Deficiencies (last 4 years)
Deficiencies (over 4 years)
2 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
50% better than California average
California average: 4 deficiencies/yearDeficiencies per year
8
6
4
2
0
Census
Latest occupancy rate
90% occupied
Based on a November 2025 inspection.
Occupancy over time
Inspection Report
Complaint Investigation
Census: 86
Capacity: 96
Deficiencies: 0
Date: Nov 20, 2025
Visit Reason
The visit was conducted to deliver an amended Complaint Investigation Report for complaint #14-AS-20250801130031.
Complaint Details
Complaint investigation related to complaint #14-AS-20250801130031; no substantiation status provided.
Findings
The report documents the delivery of an amended complaint investigation report to the assisted living coordinator. No specific deficiencies or findings are detailed in this document.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Janie Woo | Administrator/Director | Named as facility administrator/director. |
| Evelyn Hurtado | Met with during the visit as assisted living coordinator. | |
| April Cowan | Licensing Program Manager | Named as Licensing Program Manager. |
| Audrey Jeung | Licensing Program Analyst | Named as Licensing Program Analyst who met with assisted living coordinator to deliver amended complaint report. |
Inspection Report
Complaint Investigation
Census: 86
Capacity: 96
Deficiencies: 0
Date: Nov 20, 2025
Visit Reason
The inspection was conducted in response to an incident report dated 11/7/2025 regarding a medication administration error.
Complaint Details
The visit was complaint-related due to a medication administration error. The complaint was investigated and no deficiency was cited, indicating the facility's response was adequate.
Findings
The facility responded appropriately to the medication error by providing remedial training to nursing staff and reporting the incident to the client's physician, responsible party, and the licensing agency. No deficiencies were cited.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Audrey Jeung | Licensing Program Analyst | Met with during the investigation and involved in obtaining additional information regarding the medication administration error. |
| Janie Woo | Administrator/Director | Named as the facility administrator/director. |
Inspection Report
Complaint Investigation
Census: 74
Capacity: 96
Deficiencies: 1
Date: Aug 5, 2025
Visit Reason
This was an unannounced complaint investigation visit triggered by an allegation that staff left a resident locked inside a facility vehicle.
Complaint Details
The allegation that staff left a resident locked in a facility vehicle was substantiated based on information from facility staff and witnesses. The preponderance of evidence standard was met.
Findings
The investigation substantiated that staff failed to supervise client #1 on 7/22/25 when the facility driver exited the van, leaving the client and private caregiver unattended and locked inside for 28 minutes, posing an immediate health and safety risk.
Deficiencies (1)
Staff failed to supervise client #1 on 7/22/25 when the facility driver exited the van, leaving client and private caregiver inside unattended for 28 minutes, posing an immediate health, safety or personal rights risk.
Report Facts
Capacity: 96
Census: 74
Deficiencies cited: 1
Minutes left unattended: 28
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Janie Woo | Administrator | Met with during investigation and discussed incident |
| Audrey Jeung | Licensing Evaluator | Conducted the complaint investigation |
| April Cowan | Supervisor | Supervisor overseeing the investigation |
Inspection Report
Annual Inspection
Census: 81
Capacity: 96
Deficiencies: 0
Date: Jul 1, 2025
Visit Reason
The inspection was conducted to complete the annual inspection of the facility, including review of residents' medications, staff training information, and hot water temperature testing.
Findings
Medications were found to be complete, accurate, and up to date. Hot water temperature tested at 118 degrees. No deficiencies were observed during this inspection.
Report Facts
Hot water temperature: 118
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Janie Woo | Administrator/Director | Met with during inspection |
| Lori Wolfe | Met with during inspection | |
| Audrey Jeung | Licensing Program Analyst | Reviewed residents' medications during inspection |
| April Cowan | Licensing Program Manager | Named in report |
Inspection Report
Annual Inspection
Census: 81
Capacity: 96
Deficiencies: 0
Date: Jul 1, 2025
Visit Reason
To complete the annual inspection of 6/17/25, the Licensing Program Analyst reviewed residents' medications, requested additional staff training information, and tested hot water temperature in a private bathroom.
