The Terraces of Phoenix

Nursing Home, Assisted Living, Independent Living, Memory Care & Nursing Care · Phoenix, AZ

CMS overall rating

7550 N 16Th St, Phoenix, AZ 85020 View map

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The Terraces of Phoenix accepts Medicare, Medicaid, and private pay.

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The Terraces of Phoenix accepts Medicare, Medicaid, and private pay.

Overview of The Terraces of Phoenix

Located at 7550 N 16th St in Phoenix, The Terraces of Phoenix occupies a neighborhood with a Walk Score of 62. This metric suggests a baseline of pedestrian utility for minor tasks, though the prevailing infrastructure still favors automotive transport. The physical plant is a two-story structure configured with 64 beds and a mix of one-bedroom and two-bedroom floor plans, currently operating at 67% occupancy.

The 38-day average length of stay functions as the primary diagnostic indicator for this facility. At thirty-eight days, the model is strictly post-acute. The resident population is in a state of clinical transition, prioritizing recovery from acute hospitalization and preparation for discharge over long-term residential stability. This operational focus informs the staffing allocation. Daily nursing intensity is measured at 5 hours and 17 minutes per resident, comprising 1 hour and 12 minutes of RN time, 2 hours and 19 minutes from nurse aides, and 1 hour and 9 minutes of LPN/LVN coverage. The financial framework accommodates Medicare, Medicaid, and private pay, ensuring compatibility with standard post-acute funding streams.

Regulatory oversight is provided by the Arizona Department of Health Services Bureau of Long Term Care Licensing. Official inspections have evaluated systematic protocols regarding infection control, emergency preparedness, staffing credentials, documentation accuracy, and the maintenance of resident protections.

For those navigating the logistics of a post-hospital transition in the Phoenix area, The Terraces of Phoenix offers a specific utility as a short-stay skilled nursing option characterized by apartment-style layouts and a high ratio of nursing hours.

Facility Direct Line (602) 371-4100

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to Arizona state averages

Total nursing care / resident

5h 17m per day

This facility Arizona avg (4h 4m per day)

vs Arizona avg

+30%

0 of 6 metrics below state avg

Standout metric Physical Therapist is +67% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	1h 12m per day	▲ 66% State avg: 43m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	1h 9m per day	▲ 11% State avg: 1h 2m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 19m per day	■ Avg State avg: 2h 22m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	4h 5m per day	▲ 13% State avg: 3h 37m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	10m per day	▲ 67% State avg: 6m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	47m per day	▲ 52% State avg: 31m per day · National avg: 28m per day

Capacity and availability

38 days

64-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

Walk Score: 62 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate

67%

Lower than the Arizona average: 72.7%

Occupied beds

43 / 64

Average occupied beds in Arizona homes 84 beds

Facility TypeNursing Care Institution

StatusActive

ExpirationOctober 31, 2026

License NumberNCI-232

CMS Certification Number35003

QualificationHealth Care

The Terraces of Phoenix is legally operated by The Terraces Of Phoenix, and administered by Kordell Erickson.

OwnerHUMANGOOD ARIZONA, INC

Since 2022 · 4 years of data 13 deficiencies 12 complaints 15 inspections

Inspection Score

13 points below the Arizona average for nursing homes (82/100)

