Town & Country
Town & Country is a Nursing Home in California
Town & Country is a Nursing Home in California
Town & Country
Town & Country is a Nursing Home in California
Town & Country is a Nursing Home in California
Located in the heart of Santa Ana, California, Town & Country is a distinguished non-profit Life Plan Community tailored to the needs of individuals aged 62 and above. This exceptional community offers various options, including active independent living, comprehensive assisted living, and the renowned five-star-rated skilled nursing and short-term rehabilitation care. In 2021, Town & Country proudly introduced a cutting-edge memory care community known as Grace Gardens Memory Care, reflecting its ongoing commitment to providing innovative and compassionate care. One of the community’s standout achievements is being the sole free-standing skilled nursing facility in Orange County to hold a remarkable five-star rating across every category.
Town & Country’s unique identity is deeply rooted in Christian values, evident in its intentions and actions. The community embraces individuals of all faiths, fostering an inclusive environment where respect and support are extended to everyone. Positioned in a highly walkable neighborhood within central Orange County, Town & Country provides a dynamic and vibrant lifestyle within the serene confines of a picturesque garden setting. For nearly half a century, the community has been dedicated to delivering a superior living environment while maintaining exceptional value for its residents. Their dedication to excellence is further acknowledged by prestigious Medicare and the American Health Care Association (AHCA) awards, attesting to Town & Country’s unwavering commitment to providing the highest level of care and services.
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Occupancy trails most facilities in the state, suggesting excess open capacity. The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents generally stay for shorter periods than state peers, pointing to quicker turnover.
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Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income trails most communities, suggesting tighter operating margins.
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Medicare nights lag behind other facilities, revealing limited Medicare demand. Medicaid nights sit above most state facilities, underscoring deep Title XIX coverage. Private pay nights lead the state, showing strong demand from market-rate residents.
Occupancy
Finance
House Specifics:
Operations
Medicaid, Medicare & Private
Number of resident nights paid by Medicare for short-term or rehab care.
Resident nights covered by Medicaid for long-term care or support services.
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
Inspection Report Summary for Town & Country
The facility’s inspection history from 2021 to 2023 shows a generally compliant operation with a few notable events. In February 2021, an unannounced health‑and‑safety visit documented the death of a resident following a self‑inflicted gunshot. The investigators concluded no evidence of neglect or inadequate care; no citations were issued. A subsequent visit in May 2021 reviewed the same incident, reaffirming that the resident’s death occurred after a recent transfer from a skilled‑nursing facility and that the facility’s records reflected no lapses in supervision. These early findings underscored a pattern of prompt response and thorough documentation during crises.
The facility continued to expand its services, launching a new memory‑care building in August 2021 and undergoing a required annual audit in November 2022. The audit noted a well‑maintained environment, up‑to‑date medical records, and robust infection‑control protocols. Visitors were screened, emergency supplies were adequate, and residents appeared engaged in a variety of activities. No deficiencies emerged in either the memory‑care rollout or the year‑long compliance review, suggesting the organization successfully integrated new services while maintaining regulatory standards.
A divergence occurred in October 2023 when a deficiency was cited for failure to report a July 2023 fire caused by an electrical circuit in the steam well. The licensing agency’s investigation revealed that the fire was not reported to the department by the required next working day, violating Title 22 reporting requirements. Consequently, a citation was issued, and a corrective plan was required. This isolated lapse highlights a specific gap in the facility’s incident‑reporting procedures, despite otherwise strong compliance. The organization’s ability to correct the deficiency will be monitored in forthcoming visits, reinforcing the importance of timely communication with regulatory authorities in addition to maintaining day‑to‑day operational standards.
This is the number of people who can stay here (Facility Capacity).
Community Stability & Environment
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Current Availability
10 of 328 beds occupiedBelow Average
Occupancy rate of 3%.
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Licensed Since
Date when the facility's license was first issued by California
December 5, 1975 Long operating history
Operating for many years compared to similar facilities statewide often reflects stability and experience in regulated care.
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Walk Score
Walk Score in senior living communities measures how easy it is for residents to access essential services and amenities—like grocery stores, parks, pharmacies, and transit—without needing a car.
67 / 100 Somewhat Walkable
Some errands can be done on foot. Walkable to several amenities, but not all. Sidewalks usually available but may be inconsistent. Car often needed for larger errands or longer distances.
Safety, Compliance & Inspections Overview
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All Visits
Total number of inspections, complaint visits, and administrative visits conducted by California regulators.
