Encore at West Little Rock
Nursing Home & Memory Care · Little Rock, AR
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Encore at West Little Rock

Nursing Home & Memory Care · Little Rock, AR
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
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Encore at West Little Rock accepts Medicare, Medicaid, and private pay.

Overview of Encore at West Little Rock

For over two decades, Encore at West Little Rock has remained a beacon of excellence, catering to the diverse needs of the senior community in Arkansas. With a holistic approach, they offer a comprehensive range of long-term care and short-term rehabilitation services. Their dedicated team of professionals is available round-the-clock, equipped with advanced medical resources to meet any healthcare needs. Whether it’s providing exceptional post-hospital or post-surgical care, their expertise shines through, fostering a nurturing environment that promotes healing and well-being. 
With personalized therapeutic approaches and specialized dietary considerations, residents receive the utmost care tailored to their requirements. From immersive culinary experiences to embracing the wonders of technology, residents are encouraged to explore their passions and embark on new adventures. The therapeutic power of pet companionship is harnessed as well, infusing warmth and companionship into everyday life. As a Medicare-approved institution, Encore’s commitment to excellence is undeniable.

(501) 225-8888

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 59.4% Above AR avg. ▲ 59.4% Above AR avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 38.4% Above AR avg. ▲ 38.4% Above AR avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 25.6% Above AR avg. ▲ 25.6% Above AR avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 36.6% Above AR avg. ▲ 36.6% Above AR avg.Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Arkansas state averages

Total nursing care / resident Info This home is ranked 125th out of 182 homes in Arkansas. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 16m per day
Rank #125 / 182Nurse hours — State benchmarkedThis home is ranked 125th out of 182 homes in Arkansas. Shows adjusted nurse hours per resident per day benchmarked to the Arkansas average, with a ranking across 182 Arkansas SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
This facility Arkansas avg (4h 40m per day)
vs Arkansas avg
-9%

3 of 5 metrics below state avg

Standout metric Weekend RN is +6% above state avg
Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 24m per day ■ Avg State avg: 24m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 50m per day ▼ 12% State avg: 57m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 36m per day ▼ 5% State avg: 2h 44m per day · National avg: 2h 21m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 22m per day ▼ 4% State avg: 3h 29m per day · National avg: 3h 26m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 17m per day ▲ 6% State avg: 16m per day · National avg: 29m per day

Types of Care at Encore at West Little Rock

Nursing Home Memory Care

Capacity and availability

This home usually has availability

Occupancy lower than 85% suggests more openings may be available.

Higher occupancy than the Arkansas average: 71.3%
Occupancy rate 75.4% Rank #69 / 183Occupancy rate — State benchmarkedThis home is ranked 69th out of 183 homes in Arkansas. Shows this facility's occupancy rate versus the Arkansas average, with its Statewide rank out of 183. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay 238 days
Occupancy rate
75.4% Rank #69 / 183Occupancy rate — State benchmarkedThis home is ranked 69th out of 183 homes in Arkansas. Shows this facility's occupancy rate versus the Arkansas average, with its Statewide rank out of 183. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
238 days
Walk Score
Walk Score: 51 / 100 Rank #95 / 419Walk Score — State benchmarkedThis home is ranked 95th out of 419 homes in Arkansas. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Arkansas SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

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Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 118
Employees 105
Contractors 13
Staff to resident ratio 1.66:1
5% better than Arkansas average
Arkansas average ratio: 1.59:1 Arkansas average ratio: 1.59:1See full Arkansas ranking
Avg staff/day 43
Average shift 8.1 hours
0% compared with Arkansas average
Arkansas average: 8 hours Arkansas average shift: 8 hoursSee full Arkansas ranking
Total staff hours (quarter) 31,984

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff 5
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.1 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff 18
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.7 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff 65
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.8 hours

This role is partially covered by contractors.