Findings
Medications were found to be complete, accurate, and up to date. Hot water temperature tested at 118 degrees. No deficiencies were observed during this inspection.
Report Facts
Hot water temperature: 118
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Janie Woo | Administrator/Director | Facility administrator present during inspection |
| Lori Wolfe | Met with during inspection | |
| Audrey Jeung | Licensing Program Analyst | Conducted medication review and inspection |
| April Cowan | Licensing Program Manager | Named as Licensing Program Manager on report |
Inspection Report
Annual Inspection
Census: 80
Capacity: 96
Deficiencies: 1
Date: Jun 17, 2025
Visit Reason
The inspection was a required unannounced annual comprehensive inspection of the continuing care retirement community to evaluate compliance with licensing requirements.
Findings
The facility was toured and found generally compliant with safety, medication storage, and emergency preparedness standards. However, a Type B deficiency was cited for a minimal clear pathway in room #J in the Laurel Wing, posing a potential health and safety risk due to papers and newspapers strewn throughout the room restricting safe access.
Deficiencies (1)
Minimal clear pathway in room #J in Laurel Wing poses a potential health and safety risk due to papers and newspapers strewn throughout the room restricting safe access.
Report Facts
Capacity: 96
Census: 80
Deficiencies cited: 1
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Janie Woo | Executive Director and RCFE Administrator | Oversees facility operations and resident care |
| Lori Wolfe | Resident Care Director/RN and RCFE Administrator | Maintains RCFE administrator certification and involved in resident care |
| Audrey Jeung | Licensing Program Analyst | Conducted the facility inspection and signed the report |
| April Cowan | Licensing Program Manager | Oversaw licensing program and deficiency citation |
Inspection Report
Annual Inspection
Census: 80
Capacity: 96
Deficiencies: 1
Date: Jun 17, 2025
Visit Reason
The inspection was a required, unannounced one-year comprehensive inspection of the Continuing Care Retirement Community to evaluate compliance with licensing requirements.
Findings
The facility was toured and found generally well-maintained with adequate safety measures, supplies, and emergency systems. However, a deficiency was cited due to a safety hazard in a resident room in the Laurel Wing where clutter restricted safe access.
Deficiencies (1)
Room #J in Laurel Wing had minimal clear pathway with papers and newspapers strewn throughout the room and furnishings, restricting safe access and posing a potential health and safety risk.
Report Facts
Capacity: 96
Census: 80
Plan of Correction Due Date: Jul 1, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Janie Woo | Executive Director and RCFE Administrator | Oversees facility operations and resident care |
| Lori Wolfe | Resident Care Director / RN and RCFE Administrator | Maintains RCFE administrator certification and involved in resident care |
| Audrey Jeung | Licensing Program Analyst | Conducted the facility inspection and signed the report |
| April Cowan | Licensing Program Manager | Oversight of licensing program |
Inspection Report
Annual Inspection
Census: 81
Capacity: 96
Deficiencies: 0
Date: Aug 27, 2024
Visit Reason
The inspection was conducted as an annual case management continuation visit to review compliance with regulations and facility operations.
Findings
No deficiencies were observed during the inspection of the facility under the RCFE California Code of Regulations, Title 22, Division 6, Chapter 8. Required documentation and certifications were submitted and reviewed.
Report Facts
Capacity: 96
Census: 81
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Janie Woo | Administrator | Met with during inspection and named in board resolution appointing administrator |
| Audrey Jeung | Licensing Program Analyst | Reviewed staff and client files to complete annual inspection |
| April Cowan | Licensing Program Manager | Named in report as licensing program manager |
| Camille Christie | Administrator/Director | Named as facility administrator/director |
Inspection Report
Annual Inspection
Census: 81
Capacity: 96
Deficiencies: 0
Date: Aug 27, 2024
Visit Reason
The inspection was conducted as an annual case management continuation visit to review compliance with regulations and facility operations.
