The Stratford

The Stratford

Assisted Living & Independent Living · San Mateo, CA

Overview of The Stratford

The Stratford is a distinguished senior community situated in the heart of San Mateo, California. With over 35 years of experience, The Stratford is unwavering in its commitment to providing seniors with top-tier support informed by the latest research and aging theories. With a focus on personalized support, peace of mind, and individualized programs, the community places wellness and well-being at the forefront, allowing seniors to live life on their terms.

Taking a holistic approach to senior care, The Stratford is deeply dedicated to meeting the unique desires and requirements of its seniors. This community seamlessly blends luxury with an unmatched sense of warmth and community. Whether through luxurious condominiums available for purchase, an array of elegant amenities, or an abundance of engaging activities, residents soon discover why they hold The Stratford in such high regard. The Stratford is proudly recognized as the Best Independent Living in U.S. News & World Report’s Best Senior Living ratings for 2023–2024, reaffirming its dedication to excellence in senior living.

(650) 342-4106

Types of Care at The Stratford

Independent Living Assisted Living

96-bed community

A larger shared setting that may offer more common spaces and organized community services.

19 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 98 / 100

Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

About this community

Occupancy

Occupancy rate

90%

Higher than the California average: 72.8%

Occupied beds

86 / 96

Average occupied beds in California homes 87 beds

Facility TypeRcfe-continuing Care Retirement Community

StatusLicensed

IssuanceAugust 1, 2006

CountySan Mateo

The Stratford is legally operated by Sunrise Stratford Gp & Lp; Sunrise Senior Lvg Mgt, and administrated by Janie Woo.

Get floorplan photos & videos Schedule a home tour Get detailed pricing Check availability Get brochure

Since 2021 · 5 years of data 3 citations 19 total visits 11 complaint visits 3 official inspections 6 complaint investigations

Inspection Score

Above the California average for assisted living residences.

California assisted living residences benchmark: C 76/100

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average

Overall vs. CA average

Latest Inspection November 20, 2025

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	3	10	This facility has 70% fewer total citations than a typical California assisted living residence (3 vs. CA avg 10).↓ 70% better
Serious citations (Type A) Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.	1	3	This facility has 67% fewer serious citations (type a) than a typical California assisted living residence (1 vs. CA avg 3).↓ 67% better
Moderate citations (Type B) Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.	2	4	This facility has 50% fewer moderate citations (type b) than a typical California assisted living residence (2 vs. CA avg 4).↓ 50% better
Citations per year Average citations per year since 2021.	0.6	2	This facility has 70% fewer citations per year than a typical California assisted living residence (0.6 vs. CA avg 2).↓ 70% better
Citations per inspection Average citations per inspection.	0.2	3.3	This facility has 94% fewer citations per inspection than a typical California assisted living residence (0.2 vs. CA avg 3.3).↓ 94% better

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	19	16	This facility has 19% more total visits than a typical California assisted living residence (19 vs. CA avg 16).↑ 19% worse
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	11	13	This facility has 15% fewer complaint visits than a typical California assisted living residence (11 vs. CA avg 13).↓ 15% better
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	5	7	This facility has 29% fewer other visits than a typical California assisted living residence (5 vs. CA avg 7).↓ 29% better
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	3	4	This facility has 25% fewer official inspections than a typical California assisted living residence (3 vs. CA avg 4).↓ 25% better
Complaint investigations On-site investigations triggered by complaints filed with California regulators.	6	10	This facility has 40% fewer complaint investigations than a typical California assisted living residence (6 vs. CA avg 10).↓ 40% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

This facility’s inspection record is mixed, with most recent issues involving a substantiated immediate risk from leaving a resident unattended in a locked vehicle in July 2025. Inspectors cited a few deficiencies in 2024 related to medication management without physician consultation and failure to fully implement assisted living services per guidelines. The November 20, 2025 complaint investigation found no deficiencies after a medication error, showing some improvement in staff response and reporting.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

What does this home offer?

Pets Allowed

Building Type: High-rise

Transportation Services

Fitness and Recreation

0.4 miles from city center Estimated distance in miles from San Mateo's city center to The Stratford's address, calculated via Google Maps. — 2.47 miles to nearest hospital (San Mateo Medical Center)

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Financial Assistance for
Assisted Living in California

The Stratford is located in San Mateo, California.
Here are the financial assistance programs available to residents in California.

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+

General California resident, Medi-Cal eligible, nursing home risk.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

Benefits

In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+

General California resident, Medicaid-eligible or low-income.

Income Limits ~$1,732/month individual, Medi-Cal threshold

Asset Limits $2,000 individual

Can hire family as caregivers.

Benefits

Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+

General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 38 counties; waitlists common.

Benefits

Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+

General California resident, own and live in home, 40% equity.

Income Limits (2025) ~$51,500/year household, adjusted annually

Asset Limits Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits

Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled

General California resident, Medi-Cal-eligible, nursing home-eligible.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits

Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —

General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Compare Assisted Living around San Mateo

The information below is reported by the California Department of Social Services and Department of Public Health.

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Atria Park of San Mateo	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	San Mateo (East San Mateo)	175	Yes	70	4	27 Facility 27 CA AVG 11.6 Rank #1230 / 1397	11 Facility 11 CA AVG 3.2 Rank #1074 / 1164	24 Facility 24 CA AVG 11 Rank #181 / 1365	42.3% Facility 42.3% CA AVG 73.6% Rank #1213 / 1289	Wg Hillsdale Sh LP; Atria Management Co LLC	Studio / 1 Bed
The Stratford	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.	San Mateo (Downtown)	96	Yes	98	3	11 Facility 11 CA AVG 11.6 Rank #889 / 1397	1 Facility 1 CA AVG 3.2 Rank #413 / 1164	19 Facility 19 CA AVG 11 Rank #292 / 1365	89.6% Facility 89.6% CA AVG 73.6% Rank #276 / 1289	Sunrise Stratford Gp & LP; Sunrise Senior Lvg Mgt	-
Sunrise of San Mateo	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	San Mateo (Central San Mateo)	85	Yes	88	4	3 Facility 3 CA AVG 11.6 Rank #440 / 1397	2 Facility 2 CA AVG 3.2 Rank #600 / 1164	25 Facility 25 CA AVG 11 Rank #161 / 1365	78.8% Facility 78.8% CA AVG 73.6% Rank #599 / 1289	Szr San Mateo LLC; Sunrise Senior Living Mgt	Studio / 1 Bed / 2 Bed
Heritage Residential Care	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.	San Mateo (Beresford Park)	12	No	95	-	- Facility - CA AVG 11.6 Rank #1 / 1397	- Facility - CA AVG 3.2 Rank #1 / 1164	-	83.3% Facility 83.3% CA AVG 73.6% Rank #404 / 1289	Almacare Inc	-

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What neighborhood is The Stratford in?

The Stratford is in the Downtown neighborhood of San Mateo.

Who is the owner of The Stratford?

The legal owner and operator of The Stratford is Sunrise Stratford Gp & Lp; Sunrise Senior Lvg Mgt.

Is The Stratford in a walkable area?

The Stratford has a walk score of 98. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

What is the occupancy rate at The Stratford?

The Stratford's occupancy is 90%.

Who is the administrator of The Stratford?

Janie Woo is the administrator of The Stratford.

How many beds does The Stratford have?

The Stratford has 96 beds.

Has The Stratford had any recent deficiencies or citations?

The Stratford has had 3 recently reported deficiencies.

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