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

5.3%

1,681 contractor hours this quarter

Respiratory Therapy Technician: 3 Physical Therapy Assistant: 2 Speech Language Pathologist: 2 Medical Director: 1 Qualified Social Worker: 1 Certified Nursing Assistant: 1 Clinical Nurse Specialist: 1 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant6416519,00892100%7.8
Licensed Practical Nurse180185,85292100%9.7
Clinical Nurse Specialist6171,7539098%8.1
RN Director of Nursing2027736267%7.4
Registered Nurse5057616368%9.1
Medication Aide/Technician1015895964%10
Nurse Practitioner6065536672%7.9
Dietitian1015206368%8.3
Physical Therapy Assistant0224856874%7.1
Mental Health Service Worker1014846065%8.1
Administrator1014645863%8
Speech Language Pathologist0224186672%6.3
Qualified Social Worker0112495661%4.5
Medical Director011291213%2.4
Respiratory Therapy Technician033272729%1
Occupational Therapy Assistant0111133%3.8
Occupational Therapy Aide0111033%3.3
65 Certified Nursing Assistant
% of Days 100%
18 Licensed Practical Nurse
% of Days 100%
7 Clinical Nurse Specialist
% of Days 98%
2 RN Director of Nursing
% of Days 67%
5 Registered Nurse
% of Days 68%
1 Medication Aide/Technician
% of Days 64%
6 Nurse Practitioner
% of Days 72%
1 Dietitian
% of Days 68%
2 Physical Therapy Assistant
% of Days 74%
1 Mental Health Service Worker
% of Days 65%
1 Administrator
% of Days 63%
2 Speech Language Pathologist
% of Days 72%
1 Qualified Social Worker
% of Days 61%
1 Medical Director
% of Days 13%
3 Respiratory Therapy Technician
% of Days 29%
1 Occupational Therapy Assistant
% of Days 3%
1 Occupational Therapy Aide
% of Days 3%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 3.0
62% better than Arkansas average

Arkansas average: 7.7

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 4.8
64% better than Arkansas average

Arkansas average: 13.3

Long-stay resident measures
Significantly above average Arkansas avg: 4.2 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 4.3%
63% better than Arkansas average

Arkansas average: 11.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 6.8%
49% better than Arkansas average

Arkansas average: 13.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 3.2%
79% better than Arkansas average

Arkansas average: 15.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.2%
44% better than Arkansas average

Arkansas average: 3.9%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 1.4%
70% better than Arkansas average

Arkansas average: 4.7%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Arkansas average

Arkansas average: 1.3%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 0.0%
100% better than Arkansas average

Arkansas average: 5.0%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Arkansas average

Arkansas average: 1.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 9.1%
13% better than Arkansas average

Arkansas average: 10.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.6%
5% better than Arkansas average

Arkansas average: 94.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
In line with Arkansas average

Arkansas average: 96.2%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 3.03
54% worse than Arkansas average

Arkansas average: 1.97

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.81
17% better than Arkansas average

Arkansas average: 2.18

Short-stay resident measures
Above average Arkansas avg: 2.7 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 89.3%
10% better than Arkansas average

Arkansas average: 80.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Arkansas average

Arkansas average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 93.9%
21% better than Arkansas average

Arkansas average: 77.7%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 24.4%
In line with Arkansas average

Arkansas average: 25.2%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 14.8%
7% worse than Arkansas average

Arkansas average: 13.8%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Arkansas average

Arkansas average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 71.0%
32% better than Arkansas average

Arkansas average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 46.5%
8% worse than Arkansas average

Arkansas average: 50.6%

Breakdown by payment type

Medicare

20% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

69% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

11% of new residents, often for long-term daily care.

Typical stay 4 - 5 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 71
Medicare
3
4.2% of residents
Medicaid
50
70.4% of residents
Private pay or other
18
25.4% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Privately-owned community
Home revenue
$8.1M
Operating loss
-$515.1K
Privately-owned community
Home revenue
$8.1M Rank #123 / 181Revenue — State benchmarkedThis home is ranked 123rd out of 181 homes in Arkansas. Shows this facility's annual revenue compared to the Arkansas SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Operating loss
-$515.1K
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations. Rank #59 / 181Payroll — State benchmarkedThis home is ranked 59th out of 181 homes in Arkansas. Shows total annual staff payroll benchmarked to the Arkansas average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$4.9M
60.7% of revenue Rank #19 / 181Payroll % — State benchmarkedThis home is ranked 19th out of 181 homes in Arkansas. Shows payroll as a percentage of revenue versus the Arkansas average. Well-run Arkansas SNFs typically land around 47–60% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.7M
Total costs $8.6M

