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The Terraces of Phoenix
Nursing Home, Assisted Living, Independent Living, Memory Care & Skilled Nursing · Phoenix, AZ
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Exterior view of The Terraces of Phoenix entryway Exterior view of The Terraces of Phoenix with landscaping Exterior view of The Terraces of Phoenix with signage Exterior view of The Terraces of Phoenix facility Main entrance of The Terraces of Phoenix Exterior view of The Terraces of Phoenix, showing the entrance Beautiful garden area with flowers and pergola Bright interior living space with modern furnishings Cozy interior of a living room with modern decor Cozy resident bedroom with bright decor

The Terraces of Phoenix

Nursing Home, Assisted Living, Independent Living, Memory Care & Skilled Nursing · Phoenix, AZ
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
7550 N 16Th St, Phoenix, AZ 85020 View map Calculator: See prices in your area
The Terraces of Phoenix accepts Medicare, Medicaid, and private pay.
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The Terraces of Phoenix accepts Medicare, Medicaid, and private pay.

Overview of The Terraces of Phoenix

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Located at 7550 N 16th St in Phoenix, The Terraces of Phoenix occupies a neighborhood with a Walk Score of 62. This metric suggests a baseline of pedestrian utility for minor tasks, though the prevailing infrastructure still favors automotive transport. The physical plant is a two-story structure configured with 64 beds and a mix of one-bedroom and two-bedroom floor plans, currently operating at 67% occupancy.

The 38-day average length of stay functions as the primary diagnostic indicator for this facility. At thirty-eight days, the model is strictly post-acute. The resident population is in a state of clinical transition, prioritizing recovery from acute hospitalization and preparation for discharge over long-term residential stability. This operational focus informs the staffing allocation. Daily nursing intensity is measured at 5 hours and 17 minutes per resident, comprising 1 hour and 12 minutes of RN time, 2 hours and 19 minutes from nurse aides, and 1 hour and 9 minutes of LPN/LVN coverage. The financial framework accommodates Medicare, Medicaid, and private pay, ensuring compatibility with standard post-acute funding streams.

Regulatory oversight is provided by the Arizona Department of Health Services Bureau of Long Term Care Licensing. Official inspections have evaluated systematic protocols regarding infection control, emergency preparedness, staffing credentials, documentation accuracy, and the maintenance of resident protections.

For those navigating the logistics of a post-hospital transition in the Phoenix area, The Terraces of Phoenix offers a specific utility as a short-stay skilled nursing option characterized by apartment-style layouts and a high ratio of nursing hours.

Facility Direct Line (602) 371-4100
Facility Direct Line (602) 371-4100
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 50.8% Above AZ avg. ▲ 50.8% Above AZ avg.AZ average: 3.3Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 44.4% Above AZ avg. ▲ 44.4% Above AZ avg.AZ average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 64.7% Above AZ avg. ▲ 64.7% Above AZ avg.AZ average: 3.0Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 11.3% Below AZ avg. ▼ 11.3% Below AZ avg.AZ average: 4.5Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Arizona averages

Rank #9 / 59Nurse hours — State benchmarkedThis home is ranked 9th out of 59 homes we track in Arizona for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Arizona average, with a ranking across 59 Arizona facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 9th out of 59 homes we track in Arizona for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

5h 20m

31% above state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
1h 17m
+80% State avg: 43m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
1h 20m
+28% State avg: 1h 2m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
2h 43m
+15% State avg: 2h 22m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
4h 45m
+31% State avg: 3h 37m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
8m
+32% State avg: 6m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
46m
+49% State avg: 31m per day · National avg: 28m per day

All 6 underlying metrics are above the state average

Standout metric: Registered Nurse (RN) is +80% above Arizona average

Capacity and availability

Residents per day
43
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
38 days
Bed community size
64-bed community Rank #187 / 521Bed count — State benchmarkedThis home is ranked 187th out of 521 homes we track in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 62 / 100 Rank #130 / 775Walk Score — State benchmarkedThis home is ranked 130th out of 775 homes we track in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
67%
Rank #33 / 55Occupancy rate — State benchmarkedThis home is ranked 33rd out of 55 homes we track in Arizona for occupancy. Shows this facility's occupancy rate versus the Arizona average, with its Statewide rank out of 55. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Arizona average: 72.7%
Occupied beds
43 / 64
Average occupied beds in Arizona homes 84 beds

License Details

Facility TypeNursing Care Institution
StatusActive
ExpirationOctober 31, 2026
License NumberNCI-232
CMS Certification Number35003
QualificationHealth Care

Ownership & Operating Entity

The Terraces of Phoenix is legally operated by The Terraces Of Phoenix, and administered by Kordell Erickson.

