Inspection Reports for
The Springs of Mount Vista

AR, 72601

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Deficiencies (last 3 years)

Deficiencies (over 3 years) 17.7 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

240% worse than Arkansas average
Arkansas average: 5.2 deficiencies/year

Deficiencies per year

20 15 10 5 0
2022
2023
2024

Inspection Report

Routine
Deficiencies: 8 Date: Sep 27, 2024

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident assessments, care planning, dietary services, infection control, and facility operations.

Findings
The facility was found deficient in ensuring accurate Minimum Data Set (MDS) assessments, comprehensive and timely care plans including resident representative involvement, proper dietary services including provision of physician-ordered therapeutic diets and fortified foods, infection prevention practices including hand hygiene and equipment maintenance, and maintaining Legionella surveillance and sanitary conditions in resident unit refrigerators.

Deficiencies (8)
Failed to ensure accurate MDS assessment for Resident #72 regarding current diagnoses.
Failed to develop and implement a complete care plan meeting all resident needs for Resident #50.
Failed to include cognitively impaired resident's representative in care plan meetings for Resident #5.
Failed to renew laboratory waiver (CLIA Certificate of Waiver) timely, resulting in expired certificate.
Failed to provide diet based on nutritional needs and weight loss orders for 6 residents, including failure to provide enhanced/fortified diets as ordered.
Failed to ensure physician ordered therapeutic diets were provided for Residents #4, #14, and #27.
Failed to ensure proper hand hygiene and glove use by dietary staff and used equipment with cracks posing contamination risk.
Failed to maintain Legionella surveillance and sanitary conditions in resident unit refrigerator, including storing staff and resident foods together and breast pumps with substances in the same refrigerator.
Report Facts
Residents reviewed for MDS assessment accuracy: 27 Residents reviewed for comprehensive care plan: 27 Residents reviewed for development of comprehensive care plans: 28 Residents reviewed for nutritional dietary needs and weight loss: 37 Weight loss percentage: 11.9 Weight loss percentage: 4.13 Weight loss percentage: 19.16 Weight loss percentage: 4.87 Weight loss percentage: 5 Weight loss percentage: 10 CLIA fee payment: 268

Employees mentioned
NameTitleContext
Dietary ManagerDiscussed dietary practices, lack of fortified recipes, and meal preparation deficiencies
Registered DieticianProvided input on menu approval and nutritional requirements
Director of NursingProvided statements regarding care plan and dietary expectations
Minimum Data Set Coordinator/Care Plan CoordinatorProvided information on MDS and care plan completion processes
Social Services DirectorDiscussed care plan meeting notification process
Maintenance SupervisorDiscussed water temperature monitoring and Legionella surveillance
Consultant #2Provided information on infection control and policy issues
Licensed Practical Nurse #8LPNIdentified meal tray items and discussed dietary issues
Licensed Practical Nurse #3LPNDiscussed refrigerator use and infection control concerns
Certified Nursing Assistant #5CNADiscussed refrigerator use and labeling
Certified Nursing Assistant #4CNADiscussed breast pump storage in refrigerator
Dietary Aid #9Observed handling dishes without hand washing and wearing artificial nails
Dietary #10Observed improper glove use and use of damaged blender

Inspection Report

Routine
Deficiencies: 9 Date: Sep 27, 2024

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident assessments, care planning, dietary services, infection control, and laboratory certification at The Springs of MT Vista nursing home.

Findings
The facility was found deficient in multiple areas including inaccurate Minimum Data Set (MDS) assessments, incomplete care plans, failure to include resident representatives in care planning, expired laboratory waiver, failure to provide ordered therapeutic diets, improper food handling and preparation practices, inadequate infection control including Legionella surveillance, and improper storage of resident and staff foods and breast pumps.

