The Ridge at New Bern

Q: Is The Ridge at New Bern in a walkable area?

The Ridge at New Bern has a walk score of 2. Car-dependent. Most errands require a car, with limited nearby walkable options.

Q: What is the license number of The Ridge at New Bern?

According to state health department records, The Ridge at New Bern's license number is HAL-025-046.

Q: What is the occupancy rate at The Ridge at New Bern?

The Ridge at New Bern's occupancy is 58%.

Q: Are pets allowed at The Ridge at New Bern?

No, The Ridge at New Bern has a no-pet policy.

Q: How many beds does The Ridge at New Bern have?

The Ridge at New Bern has 72 beds.

Q: What is the address of The Ridge at New Bern?

The Ridge at New Bern is located at 4522 Old Cherry Point Rd, New Bern, NC 28560.

Q: What is the phone number of The Ridge at New Bern?

(252) 633-8777 will put you in contact with the team at The Ridge at New Bern.

Overview of The Ridge at New Bern

The Ridge at New Bern operates a 72-bed assisted living and memory care facility in Craven County, located roughly 6.7 miles from the center of New Bern, North Carolina. Managed under facility president Justin Wray, the single-story community reports an occupancy rate of 58 percent. The single-level floor plan eliminates stairways, providing a flat layout designed to assist residents with mobility limitations.

The immediate area surrounding the building is car-dependent, holding a walk score of 2 out of 100. This layout requires staff and family visitors to use a vehicle for any errands or transit to the property. On-site services include scheduled meals, wellness programs, and coordinated local transportation.

Routine regulatory evaluations conducted by the North Carolina Department of Health and Human Services have identified historical compliance deficiencies, resulting in past enforcement actions.

Prospective residents can call the administrative office to verify current apartment availability and baseline fees.

Facility Direct Line (252) 633-8777

72-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

Walk Score: 2 / 100

Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate

58%

Lower than the North Carolina average: 76.4%

Occupied beds

42 / 72

Average occupied beds in North Carolina homes 85 beds

StatusActive

CountyCraven

License NumberHAL-025-046

Staffing

Key information about the people who lead and staff this community.

ContactJustin Wray, President (per state records, record updated Jun 2026)

Since 2016 · 10 years of data 90 deficiencies 38 inspections 8 penalties $170K fined 34 inspections with deficiencies

Penalties Civil monetary penalties issued by North Carolina regulators against this facility, including fines and total monetary penalties.

This Facility NC Average vs. NC Avg

Penalties Civil monetary penalties on record.
8
—
—
Total amount fined Total dollar amount of penalties issued.
$169.9k
—
—

Data reflects the most recent 10 years (since 2016).

2023-02-24 $12,000 Settlement Agreement
2023-02-24 $4,000 Settlement Agreement
2023-02-24 $4,000 Settlement Agreement

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2016 vs. North Carolina state average

Overall vs. NC average

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	NC Average	vs. NC Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	90	46	This facility has 96% more total deficiencies than a typical North Carolina assisted living residence (90 vs. NC avg 46).↑ 96% worse
Deficiencies per inspection Average deficiencies per inspection.	2.4	2.2	This facility has 9% more deficiencies per inspection than a typical North Carolina assisted living residence (2.4 vs. NC avg 2.2).↑ 9% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	NC Average	vs. NC Avg
Total inspections Combined count of all inspections conducted at this facility.	38	21	This facility has had 81% more total inspections than the North Carolina average (38 vs. NC avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↑ 81% more
Inspections with deficiencies Inspections that resulted in at least one regulatory deficiency.	34	19	This facility has 79% more inspections with deficiencies than a typical North Carolina assisted living residence (34 vs. NC avg 19).↑ 79% worse
Inspection deficiency rate Percentage of inspections that resulted in at least one deficiency.	89%	90%	This facility has 1 percentage point lower inspection deficiency rate than a typical North Carolina assisted living residence (89% vs. NC avg 90%).↓ 1% better

Show Inspection Reports

Ratings

Division Of Health Service Rating

1/4

Scores

DHSR Score

79.50 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

What does this home offer?

