%
3 Qualified Social Worker
% of Days
66%
1 Feeding Assistant
% of Days
28%
1 Medical Director
% of Days
14%
1 Occupational Therapy Assistant
% of Days
3%
Penalties and fines
Includes penalties issued in 2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$0 Rank #1 / 289Federal fines — State benchmarkedThis home is ranked 1st out of 289 homes in Indiana. Shows this facility's cumulative CMS federal fine dollars versus the Indiana average among facilities with fines, and where it ranks among 289 skilled nursing facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
100% lower than Indiana averageIndiana average: $27K
Number of fines
0
100% fewer fines than Indiana averageIndiana average: 1.4
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
152% more payment denials than Indiana averageIndiana average: 0.4
Fines amount comparison
Fines amount comparison
This facility
$0
Indiana average
$27K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Mar 27, 2025 · 6 days
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Mar 27, 2025
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Mar 27, 2025
6 days
Last updated: Jan 2026
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.1
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.1
36% better than Indiana averageIndiana average: 8.0
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.7
33% worse than Indiana averageIndiana average: 17.1
Long-stay resident measures
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.7%
8% better than Indiana averageIndiana average: 24.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.2%
Percent of long-stay residents experiencing one or more falls with major injury
4.2%
8% worse than Indiana averageIndiana average: 3.9%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
6.1%
Percent of long-stay high risk residents with pressure ulcers
6.1%
39% worse than Indiana averageIndiana average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Indiana averageIndiana average: 1.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Indiana averageIndiana average: 24.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
4.2%
Percent of long-stay residents who received an antipsychotic medication
4.2%
66% better than Indiana averageIndiana average: 12.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
66.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
66.7%
29% worse than Indiana averageIndiana average: 93.7%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
51.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
51.8%
37% worse than Indiana averageIndiana average: 81.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.0%
Percent of short-stay residents who newly received an antipsychotic medication
2.0%
42% worse than Indiana averageIndiana average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
82.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
82.4%
In line with Indiana averageIndiana average: 79.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
71% of new residents, usually for short-term rehab.
Typical stay
29 days
Private pay
29% of new residents, often for short stays.
Typical stay
5 - 6 months
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
13
Medicare
8
61.5% of residents
Private pay or other
5
38.5% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for The Stratford based on CMS SNF Cost Reports.
Occupancy Rate
65.6%
↓ 1.9pp vs 2022
Net Income
$486.5K
↑ ~$1.3M vs 2022
Total Payroll
$5.5M
↑ ~$751.1K vs 2022
Profit Margin
11.4%
↑ 36.2pp vs 2022
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$19.3M
Profit
$486.5K
Privately-owned community
Operated by a business corporation.
Home revenue
$19.3M Rank #32 / 290Revenue — State benchmarkedThis home is ranked 32nd out of 290 homes in Indiana. Shows this facility's annual revenue compared to the Indiana SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Profit
$486.5K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #136 / 290Payroll — State benchmarkedThis home is ranked 136th out of 290 homes in Indiana. Shows total annual staff payroll benchmarked to the Indiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$5.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #136 / 290Payroll — State benchmarkedThis home is ranked 136th out of 290 homes in Indiana. Shows total annual staff payroll benchmarked to the Indiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$13.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$18.8M
What does this home offer?
Pets Allowed
Room Sizes: 488 / 654 / 737 / 752 - 2,346 sq. ft
Housing Options: Suite / 1 Bed / 2 Bed
Building Type: Mid-rise
Transportation Services
Fitness and Recreation
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Living Spaces & Floor Plans for The Stratford
The Stratford Plan 3
The Stratford Plan 2
The Stratford Plan 1
The Stratford Plan 5
The Stratford Plan 4
Places of interest near The Stratford
5.0 miles from city center
Estimated distance in miles from Carmel's city center to The Stratford's address, calculated via Google Maps.
— 4.48 miles to nearest hospital (Ascension St. Vincent Hospital - Indianapolis)
Calculate Travel Distance to The Stratford
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Financial Assistance for
Nursing Home in Indiana
The Stratford is located in Carmel, Indiana.
Here are the financial assistance programs available to residents in Indiana.
Frequently Asked Questions about The Stratford
What neighborhood is The Stratford in?
The Stratford is in the The Village of West Clay neighborhood of Carmel.
Is The Stratford in a walkable area?
The Stratford has a walk score of 54. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the phone number of The Stratford?
(317) 854-0219 will put you in contact with the team at The Stratford.
Is The Stratford Medicare or Medicaid certified?
Yes — The Stratford is a CMS-certified provider of Medicare and Medicaid.
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
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