Deficiencies (9)
Failed to ensure a Minimum Data Set (MDS) assessment was accurately completed for Resident #72, specifically regarding current diagnoses.
Failed to develop and implement a complete care plan that meets all the resident's needs for Resident #50.
Failed to include a cognitively impaired resident's representative in the care plan meetings for Resident #5.
Failed to ensure the laboratory waiver was renewed; the CLIA Certificate of Waiver was expired.
Failed to provide diets based on nutritional needs for 6 residents, including failure to provide enhanced/fortified diets as ordered.
Failed to ensure physician ordered therapeutic diets were provided for Residents #4, #14, and #27.
Failed to ensure proper hand washing and glove use by dietary staff and used equipment with cracks that could harbor contaminants.
Failed to maintain Legionella surveillance and water management plan; hot water heaters were set below recommended temperatures and no water flow diagram was available.
Failed to maintain sanitary conditions in resident unit refrigerator; staff and resident foods and breast pumps with substances were stored together without labeling.
Report Facts
Residents reviewed for MDS assessment accuracy: 27 Residents reviewed for comprehensive care plan: 27 Residents reviewed for development of comprehensive care plans: 28 Residents reviewed for nutritional dietary needs and weight loss: 37 Weight loss percentage: 11.9 Weight loss percentage: 4.13 Weight loss percentage: 19.16 Weight loss percentage: 4.87 Hot water heater temperature setting: 110

Employees mentioned
NameTitleContext
Dietary ManagerDiscussed dietary practices, lack of fortified recipes, and food preparation deficiencies
MDS/CP CoordinatorProvided information on MDS assessment and care plan completion processes
Director of NursingProvided statements on assessment responsibilities and care plan accuracy
AdministratorProvided statements on care plan and MDS completion timing
Consultant #2Discussed MDS policy and Legionella surveillance
Registered DieticianDiscussed menu approval and dietary concerns
Maintenance SupervisorDiscussed water temperature monitoring and water management knowledge
Certified Nursing Assistant #5Provided information on refrigerator use and storage
Licensed Practical Nurse #3Provided statements on refrigerator storage and breast pump contamination risk
Licensed Practical Nurse #6Provided statements on refrigerator use
Dietary Aid #9Observed with improper hand hygiene and artificial nails
Dietary [NAME] #10Observed with improper glove use and use of damaged blender
Activity DirectorProvided statements on refrigerator cleaning and storage practices

Inspection Report

Deficiencies: 1 Date: Jul 21, 2023

Visit Reason
The inspection was conducted to evaluate the facility's compliance with care and treatment standards, specifically regarding the management of a Peripherally Inserted Central Catheter (PICC) for a sampled resident.

Findings
The facility failed to ensure appropriate care and treatment for the management of a PICC line for Resident #57, including lack of physician orders for dressing changes, flushes, and infection monitoring, inconsistent dressing management by nursing staff, and unclear policies on dressing change frequency and responsibility.

Deficiencies (1)
Failure to provide necessary care and treatment for management of a PICC line, including lack of orders for dressing changes, flushes, and infection monitoring for Resident #57.
Report Facts
Days antibiotic treatment ordered: 14 Date of survey completion: Jul 21, 2023

Employees mentioned
NameTitleContext
Licensed Practical Nurse #1Licensed Practical NurseDiscussed dressing change orders and antibiotic administration for Resident #57's PICC line
Licensed Practical Nurse #2Licensed Practical NurseDiscussed dressing reinforcement and antibiotic administration responsibilities
Director of NursingDirector of NursingProvided information on dressing change frequency and physician order requirements

Inspection Report

Routine
Capacity: 154 Deficiencies: 9 Date: Jul 21, 2023

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements including resident fund management, care planning, medication storage, respiratory care, food safety, staffing qualifications, and facility safety.

Findings
The facility was found deficient in multiple areas including failure to promptly refund resident trust funds after discharge or death, incomplete care plans for residents, inadequate management of PICC line care, unsecured tobacco products, lack of No Smoking/Oxygen in Use signs and improper oxygen administration, unsecured medication storage, improper food storage and labeling, lack of a qualified full-time social worker, and inaccurate documentation of dryer lint trap cleaning.