Findings
No deficiencies were observed during the inspection of the facility under the RCFE California Code of Regulations, Title 22, Division 6, Chapter 8. Required documentation and certifications were submitted and reviewed.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Janie Woo | Administrator | Named as the administrator appointed by board resolution and met during the inspection. |
| Audrey Jeung | Licensing Evaluator | Conducted the inspection and signed the report. |
| Camille Christie | Administrator/Director | Listed as the facility administrator/director. |
| April Cowan | Supervisor | Named as the supervisor overseeing the inspection. |
Inspection Report
Complaint Investigation
Census: 78
Capacity: 96
Deficiencies: 1
Date: Aug 5, 2024
Visit Reason
Unannounced complaint investigation visit conducted in response to allegations that staff were not following resident physicians' reports and that the facility administrator was not certified.
Complaint Details
The complaint investigation was unsubstantiated. Allegations included staff not following resident physicians' reports and the facility administrator not being certified. The investigation found insufficient evidence to prove the alleged violations did or did not occur.
Findings
The allegations were determined to be unsubstantiated due to insufficient evidence. However, the facility failed to implement assisted living services in accordance with facility guidelines, and the facility administrator's certification status was pending.
Deficiencies (1)
Facility failed to implement assisted living services in accordance with facility guidelines.
Report Facts
Capacity: 96
Census: 78
Complaint control number: 14-AS-20240307142544
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Janie Woo | Executive Director and Facility Administrator | Appointed as facility administrator in November 2023; certification application pending. |
Inspection Report
Complaint Investigation
Census: 78
Capacity: 96
Deficiencies: 2
Date: Aug 5, 2024
Visit Reason
The inspection was conducted as a complaint investigation focusing on deficiencies related to medication management and compliance with the facility's Continuing Care Residence Agreement.
Complaint Details
The visit was complaint-related, and deficiencies were substantiated by observations of non-compliance with medication management regulations.
Findings
The facility failed to consult residents and their physicians before implementing medication storage and administration services in at least four cases, violating Section 3.1.3.1. of the facility's agreement. This posed a potential health, safety, and personal rights risk to residents.
Deficiencies (2)
Failure to follow policies regarding provision of assisted living services, posing potential health, safety, or personal rights risk to residents.
Residents' physicians were not consulted when facility assumed responsibility for medication management.
Report Facts
Weeks medication managed without physician consultation: 4
Weeks medication managed without physician consultation: 10
Weeks medication managed without physician consultation: 25
Deficiency Plan of Correction Due Date: Aug 19, 2024
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Audrey Jeung | Licensing Program Analyst | Observed and documented deficiencies during complaint investigation |
| April Cowan | Licensing Program Manager | Supervisor named in report |
Inspection Report
Annual Inspection
Census: 78
Capacity: 96
Deficiencies: 0
Date: Aug 5, 2024
Visit Reason
The inspection was a required unannounced one-year annual visit to evaluate the facility's compliance with regulations.
Findings
No deficiencies were observed during the inspection. The facility was found to be in compliance with all applicable regulations, including proper storage of medications, adequate PPE supply, emergency systems, and safety features.
Report Facts
Residents in Laurel Wing: 5
Caregivers in Laurel Wing: 2
LVN in Laurel Wing: 1
Food supply duration (perishables): 2
Food supply duration (non-perishables): 7
Facility floors: 10
Laurel Wing studio apartments: 9
Laurel Wing capacity: 12
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Camille Christie | Administrator/Director | Named as facility administrator/director |
| Janie Woo | Executive Director and RCFE Administrator | Named as executive director and RCFE administrator |
| Lori Wolfe | Resident Care Director/RN and Certified RCFE Administrator | Named as resident care director and certified RCFE administrator |
| Audrey Jeung | Licensing Program Analyst | Conducted the facility tour and inspection |
| April Cowan | Licensing Program Manager | Named as licensing program manager |
Inspection Report
Complaint Investigation
Census: 78
Capacity: 96
Deficiencies: 1
Date: Aug 5, 2024
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2024-03-07 regarding staff not following resident physicians' reports and the facility administrator not being certified.
