3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Located at 1401 Park Avenue in Hot Springs, Arkansas, The Springs of Park Avenue functions as a specialized nexus for skilled nursing, rehabilitation, and memory care. The financial model accommodates Medicare, Medicaid, and private pay structures.
Operational metrics indicate an average stay of 77 days. This duration suggests a post-acute rehabilitation focus where the system prioritizes recovery and discharge over long-term residency. Occupancy is maintained at 73.1%. Daily staffing allocation per resident totals 4 hours and 16 minutes, partitioned into 24 minutes of RN care, 56 minutes from LPNs, and 2 hours and 21 minutes from nurse aides.
Memory care is centralized within the Serenity at The Springs unit. The clinical framework integrates telemedicine to facilitate immediate physician consultations and reduce hospital transfers. Available interventions include IV and orthopedic therapy, stroke recovery, post-surgical support, pain management, and diabetic care.
The site possesses a Walk Score of 17. Consequently, logistics for off-campus transit rely entirely on vehicles.
The Springs of Park Avenue represents an efficient option for families seeking a recovery-oriented model that combines short-term rehabilitation with on-site memory care infrastructure.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 24m per day | ■ Avg State avg: 24m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 56m per day | ■ Avg State avg: 57m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 21m per day | ▼ 14% State avg: 2h 44m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 32m per day | ■ Avg State avg: 3h 29m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 1m per day | ▼ 59% State avg: 2m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 28m per day | ▲ 72% State avg: 16m per day · National avg: 29m per day |
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
10% fewer staff per resident than Arkansas average
0% compared with Arkansas average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 8 RN Staff are full-time employees. No contractors work on this role.
8
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursAssists with medical care and medications.
All 24 LPN Staff are full-time employees. No contractors work on this role.
24
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursHelps with daily care and mobility.
All 48 CNA Staff are full-time employees. No contractors work on this role.
48
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
94 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 48 | 0 | 48 | 16,077 | 92 | 100% | 8.2 |
| Licensed Practical Nurse | 24 | 0 | 24 | 4,814 | 92 | 100% | 8.1 |
| RN Director of Nursing | 4 | 0 | 4 | 1,712 | 67 | 73% | 7.5 |
| Registered Nurse | 8 | 0 | 8 | 1,264 | 90 | 98% | 8.7 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 929 | 80 | 87% | 10 |
| Physical Therapy Aide | 3 | 0 | 3 | 730 | 86 | 93% | 5.7 |
| Nurse Practitioner | 4 | 0 | 4 | 554 | 66 | 72% | 8.2 |
| Dental Services Staff | 1 | 0 | 1 | 516 | 68 | 74% | 7.6 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Other Dietary Services Staff | 1 | 0 | 1 | 484 | 69 | 75% | 7 |
| Medication Aide/Technician | 2 | 0 | 2 | 397 | 36 | 39% | 9.9 |
| Qualified Social Worker | 2 | 0 | 2 | 244 | 71 | 77% | 2.7 |
| Respiratory Therapy Technician | 1 | 0 | 1 | 97 | 49 | 53% | 2 |
| Speech Language Pathologist | 2 | 0 | 2 | 83 | 25 | 27% | 3.2 |
| Physical Therapy Assistant | 1 | 0 | 1 | 73 | 41 | 45% | 1.8 |
| Occupational Therapy Aide | 0 | 1 | 1 | 39 | 8 | 9% | 4.9 |
| Medical Director | 0 | 1 | 1 | 35 | 10 | 11% | 3.5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 20 | 7 | 8% | 2.9 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
2.4
69% better than Arkansas averageArkansas average: 7.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
7.0
48% better than Arkansas averageArkansas average: 13.3
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
3.0%
74% better than Arkansas averageArkansas average: 11.5%
Percent of long-stay residents whose ability to move independently worsened
2.1%
84% better than Arkansas averageArkansas average: 13.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
15.8%
5% worse than Arkansas averageArkansas average: 15.1%
Percent of long-stay residents experiencing one or more falls with major injury
1.3%
68% better than Arkansas averageArkansas average: 3.9%
Percent of long-stay high risk residents with pressure ulcers
4.6%
In line with Arkansas averageArkansas average: 4.7%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Arkansas averageArkansas average: 1.3%
Percent of long-stay residents who lose too much weight
1.1%
79% better than Arkansas averageArkansas average: 5.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Arkansas averageArkansas average: 1.5%
Percent of long-stay residents who received an antipsychotic medication
9.4%
10% better than Arkansas averageArkansas average: 10.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.7%
5% better than Arkansas averageArkansas average: 94.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.1%
In line with Arkansas averageArkansas average: 96.2%
Number of hospitalizations per 1,000 long-stay resident days.