Deficiencies (9)
Failure to ensure resident funds were refunded promptly within 30 days after discharge or death for 9 sampled residents.
Failure to develop and implement comprehensive person-centered care plans for 2 sampled residents.
Failure to provide appropriate treatment and care for management of a PICC line for 1 sampled resident.
Failure to secure tobacco products and ignition devices for 1 resident identified as a smoker.
Failure to post No Smoking/Oxygen in Use signs and improper oxygen flow rate administration for residents requiring oxygen therapy; improper storage of BiPAP mask and tubing.
Failure to store medications in a secure manner with unlocked medication room and medications left unsecured.
Failure to ensure food stored in refrigerator, freezer, and dry storage were dated, sealed, and discarded appropriately.
Failure to employ a qualified full-time social worker as required for a facility licensed for more than 120 residents.
Failure to ensure accurate documentation of dryer lint trap cleaning to prevent fire hazard.
Report Facts
Residents licensed capacity: 154 Residents affected by resident funds refund deficiency: 51 Residents sampled with resident funds refund deficiency: 9 Residents sampled with incomplete care plans: 2 Residents sampled with PICC line care deficiency: 1 Residents sampled with tobacco product security deficiency: 1 Residents sampled with oxygen therapy deficiencies: 12 Residents sampled with oxygen sign deficiency: 3 Residents sampled with medication storage deficiency: 4 Residents affected by food storage deficiency: 71 Residents licensed capacity requiring qualified social worker: 154 Lint trap cleaning log signatures: 9

Employees mentioned
NameTitleContext
Laundry Aide #1Named in inaccurate dryer lint trap cleaning documentation
Director of NursingDONInterviewed regarding oxygen administration, medication storage, and tobacco product security
Social Services DirectorSSDInterviewed regarding qualifications and employment status
AdministratorInterviewed regarding facility capacity, social worker employment, and medication storage
Licensed Practical Nurse #1LPNInterviewed regarding PICC line care and medication storage
Registered Nurse #2RNInterviewed regarding oxygen administration and signage
Dietary ManagerDMInterviewed regarding food storage and dryer lint trap cleaning

Inspection Report

Routine
Capacity: 154 Deficiencies: 9 Date: Jul 21, 2023

Visit Reason
The inspection was conducted to evaluate compliance with regulatory requirements including resident fund management, care planning, treatment and care, safety, medication storage, food safety, staffing qualifications, and facility maintenance.

Findings
The facility was found deficient in multiple areas including failure to promptly refund resident trust funds, incomplete care plans, inadequate management of PICC line care, unsecured tobacco products, lack of No Smoking/Oxygen signs and improper oxygen administration, unsecured medication storage, improper food storage and labeling, lack of a qualified full-time social worker, and inaccurate documentation of dryer lint trap cleaning.

Deficiencies (9)
Failed to ensure resident funds were refunded promptly within 30 days after discharge or death for 9 sampled residents.
Failed to develop and implement a comprehensive person-centered care plan for 2 sampled residents.
Failed to ensure necessary care and treatment for management of a PICC line for 1 sampled resident.
Failed to ensure tobacco products and ignition devices were secured for 1 sampled resident.
Failed to ensure No Smoking/Oxygen in Use signs were posted and oxygen flow rates were administered per orders for residents requiring oxygen therapy; BiPAP masks and tubing were improperly stored.
Failed to store medications in a secure manner; medication room door was unlocked with medications accessible.
Failed to ensure food stored in refrigerator, freezer, and dry storage were dated, sealed, and discarded appropriately.
Failed to employ a qualified full-time social worker as required for a facility licensed for more than 120 residents.
Failed to ensure staff documented dryer lint trap cleaning accurately to prevent fire risk.
Report Facts
Residents with resident trust fund balance not refunded timely: 9 Residents affected by resident trust fund issue: 51 Facility licensed capacity: 154 Residents requiring oxygen therapy sampled: 12 Residents identified as smokers sampled: 4 Residents affected by food safety deficiencies: 71

