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The Waterford at Virginia Beach
Assisted Living, Memory Care & Respite Care · Virginia Beach, VA
Exterior view of The Waterford at Virginia Beach entrance Dining area with festive decorations and dining tables. Outdoor courtyard with seating and residents Residents enjoying a gathering in a common area Residents participating in a fun activity in a common area

The Waterford at Virginia Beach

Assisted Living, Memory Care & Respite Care · Virginia Beach, VA
5417 Wesleyan Dr, Virginia Beach, VA 23455 View map Calculator: See prices in your area
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Overview of The Waterford at Virginia Beach

An assisted living community on Wesleyan Drive in Virginia Beach, Virginia, is The Waterford at Virginia Beach. It houses 138 residents across its buildings, currently at about three-quarters occupancy.

The neighborhood scores 66 for walkability. This means some errands and amenities are walkable while most trips involve a quick drive. The home welcomes assisted living occupants and operates at a moderate occupancy level, signaling availability for new admissions.

The facility’s regulatory oversight has centered on medication administration, care documentation, and the completeness of individualized service plans. Such areas still receive attention from state inspectors and investigators, with recent findings pointing to active attention to proper procedures and recordkeeping in these domains. It’s encouraged for prospective residents and families to ask the facility about how it ensures accurate medication handling and upholds thorough documentation for each occupant’s care plan.

For families considering The Waterford at Virginia Beach, an on-site tour will provide a clear sense of the facility, the surrounding neighborhood, and residents’ daily life.,

Facility Direct Line (757) 693-4841
Facility Direct Line (757) 693-4841
Bed community size
138-bed community Rank #58 / 365Bed count — State benchmarkedThis home is ranked 58th out of 365 homes in Virginia for Bed Count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 66 / 100 Rank #76 / 446Walk Score — State benchmarkedThis home is ranked 76th out of 446 homes in Virginia for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Virginia facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
75%
Rank #132 / 297Occupancy rate — State benchmarkedThis home is ranked 132nd out of 297 homes in Virginia for Occupancy. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 297. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Virginia average: 85.7%
Occupied beds
104 / 138
Average occupied beds in Virginia homes 98 beds

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationOctober 29, 2026
QualificationResidential and Assisted Living Care | Special Care Unit | Non-Ambulatory

Ownership & Operating Entity

The Waterford at Virginia Beach is administered by Ms. Grace Sanvik.

Additional Policies & Features

Pets not allowed

Contact The Waterford at Virginia Beach

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2020 · 6 years of data 63 deficiencies 17 complaints 29 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. Virginia state average
Overall vs. VA average 5 Worse Metrics worse than Virginia average:
• Total deficiencies (97% above)
• Deficiencies per year (98% above)
• Inspections with violations (100% above)
• Total complaints (143% above)
• Complaints per year (133% above) 2 Better Metrics better than Virginia average:
• Deficiencies per inspection (4% below)
• Inspection violation rate (3% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityVA Averagevs. VA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 6332 This facility has 97% more total deficiencies than a typical Virginia assisted living residence (63 vs. VA avg 32).↑ 97% worse
Deficiencies per year Info Average deficiencies per year since 2020. 10.55.3 This facility has 98% more deficiencies per year than a typical Virginia assisted living residence (10.5 vs. VA avg 5.3).↑ 98% worse
Deficiencies per inspection Info Average deficiencies per inspection. 2.22.3 This facility has 4% fewer deficiencies per inspection than a typical Virginia assisted living residence (2.2 vs. VA avg 2.3).↓ 4% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 2914 This facility has had 107% more total inspections than the Virginia average (29 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↑ 107% more
Inspections with violations Info Inspections that uncovered at least one regulatory violation. 189 This facility has 100% more inspections with violations than a typical Virginia assisted living residence (18 vs. VA avg 9).↑ 100% worse
Inspection violation rate Info Percentage of inspections that resulted in at least one violation. 62%64% This facility has 2 percentage points lower inspection violation rate than a typical Virginia assisted living residence (62% vs. VA avg 64%).↓ 2% better

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 177 This facility has 143% more total complaints than a typical Virginia assisted living residence (17 vs. VA avg 7).↑ 143% worse
Complaints per year Info Average complaints per year since 2020. 2.81.2 This facility has 133% more complaints per year than a typical Virginia assisted living residence (2.8 vs. VA avg 1.2).↑ 133% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The October 7, 2025 renewal inspection found one deficiency related to medication disposal and required a plan of correction.
  • The facility had repeated substantiated complaints from 2023 through early 2025 involving medication administration errors, incomplete individualized service plans, and failure to obtain timely criminal history reports.
  • Complaint investigations in May and December 2024 found some allegations unsubstantiated but confirmed ongoing issues with resident care documentation and individualized service plan compliance.
Show Inspection Reports

Places of interest near The Waterford at Virginia Beach

Address 5417 Wesleyan Dr, Virginia Beach, VA 23455

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Compare Assisted Living around Virginia Beach

The information below is reported by the Virginia Department of Social Services and Department of Health.

