The Springs of Greers Ferry
Nursing Home, Hospice Care, Memory Care, Palliative Care & Skilled Nursing · Heber Springs, AR
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

The Springs of Greers Ferry

Nursing Home, Hospice Care, Memory Care, Palliative Care & Skilled Nursing · Heber Springs, AR
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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The Springs of Greers Ferry accepts Medicare, Medicaid, and private pay.

Inspection History

In Arkansas, the Department of Human Services, Office of Long Term Care is authorized to conduct unannounced inspections and issue official quality of care reports for all senior living providers.

Since 2022 · 4 years of data 62 deficiencies

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arkansas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Arkansas state average
Overall vs. AR average 1 Worse Metrics worse than Arkansas average:
• Total deficiencies (195% above)
0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityAR Averagevs. AR Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 6221 This facility has 195% more total deficiencies than a typical Arkansas nursing home (62 vs. AR avg 21).↑ 195% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • August 15, 2024 inspection found 6 deficiencies including failure to maintain resident dignity during meals, improper food preparation and sanitation, and poor infection control during tracheostomy care causing minimal harm.
  • May 30, 2023 complaint investigation substantiated failure to secure hazardous materials and improper transfer protocols, resulting in a resident fall due to lack of gait belt and insufficient staff assistance.
  • July 6, 2023 routine survey cited insufficient nursing staff coverage, inadequate grooming assistance, and multiple food safety and care plan deficiencies, indicating ongoing compliance issues without immediate jeopardy.

Health Inspection History

Inspections since 2022
Total health inspections 6

Arkansas average 4.2


Last Health inspection on Aug 2024

Total health citations
30 Rank #156 / 195Health citations — State benchmarkedThis home is ranked 156th out of 195 homes in Arkansas for health citations. Shows this facility's total health deficiency citations benchmarked to the Arkansas State average, with a ranking across all 195 AR facilities. Lower citation counts earn a better rank.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arkansas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Arkansas average 21.8

Citations per inspection
5 Rank #91 / 195Citations per inspection — State benchmarkedThis home is ranked 91st out of 195 homes in Arkansas for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Arkansas mean across 195 facilities with citation data. Lower is better.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arkansas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Arkansas average 5.32


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

22 of 30 citations resulted from standard inspections; 6 of 30 resulted from complaint investigations; and 2 of 30 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 4 years)
Critical health citations
0
100% better than Arkansas average

Arkansas average: 0.4


Serious health citations
0
100% better than Arkansas average

Arkansas average: 0.2

0 critical citations Arkansas average: 0.4

0 serious citations Arkansas average: 0.2

30 moderate citations Arkansas average: 20.9

0 minor citations Arkansas average: 0.4
Citations history (last 4 years)
Infection Control moderate citation Aug 15, 2024
Corrected

Nutrition moderate citation Aug 15, 2024
Corrected

Nutrition moderate citation Aug 15, 2024
Corrected

Nutrition moderate citation Aug 15, 2024
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 106
Employees 103
Contractors 3
Staff to resident ratio 1.29 : 1
19% fewer staff per resident than Arkansas average
Arkansas average ratio: 1.59 : 1 Arkansas average ratio: 1.59 : 1See full Arkansas ranking
Avg staff/day 41
Average shift 9.1 hours
14% better than Arkansas average
Arkansas average: 8 hours Arkansas average shift: 8 hoursSee full Arkansas ranking
Total staff hours (quarter) 34,270

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 6 RN Staff are full-time employees. No contractors work on this role. 6
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.3 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 16 LPN Staff are full-time employees. No contractors work on this role. 16
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.3 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 54 CNA Staff are full-time employees. No contractors work on this role. 54
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.9 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

0.2%

74 contractor hours this quarter

Occupational Therapy Assistant: 1 Occupational Therapy Aide: 1 Medical Director: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant5405421,05192100%9.9
Licensed Practical Nurse160165,58592100%9.3
Registered Nurse6061,2128997%9.3
Physical Therapy Aide3038746874%7.6
RN Director of Nursing4048467480%7.9
Clinical Nurse Specialist4047168390%8.2
Nurse Practitioner1015046368%8
Dietitian1014856368%7.7
Nurse Aide in Training1014684549%10.4
Mental Health Service Worker1014676065%7.8
Speech Language Pathologist2024655661%8.3
Administrator1014645863%8
Therapeutic Recreation Specialist1013786368%6
Qualified Social Worker1013217076%4.6
Medication Aide/Technician1011722729%6.4
Physical Therapy Assistant303973942%2.5
Respiratory Therapy Technician303953235%2.9
Occupational Therapy Aide011361921%1.9
Occupational Therapy Assistant0112667%4.3
Medical Director0111233%4
54 Certified Nursing Assistant
% of Days 100%
16 Licensed Practical Nurse
% of Days 100%
6 Registered Nurse
% of Days 97%
3 Physical Therapy Aide
% of Days 74%
4 RN Director of Nursing
% of Days 80%
4 Clinical Nurse Specialist
% of Days 90%
1 Nurse Practitioner
% of Days 68%
1 Dietitian
% of Days 68%
1 Nurse Aide in Training
% of Days 49%
1 Mental Health Service Worker
% of Days 65%
2 Speech Language Pathologist
% of Days 61%
1 Administrator
% of Days 63%
1 Therapeutic Recreation Specialist
% of Days 68%
1 Qualified Social Worker
% of Days 76%
1 Medication Aide/Technician
% of Days 29%
3 Physical Therapy Assistant
% of Days 42%
3 Respiratory Therapy Technician
% of Days 35%
1 Occupational Therapy Aide
% of Days 21%
1 Occupational Therapy Assistant
% of Days 7%
1 Medical Director
% of Days 3%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 8.1
5% worse than Arkansas average