Employees mentioned
NameTitleContext
Business Office ManagerInterviewed about resident trust fund refund policies and balances
AdministratorInterviewed about resident trust fund refund policies and facility staffing
MDS CoordinatorInterviewed regarding care plan documentation for residents
Licensed Practical Nurse #1LPNInterviewed about PICC line dressing changes and medication administration
Licensed Practical Nurse #2LPNInterviewed about PICC line care and antibiotic administration
Director of NursingDONInterviewed about PICC line care, tobacco product policies, oxygen administration, and medication storage
Registered Nurse #1RNInterviewed about oxygen administration and BiPAP mask storage
Registered Nurse #2RNInterviewed about oxygen administration and No Smoking/Oxygen signs
Dietary ManagerDMInterviewed about food storage and kitchen practices
Social Services DirectorSSDInterviewed about qualifications and social worker staffing
Laundry Aide #1Interviewed about dryer lint trap cleaning and documentation

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Jul 21, 2023

Visit Reason
The inspection was conducted to investigate a complaint regarding the facility's failure to provide necessary care and treatment for management of a Peripherally Inserted Central Catheter (PICC) for Resident #57.

Complaint Details
The investigation was complaint-related, focusing on the failure to provide necessary care for Resident #57's PICC line. The complaint was substantiated with findings of inadequate care and unclear staff responsibilities.
Findings
The facility failed to ensure proper care and treatment for Resident #57's PICC line, including lack of physician orders for dressing changes, flushes, and infection monitoring. Staff were unclear about dressing change protocols, and the facility policy requires dressing changes at least every seven days or when compromised. The Director of Nursing confirmed the need for physician orders for dressing changes and acknowledged uncertainty about the last dressing change date upon admission.

Deficiencies (1)
Failure to provide appropriate treatment and care for management of a PICC line for Resident #57, including lack of orders and documentation for dressing changes, flushes, and infection monitoring.
Report Facts
Days antibiotic treatment: 14 Date of admission: Jul 13, 2023

Employees mentioned
NameTitleContext
Licensed Practical Nurse #1Licensed Practical NurseInterviewed about dressing change orders for Resident #57's PICC line
Licensed Practical Nurse #2Licensed Practical NurseInterviewed about dressing change and antibiotic administration for Resident #57
Director of NursingDirector of NursingInterviewed about dressing change frequency and physician orders

Inspection Report

Annual Inspection
Census: 73 Capacity: 154 Deficiencies: 8 Date: Apr 22, 2022

Visit Reason
The inspection was conducted as part of the annual survey to assess compliance with regulatory requirements and to evaluate the facility's care and safety practices.

Findings
The facility was found deficient in multiple areas including failure to revise care plans for residents with central lines and code status changes, inadequate nail care for dependent residents, unsecured smoking materials, improper storage and maintenance of oxygen and nebulizer equipment, unsanitary kitchen conditions with expired and unlabeled food, lack of a qualified social worker despite licensed bed capacity, failure to implement effective quality assurance and infection control plans, and improper handling of linens and trash for residents on transmission-based precautions.

Deficiencies (8)
Failure to revise care plan to address central line care and update code status for residents.
Failure to ensure fingernails were trimmed, clean, and free of jagged edges for dependent residents.
Failure to secure smoking materials in locked boxes when not in use for residents who smoke.
Failure to properly store oxygen tubing and nebulizer equipment to prevent cross contamination.
Unsanitary kitchen conditions including unclean equipment, unlabeled and expired food items, and structural damage.
Failure to employ a qualified full-time social worker as required for licensed bed capacity.
Failure to implement an effective Quality Assurance and Performance Improvement (QAPI) plan to monitor and correct infection control deficiencies.
Failure to properly handle linens and trash from residents on transmission-based precautions, including inconsistent use of yellow bags and PPE.
Report Facts
Residents affected: 73 Licensed bed capacity: 154 Residents sampled for nail care: 21 Residents affected by nail care deficiency: 44 Residents affected by smoking materials deficiency: 10 Residents with oxygen therapy: 20 Residents on Airborne Quarantine: 3