Marian Manor Retirement
AL
IL
RC
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VA AVG 96
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No
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Private RoomsMs. Karen Land 86.9% -7
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Facility 71.4%
VA AVG 64.3%
Rank #247 / 330
2
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Rank #110 / 330
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2.3
Facility 2.3
VA AVG 2.3
Rank #166 / 271
The Waterford at Virginia Beach
AL
MC
RC
Virginia Beach (Northwest)
138
Facility 138
VA AVG 96
Rank #58 / 365
No
66
Facility 66
VA AVG 44
Rank #76 / 446
-Ms. Grace Sanvik 75.4% A29
62.1%
Facility 62.1%
VA AVG 64.3%
Rank #206 / 330
17
Facility 17
VA AVG 7
Rank #310 / 330
63
Facility 63
VA AVG 32
Rank #235 / 271
2.2
Facility 2.2
VA AVG 2.3
Rank #160 / 271
Westminster-Canterbury on Chesapeake Bay
AL
IL
MC
NH
SNF
Virginia Beach (North Virginia Beach)
120
Facility 120
VA AVG 96
Rank #87 / 365
Yes
47
Facility 47
VA AVG 44
Rank #192 / 446
1 BedMs. Julia Fretwell 57.5% A+9
77.8%
Facility 77.8%
VA AVG 64.3%
Rank #265 / 330
2
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25
Facility 25
VA AVG 32
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2.8
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VA AVG 2.3
Rank #195 / 271
Our Lady of Perpetual Help
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MC
NH
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95
Facility 95
VA AVG 96
Rank #167 / 365
No
49
Facility 49
VA AVG 44
Rank #179 / 446
-Ms. Teresa Anderson 83.2% -8
37.5%
Facility 37.5%
VA AVG 64.3%
Rank #83 / 330
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Atlantic Shores
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HOS
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50
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8
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VA AVG 44
Rank #411 / 446
1 Bed / 2 Bed- 77.0% A+-----
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Financial Assistance for
Assisted Living in Virginia

The Waterford at Virginia Beach is located in Virginia Beach, Virginia.
Here are the financial assistance programs available to residents in Virginia.

Get Financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled
General Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
VA

Managed care model; high demand in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+
General Virginia resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
VA

Limited grants; rural/urban balance.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)
General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL
Asset Limits Limited assets (excludes home, car); varies by DSS.
VA

Serves ~5,000 annually; focuses on low-income independence.

Benefits
Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)
General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
Asset Limits $2,000 individual
VA

Serves 4,000; personal needs allowance ($90/month).

Benefits
Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled
General VA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
VA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized
General VA resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
VA

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General VA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
VA

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled
General VA resident, homeowner, income/asset limits vary by locality.
Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000
Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000
VA

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits
Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+
General VA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
VA

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits
Vouchers (~$50-$75/season) for produce at farmers’ markets

Frequently Asked Questions about The Waterford at Virginia Beach

What neighborhood is The Waterford at Virginia Beach in?

The Waterford at Virginia Beach is in the Northwest neighborhood of Virginia Beach.

Is The Waterford at Virginia Beach in a walkable area?

The Waterford at Virginia Beach has a walk score of 66. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

When does The Waterford at Virginia Beach's license expire?

According to VA state health department records, The Waterford at Virginia Beach's license expires on October 29, 2026.

What is the occupancy rate at The Waterford at Virginia Beach?

The Waterford at Virginia Beach's occupancy is 75%.

Are pets allowed at The Waterford at Virginia Beach?

No, The Waterford at Virginia Beach has a no-pet policy.

Who is the administrator of The Waterford at Virginia Beach?

Ms. Grace Sanvik is the administrator of The Waterford at Virginia Beach.

How many beds does The Waterford at Virginia Beach have?

The Waterford at Virginia Beach has 138 beds.

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