OwnerHumangood Arizona, Inc

Contact The Terraces of Phoenix

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. AZ average 4 Worse Metrics worse than Arizona average:
• Total deficiencies (86% above)
• Enforcement actions (11% above)
• Total complaints (100% above)
• Complaints per year (100% above) 1 Better Metrics better than Arizona average:
• Deficiencies per inspection (39% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityAZ Averagevs. AZ Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 2614 This facility has 86% more total deficiencies than a typical Arizona nursing home (26 vs. AZ avg 14).↑ 86% worse Rank #429 / 487 Total deficiencies — State benchmarked This home is ranked 429th out of 487 homes we track in Arizona for deficiencies. Shows this facility's deficiencies compared to the Arizona average among 487 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Deficiencies per inspection Info Average deficiencies per inspection. 1.72.8 This facility has 39% fewer deficiencies per inspection than a typical Arizona nursing home (1.7 vs. AZ avg 2.8).↓ 39% better Rank #239 / 487 Deficiencies per inspection — State benchmarked This home is ranked 239th out of 487 homes we track in Arizona for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Arizona average among 487 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Enforcement actions Info Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management. 10.9 This facility has 11% more enforcement actions than a typical Arizona nursing home (1 vs. AZ avg 0.9).↑ 11% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityAZ Averagevs. AZ Avg
Total inspections Info Combined count of all inspections conducted at this facility. 155 This facility has had 200% more total inspections than the Arizona average (15 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 200% more

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityAZ Averagevs. AZ Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 126 This facility has 100% more total complaints than a typical Arizona nursing home (12 vs. AZ avg 6).↑ 100% worse Rank #460 / 490 Total complaints — State benchmarked This home is ranked 460th out of 490 homes we track in Arizona for complaint-related visits. Shows this facility's complaint-related visits compared to the Arizona average among 490 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaints per year Info Average complaints per year since 2022. 31.5 This facility has 100% more complaints per year than a typical Arizona nursing home (3 vs. AZ avg 1.5).↑ 100% worse
Show Inspection Reports

CMS Health Inspection History

Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.

Inspections Since 2023 · 3 years of data
Total health inspections 5

Arizona average 6.3

Last Health inspection on Jun 2025

Total health citations
13 Rank #20 / 61Health citations — State benchmarkedThis home is ranked 20th out of 61 homes we track in Arizona for health citations. Shows this facility's total health deficiency citations benchmarked to the Arizona State average, with a ranking across all 61 AZ facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Arizona average 23.2

Citations per inspection
2.6 Rank #17 / 61Citations per inspection — State benchmarkedThis home is ranked 17th out of 61 homes we track in Arizona for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Arizona mean across 61 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Arizona average 3.82

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

7 of 13 citations resulted from standard inspections; and 6 of 13 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical health citations
0
100% better than Arizona average

Arizona average: 0.1

Serious health citations
0
100% better than Arizona average

Arizona average: 0.6

0 critical citations Arizona average: 0.1
0 serious citations Arizona average: 0.6
13 moderate citations Arizona average: 22.3
0 minor citations Arizona average: 0.2
Citations history (last 3 years)
Quality of Care moderate citation Jun 13, 2025
Corrected
Abuse/Neglect moderate citation Aug 10, 2024
Corrected
Abuse/Neglect moderate citation Aug 10, 2024
Corrected
Infection Control moderate citation May 31, 2024
Corrected

Data sourced from CMS Health Deficiencies reports, which cover the Medicare and/or Medicaid-certified skilled-nursing and nursing beds and no other part of the community. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 106
Employees 84
Contractors 22
Staff to resident ratio 2.36 : 1
31% more staff per resident than Arizona average
Arizona average ratio: 1.80 : 1 Arizona average ratio: 1.80 : 1See full Arizona ranking
Avg staff/day 39
Average shift 7.6 hours
11% worse than Arizona average
Arizona average: 8.5 hours Arizona average shift: 8.5 hoursSee full Arizona ranking
Total staff hours (quarter) 27,165

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 12 RN Staff are full-time employees. No contractors work on this role. 12
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.7 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 17 LPN Staff are full-time employees. No contractors work on this role. 17
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.5 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 38 CNA Staff are full-time employees. No contractors work on this role. 38
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.4 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

