Total staff
107
Employees
104
Contractors
3
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
The Springs of Park Avenue
Nursing Home & Memory Care · Hot Springs, AR
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Springs of Park Avenue
Nursing Home & Memory Care · Hot Springs, AR
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Springs of Park Avenue accepts Medicare, Medicaid, and private pay.
The Springs Park Avenue boasts its services are delivered with only the best in its class brought by its premier level of care entrusted to residents. The nursing home boasts its innovative and modern approach to senior recovery. Offering skilled nursing, memory care, and rehabilitation services, seniors will feel a sense of safety, security, and belonging. The residents at The Springs Park Avenue will experience an unmatched level of exceptional care delivered by its patient-friendly staff to offer the best care possible for its residents.
The nursing home in Hot Springs is dedicated to upholding passion and peace of mind in the lifestyles of its residents. It offers its exclusive Serenity at The Springs, a specialized program unit for memory care residents; it also has a Telemedicine service that encompasses health monitoring by the immediate call of physicians to assess medical conditions as a preventive measure to rush to the hospital. Other clinical services include stroke recovery, IV therapy, orthopedic therapy, post-surgical care, pain management, technical therapy programs, and diabetic care.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 125th out of 182 homes in Arkansas. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 125th out of 182 homes in Arkansas. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 16m per day
Rank #125 / 182Nurse hours — State benchmarkedThis home is ranked 125th out of 182 homes in Arkansas. Shows adjusted nurse hours per resident per day benchmarked to the Arkansas average, with a ranking across 182 Arkansas SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Arkansas avg
-9%
Standout metric
RN (Weekend) is +81% above state avg
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 27m per day | ▲ 13% State avg: 24m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 56m per day | ■ Avg State avg: 57m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 28m per day | ▼ 10% State avg: 2h 44m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 22m per day | ▼ 3% State avg: 3h 29m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | ■ Avg State avg: 2m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 29m per day | ▲ 81% State avg: 16m per day · National avg: 29m per day |
Types of Care at The Springs of Park Avenue
Memory Care
Nursing Home
Capacity and availability
This home usually has availability
Occupancy lower than 85% suggests more openings may be available.
Occupancy rate
73.1%
Rank #83 / 182Occupancy rate — State benchmarkedThis home is ranked 83rd out of 182 homes in Arkansas. Shows this facility's occupancy rate versus the Arkansas average, with its Statewide rank out of 182. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
77 days
Occupancy rate
73.1%
Rank #83 / 182Occupancy rate — State benchmarkedThis home is ranked 83rd out of 182 homes in Arkansas. Shows this facility's occupancy rate versus the Arkansas average, with its Statewide rank out of 182. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
77 days
Walk Score: 17 / 100 Rank #139 / 187Walk Score — State benchmarkedThis home is ranked 139th out of 187 homes in Arkansas. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Arkansas SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Staff to resident ratio
1.43:1
11% worse than Arkansas average
Avg staff/day
40
Average shift
7.8 hours
0% compared with Arkansas average
Total staff hours (quarter)
28,579
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
Total count
8
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
24
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
48
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursNo contractors work on this role.
Contractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
0.3%
94 contractor hours this quarter
Occupational Therapy Aide: 1
Occupational Therapy Assistant: 1
Medical Director: 1
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 48 | 0 | 48 | 16,077 | 92 | 100% | 8.2 |
| Licensed Practical Nurse | 24 | 0 | 24 | 4,814 | 92 | 100% | 8.1 |
| RN Director of Nursing | 4 | 0 | 4 | 1,712 | 67 | 73% | 7.5 |
| Registered Nurse | 8 | 0 | 8 | 1,264 | 90 | 98% | 8.7 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 929 | 80 | 87% | 10 |
| Physical Therapy Aide | 3 | 0 | 3 | 730 | 86 | 93% | 5.7 |
| Nurse Practitioner | 4 | 0 | 4 | 554 | 66 | 72% | 8.2 |
| Dental Services Staff | 1 | 0 | 1 | 516 | 68 | 74% | 7.6 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Other Dietary Services Staff | 1 | 0 | 1 | 484 | 69 | 75% | 7 |
| Medication Aide/Technician | 2 | 0 | 2 | 397 | 36 | 39% | 9.9 |
| Qualified Social Worker | 2 | 0 | 2 | 244 | 71 | 77% | 2.7 |
| Respiratory Therapy Technician | 1 | 0 | 1 | 97 | 49 | 53% | 2 |
| Speech Language Pathologist | 2 | 0 | 2 | 83 | 25 | 27% | 3.2 |
| Physical Therapy Assistant | 1 | 0 | 1 | 73 | 41 | 45% | 1.8 |
| Occupational Therapy Aide | 0 | 1 | 1 | 39 | 8 | 9% | 4.9 |
| Medical Director | 0 | 1 | 1 | 35 | 10 | 11% | 3.5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 20 | 7 | 8% | 2.9 |
48 Certified Nursing Assistant
% of Days
100%
24 Licensed Practical Nurse
% of Days
100%
4 RN Director of Nursing
% of Days
73%
8 Registered Nurse
% of Days
98%
2 Clinical Nurse Specialist
% of Days
87%
3 Physical Therapy Aide
% of Days
93%
4 Nurse Practitioner
% of Days
72%
1 Dental Services Staff
% of Days
74%
1 Administrator
% of Days
70%
1 Other Dietary Services Staff
% of Days
75%
2 Medication Aide/Technician
% of Days
39%
2 Qualified Social Worker
% of Days
77%
1 Respiratory Therapy Technician
% of Days
53%
2 Speech Language Pathologist
% of Days
27%
1 Physical Therapy Assistant
% of Days
45%
1 Occupational Therapy Aide
% of Days
9%
1 Medical Director
% of Days
11%
1 Occupational Therapy Assistant
% of Days
8%
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
2.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
2.4
69% better than Arkansas averageArkansas average: 7.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
7.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
7.0
48% better than Arkansas averageArkansas average: 13.3
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
3.0%
Percent of long-stay residents whose need for help with daily activities has increased
3.0%
74% better than Arkansas averageArkansas average: 11.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
2.1%
Percent of long-stay residents whose ability to move independently worsened
2.1%
84% better than Arkansas averageArkansas average: 13.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
15.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
15.8%
5% worse than Arkansas averageArkansas average: 15.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.3%
Percent of long-stay residents experiencing one or more falls with major injury
1.3%
68% better than Arkansas averageArkansas average: 3.9%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.6%
Percent of long-stay high risk residents with pressure ulcers
4.6%
In line with Arkansas averageArkansas average: 4.7%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Arkansas averageArkansas average: 1.3%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
1.1%
Percent of long-stay residents who lose too much weight
1.1%
79% better than Arkansas averageArkansas average: 5.0%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Arkansas averageArkansas average: 1.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
9.4%
Percent of long-stay residents who received an antipsychotic medication
9.4%
10% better than Arkansas averageArkansas average: 10.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.7%
5% better than Arkansas averageArkansas average: 94.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.1%
In line with Arkansas averageArkansas average: 96.2%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
2.30
Number of hospitalizations per 1,000 long-stay resident days.
