The Terraces of Phoenix

The Terraces of Phoenix is a Retirement Home in Arizona

The Terraces of Phoenix is a Retirement Home in Arizona

The Terraces of Phoenix

7550 N 16th St, Phoenix, AZ 85020 View Map

The Terraces of Phoenix is a Retirement Home in Arizona

The Terraces of Phoenix is a Retirement Home in Arizona

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Overview of The Terraces of Phoenix

The Terraces of Phoenix is known for its small-town feel which is essential in making residents feel welcomed and comfortable. The Terraces of Phoenix strives to be a place of growth where seniors are encouraged to be themselves and create new memories. It’s been recognized as a senior living community that has peaked to the highest national standard of exceptional senior care. They have been awarded as the Best Continuing Care Retirement Community by the U.S. News & World Report as well as been recognized as a Successful Aging Certified Center. The Terraces of Phoenix is a safe and secure continuing retirement community that ensures seniors and their families the best of the best senior care. 

Life at the Terraces of Phoenix is built on a vibrant lifestyle. From their dining experience that provides delicious meals created by an executive chef; wellness programs planned for those who want to stay active with social, intellectual, and cultural opportunities found in their yoga and dance classes, and water aerobics. Other community amenities include bistro, fitness center, putting green, and swimming pool– to name a few. Spending your golden years in Phoenix is an ideal place for those who want a sunny weather all-year round and have a lot of elderly-friendly cultural hub. 

(602) 371-4100

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 5.29/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
5/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 64

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Arizona average
Occupancy rate 65.4%
Residents per day (avg) 40
Occupancy rate
65.4%
Residents per day (avg)
40

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

41% of new residents, usually for short-term rehab.

Typical stay 24 days

Private pay

58% of new residents, often for short stays.

Typical stay 1 years

Medicaid

1% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Voluntary non-profit home
Other
Home revenue
$30.4M
Operating deficit
-$2.2M
Voluntary non-profit home Other
Home revenue
$30,403,447.00
Operating deficit
$-2,198,665.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$10.6M
34.7% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$22.0M
Total costs $32.6M
Bed community size
64-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 62 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

License Status
Active
Facility Type
Nursing Care Institution
License Expiration
October 31, 2026

Additional licensing details

License number: NCI-232
CMS Certification Number: 35003
Qualification: Health Care

Ownership & operating entity

The Terraces of Phoenix is legally operated by The Terraces Of Phoenix, and administrated by Kordell Erickson.

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 681 - 1,521 sq. ft

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 2-story

Dining services icon
Dining services icon

Dining Services

Transportation services icon
Transportation services icon

Transportation Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

Exercise program icon
Exercise program icon

Exercise Programs

Types of Care at The Terraces of Phoenix

Independent Living Assisted Living Memory Care
Contact The Terraces of Phoenix

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Quality Rating
A Highest rating

Based on state quality rating data.

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

15 visits/inspections

12 complaint inspections

Arizona average: 6 complaint visits

Arizona average: 5 inspections

12 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Arizona average: 6 complaints

Latest inspection

Date:April 24, 2025
Type:Complaint
Results:No deficiencies

26 violations

Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Arizona average: 12 violations

Compare Retirement Homes around Phoenix

The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
The Terraces of Phoenix
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Phoenix
498
Yes
-
62
HUMANGOOD ARIZONA INC
65.4%
$29,462,093.00
$10,560,598.00
35.8%
39.80
5/5
5.2851
3/5
5/5
5/5
1
1 Bed / 2 Bed
Beatitudes Campus
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Home Care

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Phoenix
201
No
-
66
CLEVENGER, CAMILLE
80.1%
$32,870,576.00
$13,753,409.00
41.8%
50.40
1/5
4.5223
1/5
4/5
4/5
-
1 Bed / 2 Bed
The Retreat at Alameda
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Phoenix
104
No
C+
27
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed
Mountain Park Senior Living
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Phoenix
86
No
-
44
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed
LifeStream at North Phoenix
IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Phoenix
-
Yes
-
47
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed

Places of interest near The Terraces of Phoenix

Address 10.5 miles from city center

Address 7550 N 16th St, Phoenix, AZ 85020

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

98
Total Staff
73
Employees
25
Contractors
23,101
Total Hours (Quarter)
34
Avg Staff/Day
7.5
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse108.2 No
Licensed Practical Nurse168.1 No
Certified Nursing Assistant377.1 No
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
64 staff
7.5hs shift avg
Physicians & Practitioners
4 staff
8.3hs shift avg
Therapy Services
23 staff
5.9hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
5.2hs shift avg
Dietary Services
2 staff
7.4hs shift avg
Other Services
2 staff
8.1hs shift avg
Contractor Analysis
11.5%
of total hours from contractors
2,646 contractor hours this quarter
Occupational Therapy Assistant: 1 Physical Therapy Aide: 4 Physical Therapy Assistant: 3 Respiratory Therapy Technician: 7 Speech Language Pathologist: 8 Qualified Social Worker: 2
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant370379,12091100%7.1
Licensed Practical Nurse160163,92791100%8.1
Registered Nurse100103,25891100%8.2
Clinical Nurse Specialist3031,4467582%8.3
Dental Services Staff2027606673%8.1
Respiratory Therapy Technician0777127684%6.5
Speech Language Pathologist0885836369%6.5
Physical Therapy Assistant0335146875%7.3
Administrator1015126470%8
Nurse Practitioner1014966268%8
Physical Therapy Aide0444946369%6.3
RN Director of Nursing1014795459%8.9
Dietitian2024596268%7.4
Qualified Social Worker0223145965%5.2
Occupational Therapy Assistant011284549%0.6

Health Inspection History

Total Health inspections 5
21% below Arizona average
Arizona average: 6.3

Last Health inspection on Jun 2025

Total Health citations 13
44% below Arizona average
Arizona average: 23.2

2.6 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 7 citations
Complaint investigations 6 citations
Breakdown of citations
Critical Health citations 0
100% below Arizona average
Arizona average: 0.1
Serious Health citations 0
100% below Arizona average
Arizona average: 0.6
Moderate Health citations 13

Minor Health citations 0
Citations history (last 3 years)
Quality of Care moderate citation Jun 13, 2025
Corrected

Abuse/Neglect moderate citation Aug 10, 2024
Corrected

Abuse/Neglect moderate citation Aug 10, 2024
Corrected

Infection Control moderate citation May 31, 2024
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit Corporation
Resident Census by Payment Source
45 Total Residents
Medicare 20 (44.4%)
Medicaid 8 (17.8%)
Private Pay/Other 17 (37.8%)
Programs & Services
Residents' Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 10.0
32% worse than Arizona average
Arizona average: 7.6
Functional decline score 24.8
54% worse than Arizona average
Arizona average: 16.1
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 23.6%
110% above Arizona average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 25.9%
24% above Arizona average.
Safety & clinical stability

Falls with Major Injury 2.3%
9% above Arizona average.

High Risk Residents with Pressure Ulcers 9.2%
82% above Arizona average.

Urinary Tract Infection 4.6%
243% above Arizona average.
Emotional & behavioral wellbeing

Depressive Symptoms 0.0%
100% below Arizona average.

Antipsychotic Use 8.1%
22% below Arizona average.
Preventive care

Pneumococcal Vaccine 97.7%
0% above Arizona average.

Influenza Vaccine 91.3%
3% below Arizona average.
Nutrition & physical health

Lost Too Much Weight 4.8%
11% below Arizona average.
Short-stay resident measures
Pneumococcal Vaccine 97.0%

6% better than Arizona average
Antipsychotic medication increase 1.5%

47% worse than Arizona average
Influenza Vaccine 92.4%

6% better than Arizona average

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $3K
This home paid 90% less in fines than the state average.
Arizona average: $30K
Number of Fines 1
This home received 40% fewer fines than the state average.
Arizona average: 1.7
Payment Denials 0
This home had 100% fewer payment denials than the state average.
Arizona average: 0.1
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Mar 6, 2023
$3K

Last updated: Jan 2026

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

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The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Arizona Seniors

Get financial aid guidance

Arizona Long Term Care System

ALTCS

Age 65+ or disabled, Arizona resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Covers tribal members; rural outreach.

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+, Arizona resident, at risk of institutionalization.

~$2,000/month (individual, varies).

$10,000 (individual).

Limited funding; waitlists common.

Senior Community Service Employment Program (SCSEP)

AZ SCSEP

Age 55+, Arizona resident, unemployed, low-income.

~$1,519/month (125% of poverty level, individual).

Not specified; income-driven.

Wages at highest of federal/state/local minimum ($14.35/hour in 2025).

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority, Arizona resident, own/rent home, low-income.

~$2,510/month (200% of poverty level, individual).

Not applicable; income-focused.

High demand in rural desert areas; limited annual funds.

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+, Arizona resident, very low income, able to live independently with support.

~$1,645/month (50% of area median income, individual, varies by county).

$10,000 (individual, excludes home if owned).

Limited units; high demand in metro areas like Phoenix.

Arizona CARES Program

AZ CARES

Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.

No strict limit; cost-sharing above ~$2,500/month threshold.

Not applicable; need-based.

Focus on rural access; complements ALTCS respite.

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled, Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.

Above Medicaid threshold but low-income (~$1,500-$2,500/month, varies by region).

Not specified; income-driven eligibility.

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

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