Complaint Details
The complaint involved allegations that staff were not following resident physicians' reports and that the facility administrator was not certified. These allegations were found to be unsubstantiated based on the investigation.
Findings
The allegations were determined to be unsubstantiated due to insufficient evidence. The facility provided assisted living services for medication administration until proper authorizations were obtained, but failed to fully implement these services according to guidelines. The facility administrator applied for certification approximately six months ago and the application status is pending.
Deficiencies (1)
Facility failed to implement assisted living services in accordance with facility guidelines.
Report Facts
Complaint received date: Mar 7, 2024
Application pending duration: 6
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Janie Woo | Executive Director / Facility Administrator | Named in relation to administrator certification status and appointment |
Inspection Report
Annual Inspection
Census: 78
Capacity: 96
Deficiencies: 0
Date: Aug 5, 2024
Visit Reason
The inspection was an unannounced required one-year visit to evaluate the facility's compliance with regulatory standards.
Findings
No deficiencies of the RCFE California Code of Regulations, Title 22, Division 6, Chapter 8 were observed. The facility was found to be in compliance with safety, medication storage, emergency preparedness, and staffing requirements.
Report Facts
Residents in Laurel Wing: 5
Caregivers in Laurel Wing: 2
Floors in facility: 10
Studio apartments in Laurel Wing: 9
Maximum residents in Laurel Wing: 12
Food supply duration - perishables: 2
Food supply duration - non-perishables: 7
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Audrey Jeung | Licensing Evaluator | Conducted the facility tour and inspection |
| Janie Woo | Executive Director, RCFE Administrator | Facility administrator present during inspection |
| Lori Wolfe | Resident Care Director/RN, Certified RCFE Administrator | Assisted during inspection and present in Laurel Wing |
| April Cowan | Supervisor | Supervisor overseeing the licensing evaluation |
Inspection Report
Complaint Investigation
Census: 78
Capacity: 96
Deficiencies: 1
Date: Aug 5, 2024
Visit Reason
The inspection visit was conducted as a complaint investigation to evaluate deficiencies related to medication management and compliance with California Code of Regulations, Title 22.
Complaint Details
During complaint investigation, a deficiency was observed related to medication management without physician consultation. The deficiency was substantiated and cited under CCR 87468.1(a)(16).
Findings
The facility failed to adhere to its Continuing Care Residence Agreement by managing residents' medications without consulting the residents and their physicians in at least four cases, posing a potential health and safety risk. The deficiency was cited under personal rights regulations.
Deficiencies (1)
Facility failed to follow policies regarding provision of assisted living services, specifically medication management without consulting residents and their physicians.
Report Facts
Census: 78
Total Capacity: 96
Weeks medication managed without consultation: 4
Weeks medication managed without consultation: 10
Weeks medication managed without consultation: 25
Plan of Correction Due Date: Aug 19, 2024
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Audrey Jeung | Licensing Evaluator | Observed and cited the deficiency during complaint investigation |
| April Cowan | Supervisor | Supervisor named in relation to the inspection and deficiency |
Inspection Report
Complaint Investigation
Capacity: 96
Deficiencies: 0
Date: Nov 13, 2023
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2023-06-30 regarding transfer fees charged by the provider.
Complaint Details
The complaint alleged that transfer fees should not be allowed since the provider is not a broker, or alternatively, that transfer fees should be limited according to Civil Code section 4575. The complaint was investigated and found to be unfounded.
Findings
The investigation found that the transfer fees are clearly outlined in the Continuing Care Contract and CC&Rs, and residents agreed to pay these fees. The department does not interpret the transfer fees as brokerage fees and does not enforce Civil Code section 4575 as it does not apply to Continuing Care Retirement Centers (CCRCs). The complaint was determined to be unfounded.