10.7%

2,918 contractor hours this quarter

Respiratory Therapy Technician: 8 Speech Language Pathologist: 5 Physical Therapy Aide: 3 Qualified Social Worker: 3 Physical Therapy Assistant: 2 Occupational Therapy Assistant: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant3803811,21292100%7.4
Licensed Practical Nurse170175,00792100%8.5
Registered Nurse120124,00392100%8.7
Clinical Nurse Specialist3031,2497480%7.7
Dental Services Staff4048206672%7.9
Respiratory Therapy Technician0888077885%6.5
Speech Language Pathologist0557658693%5.7
Physical Therapy Aide0335347177%6.5
Physical Therapy Assistant0225237379%6.6
RN Director of Nursing1015175560%9.4
Nurse Practitioner1015046368%8
Administrator2024085155%8
Dietitian5053144043%7.3
Qualified Social Worker0332485560%4.5
Other Dietary Services Staff1012142830%7.6
Occupational Therapy Assistant011413942%1.1
38 Certified Nursing Assistant
% of Days 100%
17 Licensed Practical Nurse
% of Days 100%
12 Registered Nurse
% of Days 100%
3 Clinical Nurse Specialist
% of Days 80%
View All Staffing Data in Phoenix

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $3K Rank #1 / 61Federal fines — State benchmarkedThis home is ranked 1st out of 61 homes we track in Arizona for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Arizona average among facilities with fines, and where it ranks among 61 facilities in the pool. Lower total dollars mean a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
90% lower than Arizona average

Arizona average: $30K

Number of fines 1
40% fewer fines than Arizona average

Arizona average: 1.7

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Arizona average

Arizona average: 0.1

Fines amount comparison
Fines amount comparison
This facility $3K
Arizona average $30K

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 10.0
32% worse than Arizona average

Arizona average: 7.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 24.8
54% worse than Arizona average

Arizona average: 16.1

Long-stay resident measures
Above average Arizona avg: 3.8 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 23.6%
110% worse than Arizona average

Arizona average: 11.2%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 25.9%
24% worse than Arizona average

Arizona average: 20.8%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.3%
9% worse than Arizona average

Arizona average: 2.1%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 9.2%
82% worse than Arizona average

Arizona average: 5.1%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 4.6%
243% worse than Arizona average

Arizona average: 1.3%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.8%
11% better than Arizona average

Arizona average: 5.4%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Arizona average

Arizona average: 4.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 8.1%
22% better than Arizona average

Arizona average: 10.3%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 97.7%
In line with Arizona average

Arizona average: 97.2%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 91.3%
In line with Arizona average

Arizona average: 94.6%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.47
47% worse than Arizona average

Arizona average: 1.68

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.08
27% better than Arizona average

Arizona average: 1.48

Short-stay resident measures
Above average Arizona avg: 4.2 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 97.0%
6% better than Arizona average

Arizona average: 91.5%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.5%
47% worse than Arizona average

Arizona average: 1.0%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 92.4%
6% better than Arizona average

Arizona average: 87.3%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 21.8%
11% better than Arizona average

Arizona average: 24.6%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 11.7%
9% worse than Arizona average

Arizona average: 10.7%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.6%
27% better than Arizona average

Arizona average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 62.4%
16% better than Arizona average

Arizona average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 69.9%
38% better than Arizona average

Arizona average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

41% of new residents, usually for short-term rehab.

Typical stay 24 days

Private pay

58% of new residents, often for short stays.

Typical stay 1 years

Medicaid

1% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 45
Medicare
20
44.4% of residents
Medicaid
8
17.8% of residents
Private pay or other
17
37.8% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Nonprofit
Nonprofit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$26.5M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$3.1M
Nonprofit Nonprofit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$26.5M Rank #7 / 58Net patient revenue — State benchmarkedThis home is ranked 7th out of 58 homes we track in Arizona. Shows this facility's net patient revenue compared to the Arizona average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$3.1M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$941.4K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #9 / 58Payroll costs — State benchmarkedThis home is ranked 9th out of 58 homes we track in Arizona. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Arizona average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$12.3M 46.4% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #47 / 58Payroll % of net patient revenue — State benchmarkedThis home is ranked 47th out of 58 homes we track in Arizona. Shows payroll as a percentage of net patient revenue versus the Arizona average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$17.3M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$29.6M
How we calculate these figures

This home is administered by Kordell Erickson.

This home is owned by Humangood Arizona Inc

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 35003

Show certification details

What does this home offer?

