
The Springs at Greer Gardens
Assisted Living, Independent Living & Memory Care · Eugene, OR
The Springs at Greer Gardens
Assisted Living, Independent Living & Memory Care · Eugene, OR
Under Frances Whittle’s administration, The Springs at Greer Gardens is a 100-bed assisted living community operated by Hsre – Springs Iv Trs, LLC, on Goodpasture Island Road in Eugene, Oregon. Serving the area for nine years, it supplies studio, one-bedroom, and two-bedroom housing options to handle varying needs and preferences.
The community’s car-dependent area has a Walk Score of 20, so most daily errands and activities require driving. The location is accessible to the broader Eugene area and nearby services, though occupants and visitors must plan on using personal transportation for most outings.
The Oregon Department of Human Services’ inspections focus on food safety, staffing training, and emergency preparedness protocols. The home has addressed findings, with some improvements made in prior years, though concern areas have been identified across multiple review cycles.
Families touring The Springs at Greer Gardens can ask how it upholds food safety standards and handles emergency training and response procedures.
100-bed community Rank #49 / 351Bed count — State benchmarkedThis home is ranked 49th out of 351 homes in Oregon for bed count. Shows this facility's certified or reported bed count compared to other Oregon facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Oregon that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
9 years in operation Rank #289 / 375Years in operation — State benchmarkedThis home is ranked 289th out of 375 homes in Oregon for years in operation. Shows how long this facility has been in operation compared to other Oregon facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Oregon that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score: 20 / 100 Rank #418 / 475Walk Score — State benchmarkedThis home is ranked 418th out of 475 homes in Oregon for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Oregon facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Oregon that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Facility TypeAssisted Living Facility
StatusActive
IssuanceJuly 7, 2017
CountyLane
The Springs at Greer Gardens is legally operated by Hsre - Springs Iv Trs, LLC, and administered by Frances Whittle.
Staffing
Key information about the people who lead and staff this community.
ContactCustomer Service Manager (per BBB, record updated Jul 2026)
No Alzheimer's certification
Smoking not allowed
Inspection History
In Oregon, the Department of Human Services, Aging and People with Disabilities performs unannounced surveys and regular inspections to ensure resident safety in all care settings.
Since 2021 · 5 years of data
21 deficiencies
9 inspections
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Oregon state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. Oregon state average
Overall vs. OR average
0 Worse
No metrics in this bucket.
3 Better
Metrics better than Oregon average:
• Total deficiencies (32% below)
• Deficiencies per inspection (48% below)
• Licensing violations (17% below)
• Total deficiencies (32% below)
• Deficiencies per inspection (48% below)
• Licensing violations (17% below)
Deficiencies
| This Facility | OR Average | vs. OR Avg |
|---|---|---|---|
|
Total deficiencies
| 21 | 31 | This facility has 32% fewer total deficiencies than a typical Oregon assisted living residence (21 vs. OR avg 31).↓ 32% better |
|
Deficiencies per inspection
| 2.3 | 4.4 | This facility has 48% fewer deficiencies per inspection than a typical Oregon assisted living residence (2.3 vs. OR avg 4.4).↓ 48% better |
|
Licensing violations
| 10 | 12 | This facility has 17% fewer licensing violations than a typical Oregon assisted living residence (10 vs. OR avg 12).↓ 17% better |
Inspections
| This Facility | OR Average | vs. OR Avg |
|---|---|---|---|
|
Total inspections
| 9 | 7 | This facility has had 29% more total inspections than the Oregon average (9 vs. OR avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↑ 29% more |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- October 21, 2025 inspection found a food sanitation deficiency with multiple kitchen contamination risks and needed repairs not corrected from prior visits.
- Repeated failures to implement Acuity Based Staffing Tool and emergency preparedness, including fire safety training and abuse reporting, persisted across multiple inspections in 2024 and 2025.
- Some staffing and training deficiencies were corrected after the September 13, 2021 re-licensure survey, but many issues remained uncorrected through 2025 inspections.
What does this home offer?
Pets Allowed
Room Sizes: 265 - 755 / 780 / 956 / 1,208 - 1,494 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Transportation Services
Fitness and Recreation
Places of interest near The Springs at Greer Gardens
2.2 miles from city center
Estimated distance in miles from Eugene's city center to The Springs at Greer Gardens's address, calculated via Google Maps.
