Occupancy rate
73%
Similar to the California average: 72.8%The Terraces at Via Verde
Assisted Living in San Dimas
The Terraces at Via Verde
Assisted Living in San Dimas
The Terraces at Via Verde is a serene oasis where tranquility meets vibrant community living. Nestled in the picturesque landscape of Via Verde, our home is more than just a place to reside—it’s a place to belong. With a dedicated team committed to personalized care and support, residents can embrace each day with confidence and comfort, knowing they are cherished members of our close-knit family.
At The Terraces, every detail is crafted with care to ensure residents thrive in mind, body, and spirit. From chef-inspired dining experiences to engaging activities and enriching wellness programs, there’s something for everyone to enjoy. Whether savoring a gourmet meal with friends, exploring the lush grounds, or participating in a stimulating fitness class, residents are empowered to live life to the fullest, surrounded by warmth and companionship. Come experience the difference at The Terraces at Via Verde, where every day is an opportunity for laughter, growth, and cherished moments.
60-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
4 years in operation
An established community with some operational experience and growing routines.
Walk Score: 55 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating: A (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Occupancy
Similar to the California average: 72.8%Occupied beds
44 / 60
Average residents
87 per day
Facility TypeResidential Care Elderly
StatusLicensed
IssuanceAugust 5, 2021
CountyLos Angeles
The Terraces at Via Verde is legally operated by Adp Of San Dimas, Llc; Agemark Management Llc, and administrated by Kumar, Subashsani.
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Suite
Building Type: Two-story
Transportation Services
Fitness and Recreation
Types of Care at The Terraces at Via Verde
Assisted Living
Memory Care
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics worse than average are highlighted in red; those better than average are highlighted in green.
Since 2021 vs. California state average
Overall vs. California average
6 Worse
Metrics worse than California average:
• Total citations (20% above)
• Serious citations (Type A) (33% above)
• Moderate citations (Type B) (100% above)
• Total visits (113% above)
• Complaint visits (85% above)
• Complaint investigations (40% above) 1 At Avg Metrics at California average:
• Official inspections (at California avg) 1 Better Metrics better than California average:
• Other visits (14% below)
• Total citations (20% above)
• Serious citations (Type A) (33% above)
• Moderate citations (Type B) (100% above)
• Total visits (113% above)
• Complaint visits (85% above)
• Complaint investigations (40% above) 1 At Avg Metrics at California average:
• Official inspections (at California avg) 1 Better Metrics better than California average:
• Other visits (14% below)
Latest Inspection
September 5, 2025
Annual Inspection
Citations
Citations are formal regulatory violations recorded during state inspections. California uses Type A (serious) and Type B (moderate) severity levels.
| Metric | This Facility | California Average | vs. California Avg |
|---|---|---|---|
|
Total citations
Formal regulatory violations recorded by California Community Care Licensing Division (CCLD) inspectors across all inspection types.
| 12 | 10 | This facility has 20% more total citations than a typical California facility (12 vs. California avg 10).↑ 20% worse |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 4 | 3 | This facility has 33% more serious citations (type a) than a typical California facility (4 vs. California avg 3).↑ 33% worse |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards. Corrective action required within a specified timeframe.
| 8 | 4 | This facility has 100% more moderate citations (type b) than a typical California facility (8 vs. California avg 4).↑ 100% worse |
Inspections & Visits
Regulatory visits include scheduled inspections, complaint investigations, and other on-site visits by state regulators.
| Metric | This Facility | California Average | vs. California Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 34 | 16 | This facility has 113% more total visits than a typical California facility (34 vs. California avg 16).↑ 113% worse |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff. Fewer complaint visits generally indicate fewer reported concerns.
| 24 | 13 | This facility has 85% more complaint visits than a typical California facility (24 vs. California avg 13).↑ 85% worse |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 6 | 7 | This facility has 14% fewer other visits than a typical California facility (6 vs. California avg 7).↓ 14% better |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 4 | 4 | This facility has official inspections in line with the California average (4 vs. California avg 4).— At avg |
|
Complaint Investigations
Investigations triggered by formal complaints filed by residents, families, or staff. Complaint Investigations can result in multiple complaint visits. This home had 24 complaint visits.
| 14 | 10 | This facility has 40% more complaint investigations than a typical California facility (14 vs. California avg 10).↑ 40% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
This facility’s inspection record is mixed, with recent deficiencies in medication management, documentation, and safety signage but no substantiated complaints since mid-2024. The September 5, 2025 annual inspection cited five deficiencies, including missing mattress pads, outdated medical assessments, and missing medications for two residents, with plans of correction agreed upon. Multiple complaint investigations from 2024 and 2025 found unsubstantiated allegations of neglect and abuse, though earlier investigations substantiated failures to notify physicians and unlicensed staff administering insulin.
Read the full state inspection reports, including specific deficiencies and facility responses.
Show Inspection Reports
Financial Assistance for
Assisted Living in California
The Terraces at Via Verde is located in San Dimas, California.
Here are the financial assistance programs available to residents in California.
Places of interest near The Terraces at Via Verde
3.3 miles from city center
Estimated distance in miles from San Dimas's city center to The Terraces at Via Verde's address, calculated via Google Maps.
— 5.02 miles to nearest hospital (Casa Colina Hospital and Centers for Healthcare)
Calculate Travel Distance to The Terraces at Via Verde
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Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Compare Assisted Living around San Dimas The information below is reported by the California Department of Social Services and Department of Public Health.
Filter by care type
| San Dimas Retirement |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | San Dimas | 343 | No | 71 | 5 | 74 | 14 | 38 | 34.4% | - | San Dimas Retirement, Llc | Suite |
| West Park Senior Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | San Dimas | 200 | No | 33 | 3 | 8 | 1 | 3 | 52.5% | - | Jeri Miles | Studio / 1 Bed |
| Bayshire San Dimas |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | San Dimas | 119 | Yes | 21 | 1 | 51 | 8 | 2 | 68.9% | - | San Dimas Care Llc | Studio / 1 Bed / 2 Bed |
| The Terraces at Via Verde |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | San Dimas | 60 | Yes | 55 | 4 | 24 | 4 | 4 | 73.3% | A | Adp Of San Dimas, Llc; Agemark Management Llc | Suite |
| St Jude‘s Homes |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | San Dimas | 6 | No | 75 | 5 | 2 | 15 | 14 | 100.0% | - | Balintona, Justino G. | Suite |
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