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Arizona state average

Overall vs. AZ average

Latest Inspection April 24, 2025 Complaint No deficiencies

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	AZ Average	vs. AZ Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	13	9	This facility has 44% more total deficiencies than a typical Arizona nursing home (13 vs. AZ avg 9).↑ 44% worse Rank #461 / 500 Total deficiencies — State benchmarked This home is ranked 461st out of 500 homes in Arizona. Shows this facility's deficiencies compared to the Arizona average among 500 comparable communities in the ranking pool. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.
Deficiencies per year Average deficiencies per year since 2022.	3.3	2.3	This facility has 43% more deficiencies per year than a typical Arizona nursing home (3.3 vs. AZ avg 2.3).↑ 43% worse
Deficiencies per inspection Average deficiencies per inspection.	0.9	1.8	This facility has 50% fewer deficiencies per inspection than a typical Arizona nursing home (0.9 vs. AZ avg 1.8).↓ 50% better Rank #335 / 500 Deficiencies per inspection — State benchmarked This home is ranked 335th out of 500 homes in Arizona. Shows this facility's deficiencies per inspection compared to the Arizona average among 500 comparable communities in the ranking pool. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.
Enforcement actions Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.	1	0.9	This facility has 11% more enforcement actions than a typical Arizona nursing home (1 vs. AZ avg 0.9).↑ 11% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	AZ Average	vs. AZ Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	15	5	This facility has 200% more total inspections than a typical Arizona nursing home (15 vs. AZ avg 5).↑ 200% worse

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	AZ Average	vs. AZ Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	12	6	This facility has 100% more total complaints than a typical Arizona nursing home (12 vs. AZ avg 6).↑ 100% worse Rank #462 / 500 Total complaints — State benchmarked This home is ranked 462nd out of 500 homes in Arizona. Shows this facility's complaint-related visits compared to the Arizona average among 500 comparable communities in the ranking pool. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Average complaints per year since 2022.	3	1.5	This facility has 100% more complaints per year than a typical Arizona nursing home (3 vs. AZ avg 1.5).↑ 100% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on June 13, 2025, cited one deficiency for failing to provide scheduled showers to resident #89, confirming a substantiated complaint.
The August 9-10, 2024 complaint investigations found immediate jeopardy for failure to protect residents from sexual abuse and delayed reporting, with multiple abuse-related deficiencies cited.
Recertification surveys in 2024 and 2023 repeatedly cited deficiencies in care planning, infection control, and life safety code compliance, showing ongoing issues with administration and resident care.

Show Inspection Reports

Inspections since 2023

Total health inspections 5

Arizona average 6.3

Last Health inspection on Jun 2025

Total health citations

Arizona average 23.2

Citations per inspection

2.6

Arizona average 3.82

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

7 of 13 citations resulted from standard inspections; and 6 of 13 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)

Critical health citations

100% better than Arizona average

Arizona average: 0.1

Serious health citations

100% better than Arizona average

Arizona average: 0.6

0 critical citations Arizona average: 0.1

0 serious citations Arizona average: 0.6

13 moderate citations Arizona average: 22.3

0 minor citations Arizona average: 0.2

Citations history (last 3 years)

Quality of Care moderate citation Jun 13, 2025

Corrected

Abuse/Neglect moderate citation Aug 10, 2024

Corrected

Abuse/Neglect moderate citation Aug 10, 2024

Corrected

Infection Control moderate citation May 31, 2024

Corrected

Total staff 106

Employees 84

Contractors 22

Staff to resident ratio 2.36 : 1

31% more staff per resident than Arizona average

Avg staff/day 39

Average shift 7.6 hours

11% worse than Arizona average

Total staff hours (quarter) 27,165

Nursing staff breakdown

8.7 hours

8.5 hours

7.4 hours

Contractor staffing

2,918 contractor hours this quarter

Respiratory Therapy Technician: 8 Speech Language Pathologist: 5 Physical Therapy Aide: 3 Qualified Social Worker: 3 Physical Therapy Assistant: 2 Occupational Therapy Assistant: 1