Building Type: Single-story

Transportation Services

Fitness and Recreation

6.7 miles from city center Estimated distance in miles from New Bern's city center to The Ridge at New Bern's address, calculated via Google Maps.

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The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.


The Ridge at New Bern	AL MC	New Bern	72 Facility 72 NC AVG 72 Rank #177 / 388	No	2 Facility 2 NC AVG 33 Rank #527 / 573	58.3%	-	79.50/200 Facility 79.50/200 NC AVG 92.2 Rank #294 / 321	38	89.5% Facility 89.5% NC AVG 76.2% Rank #295 / 333	-
Home Place of New Bern	AL MC	New Bern (Quail Ridge)	60 Facility 60 NC AVG 72 Rank #231 / 388	Yes	57 Facility 57 NC AVG 33 Rank #101 / 573	100.0%	-	100.00/200 Facility 100.00/200 NC AVG 92.2 Rank #136 / 321	16	62.5% Facility 62.5% NC AVG 76.2% Rank #53 / 333	Suite / 2 Bed
Navion of New Bern	AL MC	New Bern	60 Facility 60 NC AVG 72 Rank #231 / 388	Yes	51 Facility 51 NC AVG 33 Rank #138 / 573	-	-	99.25/200 Facility 99.25/200 NC AVG 92.2 Rank #160 / 321	28	82.1% Facility 82.1% NC AVG 76.2% Rank #203 / 333	Suite
Truewood by Merrill, New Bern	AL IL MC	New Bern	55 Facility 55 NC AVG 72 Rank #284 / 388	Yes	31 Facility 31 NC AVG 33 Rank #295 / 573	100.0%	A+	99.50/200 Facility 99.50/200 NC AVG 92.2 Rank #145 / 321	20	85% Facility 85% NC AVG 76.2% Rank #249 / 333	Studio / 1 Bed / 2 Bed

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Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled

General North Carolina resident, Medicaid- eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

High demand; waitlists common in urban areas.

Benefits

Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)

General North Carolina resident.

Income Limits No strict limit; prioritizes low-income.

Asset Limits Not applicable.

Limited slots; rural/urban balance.

Benefits

In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+

General NC resident (specific counties), NFLOC, safe with PACE support.

Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.

Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits

Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+

General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.

Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year

Asset Limits Not assessed; need-based.

Family can be aides; varies by county funding.

Benefits

Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled

General NC resident, Medicare Part A/B.

Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

Asset Limits $9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits

Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse

General NC resident, wartime service, need for ADL help (A&A) or homebound.

Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

Asset Limits ~$155,356 net worth limit

High veteran demand in rural/urban areas.

Benefits

Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized

General NC resident, homeowner, low-income.

Income Limits (2025) ~$30,258/year 50% AMI, varies by county

Asset Limits Not strictly assessed; home value considered.

Forgivable at $2,000/year; statewide via local partners.

Benefits

Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)

General NC resident, in licensed adult care home, low-income.

Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.

Asset Limits $2,000 individual

Covers assisted living; counties supplement state funds.

Benefits

Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

Is The Ridge at New Bern in a walkable area?

The Ridge at New Bern has a walk score of 2. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of The Ridge at New Bern?

According to state health department records, The Ridge at New Bern's license number is HAL-025-046.

What is the occupancy rate at The Ridge at New Bern?

The Ridge at New Bern's occupancy is 58%.

Are pets allowed at The Ridge at New Bern?

No, The Ridge at New Bern has a no-pet policy.

How many beds does The Ridge at New Bern have?

The Ridge at New Bern has 72 beds.

What is the address of The Ridge at New Bern?

The Ridge at New Bern is located at 4522 Old Cherry Point Rd, New Bern, NC 28560.

What is the phone number of The Ridge at New Bern?

(252) 633-8777 will put you in contact with the team at The Ridge at New Bern.

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