Report Facts
Facility capacity: 96
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Christina Hadley | Evaluator | Conducted the complaint investigation |
| Allison Nakatomi | Licensing Program Manager | Named in report as Licensing Program Manager |
| Camille Christie | Administrator | Facility administrator named in report |
Inspection Report
Complaint Investigation
Capacity: 96
Deficiencies: 0
Date: Nov 13, 2023
Visit Reason
The inspection was an unannounced complaint investigation triggered by an allegation that Sunrise was not depositing funds paid into an account under the control of the homeowner’s association, violating Civil Code section 5380.
Complaint Details
The complaint was investigated and found to be unfounded.
Findings
The investigation found that Sunrise only accepts $70.00 per resident per month belonging to the association at the association’s request pursuant to the Continuing Care Residence Agreement. The Department suggested the HOA communicate directly with Sunrise or rescind its delegation of collecting HOA dues if desired. The allegation was determined to be unfounded.
Report Facts
Capacity: 96
HOA dues collected per resident: 70
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Christina Hadley | Evaluator / Licensing Program Analyst | Conducted the complaint investigation |
| Allison Nakatomi | Licensing Program Manager | Named as Licensing Program Manager on the report |
| Camille Christie | Administrator | Facility administrator mentioned in the report |
Inspection Report
Complaint Investigation
Capacity: 96
Deficiencies: 0
Date: Nov 13, 2023
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint received on 06/30/2023 regarding the absence of a governing body involving resident representation at The Stratford facility.
Complaint Details
Complaint was regarding the lack of a governing body for residents to participate in decision-making. The complaint was investigated and found to be unfounded.
Findings
The investigation found that the facility is operated by limited liability companies without a governing body for residents to serve on. Sunrise Senior Living is required to meet with resident associations or resident-elected committees semiannually, but meetings with only one resident at a time do not comply with this requirement. The complaint was determined to be unfounded.
Report Facts
Capacity: 96
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Christina Hadley | Evaluator | Conducted the complaint investigation |
| Allison Nakatomi | Licensing Program Manager | Named in report signature section |
| Camille Christie | Administrator | Facility administrator named in report |
Inspection Report
Complaint Investigation
Capacity: 96
Deficiencies: 0
Date: Nov 13, 2023
Visit Reason
The inspection was conducted as an unannounced complaint investigation following a complaint received on 06/30/2023 regarding residents' voting rights in the selection of a management company.
Complaint Details
The complaint alleged that residents should have a vote in the selection of a management company, including contract extensions. The complaint was found to be unfounded.
Findings
The investigation found that residents are not parties to the management agreement and that the licensee, Sunrise, is solely responsible for selecting and paying management. The complaint was determined to be unfounded as the HOA cannot select managers for a licensed community.
Report Facts
Facility capacity: 96
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Christina Hadley | Evaluator | Conducted the complaint investigation |
| Allison Nakatomi | Licensing Program Manager | Named in report signature section |
Inspection Report
Complaint Investigation
Capacity: 96
Deficiencies: 0
Date: Nov 13, 2023
Visit Reason
The inspection was an unannounced complaint investigation triggered by allegations that Sunrise has lower standards for consumer protection for its residents than required for HOA residents, and that Sunrise residents should have the same consumer protections as HOA residents.
Complaint Details
The complaint was received on 06/30/2023 and investigated on 11/13/2023. The complaint was found to be unfounded.
Findings
The investigation found that the continuing care contract clearly states that residents may not have the same protections as HOA residents, and that the Department of Social Services is not responsible for enforcing Department of Real Estate regulations. The complaint was determined to be unfounded.
Report Facts
Facility capacity: 96
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Christina Hadley | Evaluator | Conducted the complaint investigation |
| Allison Nakatomi | Licensing Program Manager | Named in report signature section |
| Camille Christie | Administrator | Facility administrator named in report |
Inspection Report
Complaint Investigation
Census: 96
Capacity: 96
Deficiencies: 0
Date: Nov 13, 2023
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2023-06-30 regarding alleged improper handling of funds by Sunrise under Civil Code section 5380.