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Pets Allowed

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Room Sizes: 681 - 1,521 sq. ft

Housing options icon
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Housing Options: 1 Bed / 2 Bed

Building type icon
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Building Type: 2-story

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Transportation Services

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Housekeeping Services

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Social and Recreational Activities

Exercise program icon
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Exercise Programs

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Most new residents arrive under private pay (58% of admissions), and a typical private pay stay runs around 1 years.

Admissions
461 total

Coverage residents most often arrive under.

Medicare 41%
Private pay 58%
Medicaid 1%
Discharges
517 total

Coverage residents most often leave under.

Medicare 38%
Private pay 61%
Medicaid 1%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near The Terraces of Phoenix

Address 6.9 miles from city center Info Estimated distance in miles from Phoenix's city center to The Terraces of Phoenix's address, calculated via Google Maps. — 2.04 miles to nearest hospital (HonorHealth John C. Lincoln Medical Center)

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Compare Nursing Homes around Phoenix

Info below is compiled from CMS reports & the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Arizona average is: 64.5% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Acacia Health Center at Sagewood ★ ★ ★ ★ ★
NH
SNF
Phoenix (Desert Ridge West)
78
Facility 78
AZ AVG 54
Rank #165 / 521
96.2%
Facility 96.2%
AZ AVG 71.2%
Rank #5 / 55
+35%
5.66
Facility 5.66
AZ AVG 4.06
Rank #8 / 59
 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ +50%+39%
$0
Facility $0
AZ AVG $31.7k
Rank #1 / 61
3
Facility 3
AZ AVG 23.2
Rank #1 / 61
3.0
Facility 3.0
AZ AVG 3.8
Rank #21 / 61
-75A+
15
Facility 15
AZ AVG 38
Rank #615 / 775
Lcs Desert Ridge LLC
$15.2MFiscal year ending 12/2023
Facility $15.2MFiscal year ending 12/2023
AZ AVG $15.3M
Rank #20 / 58
$20.0MFiscal year ending 12/2023
Facility $20.0MFiscal year ending 12/2023
AZ AVG $8.6M
Rank #4 / 58
131.9%Fiscal year ending 12/2023
Facility 131.9%Fiscal year ending 12/2023
AZ AVG 64.5%
Rank #2 / 58
35279
The Terraces of Phoenix ★ ★ ★ ★ ★
NH
AL
IL
MC
SNF
Phoenix (Camelback East Village)
64
Facility 64
AZ AVG 54
Rank #187 / 521
67.2%
Facility 67.2%
AZ AVG 71.2%
Rank #33 / 55
-6%
5.33
Facility 5.33
AZ AVG 4.06
Rank #9 / 59
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ +13%+31%
$0
Facility $0
AZ AVG $31.7k
Rank #1 / 61
13
Facility 13
AZ AVG 23.2
Rank #20 / 61
2.6
Facility 2.6
AZ AVG 3.8
Rank #17 / 61
-43-
62
Facility 62
AZ AVG 38
Rank #130 / 775
Humangood Arizona Inc
$26.5MFiscal year ending 12/2023
Facility $26.5MFiscal year ending 12/2023
AZ AVG $15.3M
Rank #7 / 58
$12.3MFiscal year ending 12/2023
Facility $12.3MFiscal year ending 12/2023
AZ AVG $8.6M
Rank #9 / 58
46.4%Fiscal year ending 12/2023
Facility 46.4%Fiscal year ending 12/2023
AZ AVG 64.5%
Rank #47 / 58
35003
Christian Care Nursing Center ★ ★ ★ ★ ☆
NH
SNF
Phoenix (North Mountain Village)
20
Facility 20
AZ AVG 54
Rank #231 / 521
45.0%
Facility 45.0%
AZ AVG 71.2%
Rank #46 / 55
-37%
7.97
Facility 7.97
AZ AVG 4.06
Rank #2 / 59
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ +55%+96%
$0
Facility $0
AZ AVG $31.7k
Rank #1 / 61
10
Facility 10
AZ AVG 23.2
Rank #11 / 61
3.3
Facility 3.3
AZ AVG 3.8
Rank #25 / 61
-9A+
50
Facility 50
AZ AVG 38
Rank #254 / 775
Christian Care Managment Inc
$1.9MFiscal year ending 12/2023
Facility $1.9MFiscal year ending 12/2023
AZ AVG $15.3M
Rank #58 / 58
$1.7MFiscal year ending 12/2023
Facility $1.7MFiscal year ending 12/2023
AZ AVG $8.6M
Rank #58 / 58
88%Fiscal year ending 12/2023
Facility 88%Fiscal year ending 12/2023
AZ AVG 64.5%
Rank #5 / 58
35173
The Palazzo ★ ★ ★ ★ ☆
NH
AL
MC
SNF
Phoenix (Leescroft)
66
Facility 66
AZ AVG 54
Rank #184 / 521
--
4.09
Facility 4.09
AZ AVG 4.06
Rank #22 / 59
 ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ -53%+1%
$0
Facility $0
AZ AVG $31.7k
Rank #1 / 61
30
Facility 30
AZ AVG 23.2
Rank #44 / 61
10.0
Facility 10.0
AZ AVG 3.8
Rank #60 / 61
-69-
68
Facility 68
AZ AVG 38
Rank #66 / 775
Lifehouse Investors V LLC
$4.9MFiscal year ending 12/2023
Facility $4.9MFiscal year ending 12/2023
AZ AVG $15.3M
Rank #55 / 58
$3.8MFiscal year ending 12/2023
Facility $3.8MFiscal year ending 12/2023
AZ AVG $8.6M
Rank #54 / 58
78.2%Fiscal year ending 12/2023
Facility 78.2%Fiscal year ending 12/2023
AZ AVG 64.5%
Rank #7 / 58
35116
Desert Highlands Care Center ★ ★ ★ ☆ ☆
NH
RC
SNF
Kingman
120
Facility 120
AZ AVG 54
Rank #82 / 521
63.3%
Facility 63.3%
AZ AVG 71.2%
Rank #37 / 55
-11%
3.76
Facility 3.76
AZ AVG 4.06
Rank #29 / 59
 ★ ★ ★ ☆ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ☆ ☆ +2%-7%
$0
Facility $0
AZ AVG $31.7k
Rank #1 / 61
30
Facility 30
AZ AVG 23.2
Rank #44 / 61
3.3
Facility 3.3
AZ AVG 3.8
Rank #25 / 61
-76-
54
Facility 54
AZ AVG 38
Rank #207 / 775
Patrick Kinney
$7.2MFiscal year ending 12/2023
Facility $7.2MFiscal year ending 12/2023
AZ AVG $15.3M
Rank #50 / 58
$3.7MFiscal year ending 12/2023
Facility $3.7MFiscal year ending 12/2023
AZ AVG $8.6M
Rank #55 / 58
51.2%Fiscal year ending 12/2023
Facility 51.2%Fiscal year ending 12/2023
AZ AVG 64.5%
Rank #42 / 58
35169
Nursing Home Explorer

