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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 48th out of 240 homes in Texas.| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 22m per day | ▼ 15% State avg: 26m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 58m per day | ■ Avg State avg: 57m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 44m per day | ▲ 36% State avg: 2h 1m per day · National avg: 2h 20m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 37m per day | ▲ 21% State avg: 2h 59m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 1m per day | ▼ 75% State avg: 4m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 16m per day | ▼ 20% State avg: 20m per day · National avg: 28m per day |
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
47% of new residents, usually for short-term rehab.
49% of new residents, often for short stays.
4% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #30 / 252Payroll — state benchmarkedThis home is ranked 30th out of 252 homes in Texas.Shows total annual staff payroll benchmarked to the Texas average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Higher than the Texas average: 63.5%The Village at Incarnate Word is legally operated by Incarnate Word Retirement Community, Inc..
Key information about the people who lead and staff this community.
Ways to qualify for care at this community, including accepted programs.
This facility is certified for eligible Medicaid services.
This facility is certified for eligible Medicare services.
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety, or regulatory standards.
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Texas average: 1 enforcement action
THE VILLAGE AT INCARNATE WORD underwent a comprehensive inspection on October 07, 2022, resulting in one violation of state standards. The single cited deficiency was related to the Health Code, with no Life Safety Code deficiencies reported. There were no correction dates provided for this issue. The facility had no other notable themes or patterns of non-compliance during this inspection. Overall, THE VILLAGE AT INCARNATE WORD demonstrated compliance in all areas except one. No enforcement actions were found related to this inspection.
Texas average 7.4
Last Health inspection on May 2025
Texas average 25.9
Texas average 3.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
8 of 13 citations resulted from standard inspections; 1 of 13 resulted from complaint investigations; and 4 of 13 came from combined inspections (standard and complaint).
100% better than Texas averageTexas average: 2
0
100% better than Texas averageTexas average: 0.4
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
May 16, 2025
Corrected
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Sep 27, 2024
Corrected
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Sep 27, 2024
Corrected
Issues related to food quality, meal service, and resident's nutritional needs.
Sep 27, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
The Village at Incarnate Word is located in SAN ANTONIO, Texas.
Here are the financial assistance programs available to residents in Texas.
514.3 miles from city center
Estimated distance in miles from SAN ANTONIO's city center to The Village at Incarnate Word's address, calculated via Google Maps.
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
51% better than Texas averageTexas average ratio: 1.51:1
11% worse than Texas averageTexas average: 8.1 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hoursThis role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hoursThis role is partially covered by contractors.
Total hours from contractors
2,762 contractor hours this quarter
| Certified Nursing Assistant | 34 | 18 | 52 | 10,358 | 91 | 100% | 7.4 |
| Licensed Practical Nurse | 15 | 8 | 23 | 4,106 | 91 | 100% | 8.4 |
| Medication Aide/Technician | 11 | 1 | 12 | 2,824 | 91 | 100% | 8.3 |
| RN Director of Nursing | 2 | 0 | 2 | 920 | 62 | 68% | 7.7 |
| Registered Nurse | 3 | 0 | 3 | 784 | 74 | 81% | 7.8 |
| Speech Language Pathologist | 0 | 3 | 3 | 643 | 68 | 75% | 3.3 |
| Mental Health Service Worker | 1 | 0 | 1 | 521 | 53 | 58% | 9.8 |
| Physical Therapy Aide | 0 | 2 | 2 | 505 | 65 | 71% | 4.1 |
| Nurse Practitioner | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Administrator | 1 | 0 | 1 | 473 | 63 | 69% | 7.5 |
| Dietitian | 1 | 0 | 1 | 447 | 58 | 64% | 7.7 |
| Qualified Social Worker | 0 | 3 | 3 | 376 | 64 | 70% | 5.3 |
| Physical Therapy Assistant | 0 | 2 | 2 | 302 | 66 | 73% | 4.6 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 73 | 41 | 45% | 1.8 |
| Occupational Therapy Aide | 0 | 1 | 1 | 54 | 16 | 18% | 3.4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 37 | 3 | 3% | 12.2 |
| Medical Director | 0 | 1 | 1 | 30 | 12 | 13% | 2.5 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
50Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
16.2
88% worse than Texas averageTexas average: 8.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
34.9
118% worse than Texas averageTexas average: 16.0
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
32.6%
102% worse than Texas averageTexas average: 16.2%
Percent of long-stay residents whose ability to move independently worsened
36.9%
127% worse than Texas averageTexas average: 16.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
35.2%
125% worse than Texas averageTexas average: 15.7%
Percent of long-stay residents experiencing one or more falls with major injury
2.3%
30% better than Texas averageTexas average: 3.2%
Percent of long-stay high risk residents with pressure ulcers
4.3%
In line with Texas averageTexas average: 4.4%
Percent of long-stay residents with a urinary tract infection
4.1%
405% worse than Texas averageTexas average: 0.8%
Percent of long-stay residents who lose too much weight
4.8%
39% worse than Texas averageTexas average: 3.5%
Percent of long-stay residents who have depressive symptoms
2.3%
18% better than Texas averageTexas average: 2.9%
Percent of long-stay residents who received an antipsychotic medication
6.4%
18% better than Texas averageTexas average: 7.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
90.9%
7% worse than Texas averageTexas average: 97.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Texas averageTexas average: 97.9%
Number of hospitalizations per 1,000 long-stay resident days.
1.02
52% better than Texas averageTexas average: 2.13
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.60
71% better than Texas averageTexas average: 2.07
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
81.3%
10% worse than Texas averageTexas average: 90.4%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Texas averageTexas average: 1.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
79.4%
10% worse than Texas averageTexas average: 88.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
27.6%
7% worse than Texas averageTexas average: 25.9%
Percentage of short-stay residents who had an outpatient emergency department visit.
9.4%
22% better than Texas averageTexas average: 12.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Texas averageTexas average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
70.4%
31% better than Texas averageTexas average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
41.3%
18% worse than Texas averageTexas average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
Penalties are imposed by CMS for violations of federal nursing home regulations.
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
| The Village at Incarnate Word |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | San Antonio (Willshire Terrace) | 60 | 90.5% | +43% | 4.38 | -65% | +21% | 0 | 13 | 4.3 | 0 | 55 | A+ | - | Incarnate Word Retirement Community, Inc. | $20.9M | $7.5M | 35.9% | 676498 | ||||
| Blue Skies of Texas East |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | San Antonio (Valley High North) | 80 | 68.3% | +8% | 6.51 | +1% | +79% | 2 | 31 | 3.1 | 2 | 46 | - | 47 | Air Force Village Inc | $15.4M | $4.6M | 29.6% | 676041 | ||||
| Brookdale Hamilton Wolfe | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | San Antonio | 96 | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | - | Esc Iii Lp | - | - | - | - |
| Desert Sands Assisted Living LLC | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | San Antonio | 42 | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | - | Desert Sands Assisted Living Llc | - | - | - | - |
| Discovery Village Stone Oak | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | San Antonio | 125 | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | - | Vop Encino Commons, Llc | - | - | - | - |
Historical financial and operational data for The Village at Incarnate Word based on CMS SNF Cost Reports.
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