Occupancy rate
77%
Similar to the New Mexico average: 78.9%The Watermark at Cherry Hills
Memory Care in Albuquerque
The Watermark at Cherry Hills
Memory Care in Albuquerque
The Watermark at Cherry Hills provides unmatched care and commitment that reimagines retirement living. Expect elegance and a refined senior living experience that elevates the retirement experience. The vibrant independent, assisted, and memory care living home performs nothing less than exceptional service offered by its professional and compassionate staff. The Watermark community proudly provides care and commitment for senior members to thrive in Albuquerque’s luxury community.
The Watermark lifestyle satisfies each age’s wellness for a redefined senior living experience. Luxury accommodations extend to its personalized care plans, scheduled local transportation is available upon request, and a calendar of activities is given to each resident with a list of classes, outings, and other upcoming events– tai chi, yoga, creative arts, music lessons, and many more.
131-bed community
A larger shared setting that may offer more common spaces and organized community services.
9 years in operation
An established community with some operational experience and growing routines.
Walk Score: 42 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Occupancy
Similar to the New Mexico average: 78.9%Occupied beds
101 / 131
Average residents
82 per day
Facility TypeAssisted Living Facility
ExpirationFebruary 28, 2026
CountyBernalillo
The Watermark at Cherry Hills is legally operated by Shp Vi Albuquerque Llc, and administrated by Brooke Kohman.
Staffing
Key information about the people who lead and staff this community.
ContactBrooke Kohman
Email
[email protected]
Fax(505) 715-4851
What does this home offer?
Housing Options: 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Types of Care at The Watermark at Cherry Hills
Memory Care
Assisted Living
Inspection History
In New Mexico, the Department of Health, Division of Health Improvement is the primary regulatory authority that conducts unannounced inspections and investigates quality of care complaints.
13 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Show Inspection Reports
Latest inspection
Date
March 10, 2025
Complaint Investigation4 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
New Mexico average: 30 deficiencies
0.3 deficiencies per inspection
Inspection Report Summary for The Watermark at Cherry Hills
The most recent inspection on March 10, 2025, found deficiencies related to insufficient direct care staffing during the morning shift, with substantiated complaints about delayed assistance for residents needing two-person transfers. Earlier inspections showed a mix of results, including a 2021 complaint investigation that cited deficiencies involving individual service plans, resident rights violations leading to neglect and a resident’s death, and incomplete medication records. Prior routine inspections, especially those focused on COVID-19 infection prevention in 2020, found no deficiencies. Complaint investigations included both substantiated and unsubstantiated cases, with the most notable substantiated issue involving understaffing and delayed resident care. The inspection history shows some serious concerns in the past and recent staffing issues, with no enforcement actions or fines listed in the available reports.
Compare Memory Care around Albuquerque The information below is reported by the New Mexico Department of Health, Division of Health Improvement.
Filter by care type
| The Woodmark at Uptown |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Albuquerque (Zuni) | 144 | No | 77 | 1 Bed / 2 Bed | 74.3% | - | Ramon Melendez | Arhc Wmabqnm01 Trs Llc | 23 | 8 | 10 | 38 |
| The Watermark at Cherry Hills |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Albuquerque (Jade Park) | 131 | No | 42 | 1 Bed / 2 Bed | 77.1% | A+ | Brooke Kohman | Shp Vi Albuquerque Llc | 13 | 2 | 2 | 4 |
| MorningStar Assisted Living and Memory Care of Rio Ranch |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Rio Rancho (Golf Course Corridor) | 94 | Yes | 16 | 1 Bed / 2 Bed | - | - | Patricia Faris | Ag-Cd Rio Rancho Owner, Llc | 0 | 0 | 0 | 0 |
| BeeHive Homes of Albuquerque West |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Albuquerque (Taylor Ranch) | 15 | Yes | 21 | 1 Bed / 2 Bed | 93.3% | - | Jess Howard | R & G Healthcare Management, Llc | 12 | 2 | 3 | 7 |
| BeeHive Homes of Taylor Ranch |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Albuquerque (Taylor Ranch) | 15 | Yes | 21 | 1 Bed / 2 Bed | 86.7% | A+ | Evelyn Nottingham | Hamilton Management I, Llc | 4 | 0 | 2 | 7 |
Living Spaces & Floor Plans
The Watermark At Cherry Hills 1 Bed
The Watermark At Cherry Hills 1 Bed B
The Watermark At Cherry Hills 1 Bed C
Financial Assistance for
Memory Care in New Mexico
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Places of interest near The Watermark at Cherry Hills
8.5 miles from city center
Estimated distance in miles from Albuquerque's city center to The Watermark at Cherry Hills's address, calculated via Google Maps.
— 0.99 miles to nearest hospital (Abq Pulmonary)
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