Total health inspections
8
Arkansas average 4.2
Last Health inspection on Jul 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
The Springs of Pinnacle Mountain
Nursing Home
The Springs of Pinnacle Mountain
Nursing Home
Situated in Little Rock, Arkansas, The Springs of Pinnacle Mountain stands as a reliable long-term nursing home, also offering rehabilitation services, and hospice and palliative care. Their commitment to quality healthcare services includes a comprehensive range of clinical offerings, ensuring residents receive top-notch care in a professional and supportive setting.
This home is dedicated to maintaining high standards through its highly qualified staff and impeccable services, which extend to nursing home activities. Residents can enjoy a well-rounded experience that not only prioritizes their healthcare needs but also offers engaging activities to enhance their overall quality of life.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
LPN / LVN
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
110
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
70%
Residents per day (avg)
90
Occupancy rate
70%
Residents per day (avg)
90
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
22% of new residents, usually for short-term rehab.
Typical stay
1 months
Private pay
50% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
28% of new residents, often for long-term daily care.
Typical stay
9 - 10 months
Finances and operations
Proprietary home
Other
Home revenue
$9.2M
Operating loss
-$940.7K
Proprietary home
Other
Home revenue
$9,182,862.00
Operating loss
$-940,682.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$6.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$10.1M
110-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 10 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility Type
Skilled Nursing Facility with dual certified beds (Medicaid / Medicare)
Additional licensing details
Business type:
Limited Liability Company
Certification type:
XIX/XVIII
County:
Pulaski
Ownership & operating entity
The Springs of Pinnacle Mountain is legally operated by Valley Ranch Healthcare, LLC, and administrated by David E. Miller.
Type Of Units
Medicaid and Medicare
110 units
Total beds
110 units
Contact Information
Fax:
501-868-8245
Types of Care at The Springs of Pinnacle Mountain
Nursing Home
Compare Nursing Homes around Little Rock
The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
Encore at West Little Rock
+41%
-9%
+6%
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Little Rock (Rainwood Cove)
97
No
-
51
NICHOLS, COURTNEY
75.4%
$8,141,979.00
$4,021,058.00
49.4%
73.60
4.2592
-
22
-
+41%-9%+6%
Hickory Heights Health & Rehab
+14%
+2%
+33%
SNF
Nursing Homes 24/7 care needed
Little Rock
120
No
A+
10
PHILLIPS, RENEE
95.0%
$16,977,361.00
$6,026,929.00
35.5%
97.00
4.7750
-
23
-
+14%+2%+33%
The Blossoms at Midtown Rehab & Nursing Center
+74%
-16%
-17%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
HC
Hospice Care
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Little Rock (Hillcrest)
154
No
-
63
West Markham Street Operating LLC
59.4%
$13,107,157.00
$4,393,934.00
33.5%
85.20
3.9255
-
26
-
+74%-16%-17%
Good Shepherd Nursing and Rehabilitation Center
-66%
-15%
+26%
SNF
Nursing Homes 24/7 care needed
Little Rock (John Barrow)
120
No
-
1
LAMB, BOBBY
89.8%
$17,477,295.00
$5,290,488.00
30.3%
95.50
3.9798
-
35
-
-66%-15%+26%
The Springs of Pinnacle Mountain
+45%
-14%
-2%
SNF
Nursing Homes 24/7 care needed
Little Rock
110
No
-
10
JENKINS, ROSIE
70.0%
$9,182,810.00
$4,041,592.00
44%
89.70
4.0404
1
38
3
+45%-14%-2%
Encore at West Little Rock
Type of care:
MC
SNF
Community:
Little Rock (Rainwood Cove)
Bed Count:
97
Pets Allowed:
No
Operator:
NICHOLS, COURTNEY
CCN:
45390
Occupancy:
75.4%
Home Revenue:
$8,141,979.00
Payroll Costs:
$4,021,058.00
Payroll %:
49.4%
Avg Residents/Day:
73.60
Overall Rating:
Adj Nurse Hours:
4.2592
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
22
RN share vs State Avg:
+41%
+41%
Staffing vs State Avg:
-9%
-9%
Occupancy vs State Avg:
+6%
+6%
Hickory Heights Health & Rehab
Type of care:
SNF
Community:
Little Rock
Bed Count:
120
Pets Allowed:
No
Operator:
PHILLIPS, RENEE
CCN:
45455
Occupancy:
95.0%
Home Revenue:
$16,977,361.00
Payroll Costs:
$6,026,929.00
Payroll %:
35.5%
Avg Residents/Day:
97.00
Overall Rating:
Adj Nurse Hours:
4.7750
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
23
RN share vs State Avg:
+14%
+14%
Staffing vs State Avg:
+2%
+2%
Occupancy vs State Avg:
+33%
+33%
The Blossoms at Midtown Rehab & Nursing Center
Type of care:
AL
HC
MC
SNF
Community:
Little Rock (Hillcrest)
Bed Count:
154
