The Terraces of Phoenix

The Terraces of Phoenix is a Retirement Home in Arizona

The Terraces of Phoenix is a Retirement Home in Arizona

The Terraces of Phoenix

7550 N 16th St, Phoenix, AZ 85020 View Map

The Terraces of Phoenix is a Retirement Home in Arizona

The Terraces of Phoenix is a Retirement Home in Arizona

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Overview of The Terraces of Phoenix

The Terraces of Phoenix is known for its small-town feel which is essential in making residents feel welcomed and comfortable. The Terraces of Phoenix strives to be a place of growth where seniors are encouraged to be themselves and create new memories. It’s been recognized as a senior living community that has peaked to the highest national standard of exceptional senior care. They have been awarded as the Best Continuing Care Retirement Community by the U.S. News & World Report as well as been recognized as a Successful Aging Certified Center. The Terraces of Phoenix is a safe and secure continuing retirement community that ensures seniors and their families the best of the best senior care. 

Life at the Terraces of Phoenix is built on a vibrant lifestyle. From their dining experience that provides delicious meals created by an executive chef; wellness programs planned for those who want to stay active with social, intellectual, and cultural opportunities found in their yoga and dance classes, and water aerobics. Other community amenities include bistro, fitness center, putting green, and swimming pool– to name a few. Spending your golden years in Phoenix is an ideal place for those who want a sunny weather all-year round and have a lot of elderly-friendly cultural hub. 

(602) 371-4100
Home Information THE TERRACES OF PHOENIX
  • Occupancy levels track close to the statewide midpoint, indicating balanced availability. The property runs a smaller bed inventory than most peers, focusing on a more intimate census. Resident stays are comparable to other state facilities, implying stable turnover.

  • Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income mirrors statewide norms, reflecting a balanced margin profile.

  • Medicare nights lag behind other facilities, revealing limited Medicare demand. Medicaid nights sit above most state facilities, underscoring deep Title XIX coverage. Private pay nights lead the state, showing strong demand from market-rate residents.

Occupancy
Beds
64
Occupancy
76.1%
Total Bed Days Available
181770
Avg. Length of Stay
43 days
Avg. Residents per Day
40
Finance
Home Revenue
$28,047,993.00
Payroll Costs
$8,618,379.00
Profit
$904,521.00
Total Home Costs
$27,010,629.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
30.7%
House Specifics:
CCN
35003
Owner Name
HUMANGOOD ARIZONA INC
Rural vs. Urban
Urban
County
Maricopa
Type of Control
Governmental — City
Operations
Total Admissions
433
Total Discharges
505
% Medicaid Admissions
0%
% Medicare Admissions
51%
% Private Pay Admissions
49%
% Medicaid Discharges
1%
% Medicare Discharges
48%
% Private Pay Discharges
51%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
5 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
3 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
5 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
5 / 5
Nurse Hours / Resident / Day Info Total nurse staffing hours per resident per day.
5.29 hrs
Number of Fines
1
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
2505
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
5084
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
111760
Bed community size
64-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 62 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

License Status
Active
Facility Type
Nursing Care Institution
License Expiration
October 31, 2026

Additional licensing details

License number: NCI-232
CMS Certification Number: 35003
Qualification: Health Care

Ownership & operating entity

The Terraces of Phoenix is legally operated by The Terraces Of Phoenix, and administrated by Kordell Erickson.

Administrator: Kordell Erickson
Nonprofit ownership: No

What does this home offer?

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Pets Allowed: Yes, Pets Allowed

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Room Sizes: 681 - 1,521 sq. ft

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Housing Options: 1 Bed / 2 Bed

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Building Type: 2-story

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Dining Services

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Transportation Services

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Housekeeping Services

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Social and Recreational Activities

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Exercise Programs

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Types of Care at The Terraces of Phoenix

Independent Living Assisted Living Memory Care
Contact The Terraces of Phoenix

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Quality Rating
A Highest rating

Based on state quality rating data.

Inspection History

In Arizona, the Department of Social Services (for ALFs) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

15 visits/inspections

12 complaint inspections

15 routine inspections

Latest inspection

Date:April 24, 2025
Type:Complaint
Results:No deficiencies

12 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Arizona average: 6 complaints

26 violations

Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Arizona average: 12 violations

Places of interest near The Terraces of Phoenix

Address 10.5 miles from city center

Address 7550 N 16th St, Phoenix, AZ 85020

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Comparison Chart

The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
Compare Retirement Homes around Phoenix
The Retreat at Alameda
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Phoenix
104
No
C+
27
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed
LifeStream at North Phoenix
IL

For self-sufficient seniors seeking community and minimal assistance.

Phoenix
-
Yes
-
47
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed
Beatitudes Campus
AL

For seniors needing help with daily tasks but not full-time nursing.

HC

Home Care

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Phoenix
72
No
-
66
CLEVENGER, CAMILLE
75.4%
$29,480,075.00
$13,812,527.00
46.9%
50.40
1/5
4.5223
1/5
4/5
4/5
-
1 Bed / 2 Bed
Mountain Park Senior Living
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Phoenix
86
No
-
44
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed
The Terraces of Phoenix
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Phoenix
64
Yes
-
62
HUMANGOOD ARIZONA INC
76.1%
$28,047,993.00
$8,618,379.00
30.7%
39.80
5/5
5.2851
3/5
5/5
5/5
1
1 Bed / 2 Bed

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

98
Total Staff
73
Employees
25
Contractors
23,101
Total Hours (Quarter)
34
Avg Staff/Day
7.5
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse108.2 No
Licensed Practical Nurse168.1 No
Certified Nursing Assistant377.1 No
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
64 staff
7.5hs shift avg
Physicians & Practitioners
4 staff
8.3hs shift avg
Therapy Services
23 staff
5.9hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
5.2hs shift avg
Dietary Services
2 staff
7.4hs shift avg
Other Services
2 staff
8.1hs shift avg
Contractor Analysis
11.5%
of total hours from contractors
2,646 contractor hours this quarter
Occupational Therapy Assistant: 1 Physical Therapy Aide: 4 Physical Therapy Assistant: 3 Respiratory Therapy Technician: 7 Speech Language Pathologist: 8 Qualified Social Worker: 2
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant370379,12091100%7.1
Licensed Practical Nurse160163,92791100%8.1
Registered Nurse100103,25891100%8.2
Clinical Nurse Specialist3031,4467582%8.3
Dental Services Staff2027606673%8.1
Respiratory Therapy Technician0777127684%6.5
Speech Language Pathologist0885836369%6.5
Physical Therapy Assistant0335146875%7.3
Administrator1015126470%8
Nurse Practitioner1014966268%8
Physical Therapy Aide0444946369%6.3
RN Director of Nursing1014795459%8.9
Dietitian2024596268%7.4
Qualified Social Worker0223145965%5.2
Occupational Therapy Assistant011284549%0.6

Health Inspection History

Source: CMS Health Citations (Feb 2023 – Jun 2025)

5
Inspections
13
Total Citations
0
Critical (J-L)
0
Serious (G-I)
2.6
Citations/Inspection
Jun 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
13
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Infection Control
2
15% of total
Resident Rights
2
15% of total
Quality of Life & Care
2
15% of total
Abuse, Neglect & Exploitation
2
15% of total
Citation Sources
Standard Inspections 7
Complaint Investigations 6
State Comparison (AZ)
Avg Citations (State)
23.2
This Facility: 13
Avg Critical (State)
0.1
This Facility: 0
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Jun 13, 2025 D Quality of CareF0677 Corrected
Aug 10, 2024 D Abuse/NeglectF0600 Corrected
Aug 10, 2024 D Abuse/NeglectF0609 Corrected
May 31, 2024 E Infection ControlF0880 Corrected
May 31, 2024 E Infection ControlF0882 Corrected
May 31, 2024 E Nursing ServicesF0947 Corrected
May 31, 2024 D Care PlanningF0657 Corrected
May 31, 2024 D Resident RightsF0578 Corrected
Jun 06, 2023 D Care PlanningF0656 Corrected
Jun 06, 2023 D Resident RightsF0580 Corrected
Feb 02, 2023 D NutritionF0812 Corrected
Feb 02, 2023 D Quality of CareF0686 Corrected
Feb 02, 2023 D Care PlanningF0658 Corrected
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Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for Arizona Seniors