Calculate Travel Distance to The Springs at Greer Gardens
Add your location
Compare Assisted Living around Eugene
The information below is reported by the Oregon Department of Human Services, Aging and People with Disabilities.
| Merrill Gardens at Sheldon Park | AL MC | Eugene (Willakenzie Road) | 108
Facility
108
OR AVG
67
Rank
#41 / 351 | Yes |
77
Facility
77
OR AVG
55
Rank
#104 / 475 | Studio / Suite / 1 Bed / 2 Bed | 28
Facility
28
OR AVG
20
Rank
#96 / 375 | - | 5 | 6
Facility
6
OR AVG
31
Rank
#19 / 291 | 1.2
Facility
1.2
OR AVG
4.4
Rank
#12 / 291 | Mg Eugene Subtenant, LLC | Charisa Parsons |
| The Springs at Greer Gardens | AL IL MC | Eugene | 100
Facility
100
OR AVG
67
Rank
#49 / 351 | Yes |
20
Facility
20
OR AVG
55
Rank
#418 / 475 | Studio / 1 Bed / 2 Bed | 9
Facility
9
OR AVG
20
Rank
#289 / 375 | A+ | 9 | 21
Facility
21
OR AVG
31
Rank
#107 / 291 | 2.3
Facility
2.3
OR AVG
4.4
Rank
#34 / 291 | Hsre - Springs IV Trs, LLC | Frances Whittle |
| Evergreen Senior Living | AL IL MC | Eugene (Bethel-Danebo) | 80
Facility
80
OR AVG
67
Rank
#105 / 351 | Yes |
61
Facility
61
OR AVG
55
Rank
#209 / 475 | Private Rooms | 27
Facility
27
OR AVG
20
Rank
#106 / 375 | - | 7 | 20
Facility
20
OR AVG
31
Rank
#97 / 291 | 2.9
Facility
2.9
OR AVG
4.4
Rank
#59 / 291 | Evergreen Opco, LLC | Alisha Rocha-Hills |
| Trustwell Living at River Run Place | AL RC | Eugene | 56
Facility
56
OR AVG
67
Rank
#202 / 351 | No |
24
Facility
24
OR AVG
55
Rank
#405 / 475 | Studio / 1 Bed / 2 Bed | 28
Facility
28
OR AVG
20
Rank
#96 / 375 | - | 1 | 1
Facility
1
OR AVG
31
Rank
#4 / 291 | 1.0
Facility
1.0
OR AVG
4.4
Rank
#4 / 291 | Eugene Al, LLC | Brodey Deborde |
| Emerald Valley Assisted Living | AL RC | Eugene (Fox Hollow) | 48
Facility
48
OR AVG
67
Rank
#237 / 351 | Yes |
27
Facility
27
OR AVG
55
Rank
#395 / 475 | Studio / 1 Bed | 35
Facility
35
OR AVG
20
Rank
#32 / 375 | - | 7 | 18
Facility
18
OR AVG
31
Rank
#86 / 291 | 2.6
Facility
2.6
OR AVG
4.4
Rank
#46 / 291 | Cascade Living Group- Oregon, LLC | Amanda Bowden |
Financial Assistance for
Assisted Living in Oregon
The Springs at Greer Gardens is located in Eugene, Oregon.
Here are the financial assistance programs available to residents in Oregon.
Frequently Asked Questions about The Springs at Greer Gardens
Who is the owner of The Springs at Greer Gardens?
The Springs at Greer Gardens is legally operated by Hsre - Springs Iv Trs, LLC, and administered by Frances Whittle.
Is The Springs at Greer Gardens in a walkable area?
The Springs at Greer Gardens has a walk score of 20. Car-dependent. Most errands require a car, with limited nearby walkable options.
How long has The Springs at Greer Gardens been in business?
The Springs at Greer Gardens has been operating for approximately 9 years, based on available licensing and registration records.
Are pets allowed at The Springs at Greer Gardens?
Yes, The Springs at Greer Gardens allows residents to bring their pets.
What is the best email address for The Springs at Greer Gardens?
The team at The Springs at Greer Gardens can be reached at fwhittle@thespringsliving.com.
Who is the administrator of The Springs at Greer Gardens?
Frances Whittle is the administrator of The Springs at Greer Gardens.
How many beds does The Springs at Greer Gardens have?
The Springs at Greer Gardens has 100 beds.
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Assisted Living Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance




