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Nursing Home in Hot Springs

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

The Springs of Park Avenue

Nursing Home in Hot Springs

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

The Springs of Park Avenue

1401 Park Avenue, Hot Springs, AR 71901 View map
Overview of The Springs of Park Avenue

The Springs Park Avenue boasts its services are delivered with only the best in its class brought by its premier level of care entrusted to residents. The nursing home boasts its innovative and modern approach to senior recovery. Offering skilled nursing, memory care, and rehabilitation services, seniors will feel a sense of safety, security, and belonging. The residents at The Springs Park Avenue will experience an unmatched level of exceptional care delivered by its patient-friendly staff to offer the best care possible for its residents.
The nursing home in Hot Springs is dedicated to upholding passion and peace of mind in the lifestyles of its residents. It offers its exclusive Serenity at The Springs, a specialized program unit for memory care residents; it also has a Telemedicine service that encompasses health monitoring by the immediate call of physicians to assess medical conditions as a preventive measure to rush to the hospital. Other clinical services include stroke recovery, IV therapy, orthopedic therapy, post-surgical care, pain management, technical therapy programs, and diabetic care.

(501) 327-0200

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
4/5
Arkansas average: 3.1/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
3/5
Arkansas average: 2.9/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
3/5
Arkansas average: 3.2/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
5/5
Arkansas average: 3.7/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
4h 16m per day

This home provides 9% less nursing time per resident than the Arkansas average.

Arkansas average: 4h 40m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 27m per day 24m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 2h 28m per day 2h 44m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 3h 39m per day 3h 29m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 2m per day 2m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 29m per day 16m per day 29m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 95

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Arkansas average
Occupancy rate 73.1%
Residents per day (avg) 73
Occupancy rate
73.1%
Residents per day (avg)
73

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

24% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

64% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

12% of new residents, often for long-term daily care.

Typical stay 11 months

Finances and operations

Privately-owned community
Home revenue
$9.4M
Profit
$1.0M
Privately-owned community
Home revenue
$9,368,194.00
Profit
$1,017,061.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.0M
32.1% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.3M
Total costs $8.4M

Types of Care at The Springs of Park Avenue

Memory Care Nursing Home
Contact The Springs of Park Avenue

Health Inspection History

Inspections
Total health inspections 4

Arkansas average 4.2


Last Health inspection on Aug 2025

Total health citations 23

Arkansas average 21.8

Citations per inspection
5.75

Arkansas average 5.32


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

21 of 23 citations resulted from standard inspections; and 2 of 23 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Arkansas average

Arkansas average: 0.4


Serious Health citations More info 0
100% better than Arkansas average

Arkansas average: 0.2

0 critical citations More info Arkansas average: 0.4

0 serious citations More info Arkansas average: 0.2

23 moderate citations More info Arkansas average: 20.9

0 minor citations More info Arkansas average: 0.4
Citations history (last 3 years)
Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Aug 06, 2025
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Aug 06, 2025
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Aug 06, 2025
Corrected

Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Dec 31, 2024
Corrected

Compare Nursing Homes around Hot Springs The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.

5 facilities compared · CMS & AR Dept. of Health data · Updated Apr 2026

Filter by care type
Quapaw Care and Rehabilitation Center, LLC
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Hot Springs
126
78.2%
+10%
5.72
-35%
+22%
0
25
8.3
0
98
-
Farmer, Cindy
$14.1M
$5.0M
35.1%
45338
Lake Hamilton Health and Rehab
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Hot Springs
84
88.5%
+24%
4.72
-22%
+1%
0
22
7.3
0
75
-
Levato, Amanda
$13.9M
$3.3M
23.7%
45445
The Springs of Park Avenue
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Hot Springs
95
73.1%
+3%
4.27
+7%
-9%
0
23
5.8
0
73
17
Luster, Stacy
$9.4M
$3.0M
32.1%
45142
Belvedere Nursing and Rehabilitation Center, LLC
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Hot Springs
120
94.2%
+32%
4.66
-66%
0%
2
25
5.0
3
117
-
-
$18.8M
$5.3M
28%
45463
Fortress Living
-
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Hot Springs
-
-
-
-
-
-
-
-
-
0
0
0.0
0
-
1
-
-
-
-
-

Places of interest near The Springs of Park Avenue

Address 2.4 miles from city center — 1.46 miles to nearest hospital (Well-being Hub CHI St. Vincent)

Address 1401 Park Avenue, Hot Springs, AR 71901

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 118
Employees 106
Contractors 12
Staff to resident ratio 1.57:1
0% compared with Arkansas average

Arkansas average ratio: 1.61:1

Avg staff/day 41
Average shift 7.6 hours
5% worse than Arkansas average

Arkansas average: 8 hours

Total staff hours (quarter) 28,539
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 7
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.7 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 17
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.4 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 50
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