Program
State Program Name
Eligibility
Benefits
Arizona Long Term Care System
ALTCS
  • General: Age 65+ or disabled, Arizona resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • AZ Specifics: Covers tribal members; rural outreach.
  • Services: In-home care (6-8 hours/day), assisted living, nursing home care, medical services, transportation (10 trips/month).
Non-Medical Home and Community Based Services
AZ DES Non-Medical HCBS
  • General: Age 60+, Arizona resident, at risk of institutionalization.
  • Income Limits: ~$2,000/month (individual, varies).
  • Asset Limits: $10,000 (individual).
  • AZ Specifics: Limited funding; waitlists common.
  • Services: Homemaker services (3-5 hours/week), respite care (up to 10 days/year), adult day care (~$60/day).
Senior Community Service Employment Program (SCSEP)
AZ SCSEP
  • General: Age 55+, Arizona resident, unemployed, low-income.
  • Income Limits (2025): ~$1,519/month (125% of poverty level, individual).
  • Asset Limits: Not specified; income-driven.
  • AZ Specifics: Wages at highest of federal/state/local minimum ($14.35/hour in 2025).
  • Services: Paid training (20 hours/week), job placement (avg. $300-$500/month earnings), career counseling.
Weatherization Assistance Program (WAP)
AZ WAP
  • General: Age 60+ priority, Arizona resident, own/rent home, low-income.
  • Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
  • Asset Limits: Not applicable; income-focused.
  • AZ Specifics: High demand in rural desert areas; limited annual funds.
  • Services: Insulation, weather stripping, HVAC repairs (avg. $500-$1,000/year savings).
Section 202 Supportive Housing for the Elderly
AZ Section 202
  • General: Age 62+, Arizona resident, very low income, able to live independently with support.
  • Income Limits (2025): ~$1,645/month (50% of area median income, individual, varies by county).
  • Asset Limits: $10,000 (individual, excludes home if owned).
  • AZ Specifics: Limited units; high demand in metro areas like Phoenix.
  • Services: Subsidized rent (30% of income, e.g., $300-$500/month), on-site services (housekeeping, transportation, ~$200/month value).
Arizona CARES Program
AZ CARES
  • General: Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits: Not applicable; need-based.
  • AZ Specifics: Focus on rural access; complements ALTCS respite.
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
AZ DES Non-Medical Home and Community Based Services (HCBS)
AZ DES Non-Medical HCBS
  • General: Age 60+ or disabled, Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
  • Income Limits: Above Medicaid threshold but low-income (~$1,500-$2,500/month, varies by region).
  • Asset Limits: Not specified; income-driven eligibility.
  • AZ Specifics: Targets those ineligible for ALTCS; prioritizes rural and tribal areas.
  • Services: Homemaker services (3-5 hours/week), personal care (limited hours), respite care (up to 10 days/year), transportation (~5 trips/month).

Claim What’s Yours Financial Aid for Arizona Seniors

ALTCS

Arizona Long Term Care System

Requirements:
  • General:
    Age 65+ or disabled, Arizona resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • AZ Specifics:
    Covers tribal members; rural outreach.
Benefits without Contact:
  • Services: In-home care (6-8 hours/day), assisted living, nursing home care, medical services, transportation (10 trips/month).
AZ DES Non-Medical HCBS

Non-Medical Home and Community Based Services

Requirements:
  • General:
    Age 60+, Arizona resident, at risk of institutionalization.
  • Income Limits:
    ~$2,000/month (individual, varies).
  • Asset Limits:
    $10,000 (individual).
  • AZ Specifics:
    Limited funding; waitlists common.
Benefits without Contact:
  • Services: Homemaker services (3-5 hours/week), respite care (up to 10 days/year), adult day care (~$60/day).
AZ SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, Arizona resident, unemployed, low-income.
  • Income Limits (2025):
    ~$1,519/month (125% of poverty level, individual).
  • Asset Limits:
    Not specified; income-driven.
  • AZ Specifics:
    Wages at highest of federal/state/local minimum ($14.35/hour in 2025).
Benefits without Contact:
  • Services: Paid training (20 hours/week), job placement (avg. $300-$500/month earnings), career counseling.
AZ WAP

Weatherization Assistance Program (WAP)

Requirements:
  • General:
    Age 60+ priority, Arizona resident, own/rent home, low-income.
  • Income Limits (2025):
    ~$2,510/month (200% of poverty level, individual).
  • Asset Limits:
    Not applicable; income-focused.
  • AZ Specifics:
    High demand in rural desert areas; limited annual funds.
Benefits without Contact:
  • Services: Insulation, weather stripping, HVAC repairs (avg. $500-$1,000/year savings).
AZ Section 202

Section 202 Supportive Housing for the Elderly

Requirements:
  • General:
    Age 62+, Arizona resident, very low income, able to live independently with support.
  • Income Limits (2025):
    ~$1,645/month (50% of area median income, individual, varies by county).
  • Asset Limits:
    $10,000 (individual, excludes home if owned).
  • AZ Specifics:
    Limited units; high demand in metro areas like Phoenix.
Benefits without Contact:
  • Services: Subsidized rent (30% of income, e.g., $300-$500/month), on-site services (housekeeping, transportation, ~$200/month value).
AZ CARES

Arizona CARES Program

Requirements:
  • General:
    Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits:
    No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits:
    Not applicable; need-based.
  • AZ Specifics:
    Focus on rural access; complements ALTCS respite.
Benefits without Contact:
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
AZ DES Non-Medical HCBS

AZ DES Non-Medical Home and Community Based Services (HCBS)

Requirements:
  • General:
    Age 60+ or disabled, Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
  • Income Limits:
    Above Medicaid threshold but low-income (~$1,500-$2,500/month, varies by region).
  • Asset Limits:
    Not specified; income-driven eligibility.
  • AZ Specifics:
    Targets those ineligible for ALTCS; prioritizes rural and tribal areas.
Benefits without Contact:
  • Services: Homemaker services (3-5 hours/week), personal care (limited hours), respite care (up to 10 days/year), transportation (~5 trips/month).

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