Pets Allowed:
No
Operator:
West Markham Street Operating LLC
CCN:
45450
Occupancy:
59.4%
Home Revenue:
$13,107,157.00
Payroll Costs:
$4,393,934.00
Payroll %:
33.5%
Avg Residents/Day:
85.20
Overall Rating:
Adj Nurse Hours:
3.9255
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
26
RN share vs State Avg:
+74%
+74%
Staffing vs State Avg:
-16%
-16%
Occupancy vs State Avg:
-17%
-17%
Good Shepherd Nursing and Rehabilitation Center
Type of care:
SNF
Community:
Little Rock (John Barrow)
Bed Count:
120
Pets Allowed:
No
Operator:
LAMB, BOBBY
CCN:
45343
Occupancy:
89.8%
Home Revenue:
$17,477,295.00
Payroll Costs:
$5,290,488.00
Payroll %:
30.3%
Avg Residents/Day:
95.50
Overall Rating:
Adj Nurse Hours:
3.9798
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
35
RN share vs State Avg:
-66%
-66%
Staffing vs State Avg:
-15%
-15%
Occupancy vs State Avg:
+26%
+26%
The Springs of Pinnacle Mountain
Type of care:
SNF
Community:
Little Rock
Bed Count:
110
Pets Allowed:
No
Operator:
JENKINS, ROSIE
CCN:
45431
Occupancy:
70.0%
Home Revenue:
$9,182,810.00
Payroll Costs:
$4,041,592.00
Payroll %:
44%
Avg Residents/Day:
89.70
Overall Rating:
Adj Nurse Hours:
4.0404
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
38
Severe Citations:
3
RN share vs State Avg:
+45%
+45%
Staffing vs State Avg:
-14%
-14%
Occupancy vs State Avg:
-2%
-2%Places of interest near The Springs of Pinnacle Mountain
14.2 miles from city center — 4.81 miles to nearest hospital (Physical Therapy Institute-West Little Rock)
6411 Valley Ranch Dr, Little Rock, AR 72223
Calculate Travel Distance to The Springs of Pinnacle Mountain
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
112
Total Staff
109
Employees
3
Contractors
34,422
Total Hours (Quarter)
45
Avg Staff/Day
8.4
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 9 | 8.6 | No |
| Licensed Practical Nurse | 15 | 10.6 | No |
| Certified Nursing Assistant | 50 | 8.1 | No |
Staff by Category
Administration ⓘ
2 staff
6.8hs shift avg
Nursing Staff ⓘ
91 staff
8.6hs shift avg
Physicians & Practitioners ⓘ
3 staff
8hs shift avg
Therapy Services ⓘ
13 staff
6.6hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
1 staff
6hs shift avg
Dietary Services ⓘ
1 staff
7.2hs shift avg
Other Services ⓘ
1 staff
7.7hs shift avg
Contractor Analysis
0.3%
of total hours from contractors
108 contractor hours this quarter
Occupational Therapy Aide: 1
Medical Director: 1
Occupational Therapy Assistant: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 50 | 0 | 50 | 16,535 | 91 | 100% | 8.1 |
| Licensed Practical Nurse | 15 | 0 | 15 | 4,354 | 91 | 100% | 10.6 |
| Nurse Aide in Training | 10 | 0 | 10 | 2,790 | 89 | 98% | 8.8 |
| Medication Aide/Technician | 4 | 0 | 4 | 1,869 | 86 | 95% | 9 |
| RN Director of Nursing | 3 | 0 | 3 | 1,831 | 82 | 90% | 8.9 |
| Registered Nurse | 9 | 0 | 9 | 1,498 | 90 | 99% | 8.6 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 1,063 | 77 | 85% | 8.1 |
| Physical Therapy Aide | 4 | 0 | 4 | 955 | 67 | 74% | 8 |
| Dietitian | 1 | 0 | 1 | 524 | 73 | 80% | 7.2 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Respiratory Therapy Technician | 4 | 0 | 4 | 504 | 59 | 65% | 6.6 |
| Nurse Practitioner | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 488 | 63 | 69% | 7.7 |
| Speech Language Pathologist | 1 | 0 | 1 | 446 | 61 | 67% | 7.3 |
| Qualified Social Worker | 1 | 0 | 1 | 382 | 64 | 70% | 6 |
| Physical Therapy Assistant | 2 | 0 | 2 | 69 | 21 | 23% | 3.3 |
| Occupational Therapy Aide | 0 | 1 | 1 | 46 | 28 | 31% | 1.6 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 41 | 5 | 5% | 8.2 |
| Medical Director | 0 | 1 | 1 | 21 | 14 | 15% | 1.5 |
Health Inspection History
Inspections
Total health citations
38
Citations per inspection
4.75
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
23 of 38 citations resulted from standard inspections; and 15 of 38 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
2
2
400% worse than Arkansas averageArkansas average: 0.4
Serious Health citations
1
1
400% worse than Arkansas averageArkansas average: 0.2
2 critical citations
1 serious citation
35 moderate citations
0 minor citations
Citations history (last 3 years)
Quality of Care moderate citation
Jul 07, 2025
Corrected
Abuse/Neglect moderate citation
Apr 23, 2025
Corrected
Quality of Care serious citation
Apr 23, 2025
Corrected
Nutrition moderate citation
Sep 26, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Resident Census by Payment Source
73
Total Residents
Medicare
3
(4.1%)
ⓘ
Medicaid
68
(93.2%)
ⓘ
Private Pay/Other
2
(2.7%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.0
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.0
