Show Inspection Reports
Total health inspections
3
Arkansas average 4.2
Last Health inspection on Jul 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Quapaw Care and Rehabilitation Center, LLC
Nursing Home in Hot Springs
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Quapaw Care and Rehabilitation Center, LLC
Nursing Home in Hot Springs
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Quapaw Care and Rehabilitation Center is located in Hot Springs, Arkansas. It offers long-term skilled nursing care and specialized rehabilitation services in a supportive atmosphere. The facility is dedicated to providing high-quality care and building strong relationships with residents and their families.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 20th out of 170 homes in Arkansas.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 20th out of 170 homes in Arkansas.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 43m per day
vs Arkansas avg
+20%
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
126
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
78.2%
Avg. Length of Stay
147 days
Occupancy rate
78.2%
Avg. Length of Stay
147 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
32% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
67% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
2% of new residents, often for long-term daily care.
Typical stay
15 - 16 years
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$14.1M
Profit
$1.9M
Privately-owned community
Operated by a business corporation.
Home revenue
$14.1M
Profit
$1.9M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.3M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$12.2M
126-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
Facility TypeSkilled Nursing Facility With Dual Certified Beds (medicaid /medicare)
CountyGarland
CMS Certification Number045338
Certification TypeXIX/XVIII
Quapaw Care and Rehabilitation Center, LLC is administrated by Cynthia Farmer.
Owner NameQuapaw Care and Rehabilitation Center, LLC
Profit StatusLimited Liability Company
Rehabilitation Services
Skilled Nursing
Fax501-525-7441
Specific ProgramsLong Term Care, Specialized Rehab
Inspection History
In Arkansas, the Department of Human Services, Office of Long Term Care is authorized to conduct unannounced inspections and issue official quality of care reports for all senior living providers.
Health Inspection History
Inspections
Total health citations
25
Arkansas average 21.8
Citations per inspection
8.33
Arkansas average 5.32
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 25 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Arkansas averageArkansas average: 0.4
Serious Health citations
0
0
100% better than Arkansas averageArkansas average: 0.2
0 critical citations
0 serious citations
25 moderate citations
0 minor citations
Citations history (last 3 years)
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Jul 24, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Jul 24, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Jul 24, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Jul 24, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Jul 24, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Jul 24, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jul 24, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jul 24, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Hot Springs The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
Filter by care type
| Quapaw Care and Rehabilitation Center, LLC |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Hot Springs | 126 | 78.2% | +10% | 5.72 | -35% | +22% | 0 | 25 | 8.3 | 0 | 98 | - | - | Farmer, Cindy | $14.1M | $5.0M | 35.1% | 45338 | ||||
| Lake Hamilton Health and Rehab |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Hot Springs | 84 | 88.5% | +24% | 4.72 | -22% | +1% | 0 | 22 | 7.3 | 0 | 75 | - | - | Levato, Amanda | $13.9M | $3.3M | 23.7% | 45445 | ||||
| Belvedere Nursing and Rehabilitation Center, LLC |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Hot Springs | 120 | 94.2% | +32% | 4.66 | -66% | 0% | 2 | 25 | 5.0 | 3 | 117 | - | - | - | $18.8M | $5.3M | 28% | 45463 | ||||
| The Caring Place of Hot Springs, Inc. | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Hot Springs | 50 | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | - | - | - | - | - | - |
| The Pines Nursing and Rehabilitation Center | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Hot Springs | 125 | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | - | - | - | - | - | - |
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
167
Employees
150
Contractors
17
Staff to resident ratio
1.80:1
12% better than Arkansas averageArkansas average ratio: 1.61:1
Avg staff/day
66
Average shift
7.8 hours
0% compared with Arkansas averageArkansas average: 8 hours
Total staff hours (quarter)
46,804
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
6
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
28
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
89
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
2.9%
1,334 contractor hours this quarter
Speech Language Pathologist: 4