Complaint Details
The complaint alleged that Sunrise was not depositing funds paid into an account under the control of the homeowner’s association, violating Civil Code section 5380. The complaint was investigated and found to be unfounded.
Findings
The investigation determined that Sunrise only accepts $70.00 per resident per month for the homeowner’s association as requested under the Continuing Care Residence Agreement. The allegation that Sunrise failed to deposit funds into an account controlled by the homeowner’s association was found to be unfounded.
Report Facts
HOA funds collected per resident per month: 70
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Christina Hadley | Evaluator | Conducted the complaint investigation |
| Allison Nakatomi | Supervisor | Supervisor overseeing the complaint investigation |
| Camille Christie | Administrator | Facility administrator named in the report |
Inspection Report
Complaint Investigation
Capacity: 96
Deficiencies: 0
Date: Nov 13, 2023
Visit Reason
The inspection was an unannounced complaint investigation conducted in response to a complaint received on 06/30/2023 regarding the absence of a governing body involving resident participation at The Stratford facility.
Complaint Details
Complaint was regarding the lack of a governing body for residents to participate in decision-making at The Stratford. The complaint was investigated and found to be unfounded.
Findings
The investigation found that the providers are limited liability companies with no governing body for residents to serve on. Sunrise Senior Living Management complies by appointing a select committee to meet with resident associations or resident-elected committees semiannually, but meeting with only one resident at a time does not meet statutory requirements. The complaint was determined to be unfounded.
Report Facts
Capacity: 96
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Christina Hadley | Evaluator | Conducted the complaint investigation |
| Camille Christie | Administrator | Facility administrator named in the report |
| Allison Nakatomi | Supervisor | Supervisor overseeing the investigation |
Inspection Report
Complaint Investigation
Capacity: 96
Deficiencies: 0
Date: Nov 13, 2023
Visit Reason
The inspection was conducted as an unannounced investigation of a complaint received on 06/30/2023 regarding whether residents should have a vote in the selection of a management company, including contract extensions.
Complaint Details
Complaint control number 14-AS-20230630154615 involved an allegation that residents should have a vote in management company selection. The complaint was investigated and found to be unfounded.
Findings
The investigation determined that in a Continuing Care Retirement Community (CCRC), residents are not parties to the management agreement. The licensee, Sunrise, is solely responsible for selecting and paying management, and the Department cannot approve the HOA selecting managers as the HOA does not hold the license. The complaint was found to be unfounded.
Report Facts
Facility capacity: 96
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Christina Hadley | Evaluator | Conducted the complaint investigation |
| Camille Christie | Administrator | Facility administrator named in the report |
| Allison Nakatomi | Supervisor | Supervisor overseeing the investigation |
Inspection Report
Complaint Investigation
Census: 68
Capacity: 96
Deficiencies: 0
Date: May 18, 2023
Visit Reason
Unannounced visit/investigation of a complaint received on 2022-01-12 regarding staff ordering medication without authorization approval and a resident being forced to produce a screening sample against their will.
Complaint Details
Complaint was unsubstantiated after investigation. Allegations included unauthorized medication ordering and forced screening sample collection, but evidence was insufficient to confirm violations.
Findings
Based on documents reviewed and interviews with staff, the allegations were determined to be unsubstantiated due to insufficient evidence to prove the alleged violations did or did not occur.
Report Facts
Capacity: 96
Census: 68
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Audrey Jeung | Evaluator / Licensing Program Analyst | Conducted the complaint investigation |
| Camille Christie | Administrator | Met with during investigation |
Inspection Report
Complaint Investigation
Census: 68
Capacity: 96
Deficiencies: 0
Date: May 18, 2023
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2022-01-12 regarding allegations of staff ordering medication without authorization and forcing a resident to produce a screening sample against their will.