2.30
17% worse than Arkansas averageArkansas average: 1.97
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.33
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.33
39% better than Arkansas averageArkansas average: 2.18
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.0%
19% better than Arkansas averageArkansas average: 80.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.9%
Percent of short-stay residents who newly received an antipsychotic medication
2.9%
89% worse than Arkansas averageArkansas average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
84.8%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
84.8%
9% better than Arkansas averageArkansas average: 77.7%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.0%
9% better than Arkansas averageArkansas average: 25.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
10.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
10.4%
25% better than Arkansas averageArkansas average: 13.8%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
1.1%
Percentage of SNF residents who experience falls with major injury during their stay.
1.1%
45% worse than Arkansas averageArkansas average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
41.2%
Percentage of residents at or above expected ability to care for themselves at discharge.
41.2%
23% worse than Arkansas averageArkansas average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
54.8%
Rate of successful return to home or community from a skilled nursing facility.
54.8%
8% better than Arkansas averageArkansas average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
24% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
64% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
12% of new residents, often for long-term daily care.
Typical stay
11 months
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
75
Medicare
22
29.3% of residents
Medicaid
38
50.7% of residents
Private pay or other
15
20% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for The Springs of Park Avenue based on CMS SNF Cost Reports.
Occupancy Rate
73.1%
↑ 4.3pp vs 2023
Net Income
$1.0M
↓ ~$24.5K vs 2023
Total Payroll
$3.9M
↑ ~$355.0K vs 2023
Profit Margin
10.9%
↓ 0.4pp vs 2023
Finances and operations
Privately-owned community
Home revenue
$9.4M
Profit
$1.0M
Privately-owned community
Home revenue
$9.4M Rank #87 / 181Revenue — State benchmarkedThis home is ranked 87th out of 181 homes in Arkansas. Shows this facility's annual revenue compared to the Arkansas SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Profit
$1.0M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #112 / 181Payroll — State benchmarkedThis home is ranked 112th out of 181 homes in Arkansas. Shows total annual staff payroll benchmarked to the Arkansas average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$3.9M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #112 / 181Payroll — State benchmarkedThis home is ranked 112th out of 181 homes in Arkansas. Shows total annual staff payroll benchmarked to the Arkansas average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$8.4M
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Places of interest near The Springs of Park Avenue
2.4 miles from city center
Estimated distance in miles from Hot Springs's city center to The Springs of Park Avenue's address, calculated via Google Maps.
— 1.46 miles to nearest hospital (Well-being Hub CHI St. Vincent)
Calculate Travel Distance to The Springs of Park Avenue
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Financial Assistance for
Nursing Home in Arkansas
The Springs of Park Avenue is located in Hot Springs, Arkansas.
Here are the financial assistance programs available to residents in Arkansas.
Compare Nursing Home around Hot Springs
The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
Filter by care type
| Lake Hamilton Health and Rehab |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Hot Springs | 84 | 88.5% | +24% | 4.72 | -71% | +1% | $0 | 22 | 7.3 | - | 75 | 81 | Amanda Levato | $13.9M | $4.5M | 32.5% | 45445 | ||||
| The Springs of Park Avenue |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Hot Springs | 95 | 73.1% | +3% | 4.27 | +36% | -9% | $0 | 23 | 5.8 | - | 73 | 17 | Stacy Luster | $9.4M | $3.9M | 41.2% | 45142 | ||||
| Belvedere Nursing and Rehabilitation Center, LLC |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Hot Springs | 120 | 94.2% | +32% | 4.66 | -75% | 0% | $209.5k | 25 | 5.0 | 3 | 117 | 0 | - | $18.8M | $6.5M | 34.7% | 45463 |
Frequently Asked Questions about The Springs of Park Avenue
Is The Springs of Park Avenue in a walkable area?
The Springs of Park Avenue has a walk score of 17. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the address of The Springs of Park Avenue?
The Springs of Park Avenue is located at 1401 Park Avenue, Hot Springs, AR 71901.
What is the phone number of The Springs of Park Avenue?
(501) 327-0200 will put you in contact with the team at The Springs of Park Avenue.
Is The Springs of Park Avenue Medicare or Medicaid certified?
Yes — The Springs of Park Avenue is a CMS-certified provider of Medicare and Medicaid.
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