Financial Assistance for
Nursing Home in Arizona

The Terraces of Phoenix is located in Phoenix, Arizona.
Here are the financial assistance programs available to residents in Arizona.

Get Financial aid guidance

Arizona Long Term Care System

ALTCS

Age 65+ or disabled
General Arizona resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AZ

Covers tribal members; rural outreach.

Benefits
In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+
General Arizona resident, at risk of institutionalization.
Income Limits ~$2,000/month individual, varies
Asset Limits $10,000 individual
AZ

Limited funding; waitlists common.

Benefits
Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority
General Arizona resident, own/rent home, low-income.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
AZ

High demand in rural desert areas; limited annual funds.

Benefits
Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+
General Arizona resident, very low income, able to live independently with support.
Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county
Asset Limits $10,000 individual, excludes home if owned
AZ

Limited units; high demand in metro areas like Phoenix.

Benefits
Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age —
General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
AZ

Focus on rural access; complements ALTCS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled
General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region
Asset Limits Not specified; income-driven eligibility.
AZ

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits
Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

Frequently Asked Questions about The Terraces of Phoenix

What neighborhood is The Terraces of Phoenix in?

The Terraces of Phoenix is in the Camelback East Village neighborhood of Phoenix.

Who is the owner of The Terraces of Phoenix?

The Terraces of Phoenix is legally operated by Humangood Arizona, Inc, and administered by Kordell Erickson.

Is The Terraces of Phoenix in a walkable area?

The Terraces of Phoenix has a walk score of 62. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of The Terraces of Phoenix?

According to AZ state health department records, The Terraces of Phoenix's license number is NCI-232.

When does The Terraces of Phoenix's license expire?

According to AZ state health department records, The Terraces of Phoenix's license expires on October 31, 2026.

What is the occupancy rate at The Terraces of Phoenix?

The Terraces of Phoenix's occupancy is 67%.

Are pets allowed at The Terraces of Phoenix?

Yes, The Terraces of Phoenix allows residents to bring their pets.

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