Arkansas average: 7.7

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 16.2
21% worse than Arkansas average

Arkansas average: 13.3

Long-stay resident measures
Average Arkansas avg: 4.2 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 16.6%
44% worse than Arkansas average

Arkansas average: 11.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 10.7%
20% better than Arkansas average

Arkansas average: 13.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 21.3%
41% worse than Arkansas average

Arkansas average: 15.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.1%
47% better than Arkansas average

Arkansas average: 3.9%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 7.9%
67% worse than Arkansas average

Arkansas average: 4.7%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Arkansas average

Arkansas average: 1.3%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 3.2%
36% better than Arkansas average

Arkansas average: 5.0%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 3.0%
95% worse than Arkansas average

Arkansas average: 1.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 17.0%
63% worse than Arkansas average

Arkansas average: 10.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.7%
6% better than Arkansas average

Arkansas average: 94.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.7%
In line with Arkansas average

Arkansas average: 96.2%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.81
8% better than Arkansas average

Arkansas average: 1.97

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 2.71
24% worse than Arkansas average

Arkansas average: 2.18

Short-stay resident measures
Average Arkansas avg: 2.7 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 91.5%
13% better than Arkansas average

Arkansas average: 80.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Arkansas average

Arkansas average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 66.7%
14% worse than Arkansas average

Arkansas average: 77.7%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 25.8%
In line with Arkansas average

Arkansas average: 25.2%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 6.6%
52% better than Arkansas average

Arkansas average: 13.8%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 2.0%
160% worse than Arkansas average

Arkansas average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 66.7%
24% better than Arkansas average

Arkansas average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 37.2%
26% worse than Arkansas average

Arkansas average: 50.6%

Breakdown by payment type

Medicare

40% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

41% of new residents, often for short stays.

Typical stay 3 months

Medicaid

18% of new residents, often for long-term daily care.

Typical stay 1 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 82
Medicare
7
8.5% of residents
Medicaid
38
46.3% of residents
Private pay or other
37
45.1% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 06/2024.

For-profit
Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$8.6M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$156.2K
For-profit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$8.6M Rank #117 / 189Revenue — State benchmarkedThis home is ranked 117th out of 189 homes in Arkansas for revenue. Shows this facility's annual revenue compared to the Arkansas average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arkansas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$156.2K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$836
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #96 / 189Payroll — State benchmarkedThis home is ranked 96th out of 189 homes in Arkansas for payroll. Shows total annual staff payroll benchmarked to the Arkansas average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arkansas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$4.0M 46.3% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #46 / 189Payroll % — State benchmarkedThis home is ranked 46th out of 189 homes in Arkansas for payroll %. Shows payroll as a percentage of revenue versus the Arkansas average. Well-run Arkansas facilities typically land around 48–61% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arkansas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$4.5M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$8.5M

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

New residents most often arrive under private pay (41% of admissions), and a typical private pay stay runs around 3 months.

Admissions
215 total

Coverage residents most often arrive under.

Medicare 40%
Private pay 41%
Medicaid 18%
Discharges
217 total

Coverage residents most often leave under.

Medicare 31%
Private pay 43%
Medicaid 26%

Places of interest near The Springs of Greers Ferry

Address 1.0 miles from city center Info Estimated distance in miles from Heber Springs's city center to The Springs of Greers Ferry's address, calculated via Google Maps. — 2.09 miles to nearest hospital (Baptist Health Medical Center-Heber Springs)

Calculate Travel Distance to The Springs of Greers Ferry

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Compare Nursing Homes around Heber Springs

The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.