Staff by category


Certified Nursing Assistant	38	0	38	11,212	92	100%	7.4
Licensed Practical Nurse	17	0	17	5,007	92	100%	8.5
Registered Nurse	12	0	12	4,003	92	100%	8.7
Clinical Nurse Specialist	3	0	3	1,249	74	80%	7.7
Dental Services Staff	4	0	4	820	66	72%	7.9
Respiratory Therapy Technician	0	8	8	807	78	85%	6.5
Speech Language Pathologist	0	5	5	765	86	93%	5.7
Physical Therapy Aide	0	3	3	534	71	77%	6.5
Physical Therapy Assistant	0	2	2	523	73	79%	6.6
RN Director of Nursing	1	0	1	517	55	60%	9.4
Nurse Practitioner	1	0	1	504	63	68%	8
Administrator	2	0	2	408	51	55%	8
Dietitian	5	0	5	314	40	43%	7.3
Qualified Social Worker	0	3	3	248	55	60%	4.5
Other Dietary Services Staff	1	0	1	214	28	30%	7.6
Occupational Therapy Assistant	0	1	1	41	39	42%	1.1

38 Certified Nursing Assistant

% of Days 100%

17 Licensed Practical Nurse

% of Days 100%

12 Registered Nurse

% of Days 100%

3 Clinical Nurse Specialist

% of Days 80%

4 Dental Services Staff

% of Days 72%

8 Respiratory Therapy Technician

% of Days 85%

5 Speech Language Pathologist

% of Days 93%

3 Physical Therapy Aide

% of Days 77%

2 Physical Therapy Assistant

% of Days 79%

1 RN Director of Nursing

% of Days 60%

1 Nurse Practitioner

% of Days 68%

2 Administrator

% of Days 55%

5 Dietitian

% of Days 43%

3 Qualified Social Worker

% of Days 60%

1 Other Dietary Services Staff

% of Days 30%

1 Occupational Therapy Assistant

% of Days 42%

View All Staffing Data in Phoenix

Total fines amount $3K

90% lower than Arizona average

Arizona average: $30K

Number of fines 1

40% fewer fines than Arizona average

Arizona average: 1.7

Payment Denials 0

100% fewer payment denials than Arizona average

Arizona average: 0.1

Fines amount comparison

This facility $3K

Arizona average $30K

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 10.0

32% worse than Arizona average

Arizona average: 7.6

Functional decline score 24.8

54% worse than Arizona average

Arizona average: 16.1

Long-stay resident measures

Above average Arizona avg: 3.8

Need for Help with Daily Activities Increased 23.6%

110% worse than Arizona average

Arizona average: 11.2%

Low Risk Residents with Bowel/Bladder Incontinence 25.9%

24% worse than Arizona average

Arizona average: 20.8%

Falls with Major Injury 2.3%

9% worse than Arizona average

Arizona average: 2.1%

High Risk Residents with Pressure Ulcers 9.2%

82% worse than Arizona average

Arizona average: 5.1%

Urinary Tract Infection 4.6%

243% worse than Arizona average

Arizona average: 1.3%

Lost Too Much Weight 4.8%

11% better than Arizona average

Arizona average: 5.4%

Depressive Symptoms 0.0%

100% better than Arizona average

Arizona average: 4.5%

Antipsychotic Use 8.1%

22% better than Arizona average

Arizona average: 10.3%

Pneumococcal Vaccine 97.7%

In line with Arizona average

Arizona average: 97.2%

Influenza Vaccine 91.3%

In line with Arizona average

Arizona average: 94.6%

Hospitalizations per 1,000 days 2.47

47% worse than Arizona average

Arizona average: 1.68

ED visits per 1,000 days 1.08

27% better than Arizona average

Arizona average: 1.48

Short-stay resident measures

Significantly above average Arizona avg: 4.2

Pneumococcal Vaccine 97.0%

6% better than Arizona average

Arizona average: 91.5%

Antipsychotic medication increase 1.5%

47% worse than Arizona average

Arizona average: 1.0%

Influenza Vaccine 92.4%

6% better than Arizona average

Arizona average: 87.3%

Re-hospitalized after SNF stay 21.8%

11% better than Arizona average

Arizona average: 24.6%

Emergency department visits 11.7%

9% worse than Arizona average

Arizona average: 10.7%

Falls with major injury 0.6%

27% better than Arizona average

Arizona average: 0.8%

Ability to care for self at discharge 62.4%

16% better than Arizona average

Arizona average: 53.7%

Successful return to home or community 69.9%

38% better than Arizona average

Arizona average: 50.6%

Breakdown by payment type

Medicare

41% of new residents, usually for short-term rehab.