Employees mentioned
NameTitleContext
Director of NursingInterviewed regarding care plan revisions, smoking materials storage, oxygen tubing procedures, and infection control practices
Director of Nursing (DON)Interviewed about central line care, code status updates, smoking materials, oxygen tubing, infection control, and quarantine procedures
Dietary ManagerInterviewed regarding kitchen sanitation, food labeling, and storage practices
AdministratorInterviewed about social worker qualifications, maintenance issues, quality assurance activities, and infection control policies
Housekeeper (HSK) #1 and #2Interviewed about laundry handling and infection control procedures
Certified Nursing Assistants (CNA) #1, #2, #3Interviewed about laundry handling, PPE use, and quarantine procedures
Licensed Practical Nurse (LPN) #1 and #2Interviewed about laundry handling and PPE use in quarantine rooms
Infection Control Preventionist (ICP)Interviewed about quarantine and isolation linen handling
Maintenance SupervisorInterviewed about kitchen ceiling and ventilation repairs

Inspection Report

Annual Inspection
Census: 73 Capacity: 154 Deficiencies: 8 Date: Apr 22, 2022

Visit Reason
Annual inspection survey conducted to assess compliance with regulatory requirements including care planning, resident hygiene, smoking safety, respiratory care, food safety, social work staffing, quality assurance, and infection control.

Findings
The facility was found deficient in multiple areas including failure to update care plans for dialysis and code status changes, inadequate nail care for residents, unsecured smoking materials, improper storage and cleaning of respiratory equipment, unsanitary kitchen conditions with expired and unlabeled food, lack of qualified social worker for licensed bed capacity, ineffective quality assurance monitoring of infection control, and improper handling of quarantine and isolation linens and trash.

Deficiencies (8)
Failure to revise care plan to address central line care for resident on dialysis and update code status to Do Not Resuscitate for hospice resident.
Failure to ensure fingernails were trimmed, clean, and free of jagged edges for dependent residents.
Failure to secure smoking materials in locked boxes when not in use for residents allowed to keep smoking materials in their rooms.
Failure to properly store oxygen tubing and nebulizer equipment to prevent cross contamination and respiratory infection.
Failure to maintain kitchen equipment, refrigerators, and food storage areas in a clean and sanitary condition; failure to label and date food items; presence of expired food; and failure to maintain kitchen ceiling and ventilation.
Failure to employ a qualified full-time social worker despite licensed capacity exceeding 120 beds.
Failure to implement an effective quality assurance plan to monitor and correct infection control deficiencies cited in prior surveys.
Failure to properly handle and transport linens and trash from quarantine and isolation rooms according to infection control protocols, including inconsistent use of yellow bags and PPE.
Report Facts
Residents affected: 73 Licensed capacity: 154 Residents sampled for nail care: 21 Residents affected by nail care deficiency: 44 Residents sampled for smoking materials: 4 Residents affected by smoking materials deficiency: 10 Residents sampled for oxygen therapy: 9 Residents affected by oxygen therapy deficiency: 20 Residents affected by kitchen sanitation deficiency: 72 Residents affected by social worker deficiency: 73 Residents affected by infection control deficiency: 73

Employees mentioned
NameTitleContext
Director of NursingDirector of NursingInterviewed regarding dialysis care plan, smoking materials storage, oxygen therapy procedures, and infection control practices.
Dietary ManagerDietary ManagerProvided information on kitchen sanitation, food storage, and labeling practices.
AdministratorAdministratorProvided information on facility licensing, social worker staffing, quality assurance activities, and infection control policies.
Housekeeper #1HousekeeperProvided information on laundry handling for quarantine and isolation rooms.
Housekeeper #2HousekeeperProvided information on laundry handling and isolation/quarantine linen transport.
Licensed Practical Nurse #1Licensed Practical NurseProvided information on handling of trash and laundry for transmission-based precautions residents.
Certified Nursing Assistant #1Certified Nursing AssistantProvided information on laundry handling for transmission-based precautions residents.
Certified Nursing Assistant #2Certified Nursing AssistantProvided information on laundry handling and use of yellow bags for quarantine and isolation.
Certified Nursing Assistant #3Certified Nursing AssistantObserved entering airborne quarantine room without gown.

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