3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
The Springs of Mount Vista is a 154-bed nursing home at 202 Tims Ave in Harrison, Arkansas, covering skilled nursing, rehabilitation, and memory care. Medicare, Medicaid, and private pay are all accepted.
Occupancy sits at 47%, with 73 beds currently filled out of 154. The average length of stay is 78 days, which tracks with a facility oriented heavily toward short-stay rehab rather than permanent residency. Nursing coverage totals 4 hours and 3 minutes per resident per day: RNs account for 27 minutes, LPNs 48 minutes, and nurse aides 2 hours and 16 minutes.
The memory care component runs through a named unit called Serenity at The Springs. The telemedicine service is the other distinctive feature, giving residents on-demand physician access for health monitoring without a hospital trip. Clinical services include IV therapy, orthopedic therapy, stroke recovery, post-surgical care, pain management, and diabetic care.
State inspections have covered medication management, infection control, care planning and documentation, staffing and staff credentials, dietary and food service, and environmental safety. Walk Score is 48, so the Harrison neighborhood is somewhat walkable, but a car is needed for most errands.
For families in Boone County looking at short-stay rehab or longer-term skilled nursing in Harrison, The Springs of Mount Vista offers a wide range of clinical services, a named memory care unit, and broad payment acceptance in a facility with available beds.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 27m per day | ▲ 12% State avg: 24m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 48m per day | ▼ 16% State avg: 57m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 16m per day | ▼ 17% State avg: 2h 44m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 0m per day | ▼ 14% State avg: 3h 29m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 5m per day | ▲ 132% State avg: 2m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 16m per day | ■ Avg State avg: 16m per day · National avg: 29m per day |
Lower than the Arkansas average: 71.3%The Springs of Mount Vista is legally operated by Mount Vista Healthcare LLC, and administered by Susan Brown.
In Arkansas, the Department of Human Services, Office of Long Term Care is authorized to conduct unannounced inspections and issue official quality of care reports for all senior living providers.
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arkansas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | AR Average | vs. AR Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 51 | 21 | This facility has 143% more total deficiencies than a typical Arkansas nursing home (51 vs. AR avg 21).↑ 143% worse |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 12.8 | 5.3 | This facility has 142% more deficiencies per year than a typical Arkansas nursing home (12.8 vs. AR avg 5.3).↑ 142% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Arkansas average 4.2
Last Health inspection on Sep 2024
Arkansas average 21.8
Arkansas average 5.32
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
24 of 25 citations resulted from standard inspections; and 1 of 25 came from combined inspections (standard and complaint).
100% better than Arkansas averageArkansas average: 0.4
100% better than Arkansas averageArkansas average: 0.2
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
39% fewer staff per resident than Arkansas average
0% compared with Arkansas average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 6 RN Staff are full-time employees. No contractors work on this role.
6
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hoursAssists with medical care and medications.
All 16 LPN Staff are full-time employees. No contractors work on this role.
16
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.7 hoursHelps with daily care and mobility.
All 45 CNA Staff are full-time employees. No contractors work on this role.
45
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
48 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 45 | 0 | 45 | 17,658 | 92 | 100% | 8 |
| Licensed Practical Nurse | 16 | 0 | 16 | 5,234 | 92 | 100% | 9.7 |
| Registered Nurse | 6 | 0 | 6 | 2,030 | 88 | 96% | 9.6 |
| RN Director of Nursing | 3 | 0 | 3 | 1,031 | 79 | 86% | 8.3 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 941 | 85 | 92% | 8 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 604 | 66 | 72% | 5.5 |
| Dental Services Staff | 2 | 0 | 2 | 545 | 65 | 71% | 8.4 |
| Nurse Practitioner | 2 | 0 | 2 | 512 | 64 | 70% | 8 |
| Dietitian | 1 | 0 | 1 | 498 | 64 | 70% | 7.8 |
| Physical Therapy Aide | 1 | 0 | 1 | 484 | 60 | 65% | 8.1 |
| Administrator | 2 | 0 | 2 | 484 | 61 | 66% | 7.9 |
| Physical Therapy Assistant | 1 | 0 | 1 | 480 | 65 | 71% | 7.4 |
| Speech Language Pathologist | 1 | 0 | 1 | 479 | 63 | 68% | 7.6 |
| Qualified Social Worker | 2 | 0 | 2 | 54 | 30 | 33% | 1.7 |
| Nurse Aide in Training | 2 | 0 | 2 | 54 | 6 | 7% | 7.6 |
| Occupational Therapy Aide | 0 | 1 | 1 | 22 | 3 | 3% | 7.3 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 21 | 3 | 3% | 7 |
| Medical Director | 0 | 1 | 1 | 5 | 3 | 3% | 1.5 |
Includes penalties issued in 2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
