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The Stratford is a distinguished senior community situated in the heart of San Mateo, California. With over 35 years of experience, The Stratford is unwavering in its commitment to providing seniors with top-tier support informed by the latest research and aging theories. With a focus on personalized support, peace of mind, and individualized programs, the community places wellness and well-being at the forefront, allowing seniors to live life on their terms.
Taking a holistic approach to senior care, The Stratford is deeply dedicated to meeting the unique desires and requirements of its seniors. This community seamlessly blends luxury with an unmatched sense of warmth and community. Whether through luxurious condominiums available for purchase, an array of elegant amenities, or an abundance of engaging activities, residents soon discover why they hold The Stratford in such high regard. The Stratford is proudly recognized as the Best Independent Living in U.S. News & World Report’s Best Senior Living ratings for 2023–2024, reaffirming its dedication to excellence in senior living.
Higher than the California average: 72.8%The Stratford is legally operated by Sunrise Stratford Gp & Lp; Sunrise Senior Lvg Mgt, and administrated by Janie Woo.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.
6 points above the California average for assisted living residences (81/100)
Rank #568 / 1401 in California Inspection Score — State benchmarked This home is ranked 568th out of 1401 homes in California. Shows this facility's inspection score compared to the California average among 1401 comparable communities in the ranking pool. Inspection score: 87 out of 100. Letter grade B+. 6 points above the California average for assisted living residences (81/100)
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 3 | 10 | This facility has 70% fewer total citations than a typical California assisted living residence (3 vs. CA avg 10).↓ 70% better |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 1 | 3 | This facility has 67% fewer serious citations (type a) than a typical California assisted living residence (1 vs. CA avg 3).↓ 67% better Rank #413 / 1164 Serious citations (Type A) — State benchmarked This home is ranked 413th out of 1164 homes in California. Shows this facility's # of serious citations compared to the California average among 1164 comparable communities in the ranking pool. |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.
| 2 | 4 | This facility has 50% fewer moderate citations (type b) than a typical California assisted living residence (2 vs. CA avg 4).↓ 50% better |
|
Citations per year
Average citations per year since 2021.
| 0.6 | 2 | This facility has 70% fewer citations per year than a typical California assisted living residence (0.6 vs. CA avg 2).↓ 70% better |
|
Citations per inspection
Average citations per inspection.
| 0.2 | 3.3 | This facility has 94% fewer citations per inspection than a typical California assisted living residence (0.2 vs. CA avg 3.3).↓ 94% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 19 | 16 | This facility has 19% more total visits than a typical California assisted living residence (19 vs. CA avg 16).↑ 19% worse |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 11 | 13 | This facility has 15% fewer complaint visits than a typical California assisted living residence (11 vs. CA avg 13).↓ 15% better Rank #889 / 1397 Complaint visits — State benchmarked This home is ranked 889th out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 5 | 7 | This facility has 29% fewer other visits than a typical California assisted living residence (5 vs. CA avg 7).↓ 29% better |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 3 | 4 | This facility has 25% fewer official inspections than a typical California assisted living residence (3 vs. CA avg 4).↓ 25% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with California regulators.
| 6 | 10 | This facility has 40% fewer complaint investigations than a typical California assisted living residence (6 vs. CA avg 10).↓ 40% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Pets Allowed
Building Type: High-rise
Transportation Services
Fitness and Recreation
0.4 miles from city center
Estimated distance in miles from San Mateo's city center to The Stratford's address, calculated via Google Maps.
— 2.47 miles to nearest hospital (San Mateo Medical Center)
Add your location
The Stratford is located in San Mateo, California.
Here are the financial assistance programs available to residents in California.
The information below is reported by the California Department of Social Services and Department of Public Health.
| Atria Park of San Mateo |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | San Mateo (East San Mateo) | 175
Facility
175
CA AVG
103
Rank
#234 / 1657 | Yes |
70
Facility
70
CA AVG
57
Rank
#740 / 2092 | 61
Facility
61
CA AVG
81
Rank
#1288 / 1401 | 4 | 27
Facility
27
CA AVG
13
Rank
#1230 / 1397 | 11
Facility
11
CA AVG
3
Rank
#1074 / 1164 | 24
Facility
24
CA AVG
13
Rank
#262 / 1487 |
42.3%
Facility
42.3%
CA AVG
74.8%
Rank
#1316 / 1368 | Wg Hillsdale Sh LP; Atria Management Co LLC | Studio / 1 Bed |
| The Stratford |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | San Mateo (Downtown) | 96
Facility
96
CA AVG
103
Rank
#804 / 1657 | Yes |
98
Facility
98
CA AVG
57
Rank
#13 / 2092 | 87
Facility
87
CA AVG
81
Rank
#568 / 1401 | 3 | 11
Facility
11
CA AVG
13
Rank
#889 / 1397 | 1
Facility
1
CA AVG
3
Rank
#413 / 1164 | 19
Facility
19
CA AVG
13
Rank
#392 / 1487 |
89.6%
Facility
89.6%
CA AVG
74.8%
Rank
#290 / 1368 | Sunrise Stratford Gp & LP; Sunrise Senior Lvg Mgt | - |
| Sunrise of San Mateo |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | San Mateo (Central San Mateo) | 85
Facility
85
CA AVG
103
Rank
#884 / 1657 | Yes |
88
Facility
88
CA AVG
57
Rank
#218 / 2092 | 88
Facility
88
CA AVG
81
Rank
#513 / 1401 | 4 | 3
Facility
3
CA AVG
13
Rank
#441 / 1397 | 2
Facility
2
CA AVG
3
Rank
#600 / 1164 | 25
Facility
25
CA AVG
13
Rank
#235 / 1487 |
78.8%
Facility
78.8%
CA AVG
74.8%
Rank
#624 / 1368 | Szr San Mateo LLC; Sunrise Senior Living Mgt | Studio / 1 Bed / 2 Bed |
| Heritage Residential Care |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary. | San Mateo (Beresford Park) | 12
Facility
12
CA AVG
103
Rank
#1311 / 1657 | No |
95
Facility
95
CA AVG
57
Rank
#66 / 2092 | - | - | 0
Facility
0
CA AVG
13
Rank
#1 / 1397 | 0
Facility
0
CA AVG
3
Rank
#1 / 1164 | - |
83.3%
Facility
83.3%
CA AVG
74.8%
Rank
#423 / 1368 | Almacare Inc | - |
The Stratford is in the Downtown neighborhood of San Mateo.
The legal owner and operator of The Stratford is Sunrise Stratford Gp & Lp; Sunrise Senior Lvg Mgt.
The Stratford has a walk score of 98. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
The Stratford's occupancy is 90%.
Janie Woo is the administrator of The Stratford.
The Stratford has 96 beds.
The Stratford has had 3 recently reported deficiencies.
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