The Watermark at Cherry Hills
The Watermark at Cherry Hills provides unmatched care and commitment that reimagines retirement living. Expect elegance and a refined senior living experience that elevates the retirement experience. The vibrant independent, assisted, and memory care living home performs nothing less than exceptional service offered by its professional and compassionate staff. The Watermark community proudly provides care and commitment for senior members to thrive in Albuquerque’s luxury community.
The Watermark lifestyle satisfies each age’s wellness for a redefined senior living experience. Luxury accommodations extend to its personalized care plans, scheduled local transportation is available upon request, and a calendar of activities is given to each resident with a list of classes, outings, and other upcoming events– tai chi, yoga, creative arts, music lessons, and many more.
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About this community
Occupancy
The Watermark at Cherry Hills is legally operated by Shp Vi Albuquerque Llc, and administrated by Brooke Kohman.
Staffing
Key information about the people who lead and staff this community.
Inspection History
In New Mexico, the Department of Health, Division of Health Improvement is the primary regulatory authority that conducts unannounced inspections and investigates quality of care complaints.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New Mexico state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2020 vs. New Mexico state average• Total deficiencies (87% below)
• Deficiencies per year (86% below)
Deficiencies
| This Facility | NM Average | vs. NM Avg |
|---|---|---|---|
|
Total deficiencies
| 4 | 30 | This facility has 87% fewer total deficiencies than a typical New Mexico assisted living residence (4 vs. NM avg 30).↓ 87% better |
|
Deficiencies per year
| 0.7 | 5 | This facility has 86% fewer deficiencies per year than a typical New Mexico assisted living residence (0.7 vs. NM avg 5).↓ 86% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- March 10, 2025 complaint survey found understaffing during morning shifts, causing delayed assistance and failure to meet resident needs, including two-hour waits for two-person transfers.
- March 2, 2021 complaint investigation cited neglect resulting in a resident's death from lack of oxygen and delayed emergency care, plus incomplete service plans and medication record errors.
- Multiple COVID-19 infection prevention surveys from March 2020 through October 2020 found no deficiencies and confirmed compliance with state requirements.
What does this home offer?
Housing Options: 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Places of interest near The Watermark at Cherry Hills
8.5 miles from city center
Estimated distance in miles from Albuquerque's city center to The Watermark at Cherry Hills's address, calculated via Google Maps.
— 0.99 miles to nearest hospital (Abq Pulmonary)
Calculate Travel Distance to The Watermark at Cherry Hills
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Financial Assistance for
Memory Care in New Mexico
The Watermark at Cherry Hills is located in Albuquerque, New Mexico.
Here are the financial assistance programs available to residents in New Mexico.
Compare Memory Care around Albuquerque
The information below is reported by the New Mexico Department of Health, Division of Health Improvement.
| The Woodmark at Uptown |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Albuquerque (Zuni) | 144
Facility
144
NM AVG
69
Rank
#6 / 148 | No |
77
Facility
77
NM AVG
43
Rank
#18 / 208 | 1 Bed / 2 Bed |
74.3%
Facility
74.3%
NM AVG
78.5%
Rank
#78 / 115 | - | Ramon Melendez | Arhc Wmabqnm01 Trs LLC | 23 | 8
Facility
8
NM AVG
3.8
Rank
#104 / 114 | 10
Facility
10
NM AVG
6.1
Rank
#95 / 114 | 38
Facility
38
NM AVG
30
Rank
#69 / 114 | 1.7
Facility
1.7
NM AVG
2.5
Rank
#26 / 114 |
| The Watermark at Cherry Hills |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Albuquerque (Jade Park) | 131
Facility
131
NM AVG
69
Rank
#14 / 148 | No |
42
Facility
42
NM AVG
43
Rank
#111 / 208 | 1 Bed / 2 Bed |
77.1%
Facility
77.1%
NM AVG
78.5%
Rank
#73 / 115 | A+ | Brooke Kohman | Shp Vi Albuquerque LLC | 13 | 2
Facility
2
NM AVG
3.8
Rank
#33 / 114 | 2
Facility
2
NM AVG
6.1
Rank
#14 / 114 | 4
Facility
4
NM AVG
30
Rank
#9 / 114 | 0.3
Facility
0.3
NM AVG
2.5
Rank
#3 / 114 |
| MorningStar Assisted Living and Memory Care of Rio Ranch |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Rio Rancho (Golf Course Corridor) | 94
Facility
94
NM AVG
69
Rank
#47 / 148 | Yes |
16
Facility
16
NM AVG
43
Rank
#163 / 208 | 1 Bed / 2 Bed | - | A+ | Patricia Faris | Ag-Cd Rio Rancho Owner, LLC | - | - | - | - | - |
| BeeHive Homes of Taylor Ranch |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Albuquerque (Taylor Ranch) | 15
Facility
15
NM AVG
69
Rank
#113 / 148 | Yes |
21
Facility
21
NM AVG
43
Rank
#148 / 208 | 1 Bed / 2 Bed |
86.7%
Facility
86.7%
NM AVG
78.5%
Rank
#46 / 115 | A+ | Evelyn Nottingham | Hamilton Management I, LLC | 4 | 0
Facility
0
NM AVG
3.8
Rank
#1 / 114 | 2
Facility
2
NM AVG
6.1
Rank
#14 / 114 | 7
Facility
7
NM AVG
30
Rank
#16 / 114 | 1.8
Facility
1.8
NM AVG
2.5
Rank
#31 / 114 |
| BeeHive Homes of Albuquerque West |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Albuquerque (Taylor Ranch) | 15
Facility
15
NM AVG
69
Rank
#113 / 148 | Yes |
21
Facility
21
NM AVG
43
Rank
#148 / 208 | 1 Bed / 2 Bed |
93.3%
Facility
93.3%
NM AVG
78.5%
Rank
#25 / 115 | - | Jess Howard | R & G Healthcare Management, LLC | 12 | 2
Facility
2
NM AVG
3.8
Rank
#33 / 114 | 3
Facility
3
NM AVG
6.1
Rank
#31 / 114 | 7
Facility
7
NM AVG
30
Rank
#16 / 114 | 0.6
Facility
0.6
NM AVG
2.5
Rank
#10 / 114 |
Frequently Asked Questions about The Watermark at Cherry Hills
What neighborhood is The Watermark at Cherry Hills in?
The Watermark at Cherry Hills is in the Jade Park neighborhood of Albuquerque.
Who is the owner of The Watermark at Cherry Hills?
The legal owner and operator of The Watermark at Cherry Hills is Shp Vi Albuquerque Llc.
Is The Watermark at Cherry Hills in a walkable area?
The Watermark at Cherry Hills has a walk score of 42. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
When does The Watermark at Cherry Hills's license expire?
According to NM state health department records, The Watermark at Cherry Hills's license expires on February 28, 2026.
What is the occupancy rate at The Watermark at Cherry Hills?
The Watermark at Cherry Hills's occupancy is 77%.
What is the best email address for The Watermark at Cherry Hills?
The team at The Watermark at Cherry Hills can be reached at [email protected].
Who is the administrator of The Watermark at Cherry Hills?
Brooke Kohman is the administrator of The Watermark at Cherry Hills.
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