CMS & AR Dept. of Health data

The Springs of Greers Ferry
NH
HOS
MC
PC
SNF
Heber Springs
140
Facility 140
AR AVG 84
Rank #18 / 329
58.6%
Facility 58.6%
AR AVG 65.7
Rank #114 / 165
-11%
4.39
Facility 4.39
AR AVG 4.67
Rank #116 / 191
+5%-6%
$0
Facility $0
AR AVG $27.3k
Rank #1 / 196
30
Facility 30
AR AVG 21.8
Rank #156 / 195
5.0
Facility 5.0
AR AVG 5.3
Rank #91 / 195
-82-
3
Facility 3
AR AVG 34
Rank #377 / 416
Gerald Carlyle
$8.6MFiscal year ending 06/2024
Facility $8.6MFiscal year ending 06/2024
AR AVG $9.4M
Rank #117 / 189
$4.0MFiscal year ending 06/2024
Facility $4.0MFiscal year ending 06/2024
AR AVG $3.4M
Rank #96 / 189
46.3%Fiscal year ending 06/2024
Facility 46.3%Fiscal year ending 06/2024
AR AVG 37.9%
Rank #46 / 189
45158
Southridge Village Nursing and Rehab
NH
MC
RC
SNF
Heber Springs
122
Facility 122
AR AVG 84
Rank #53 / 329
58.2%
Facility 58.2%
AR AVG 65.7
Rank #115 / 165
-11%
4.34
Facility 4.34
AR AVG 4.67
Rank #130 / 191
-32%-7%
$0
Facility $0
AR AVG $27.3k
Rank #1 / 196
12
Facility 12
AR AVG 21.8
Rank #26 / 195
3.0
Facility 3.0
AR AVG 5.3
Rank #13 / 195
-71-
58
Facility 58
AR AVG 34
Rank #60 / 416
Eagle Health Systems Inc
$11.2MFiscal year ending 12/2023
Facility $11.2MFiscal year ending 12/2023
AR AVG $9.4M
Rank #32 / 189
$4.5MFiscal year ending 12/2023
Facility $4.5MFiscal year ending 12/2023
AR AVG $3.4M
Rank #61 / 189
39.9%Fiscal year ending 12/2023
Facility 39.9%Fiscal year ending 12/2023
AR AVG 37.9%
Rank #167 / 189
45196

Financial Assistance for
Nursing Home in Arkansas

The Springs of Greers Ferry is located in Heber Springs, Arkansas.
Here are the financial assistance programs available to residents in Arkansas.

Get Financial aid guidance

ARChoices

Arkansas Medicaid ARChoices

Age 65+ or 21+ with disability
General Arkansas resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AR

Rural focus; possible waitlists.

Benefits
Personal care (5-7 hours/day) Meals ($7/meal) Respite care (240 hours/year) Adult day services ($60/day)

Choices in Living Resource Center

Arkansas Choices in Living

Age 60+
General Arkansas resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
AR

Limited direct funding; mostly referral-based.

Benefits
Care coordination Limited respite (up to 5 days/year) Transportation assistance (~5 trips/month)

Living Choices Assisted Living Waiver

Arkansas Medicaid Living Choices Assisted Living Waiver

Age 65+
General Arkansas resident, requires nursing home-level care, lives in a Level II assisted living facility.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple); spousal rules apply.
AR

Limited provider network; excludes Level I facilities (no nursing services).

Benefits
Personal care (~5 hours/day) Medication management Nursing Activities Transportation

Program of All-Inclusive Care for the Elderly (PACE)

Arkansas Medicaid PACE

Age 55+
General Arkansas resident, nursing home-level care, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR
Asset Limits $2,000 (individual), $3,000 (couple).
AR

Limited geographic availability.

Benefits
Primary/preventive care Personal care (5-7 hours/day) Meals Transportation Therapy

Arkansas State Plan Personal Care

Arkansas Medicaid Personal Care Program

Age
General Any age, Arkansas resident, needs ADL/IADL help, Medicaid-eligible.
Income Limits (2025) ~$1,004/month individual
Asset Limits $9,660 (individual), $14,470 (couple).
AR

No nursing home-level care requirement.

Benefits
Personal care (~4-6 hours/day) Homemaker services (e.g., meal prep)

Frequently Asked Questions about The Springs of Greers Ferry

Who is the owner of The Springs of Greers Ferry?

The Springs of Greers Ferry is legally operated by Seven Springs Healthcare LLC, and administered by Gerald Carlyle.

Is The Springs of Greers Ferry in a walkable area?

The Springs of Greers Ferry has a walk score of 3. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at The Springs of Greers Ferry?

The Springs of Greers Ferry's occupancy is 59%.

Are pets allowed at The Springs of Greers Ferry?

No, The Springs of Greers Ferry has a no-pet policy.

Does The Springs of Greers Ferry operate as a for-profit or non-profit?

The Springs of Greers Ferry is registered as a for-profit in AR.

Who is the administrator of The Springs of Greers Ferry?

Gerald Carlyle is the administrator of The Springs of Greers Ferry.

How many beds does The Springs of Greers Ferry have?

The Springs of Greers Ferry has 140 beds.

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