Physical Therapy Aide: 3
Respiratory Therapy Technician: 3
Qualified Social Worker: 2
Physical Therapy Assistant: 2
Occupational Therapy Aide: 1
Clinical Nurse Specialist: 1
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 89 | 0 | 89 | 25,754 | 91 | 100% | 7.7 |
| Licensed Practical Nurse | 28 | 0 | 28 | 9,949 | 91 | 100% | 8.3 |
| Medication Aide/Technician | 7 | 0 | 7 | 2,636 | 90 | 99% | 11 |
| Nurse Aide in Training | 8 | 0 | 8 | 1,793 | 88 | 97% | 7.1 |
| RN Director of Nursing | 4 | 0 | 4 | 1,414 | 65 | 71% | 7.9 |
| Registered Nurse | 6 | 0 | 6 | 1,208 | 89 | 98% | 8.9 |
| Occupational Therapy Aide | 1 | 1 | 2 | 534 | 65 | 71% | 7.7 |
| Mental Health Service Worker | 1 | 0 | 1 | 515 | 63 | 69% | 8.2 |
| Administrator | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Clinical Nurse Specialist | 1 | 1 | 2 | 482 | 67 | 74% | 7.2 |
| Speech Language Pathologist | 0 | 4 | 4 | 432 | 65 | 71% | 6.5 |
| Physical Therapy Aide | 0 | 3 | 3 | 419 | 66 | 73% | 6.2 |
| Dietitian | 2 | 0 | 2 | 384 | 52 | 57% | 6.7 |
| Qualified Social Worker | 0 | 2 | 2 | 97 | 63 | 69% | 1.5 |
| Other Dietary Services Staff | 1 | 0 | 1 | 97 | 14 | 15% | 6.9 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 63 | 36 | 40% | 1.7 |
| Physical Therapy Assistant | 0 | 2 | 2 | 32 | 30 | 33% | 1 |
| Medical Director | 0 | 1 | 1 | 5 | 3 | 3% | 1.8 |
89 Certified Nursing Assistant
% of Days
100%
28 Licensed Practical Nurse
% of Days
100%
7 Medication Aide/Technician
% of Days
99%
8 Nurse Aide in Training
% of Days
97%
4 RN Director of Nursing
% of Days
71%
6 Registered Nurse
% of Days
98%
2 Occupational Therapy Aide
% of Days
71%
1 Mental Health Service Worker
% of Days
69%
1 Administrator
% of Days
68%
1 Nurse Practitioner
% of Days
68%
2 Clinical Nurse Specialist
% of Days
74%
4 Speech Language Pathologist
% of Days
71%
3 Physical Therapy Aide
% of Days
73%
2 Dietitian
% of Days
57%
2 Qualified Social Worker
% of Days
69%
1 Other Dietary Services Staff
% of Days
15%
3 Respiratory Therapy Technician
% of Days
40%
2 Physical Therapy Assistant
% of Days
33%
1 Medical Director
% of Days
3%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
93
Medicare
7
7.5% of residents
Medicaid
60
64.5% of residents
Private pay or other
26
28% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.0
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.0
22% better than Arkansas averageArkansas average: 7.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.0
In line with Arkansas averageArkansas average: 13.3
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
11.1%
Percent of long-stay residents whose need for help with daily activities has increased
11.1%
In line with Arkansas averageArkansas average: 11.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
9.4%
Percent of long-stay residents whose ability to move independently worsened
9.4%
30% better than Arkansas averageArkansas average: 13.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
18.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
18.6%
23% worse than Arkansas averageArkansas average: 15.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.0%
Percent of long-stay residents experiencing one or more falls with major injury
3.0%
25% better than Arkansas averageArkansas average: 3.9%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
3.8%
Percent of long-stay high risk residents with pressure ulcers
3.8%
21% better than Arkansas averageArkansas average: 4.7%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.3%
Percent of long-stay residents with a urinary tract infection
0.3%
77% better than Arkansas averageArkansas average: 1.3%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
2.7%
Percent of long-stay residents who lose too much weight
2.7%
47% better than Arkansas averageArkansas average: 5.0%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
2.1%
Percent of long-stay residents who have depressive symptoms
2.1%
34% worse than Arkansas averageArkansas average: 1.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
8.7%
Percent of long-stay residents who received an antipsychotic medication
8.7%
17% better than Arkansas averageArkansas average: 10.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.7%
6% better than Arkansas averageArkansas average: 94.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Arkansas averageArkansas average: 96.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.3%
20% better than Arkansas averageArkansas average: 80.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.6%
Percent of short-stay residents who newly received an antipsychotic medication
1.6%
In line with Arkansas averageArkansas average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
81.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
81.9%
5% better than Arkansas averageArkansas average: 77.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Quapaw Care and Rehabilitation Center, LLC based on CMS SNF Cost Reports.
Occupancy Rate
78.2%
↑ 6.2pp vs 2022
Net Income
$1.9M
↓ ~$40.4K vs 2022
Total Payroll
$6.1M
↑ ~$1.0M vs 2022
Profit Margin
13.5%
↓ 2.8pp vs 2022
Loading trend charts...
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