28% higher than Arkansas averageArkansas average: $26K
32% fewer fines than Arkansas averageArkansas average: 1.5
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Arkansas averageArkansas average: 0.2
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Sep 27, 2024 · $33K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 27, 2024Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.1
31% worse than Arkansas averageArkansas average: 7.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.8
34% worse than Arkansas averageArkansas average: 13.3
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
18.8%
63% worse than Arkansas averageArkansas average: 11.5%
Percent of long-stay residents whose ability to move independently worsened
20.6%
54% worse than Arkansas averageArkansas average: 13.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
14.1%
7% better than Arkansas averageArkansas average: 15.1%
Percent of long-stay residents experiencing one or more falls with major injury
1.6%
58% better than Arkansas averageArkansas average: 3.9%
Percent of long-stay high risk residents with pressure ulcers
2.1%
55% better than Arkansas averageArkansas average: 4.7%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Arkansas averageArkansas average: 1.3%
Percent of long-stay residents who lose too much weight
7.4%
47% worse than Arkansas averageArkansas average: 5.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Arkansas averageArkansas average: 1.5%
Percent of long-stay residents who received an antipsychotic medication
6.0%
43% better than Arkansas averageArkansas average: 10.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
6% better than Arkansas averageArkansas average: 94.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.7%
In line with Arkansas averageArkansas average: 96.2%
Number of hospitalizations per 1,000 long-stay resident days.
1.22
38% better than Arkansas averageArkansas average: 1.97
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.95
56% better than Arkansas averageArkansas average: 2.18
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.7%
23% better than Arkansas averageArkansas average: 80.9%
Percent of short-stay residents who newly received an antipsychotic medication
0.6%
63% better than Arkansas averageArkansas average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
97.8%
26% better than Arkansas averageArkansas average: 77.7%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
21.5%
15% better than Arkansas averageArkansas average: 25.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
11.3%
18% better than Arkansas averageArkansas average: 13.8%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Arkansas averageArkansas average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
65.5%
22% better than Arkansas averageArkansas average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
59.9%
18% better than Arkansas averageArkansas average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
22% of new residents, usually for short-term rehab.
62% of new residents, often for short stays.
16% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
95Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for The Springs of Mount Vista from 2011–2024, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 06/2024.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Most new residents arrive under private pay (62% of admissions), and a typical private pay stay runs around 30 days.
Coverage residents most often arrive under.
Coverage residents most often leave under.
1.9 miles from city center
Estimated distance in miles from Harrison's city center to The Springs of Mount Vista's address, calculated via Google Maps.
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The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
| Hillcrest Home | NH | Harrison | 110
Facility
110
AR AVG
84
Rank
#91 / 330 | 79.1% | +11% | 5.97 | +72% | +28% | $0 | 7 | 1.8 | - | 97 | - |
24
Facility
24
AR AVG
34
Rank
#268 / 419 | Miss Ion Interests Committee Inc | $11.9M | $7.7M | 65.2% | 45441 | ||||
| The Springs of Harrison Health & Rehabilitation | NH HC MC PC | Harrison | 40
Facility
40
AR AVG
84
Rank
#267 / 330 | 70.1% | -2% | 4.31 | -8% | -8% | $0 | 12 | 4.0 | - | 41 | - |
49
Facility
49
AR AVG
34
Rank
#106 / 419 | Cathy Abatangle | $6.6M | $2.7M | 41% | 45197 | ||||
| The Springs of Mount Vista | NH HC MC PC | Harrison | 154
Facility
154
AR AVG
84
Rank
#7 / 330 | 47.4% | -34% | 4.04 | +19% | -13% | $33.0k | 25 | 8.3 | - | 85 | - |
48
Facility
48
AR AVG
34
Rank
#109 / 419 | Susanne Brown | $9.5M | $3.3M | 34.4% | 45192 |
The Springs of Mount Vista is located in Harrison, Arkansas.
Here are the financial assistance programs available to residents in Arkansas.
The legal owner and operator of The Springs of Mount Vista is Mount Vista Healthcare LLC.
The Springs of Mount Vista has a walk score of 48. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
The Springs of Mount Vista's occupancy is 47%.
The Springs of Mount Vista is registered as a for-profit in AR.
Susan Brown is the administrator of The Springs of Mount Vista.
The Springs of Mount Vista has 154 beds.
The Springs of Mount Vista is located at 202 Tims Ave, Harrison, AR 72601.
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