
The Susan S. Bailis Assisted Living Community
Retirement Home & Independent Living · Boston, MA
The Susan S. Bailis Assisted Living Community
Retirement Home & Independent Living · Boston, MA
The Susan S. Bailis Assisted Living Community is an 82-bed assisted living facility at 352 Massachusetts Avenue, Boston, Suffolk County, Massachusetts 02115. Located in the Prudential and St. Botolph neighborhood near Symphony Hall, it offers independent living with round-the-clock staffing and no long-term commitment requirement. For-profit, operating for 23 years since 2003. Named after eldercare pioneer Susan S. Bailis, the community positions residents to engage with Boston’s shopping, dining, and cultural attractions.
Inspection history, deficiency records, citations, and regulatory compliance data are not disclosed in publicly available sources. Families should contact the Massachusetts Executive Office of Elder Affairs and Department of Public Health directly to request compliance records and inspection findings.
The facility comprises 82 apartments including studio and one-bedroom units. Corner units feature bay windows. Hospitality kitchenettes, step-in showers, emergency call systems, and pre-wiring for cable are standard. Housekeeping, chef-prepared meals, and scheduled outings are provided. Transportation services and fitness and recreation programming support resident engagement. Pets are allowed. Business hours are Monday-Friday 9:00 AM to 5:00 PM. Round-the-clock staffing is available without mandatory long-term commitments. Specific occupancy rates, resident census, quality measures, and staffing composition are not disclosed.
Walk Score 98 reflects exceptional walkability. Most daily errands can be accomplished on foot with shops and services nearby. Located 2.4 miles from Boston city center, residents have direct access to cultural institutions, restaurants, and entertainment that define the urban environment. The proximity to Symphony Hall and surrounding neighborhood provides a lifestyle distinct from suburban retirement communities.
Families evaluating The Susan S. Bailis Assisted Living Community should request current inspection and regulatory compliance records from Massachusetts health authorities.
Types of Care at The Susan S. Bailis Assisted Living Community
Independent Living
82-bed community Rank #155 / 279Bed count — State benchmarkedThis home is ranked 155th out of 279 homes in Massachusetts. Shows this facility's certified or reported bed count compared to other Massachusetts SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
23 years in operation Rank #107 / 180Years in operation — State benchmarkedThis home is ranked 107th out of 180 homes in Massachusetts. Shows how long this facility has been in operation compared to other Massachusetts SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 98 / 100 Rank #2 / 499Walk Score — State benchmarkedThis home is ranked 2nd out of 499 homes in Massachusetts. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Massachusetts SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
Year Opened2003
Profit StatusFor-Profit
Nonprofit OwnershipNo
Traditional
82 units
Total beds
82 units
No Alzheimer's certification
Fax(617) 247-9595
Business HoursMonday - Friday 9:00 AM - 5:00 PM
What does this home offer?
Pets Allowed
Housing Options: Studio / 1 Bed
Building Type: Mid-rise
Transportation Services
Fitness and Recreation
Places of interest near The Susan S. Bailis Assisted Living Community
2.4 miles from city center
Estimated distance in miles from Boston's city center to The Susan S. Bailis Assisted Living Community's address, calculated via Google Maps.
Calculate Travel Distance to The Susan S. Bailis Assisted Living Community
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Financial Assistance for
Retirement Homes in Massachusetts
The Susan S. Bailis Assisted Living Community is located in Boston, Massachusetts.
Here are the financial assistance programs available to residents in Massachusetts.
Compare Retirement Home around Boston
The information below is reported by the Massachusetts Executive Office of Elder Affairs and Department of Public Health.
Filter by care type
| The Residence at Boylston Place |
RH Retirement Home | Chestnut Hill | 99 | No | 18 | 78 | Studio / 1 Bed | 26 | - | No | Yes |
| Chestnut Park at Cleveland Circle |
RH Retirement Home | Boston (Brighton) | 84 | Yes | 28 | 86 | Studio / 1 Bed | 30 | F | No | Yes |
| The Susan S. Bailis Assisted Living Community |
RH Retirement Home | Boston (Prudential / St. Botolph) | 82 | Yes | - | 98 | Studio / 1 Bed | 23 | - | No | No |
| Standish Village |
RH Retirement Home | Boston (Adams Street) | - | Yes | - | 0 | Studio / 1 Bed | - | - | No | - |
| Welch Senior Living |
RH Retirement Home | Rockland | - | No | - | 39 | Studio / 1 Bed | - | - | No | - |
Frequently Asked Questions about The Susan S. Bailis Assisted Living Community
What neighborhood is The Susan S. Bailis Assisted Living Community in?
The Susan S. Bailis Assisted Living Community is in the Prudential / St. Botolph neighborhood of Boston.
Is The Susan S. Bailis Assisted Living Community in a walkable area?
The Susan S. Bailis Assisted Living Community has a walk score of 98. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
How long has The Susan S. Bailis Assisted Living Community been in business?
According to the BBB and MA state health department records, The Susan S. Bailis Assisted Living Community has been operating for approximately 23 years.
Does The Susan S. Bailis Assisted Living Community operate as a for-profit or non-profit?
The Susan S. Bailis Assisted Living Community is registered as a for-profit in MA.
Who is the administrator of The Susan S. Bailis Assisted Living Community?
field_administrator is the administrator of The Susan S. Bailis Assisted Living Community.
How many beds does The Susan S. Bailis Assisted Living Community have?
The Susan S. Bailis Assisted Living Community has 82 beds.
What is the address of The Susan S. Bailis Assisted Living Community?
The Susan S. Bailis Assisted Living Community is located at 352 Massachusetts Ave, Boston, MA 02115, United States.
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