The Springs at Greer Gardens
Assisted Living, Independent Living & Memory Care · Eugene, OR

The Springs at Greer Gardens

Assisted Living, Independent Living & Memory Care · Eugene, OR

Overview of The Springs at Greer Gardens

Under Frances Whittle’s administration, The Springs at Greer Gardens is a 100-bed assisted living community operated by Hsre – Springs Iv Trs, LLC, on Goodpasture Island Road in Eugene, Oregon. Serving the area for nine years, it supplies studio, one-bedroom, and two-bedroom housing options to handle varying needs and preferences.

The community’s car-dependent area has a Walk Score of 20, so most daily errands and activities require driving. The location is accessible to the broader Eugene area and nearby services, though occupants and visitors must plan on using personal transportation for most outings.

The Oregon Department of Human Services’ inspections focus on food safety, staffing training, and emergency preparedness protocols. The home has addressed findings, with some improvements made in prior years, though concern areas have been identified across multiple review cycles.

Families touring The Springs at Greer Gardens can ask how it upholds food safety standards and handles emergency training and response procedures.

Bed community size
100-bed community Rank #49 / 351Bed count — State benchmarkedThis home is ranked 49th out of 351 homes in Oregon for bed count. Shows this facility's certified or reported bed count compared to other Oregon facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Oregon that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
9 years in operation Rank #289 / 375Years in operation — State benchmarkedThis home is ranked 289th out of 375 homes in Oregon for years in operation. Shows how long this facility has been in operation compared to other Oregon facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Oregon that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 20 / 100 Rank #418 / 475Walk Score — State benchmarkedThis home is ranked 418th out of 475 homes in Oregon for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Oregon facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Oregon that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

License Details

Facility TypeAssisted Living Facility
StatusActive
IssuanceJuly 7, 2017
CountyLane

Ownership & Operating Entity

The Springs at Greer Gardens is legally operated by Hsre - Springs Iv Trs, LLC, and administered by Frances Whittle.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactCustomer Service Manager (per BBB, record updated Jul 2026)

Memory & Specialized Care

1 service
No Alzheimer's certification

Contact Information

Additional Policies & Features

Smoking not allowed

Contact The Springs at Greer Gardens

Inspection History

In Oregon, the Department of Human Services, Aging and People with Disabilities performs unannounced surveys and regular inspections to ensure resident safety in all care settings.

Since 2021 · 5 years of data 21 deficiencies 9 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Oregon state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Oregon state average
Overall vs. OR average 0 Worse No metrics in this bucket. 3 Better Metrics better than Oregon average:
• Total deficiencies (32% below)
• Deficiencies per inspection (48% below)
• Licensing violations (17% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityOR Averagevs. OR Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 2131 This facility has 32% fewer total deficiencies than a typical Oregon assisted living residence (21 vs. OR avg 31).↓ 32% better
Deficiencies per inspection Info Average deficiencies per inspection. 2.34.4 This facility has 48% fewer deficiencies per inspection than a typical Oregon assisted living residence (2.3 vs. OR avg 4.4).↓ 48% better
Licensing violations Info Violations of state licensing requirements identified during facility inspections. 1012 This facility has 17% fewer licensing violations than a typical Oregon assisted living residence (10 vs. OR avg 12).↓ 17% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityOR Averagevs. OR Avg
Total inspections Info Combined count of all inspections conducted at this facility. 97 This facility has had 29% more total inspections than the Oregon average (9 vs. OR avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↑ 29% more

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • October 21, 2025 inspection found a food sanitation deficiency with multiple kitchen contamination risks and needed repairs not corrected from prior visits.
  • Repeated failures to implement Acuity Based Staffing Tool and emergency preparedness, including fire safety training and abuse reporting, persisted across multiple inspections in 2024 and 2025.
  • Some staffing and training deficiencies were corrected after the September 13, 2021 re-licensure survey, but many issues remained uncorrected through 2025 inspections.

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 265 - 755 / 780 / 956 / 1,208 - 1,494 sq. ft

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Living Spaces & Floor Plans for The Springs at Greer Gardens

2 bedroom
2 bedroom
1 Bedroom
Studio
1 Bedroom

Places of interest near The Springs at Greer Gardens

Address 2.2 miles from city center Info Estimated distance in miles from Eugene's city center to The Springs at Greer Gardens's address, calculated via Google Maps.

Calculate Travel Distance to The Springs at Greer Gardens

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Address

Compare Assisted Living around Eugene

The information below is reported by the Oregon Department of Human Services, Aging and People with Disabilities.