Typical stay 24 days

Private pay

58% of new residents, often for short stays.

Typical stay 1 years

Medicaid

1% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Total residents 45

Medicare

44.4% of residents

Medicaid

17.8% of residents

Private pay or other

37.8% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for The Terraces of Phoenix from 2012–2023, based on CMS SNF Cost Reports.

Occupancy Rate 509.1% ↑ 443.4pp vs 2022

Net Patient Income -$3.1M ↓ ~$1.6M vs 2022

Payroll Costs $12.3M ↑ ~$2.0M vs 2022

Operating Margin -11.9% ↓ 5.9pp vs 2022

Metric	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	66.9%	68.1%	66.9%	69.0%	71.4%	61.0%	62.8%	71.0%	56.1%	57.5%	65.7%	509.1%
Beds	513	513	513	498	498	498	498	498	498	498	498	64
Net Income	-$317,839	-$6,169,435	-$1,381,749	-$1,543,830	-$2,139,519	-$883,435	-$891,086	-$123,821	$159,123	-$1,119,223	$904,521	-$2,198,665
Gross Revenue	$23,025,820	$22,162,252	$22,078,922	$22,430,387	$23,163,946	$23,184,222	$24,982,482	$26,423,495	$23,326,786	$24,761,604	$28,047,993	$29,462,093
Operating Expenses	$22,983,257	$23,604,894	$22,612,425	$22,412,836	$22,538,828	$22,393,295	$23,853,980	$25,079,649	$23,311,725	$23,961,194	$27,010,629	$29,629,950
Net Patient Income	-$1,901,596	-$3,284,073	-$2,557,946	-$2,017,772	-$1,374,306	-$1,204,000	-$1,058,953	-$1,050,041	-$1,939,788	-$1,539,816	-$1,526,486	-$3,140,019
Net Patient Revenue	$21,081,661	$20,320,821	$20,054,479	$20,395,064	$21,164,522	$21,189,295	$22,795,027	$24,029,608	$21,371,937	$22,421,378	$25,484,143	$26,489,931
Payroll Costs	$8,050,506	$8,266,391	$8,409,568	$8,735,077	$8,797,953	$9,258,490	$9,401,148	$9,912,231	$9,299,081	$9,461,869	$10,250,944	$12,297,173
Operating Margin %	-9.0%	-16.2%	-12.8%	-9.9%	-6.5%	-5.7%	-4.7%	-4.4%	-9.1%	-6.9%	-6.0%	-11.9%
Medicare %	5.5%	5.7%	5.7%	4.9%	4.6%	4.1%	3.8%	4.2%	3.2%	3.7%	4.3%	3.8%
Medicaid %	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	2.2%	2.0%	1.8%	2.1%	2.0%
Private %	94.5%	94.3%	94.3%	95.1%	95.4%	95.9%	96.2%	93.6%	94.8%	94.5%	93.6%	94.2%
Net Patient Revenue/Day	$168	$159	$160	$163	$163	$191	$200	$186	$209	$214	$214	$223
Cost/Day	$183	$185	$181	$179	$173	$202	$209	$194	$228	$229	$226	$249
Avg Length of Stay	75.9 days	64.6 days	63.1 days	69.3 days	63.9 days	44.2 days	42.2 days	36.5 days	41.5 days	36.6 days	42.8 days	38.0 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$26.5M

Net patient income

-$3.1M

Nonprofit Nonprofit Corporation

Net patient revenue

$26.5M

Net patient income

-$3.1M

Other income

$941.4K

Payroll costs

$12.3M 46.4% of net patient revenue

Other operating costs

$17.3M

Total costs

$29.6M

What does this home offer?

