The Village at Incarnate Word

The Village at Incarnate Word is a Nursing Home in Texas

The Village at Incarnate… is a Nursing Home in Texas

The Village at Incarnate Word

SAN ANTONIO, TX 78209 View Map

The Village at Incarnate Word is a Nursing Home in Texas

The Village at Incarnate… is a Nursing Home in Texas

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Overview of The Village at Incarnate Word
The Village at Incarnate Word is a senior living community in San Antonio, Texas, established by the Sisters of Charity of the Incarnate Word. It offers a range of services including Independent Living, Assisted Living, Memory Care, and Nursing & Rehabilitation. The community is dedicated to providing compassionate care and a spiritually enriched environment for seniors.
210-829-7561

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 4.38/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 42

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Texas average
Occupancy rate 90.5%
Residents per day (avg) 55
Occupancy rate
90.5%
Residents per day (avg)
55

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

47% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

49% of new residents, often for short stays.

Typical stay 8 - 9 months

Medicaid

4% of new residents, often for long-term daily care.

Typical stay 1 years

Finances and operations

Voluntary non-profit home
Other
Home revenue
$20.9M
Surplus of revenue
$1.7M
Voluntary non-profit home Other
Home revenue
$20,902,330.00
Surplus of revenue
$1,689,220.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.5M
35.9% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.7M
Total costs $19.2M
Bed community size
42-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.

About this community

License Status
LICENSED
Facility Type
TYPE A

Additional licensing details

License number: AL-A 145002, AL-B 149279, ALZ Certificate 104401, Nursing 145003, HCSSA 011872
CMS Certification Number: 676498
County: BEXAR
Awards: Voted #1 Best Senior Living in San Antonio Three Years in a Row! 2025, 2024, and 2023 MySA San Antonio Express News Readers Choice Awards Winners.

Ownership & operating entity

Owner name: INCARNATE WORD RETIREMENT COMMUNITY INC

Safety & Compliance

Care Services

Accepts Medicare
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing

All Levels of Care

Independent Living
Assisted Living
Memory Care
Nursing & Rehabilitation

Additional Policies & Features

Minimum Age: 55

Amenities & Lifestyle

Programs & Activities

Activities
Various activities and classes available for residents.
Specific Programs
Employment Opportunities, Volunteer Opportunities, Living at the Village, Independent Living, Assisted Living, Memory Care, Nursing & Rehabilitation, Virtual Tour, Spiritual Life, In-Home Care Services
Religious Services
Yes
Volunteer Programs
Yes

Pricing & Financial Information

Dining & Nutrition

Food Description
Dining options available with a focus on quality and variety.

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Medicare Accepted

This facility is certified for eligible Medicare services.

Payment & Funding Options

Medicare Long-term care insurance

Inspection History

In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.

Results

1 with citations

0 without citations

1 total citation

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

0 enforcement actions

Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.

Compare Nursing Homes around San Antonio

The information below is reported by the Texas Health and Human Services Commission.
Legend Oaks West Rehab
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

San Antonio
124
No
24
BERTETTI HEALTHCARE, INC.
85.1%
$14,660,285.00
$6,880,084.00
46.9%
109.50
5/5
3.8564
4/5
4/5
5/5
1
The Village at Incarnate Word
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

TX 78209
60
No
-
INCARNATE WORD RETIREMENT COMMUNITY, INC.
90.5%
$7,573,839.00
$7,496,658.00
99%
54.70
5/5
4.3848
4/5
3/5
5/5
-
Remington Transitional Care
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

San Antonio
60
No
75
REGENCY IHS OF SAN ANTONIO LLC
96.2%
$12,122,243.00
$4,385,109.00
36.2%
56.60
4/5
3.7726
4/5
4/5
4/5
1
Lakeside Nursing and Rehabilitation Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

San Antonio
118
No
19
CRYSTAL LAKE HEALTHCARE, INC.
84.5%
$14,956,233.00
$6,190,471.00
41.4%
112.30
4/5
3.4176
4/5
2/5
4/5
1
Blue Skies of Texas East
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

San Antonio
80
No
47
AIR FORCE VILLAGE INC
68.3%
$15,242,760.00
$4,568,530.00
30%
45.70
3/5
6.5100
3/5
4/5
4/5
2

Places of interest near The Village at Incarnate Word

Address 514.3 miles from city center

Address SAN ANTONIO, TX 78209

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

114
Total Staff
70
Employees
44
Contractors
23,443
Total Hours (Quarter)
36
Avg Staff/Day
7.2
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse 3 7.8 No
Licensed Practical Nurse 23 8.4 Yes
Certified Nursing Assistant 52 7.4 Yes
Staff by Category
Administration
2 staff
6.7hs shift avg
Nursing Staff
92 staff
7.8hs shift avg
Physicians & Practitioners
2 staff
8hs shift avg
Therapy Services
13 staff
3.6hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
3 staff
5.3hs shift avg
Dietary Services
1 staff
7.7hs shift avg
Other Services
1 staff
9.8hs shift avg
Contractor Analysis
11.8%
of total hours from contractors
2,762 contractor hours this quarter
Certified Nursing Assistant: 18 Licensed Practical Nurse: 8 Speech Language Pathologist: 3 Qualified Social Worker: 3 Medication Aide/Technician: 1 Physical Therapy Aide: 2 Physical Therapy Assistant: 2 Occupational Therapy Assistant: 1 Respiratory Therapy Technician: 4 Medical Director: 1 Occupational Therapy Aide: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant 34 18 52 10,358 91 100% 7.4
Licensed Practical Nurse 15 8 23 4,106 91 100% 8.4
Medication Aide/Technician 11 1 12 2,824 91 100% 8.3
RN Director of Nursing 2 0 2 920 62 68% 7.7
Registered Nurse 3 0 3 784 74 81% 7.8
Speech Language Pathologist 0 3 3 643 68 75% 3.3
Mental Health Service Worker 1 0 1 521 53 58% 9.8
Physical Therapy Aide 0 2 2 505 65 71% 4.1
Nurse Practitioner 1 0 1 496 62 68% 8
Clinical Nurse Specialist 1 0 1 496 62 68% 8
Administrator 1 0 1 473 63 69% 7.5
Dietitian 1 0 1 447 58 64% 7.7
Qualified Social Worker 0 3 3 376 64 70% 5.3
Physical Therapy Assistant 0 2 2 302 66 73% 4.6
Respiratory Therapy Technician 0 4 4 73 41 45% 1.8
Occupational Therapy Aide 0 1 1 54 16 18% 3.4
Occupational Therapy Assistant 0 1 1 37 3 3% 12.2
Medical Director 0 1 1 30 12 13% 2.5

Health Inspection History

Total Health inspections 3
59% below Texas average
Texas average: 7.4

Last Health inspection on May 2025

Total Health citations 13
50% below Texas average
Texas average: 25.9

4.33 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 12 citations
Complaint investigations 5 citations
Breakdown of citations
Critical Health citations 0
100% below Texas average
Texas average: 2.0
Serious Health citations 0
100% below Texas average
Texas average: 0.4
Moderate Health citations 13

Minor Health citations 0
Citations history (last 3 years)
Quality of Care moderate citation May 16, 2025
Corrected

Environmental moderate citation Sep 27, 2024
Corrected

Infection Control moderate citation Sep 27, 2024
Corrected

Nutrition moderate citation Sep 27, 2024
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit - Other Nonprofit
Resident Census by Payment Source
50 Total Residents
Medicare 6 (12%)
Medicaid 5 (10%)
Private Pay/Other 39 (78%)
Programs & Services
Residents' Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 16.2
88% worse than Texas average
Texas average: 8.6
Functional decline score 34.9
118% worse than Texas average
Texas average: 16.0
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 32.6%
102% above Texas average.

Walking Ability Worsened 36.9%
127% above Texas average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 35.2%
125% above Texas average.
Safety & clinical stability

Falls with Major Injury 2.3%
30% below Texas average.

High Risk Residents with Pressure Ulcers 4.3%
4% below Texas average.

Urinary Tract Infection 4.1%
405% above Texas average.
Emotional & behavioral wellbeing

Depressive Symptoms 2.3%
18% below Texas average.

Antipsychotic Use 6.4%
18% below Texas average.
Preventive care

Pneumococcal Vaccine 90.9%
7% below Texas average.

Influenza Vaccine 100.0%
2% above Texas average.
Nutrition & physical health

Lost Too Much Weight 4.8%
39% above Texas average.
Short-stay resident measures
Pneumococcal Vaccine 81.3%

10% worse than Texas average
Antipsychotic medication increase 0.0%

100% better than Texas average
Influenza Vaccine 79.4%

10% worse than Texas average

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

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The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Texas Seniors

Get financial aid guidance

Community Care for the Aged and Disabled (CCAD)

TX Medicaid CCAD

Age 65+ or disabled, Texas resident, Medicaid-eligible, care need (not always nursing home level).

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Large state; rural access challenges.

Texas Community Care Services

TX CCS

Age 60+, Texas resident, at risk of decline.

~$2,000/month (individual, varies).

$5,000 (individual).

Limited funding; high demand in urban areas.

Area Agency on Aging (AAA) Services

Texas AAA Services

Age 60+, TX resident; no income/asset limits.

None; donations encouraged.

Not assessed.

28 AAAs; includes Meals on Wheels in some areas.

Medicare Savings Program (MSP)

Texas Medicare Savings Program

Age 65+ or disabled, TX resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

Texas Comprehensive Energy Assistance Program (CEAP)

Age 60+ prioritized, TX resident, low-income.

~$3,970/month (185% FPL).

Not assessed.

Priority for elderly/disabled; covers gas, electric, propane.

Family Caregiver Support Program (FCSP)

Texas Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; TX resident; 2+ ADLs.

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed.

High rural demand; includes grandparent caregivers.

Senior Community Service Employment Program (SCSEP)

Texas SCSEP

Age 55+, unemployed, low-income, TX resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Texas VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, TX resident, wartime service, ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth).

High veteran population; supports rural/urban needs.

Property Tax Exemption for Seniors

Texas Senior Property Tax Exemption

Age 65+, TX resident, homeowner (homestead).

None; tax-based eligibility.

Not assessed.

$25,000+ exemption; optional freeze in some counties; saves ~$500-$1,000/year.

Senior Farmers’ Market Nutrition Program (SFMNP)

Texas SFMNP

Age 60+, TX resident, low-income.

~$2,322/month (185% FPL).

Not assessed.

Vouchers (~$50/season); serves ~20,000 via 28 AAAs.

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