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Places of interest near Encore at West Little Rock

Address 8.3 miles from city center Info Estimated distance in miles from Little Rock's city center to Encore at West Little Rock's address, calculated via Google Maps. — 0.11 miles to nearest hospital (Physical Therapy Institute-West Little Rock)

Calculate Travel Distance to Encore at West Little Rock

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Financial Assistance for
Nursing Home in Arkansas

Encore at West Little Rock is located in Little Rock, Arkansas.
Here are the financial assistance programs available to residents in Arkansas.

Get Financial aid guidance

ARChoices

Arkansas Medicaid ARChoices

Age 65+ or 21+ with disability
General Arkansas resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AR

Rural focus; possible waitlists.

Benefits
Personal care (5-7 hours/day) Meals ($7/meal) Respite care (240 hours/year) Adult day services ($60/day)

Choices in Living Resource Center

Arkansas Choices in Living

Age 60+
General Arkansas resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
AR

Limited direct funding; mostly referral-based.

Benefits
Care coordination Limited respite (up to 5 days/year) Transportation assistance (~5 trips/month)

Living Choices Assisted Living Waiver

Arkansas Medicaid Living Choices Assisted Living Waiver

Age 65+
General Arkansas resident, requires nursing home-level care, lives in a Level II assisted living facility.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple); spousal rules apply.
AR

Limited provider network; excludes Level I facilities (no nursing services).

Benefits
Personal care (~5 hours/day) Medication management Nursing Activities Transportation

Program of All-Inclusive Care for the Elderly (PACE)

Arkansas Medicaid PACE

Age 55+
General Arkansas resident, nursing home-level care, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR
Asset Limits $2,000 (individual), $3,000 (couple).
AR

Limited geographic availability.

Benefits
Primary/preventive care Personal care (5-7 hours/day) Meals Transportation Therapy

Arkansas State Plan Personal Care

Arkansas Medicaid Personal Care Program

Age
General Any age, Arkansas resident, needs ADL/IADL help, Medicaid-eligible.
Income Limits (2025) ~$1,004/month individual
Asset Limits $9,660 (individual), $14,470 (couple).
AR

No nursing home-level care requirement.

Benefits
Personal care (~4-6 hours/day) Homemaker services (e.g., meal prep)

Compare Nursing Home around Little Rock

The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.

5 facilities compared · CMS & AR Dept. of Health data

Filter by care type
Encore at West Little Rock
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Little Rock (Rainwood Cove)97 75.4% +6%4.26 -23%-9%$0222.4-74- 51 Courtney Nichols$8.1M$4.9M60.7%45390
The Springs of Chenal
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Little Rock (John Barrow)70 57.9% -19%4.37 +28%-7%$0163.2-49A+ 10 Samuel Vallery$5.7M$3.2M56.3%45288
Hickory Heights Health & Rehab
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Little Rock120 95.0% +33%4.78 +47%+2%$0235.8-97A+ 10 Renee Phillips$17.0M$7.4M43.7%45455
The Springs of John Barrow
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Little Rock (John Barrow)139 55.1% -23%4.61 -45%-1%$10.2k202.9-93- 29 -$10.2M$4.2M40.7%45432
The Green House Cottages of Poplar Grove
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Little Rock (Leander)120 93.8% +32%6.16 -32%+32%$0343.4-106A+ 31 Marybret, LLC$16.0M$8.3M51.9%45466

Frequently Asked Questions about Encore at West Little Rock

What neighborhood is Encore at West Little Rock in?

Encore at West Little Rock is in the Rainwood Cove neighborhood.

Is Encore at West Little Rock in a walkable area?

Encore at West Little Rock has a walk score of 51. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the phone number of Encore at West Little Rock?

(501) 225-8888 will put you in contact with the team at Encore at West Little Rock.

Is Encore at West Little Rock Medicare or Medicaid certified?

Yes — Encore at West Little Rock is a CMS-certified provider of Medicare and Medicaid.

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