Merrill Gardens at Sheldon Park
AL
MC
Eugene (Willakenzie Road)
108
Facility 108
OR AVG 67
Rank #41 / 351
Yes
77
Facility 77
OR AVG 55
Rank #104 / 475
Studio / Suite / 1 Bed / 2 Bed
28
Facility 28
OR AVG 20
Rank #96 / 375
-5
6
Facility 6
OR AVG 31
Rank #19 / 291
1.2
Facility 1.2
OR AVG 4.4
Rank #12 / 291
Mg Eugene Subtenant, LLCCharisa Parsons
The Springs at Greer Gardens
AL
IL
MC
Eugene
100
Facility 100
OR AVG 67
Rank #49 / 351
Yes
20
Facility 20
OR AVG 55
Rank #418 / 475
Studio / 1 Bed / 2 Bed
9
Facility 9
OR AVG 20
Rank #289 / 375
A+9
21
Facility 21
OR AVG 31
Rank #107 / 291
2.3
Facility 2.3
OR AVG 4.4
Rank #34 / 291
Hsre - Springs IV Trs, LLCFrances Whittle
Evergreen Senior Living
AL
IL
MC
Eugene (Bethel-Danebo)
80
Facility 80
OR AVG 67
Rank #105 / 351
Yes
61
Facility 61
OR AVG 55
Rank #209 / 475
Private Rooms
27
Facility 27
OR AVG 20
Rank #106 / 375
-7
20
Facility 20
OR AVG 31
Rank #97 / 291
2.9
Facility 2.9
OR AVG 4.4
Rank #59 / 291
Evergreen Opco, LLCAlisha Rocha-Hills
Trustwell Living at River Run Place
AL
RC
Eugene
56
Facility 56
OR AVG 67
Rank #202 / 351
No
24
Facility 24
OR AVG 55
Rank #405 / 475
Studio / 1 Bed / 2 Bed
28
Facility 28
OR AVG 20
Rank #96 / 375
-1
1
Facility 1
OR AVG 31
Rank #4 / 291
1.0
Facility 1.0
OR AVG 4.4
Rank #4 / 291
Eugene Al, LLCBrodey Deborde
Emerald Valley Assisted Living
AL
RC
Eugene (Fox Hollow)
48
Facility 48
OR AVG 67
Rank #237 / 351
Yes
27
Facility 27
OR AVG 55
Rank #395 / 475
Studio / 1 Bed
35
Facility 35
OR AVG 20
Rank #32 / 375
-7
18
Facility 18
OR AVG 31
Rank #86 / 291
2.6
Facility 2.6
OR AVG 4.4
Rank #46 / 291
Cascade Living Group- Oregon, LLCAmanda Bowden

Financial Assistance for
Assisted Living in Oregon

The Springs at Greer Gardens is located in Eugene, Oregon.
Here are the financial assistance programs available to residents in Oregon.

Get Financial aid guidance

Oregon Project Independence (OPI)

OPI

Age 60+
General Oregon resident, at risk of nursing home but not Medicaid-eligible.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
OR

Cost-sharing required; rural/urban balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Adult day care (~$70/day) Transportation (~5 trips/month)

Oregon Medicaid Community-Based Care

OR Medicaid CBC

Age 65+ or disabled
General Oregon resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
OR

High demand in urban areas (e.g., Portland).

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($70/day) Home modifications ($1,500 avg.)

Program of All-Inclusive Care for the Elderly (PACE)

Oregon PACE (e.g., Providence ElderPlace)

Age 55+
General OR resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
OR

Available in 11 counties (e.g., Multnomah, Washington); Providence ElderPlace dominant provider.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Medicare Savings Program (MSP)

Oregon Medicare Savings Program

Age 65+ or disabled
General OR resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
OR

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Oregon Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; OR resident; functional needs (2+ ADLs).
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
OR

15 regions; rural priority; includes grandparent caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Oregon VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General OR resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
OR

High veteran demand; Oregon Veterans’ Homes option.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Senior Property Tax Deferral Program

Oregon Property Tax Deferral for Disabled and Senior Citizens

Age 62+
General OR resident, homeowner 5+ years, low-income.
Income Limits (2025) ~$58,000/year household, adjusted annually
Asset Limits Home value < county median; equity > 15%.
OR

Deferred taxes accrue 6% interest; repaid upon sale/death.

Benefits
Tax deferral (~$1,000-$3,000/year avg., varies by county)

Elderly Nutrition Program (ENP)

Oregon Elderly Nutrition Program

Age 60+
General OR resident (or spouse of any age); no income limit.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
OR

Includes Meals on Wheels; prioritizes homebound/low-income.

Benefits
Home-delivered or congregate meals (~$5-$7/meal value, 5 meals/week avg.)

Frequently Asked Questions about The Springs at Greer Gardens

Who is the owner of The Springs at Greer Gardens?

The Springs at Greer Gardens is legally operated by Hsre - Springs Iv Trs, LLC, and administered by Frances Whittle.

Is The Springs at Greer Gardens in a walkable area?

The Springs at Greer Gardens has a walk score of 20. Car-dependent. Most errands require a car, with limited nearby walkable options.

How long has The Springs at Greer Gardens been in business?

The Springs at Greer Gardens has been operating for approximately 9 years, based on available licensing and registration records.

Are pets allowed at The Springs at Greer Gardens?

Yes, The Springs at Greer Gardens allows residents to bring their pets.

What is the best email address for The Springs at Greer Gardens?

The team at The Springs at Greer Gardens can be reached at fwhittle@thespringsliving.com.

Who is the administrator of The Springs at Greer Gardens?

Frances Whittle is the administrator of The Springs at Greer Gardens.

How many beds does The Springs at Greer Gardens have?

The Springs at Greer Gardens has 100 beds.

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