Pets Allowed

Room Sizes: 681 - 1,521 sq. ft

Housing Options: 1 Bed / 2 Bed

Building Type: 2-story

Transportation Services

Housekeeping Services

Social and Recreational Activities

Exercise Programs

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Most new residents arrive under private pay (58% of admissions), and a typical private pay stay runs around 1 years.

Coverage residents most often arrive under.

Medicare 41%

Private pay 58%

Medicaid 1%

Coverage residents most often leave under.

Medicare 38%

Private pay 61%

Medicaid 1%

6.9 miles from city center Estimated distance in miles from Phoenix's city center to The Terraces of Phoenix's address, calculated via Google Maps. — 2.04 miles to nearest hospital (HonorHealth John C. Lincoln Medical Center)

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The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.

5 facilities compared · CMS & AZ Dept. of Health data


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The Terraces of Phoenix	NH AL IL MC NC	Phoenix (Camelback East Village)	64	67.2% Facility 67.2% AZ AVG 72.7% Rank #43 / 76	-8%	5.29 Facility 5.29 AZ AVG 4.06 Rank #8 / 71	+13%	+30%	$0 Facility $0 AZ AVG $31.7k Rank #1 / 75	69 Facility 69 AZ AVG 82 Rank #39 / 53	13 Facility 13 AZ AVG 23.2 Rank #24 / 75	2.6 Facility 2.6 AZ AVG 3.8 Rank #19 / 75	-	53	-	62	Humangood Arizona Inc	$26.5M Facility $26.5M AZ AVG $14.7M Rank #10 / 79	$12.3M Facility $12.3M AZ AVG $6.4M Rank #9 / 79	46.4% Facility 46.4% AZ AVG 48.1% Rank #56 / 79	35003
Desert Terrace Healthcare Center	NH MC	Phoenix (Encanto Village)	108	75.9% Facility 75.9% AZ AVG 72.7% Rank #33 / 76	+4%	3.90 Facility 3.90 AZ AVG 4.06 Rank #35 / 71	-22%	-4%	$1.3k Facility $1.3k AZ AVG $31.7k Rank #55 / 75	67 Facility 67 AZ AVG 82 Rank #40 / 53	24 Facility 24 AZ AVG 23.2 Rank #41 / 75	3.4 Facility 3.4 AZ AVG 3.8 Rank #33 / 75	-	87	C+	67	Bandera Healthcare LLC	$11.5M Facility $11.5M AZ AVG $14.7M Rank #56 / 79	$6.0M Facility $6.0M AZ AVG $6.4M Rank #45 / 79	52.3% Facility 52.3% AZ AVG 48.1% Rank #19 / 79	35014
Phoenix Mountain Post-Acute	NH MC	Phoenix (Paradise Valley Village)	130	80.0% Facility 80.0% AZ AVG 72.7% Rank #29 / 76	+10%	3.62 Facility 3.62 AZ AVG 4.06 Rank #47 / 71	-4%	-11%	$8.0k Facility $8.0k AZ AVG $31.7k Rank #60 / 75	65 Facility 65 AZ AVG 82 Rank #42 / 53	30 Facility 30 AZ AVG 23.2 Rank #53 / 75	5.0 Facility 5.0 AZ AVG 3.8 Rank #58 / 75	2	112	A+	67	Phoenix Mountain Post Acute	$16.7M Facility $16.7M AZ AVG $14.7M Rank #28 / 79	$9.0M Facility $9.0M AZ AVG $6.4M Rank #26 / 79	53.9% Facility 53.9% AZ AVG 48.1% Rank #28 / 79	35072
Haven Health Sky Harbor	NH	Phoenix (Montezuma Heights)	120	66.7% Facility 66.7% AZ AVG 72.7% Rank #45 / 76	-8%	2.89 Facility 2.89 AZ AVG 4.06 Rank #68 / 71	-25%	-29%	$0 Facility $0 AZ AVG $31.7k Rank #1 / 75	64 Facility 64 AZ AVG 82 Rank #44 / 53	46 Facility 46 AZ AVG 23.2 Rank #69 / 75	4.2 Facility 4.2 AZ AVG 3.8 Rank #45 / 75	1	80	-	60	Brigham Curran	$5.0M Facility $5.0M AZ AVG $14.7M Rank #72 / 79	$4.2M Facility $4.2M AZ AVG $6.4M Rank #71 / 79	84.3% Facility 84.3% AZ AVG 48.1% Rank #39 / 79	35290

Nursing Home Explorer

Arizona Long Term Care System

ALTCS

Age 65+ or disabled

General Arizona resident, Medicaid-eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

Covers tribal members; rural outreach.

Benefits

In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+

General Arizona resident, at risk of institutionalization.

Income Limits ~$2,000/month individual, varies

Asset Limits $10,000 individual

Limited funding; waitlists common.

Benefits

Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority

General Arizona resident, own/rent home, low-income.

Income Limits (2025) ~$2,510/month 200% of poverty level, individual

Asset Limits Not applicable; income-focused.

High demand in rural desert areas; limited annual funds.

Benefits

Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+

General Arizona resident, very low income, able to live independently with support.

Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county

Asset Limits $10,000 individual, excludes home if owned

Limited units; high demand in metro areas like Phoenix.

Benefits

Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age —

General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

Focus on rural access; complements ALTCS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled

General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.

Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region

Asset Limits Not specified; income-driven eligibility.

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits

Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

What neighborhood is The Terraces of Phoenix in?

The Terraces of Phoenix is in the Camelback East Village neighborhood of Phoenix.

Who is the owner of The Terraces of Phoenix?

The Terraces of Phoenix is legally operated by Humangood Arizona, Inc, and administered by Kordell Erickson.

Is The Terraces of Phoenix in a walkable area?

The Terraces of Phoenix has a walk score of 62. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of The Terraces of Phoenix?

According to AZ state health department records, The Terraces of Phoenix's license number is NCI-232.

When does The Terraces of Phoenix's license expire?

According to AZ state health department records, The Terraces of Phoenix's license expires on October 31, 2026.

What is the occupancy rate at The Terraces of Phoenix?

The Terraces of Phoenix's occupancy is 67%.

Does The Terraces of Phoenix operate as a for-profit or non-profit?

The Terraces of Phoenix is registered as a non-profit in AZ.

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The Terraces of Phoenix

Overview of The Terraces of Phoenix

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Contact The Terraces of Phoenix

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2023

Breakdown of citation severity (last 3 years)

Citations history (last 3 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

38 Certified Nursing Assistant

17 Licensed Practical Nurse

12 Registered Nurse

3 Clinical Nurse Specialist

4 Dental Services Staff

8 Respiratory Therapy Technician

5 Speech Language Pathologist

3 Physical Therapy Aide

2 Physical Therapy Assistant

1 RN Director of Nursing

1 Nurse Practitioner

2 Administrator

5 Dietitian

3 Qualified Social Worker

1 Other Dietary Services Staff

1 Occupational Therapy Assistant

Penalties and fines

Fines amount comparison

Fines amount comparison

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

CCRC

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

What does this home offer?

Who this home usually serves

Mix of rehab and long-term care

Admissions

Discharges

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Financial Assistance for Nursing Home in Arizona

Arizona Long Term Care System

Non-Medical Home and Community Based Services

Weatherization Assistance Program (WAP)

Section 202 Supportive Housing for the Elderly

Arizona CARES Program

AZ DES Non-Medical Home and Community Based Services (HCBS)

Guides for Better Senior Living

Financial Assistance for
Nursing Home in Arizona