Complaint Details
The complaint involved allegations that staff ordered medication without authorization and forced a resident to produce a screening sample against their will. The investigation determined these allegations to be unsubstantiated due to insufficient evidence.
Findings
The investigation found the allegations to be unsubstantiated based on document review and staff interviews. Medical records showed appropriate care and no evidence to prove the alleged violations occurred.
Report Facts
Capacity: 96
Census: 68
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Audrey Jeung | Licensing Evaluator | Conducted the complaint investigation |
| Camille Christie | Administrator | Facility administrator met during investigation |
Inspection Report
Annual Inspection
Census: 78
Capacity: 96
Deficiencies: 0
Date: Jul 22, 2021
Visit Reason
The inspection was a required unannounced 1-year visit to evaluate compliance with regulations for this Continuing Care Retirement Community.
Findings
No deficiencies of the RCFE California Code of Regulations, Title 22, Division 6, Chapter 8 were observed. Infection control practices, safety measures, staff training, and facility conditions were reviewed and found satisfactory.
Report Facts
Residents in assisted living unit: 8
Caregivers present: 2
Nurses present: 2
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Camille Christie | Administrator | Certified RCFE administrator overseeing facility operations |
| Audrey Jeung | Licensing Program Analyst | Conducted the facility tour and inspection |
| Julio Montes | Licensing Program Manager | Named as Licensing Program Manager on the report |
Inspection Report
Annual Inspection
Census: 78
Capacity: 96
Deficiencies: 0
Date: Jul 22, 2021
Visit Reason
The inspection was a required, unannounced 1-year visit to evaluate the facility's compliance with regulations.
Findings
No deficiencies were observed in compliance with the RCFE California Code of Regulations, Title 22, Division 6, Chapter 8. Infection control practices, safety measures, and staff qualifications were reviewed and found adequate.
Report Facts
Residents in assisted living unit: 8
Caregivers present: 2
Nurses present: 2
Forms submission deadline: 29
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Camille Christie | Administrator | Certified RCFE administrator overseeing facility operations |
| Audrey Jeung | Licensing Evaluator | Conducted the facility evaluation |
| Julio Montes | Supervisor | Supervisor overseeing the licensing evaluation |
| Maria Nitescu | Met with the evaluator during the visit |
Inspection Report
Complaint Investigation
Census: 79
Capacity: 96
Deficiencies: 0
Date: Jun 21, 2021
Visit Reason
An unannounced complaint investigation was conducted in response to an allegation that the facility management company is misappropriating resident funds.
Complaint Details
The complaint was that the facility management company is misappropriating resident funds. The complaint was found to be unfounded and outside the jurisdiction of the Community Care Licensing Division.
Findings
The investigation found that the allegation involves several associated facilities and contracts, and does not fall under the jurisdiction of the Community Care Licensing Division. The complaint was closed as unfounded and referred to the Continuing Care Contracts Bureau for review.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Audrey Jeung | Evaluator | Conducted the complaint investigation |
| Camille Christie | Administrator | Facility administrator mentioned in report |
| Julio Montes | Licensing Program Manager | Named in report |
| Maria Nitescu | Met with during investigation |
Inspection Report
Complaint Investigation
Census: 79
Capacity: 96
Deficiencies: 0
Date: Jun 21, 2021
Visit Reason
The inspection was an unannounced complaint investigation triggered by an allegation that the facility management company was misappropriating resident funds.
Complaint Details
The complaint was regarding misappropriation of resident funds by the facility management company. The complaint was found to be unfounded and outside the jurisdiction of the Community Care Licensing Division.
Findings
The investigation found that the allegation did not fall under the jurisdiction of the Community Care Licensing Division but rather the Continuing Care Contracts Bureau. Therefore, the complaint was closed as unfounded and referred to the appropriate bureau for review.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Audrey Jeung | Evaluator | Conducted the complaint investigation |
| Camille Christie | Administrator | Facility administrator named in the report |
| Maria Nitescu | Met with during the investigation | |
| Julio Montes | Supervisor | Supervisor overseeing the investigation |
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