2.8%

807 contractor hours this quarter

Physical Therapy Aide: 2 Speech Language Pathologist: 2 Qualified Social Worker: 2 Respiratory Therapy Technician: 2 Occupational Therapy Aide: 1 Medical Director: 1 Physical Therapy Assistant: 1 Occupational Therapy Assistant: 1
Staff by category
Certified Nursing Assistant5005014,61591100%8
Licensed Practical Nurse170174,05791100%8.4
RN Director of Nursing6061,8287077%7.5
Registered Nurse7071,80091100%7.7
Clinical Nurse Specialist4049138088%10
Speech Language Pathologist3258056976%6.9
Physical Therapy Aide3256758593%5.5
Nurse Aide in Training3036315864%7.7
Nurse Practitioner4045436571%8.1
Dental Services Staff1015076774%7.6
Other Dietary Services Staff1014896976%7.1
Administrator1014725965%8
Medication Aide/Technician2024644651%8.9
Qualified Social Worker2244526268%7.3
Respiratory Therapy Technician1231055459%1.9
Physical Therapy Assistant112633741%1.7
Occupational Therapy Aide011512527%2
Medical Director011381213%3.2
Occupational Therapy Assistant0113089%3.8
50 Certified Nursing Assistant
% of Days 100%
17 Licensed Practical Nurse
% of Days 100%
6 RN Director of Nursing
% of Days 77%
7 Registered Nurse
% of Days 100%
4 Clinical Nurse Specialist
% of Days 88%
5 Speech Language Pathologist
% of Days 76%
5 Physical Therapy Aide
% of Days 93%
3 Nurse Aide in Training
% of Days 64%
4 Nurse Practitioner
% of Days 71%
1 Dental Services Staff
% of Days 74%
1 Other Dietary Services Staff
% of Days 76%
1 Administrator
% of Days 65%
2 Medication Aide/Technician
% of Days 51%
4 Qualified Social Worker
% of Days 68%
3 Respiratory Therapy Technician
% of Days 59%
2 Physical Therapy Assistant
% of Days 41%
1 Occupational Therapy Aide
% of Days 27%
1 Medical Director
% of Days 13%
1 Occupational Therapy Assistant
% of Days 9%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
75 residents
Residents by payment source
Medicare
22 residents (29.3%)
Medicaid
38 residents (50.7%)
Private pay or other
15 residents (20%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 2.4
69% better than Arkansas average

Arkansas average: 7.7

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 7.0
48% better than Arkansas average

Arkansas average: 13.3

Long-stay resident measures
Significantly above average Arkansas avg: 4.2 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 3.0%
74% better than Arkansas average

Arkansas average: 11.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 2.1%
84% better than Arkansas average

Arkansas average: 13.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 15.8%
5% worse than Arkansas average

Arkansas average: 15.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.3%
68% better than Arkansas average

Arkansas average: 3.9%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.6%
In line with Arkansas average

Arkansas average: 4.7%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Arkansas average

Arkansas average: 1.3%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 1.1%
79% better than Arkansas average

Arkansas average: 5.0%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Arkansas average

Arkansas average: 1.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 9.4%
10% better than Arkansas average

Arkansas average: 10.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.7%
5% better than Arkansas average

Arkansas average: 94.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 97.1%
In line with Arkansas average

Arkansas average: 96.2%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.30
17% worse than Arkansas average

Arkansas average: 1.97

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.33
39% better than Arkansas average

Arkansas average: 2.18

Short-stay resident measures
Above average Arkansas avg: 2.5 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 96.0%
19% better than Arkansas average

Arkansas average: 80.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.9%
89% worse than Arkansas average

Arkansas average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 84.8%
9% better than Arkansas average

Arkansas average: 77.7%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 23.0%
9% better than Arkansas average

Arkansas average: 25.2%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 10.4%
25% better than Arkansas average

Arkansas average: 13.8%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 1.1%
45% worse than Arkansas average

Arkansas average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 41.2%
23% worse than Arkansas average

Arkansas average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 54.8%
8% better than Arkansas average

Arkansas average: 50.6%

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Financial Aid for Arkansas Seniors

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ARChoices

Arkansas Medicaid ARChoices

Age 65+ or 21+ with disability, Arkansas resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Rural focus; possible waitlists.

Choices in Living Resource Center

Arkansas Choices in Living

Age 60+, Arkansas resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited direct funding; mostly referral-based.

Living Choices Assisted Living Waiver

Arkansas Medicaid Living Choices Assisted Living Waiver

Age 65+, Arkansas resident, requires nursing home-level care, lives in a Level II assisted living facility.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple); spousal rules apply.

Limited provider network; excludes Level I facilities (no nursing services).

Program of All-Inclusive Care for the Elderly (PACE)

Arkansas Medicaid PACE

Age 55+, Arkansas resident, nursing home-level care, safe with PACE support.

~$2,829/month (300% FBR).

$2,000 (individual), $3,000 (couple).

Limited geographic availability.

Arkansas State Plan Personal Care

Arkansas Medicaid Personal Care Program

Any age, Arkansas resident, needs ADL/IADL help, Medicaid-eligible.

~$1,004/month (individual).

$9,660 (individual), $14,470 (couple).

No nursing home-level care requirement.

Senior Community Service Employment Program (SCSEP)

Arkansas SCSEP (federally funded, state-administered)

Age 55+, unemployed, low-income, Arkansas resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents.

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