2.30
17% worse than Arkansas averageArkansas average: 1.97
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.33
39% better than Arkansas averageArkansas average: 2.18
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.0%
19% better than Arkansas averageArkansas average: 80.9%
Percent of short-stay residents who newly received an antipsychotic medication
2.9%
89% worse than Arkansas averageArkansas average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
84.8%
9% better than Arkansas averageArkansas average: 77.7%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.0%
9% better than Arkansas averageArkansas average: 25.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
10.4%
25% better than Arkansas averageArkansas average: 13.8%
Percentage of SNF residents who experience falls with major injury during their stay.
1.1%
45% worse than Arkansas averageArkansas average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
41.2%
23% worse than Arkansas averageArkansas average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
54.8%
8% better than Arkansas averageArkansas average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
24% of new residents, usually for short-term rehab.
64% of new residents, often for short stays.
12% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
75Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for The Springs of Park Avenue from 2011–2024, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 06/2024.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Most new residents arrive under private pay (64% of admissions), and a typical private pay stay runs around 1 - 2 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
2.4 miles from city center
Estimated distance in miles from Hot Springs's city center to The Springs of Park Avenue's address, calculated via Google Maps.
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The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
| Quapaw Care and Rehabilitation Center, LLC | NH RC | Hot Springs | 126
Facility
126
AR AVG
84
Rank
#50 / 330 | 81.0% | +14% | 5.72 | -67% | +22% | $0 | 25 | 8.3 | - | 92 | - |
81
Facility
81
AR AVG
34
Rank
#1 / 419 | Cindy Farmer | $12.0M | $5.5M | 45.6% | 45338 | ||||
| Lake Hamilton Health and Rehab | NH NC | Hot Springs | 84
Facility
84
AR AVG
84
Rank
#176 / 330 | 88.5% | +24% | 4.72 | -71% | +1% | $0 | 22 | 7.3 | - | 74 | - |
81
Facility
81
AR AVG
34
Rank
#1 / 419 | Amanda Levato | $9.9M | $3.6M | 37% | 45445 | ||||
| The Springs of Park Avenue | NH HC MC PC | Hot Springs | 95
Facility
95
AR AVG
84
Rank
#151 / 330 | 73.1% | +3% | 4.27 | +38% | -9% | $0 | 23 | 5.8 | - | 76 | - |
17
Facility
17
AR AVG
34
Rank
#307 / 419 | Stacy Luster | $9.4M | $3.4M | 36% | 45142 | ||||
| Lakewood Therapy and Living Center | NH | Hot Springs | 80
Facility
80
AR AVG
84
Rank
#186 / 330 | 57.5% | -19% | 4.93 | -54% | +6% | $14.9k | 24 | 4.0 | 1 | 51 | A+ |
4
Facility
4
AR AVG
34
Rank
#373 / 419 | - | $4.4M | $2.1M | 47.1% | 45404 | ||||
| Belvedere Nursing and Rehabilitation Center, LLC | NH | Hot Springs | 120
Facility
120
AR AVG
84
Rank
#59 / 330 | 95.0% | +33% | 4.66 | -74% | 0% | $206.9k | 25 | 5.0 | 3 | 118 | - |
0
Facility
0
AR AVG
34
Rank
#405 / 419 | Belvedere Nursing And Rehabilitation Center, LLC | $15.5M | $5.8M | 37.5% | 45463 |
The Springs of Park Avenue is located in Hot Springs, Arkansas.
Here are the financial assistance programs available to residents in Arkansas.
The Springs of Park Avenue has a walk score of 17. Car-dependent. Most errands require a car, with limited nearby walkable options.
The Springs of Park Avenue's occupancy is 73.1%.
The Springs of Park Avenue is registered as a for-profit in AR.
Yes — there are 4 photos of The Springs of Park Avenue in the photo gallery on this page.
The Springs of Park Avenue is located at 1401 Park Avenue, Hot Springs, AR 71901.
(501) 327-0200 will put you in contact with the team at The Springs of Park Avenue.
Yes — The Springs of Park Avenue is a CMS-certified provider of Medicare and Medicaid.
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