22% better than Arkansas averageArkansas average: 7.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.1
10% better than Arkansas averageArkansas average: 13.3
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
8.4%
Percent of long-stay residents whose need for help with daily activities has increased
8.4%
27% better than Arkansas averageArkansas average: 11.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
12.9%
Percent of long-stay residents whose ability to move independently worsened
12.9%
In line with Arkansas averageArkansas average: 13.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
15.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
15.0%
In line with Arkansas averageArkansas average: 15.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.1%
Percent of long-stay residents experiencing one or more falls with major injury
1.1%
73% better than Arkansas averageArkansas average: 3.9%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.9%
Percent of long-stay high risk residents with pressure ulcers
5.9%
25% worse than Arkansas averageArkansas average: 4.7%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Arkansas averageArkansas average: 1.3%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
1.7%
Percent of long-stay residents who lose too much weight
1.7%
67% better than Arkansas averageArkansas average: 5.0%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Arkansas averageArkansas average: 1.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
7.3%
Percent of long-stay residents who received an antipsychotic medication
7.3%
30% better than Arkansas averageArkansas average: 10.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.8%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.8%
In line with Arkansas averageArkansas average: 94.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
86.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
86.5%
10% worse than Arkansas averageArkansas average: 96.2%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.55
Number of hospitalizations per 1,000 long-stay resident days.
1.55
21% better than Arkansas averageArkansas average: 1.97
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.57
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.57
28% better than Arkansas averageArkansas average: 2.18
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
69.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
69.3%
14% worse than Arkansas averageArkansas average: 80.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
3.8%
Percent of short-stay residents who newly received an antipsychotic medication
3.8%
150% worse than Arkansas averageArkansas average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
54.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
54.3%
30% worse than Arkansas averageArkansas average: 77.7%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
26.5%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
26.5%
5% worse than Arkansas averageArkansas average: 25.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
23.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
23.6%
71% worse than Arkansas averageArkansas average: 13.8%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Arkansas averageArkansas average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
46.4%
Percentage of residents at or above expected ability to care for themselves at discharge.
46.4%
14% worse than Arkansas averageArkansas average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
43.1%
Rate of successful return to home or community from a skilled nursing facility.
43.1%
15% worse than Arkansas averageArkansas average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$16K
37% lower than Arkansas averageArkansas average: $26K
Number of fines
1
32% fewer fines than Arkansas averageArkansas average: 1.5
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
429% more payment denials than Arkansas averageArkansas average: 0.2
Fines amount comparison
Fines amount comparison
This facility
$16K
Arkansas average
$26K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 11, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 11, 2023
$16K
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jan 11, 2023
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jan 11, 2023
20 days
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for The Springs of Pinnacle Mountain based on CMS SNF Cost Reports.
Occupancy Rate
70.0%
↓ 1.2pp vs 2023
Net Income
-$940,682
↓ ~$1.8M vs 2023
Total Payroll
$4,596,532
↑ ~$418K vs 2023
Profit Margin
-10.2%
↓ 19.8pp vs 2023
Loading trend charts...
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