23 visits Above state average
These are formal California state inspections. More visits than the statewide average indicate the facility required additional checks or follow-up from regulators.
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Complaint Visits
Inspections triggered by official complaints filed with the state.
21 complaints 91% of visits
These are state investigations triggered by complaints. More than average means families raised concerns that required official review.
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Other Visits
Administrative or follow-up visits not related to complaints or inspections.
8 visits 35% of visits
These represent supplemental state visits. Matching the statewide rate indicates a normal level of oversight activity.
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Citations
Number of deficiencies or violations identified during inspections conducted by California regulators.
6 citations Above state average
Citations document regulatory violations. More than average suggests the facility had multiple areas needing correction.
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BBB Accreditation
Indicates whether the business meets BBB accreditation standards.
Not Accredited No review yet
Not accredited by the BBB, meaning its business practices have not been formally verified through BBB review.
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Inspection Reports
Opens the facility's official licensing and inspection record as maintained by the California transparency or regulatory portal.
View Inspection Reports
Facility & Licensing Details
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CCN (CMS Certification)
Centers for Medicare & Medicaid Services (CMS) Certification Number.
555141
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County
County in California where the facility is located.
ORANGE
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Facility Type
Indicates the state-regulated license category used in California (e.g., Residential Care Facility for the Elderly).
RCFE-CONTINUING CARE RETIREMENT COMMUNITY
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License Status
Shows whether the facility is currently licensed, closed, or pending renewal in California.
LICENSED
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Licensee / Operator
Entity or organization legally responsible for managing this facility under California regulations.
CHRISTIAN AND MISSIONARY ALLIANCE
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Regional Office
State regional office responsible for overseeing this facility.
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Types of Care at Town & Country
Places of interest near Town & Country
2.2 miles from city center
555 E Memory Ln, Santa Ana, CA 92706
Email:
info@town&country.com
Phone:
530-243-5700
Email:info@town&country.com
Phone:530-243-5700
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Comparison Chart
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
24/7 care needed
24/7 care needed
24/7 care needed
For seniors needing help with daily tasks but not full-time nursing.
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
Claim What’s Yours: Financial Aid for California Seniors
- General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- CA Specifics: County-managed; waitlists possible.
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
- General: Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits: $2,000 (individual).
- CA Specifics: Can hire family as caregivers.
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
- General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 38 counties; waitlists common.
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
- General: Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025): ~$51,500/year (household, adjusted annually).
- Asset Limits: Equity-based; no strict asset cap.
- CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
- General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
- General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits: Not applicable; need-based.
- CA Specifics: High demand in urban areas; complements IHSS respite.
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
- General: Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
- Asset Limits: Not applicable; income-focused.
- CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
Claim What’s Yours Financial Aid for California Seniors
Multipurpose Senior Services Program
Requirements:
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General:
Age 65+, California resident, Medi-Cal eligible, nursing home risk.
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Income Limits (2025):
~$2,829/month (300% FBR, individual).
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Asset Limits:
$2,000 (individual), $3,000 (couple).
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CA Specifics:
County-managed; waitlists possible.
Benefits without Contact:
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
Requirements:
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General:
Age 65+, California resident, Medicaid-eligible or low-income.
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Income Limits:
~$1,732/month (individual, Medi-Cal threshold).
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Asset Limits:
$2,000 (individual).
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CA Specifics:
Can hire family as caregivers.
Benefits without Contact:
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
Requirements:
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General:
Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
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Income Limits:
~$2,829/month (300% FBR, individual).
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Asset Limits:
$2,000 (individual).
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CA Specifics:
Available in 38 counties; waitlists common.
Benefits without Contact:
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
Requirements:
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General:
Age 62+, California resident, own and live in home, 40% equity.
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Income Limits (2025):
~$51,500/year (household, adjusted annually).
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Asset Limits:
Equity-based; no strict asset cap.
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CA Specifics:
Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
Requirements:
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General:
Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
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Income Limits:
~$2,829/month (300% FBR, individual).
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Asset Limits:
$2,000 (individual).
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CA Specifics:
Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
Requirements:
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General:
Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
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Income Limits:
No strict limit; cost-sharing above ~$2,500/month threshold.
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Asset Limits:
Not applicable; need-based.
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CA Specifics:
High demand in urban areas; complements IHSS respite.
Benefits without Contact:
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
Requirements:
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General:
Age 60+ priority, California resident, low-income, utility/heating need.
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Income Limits (2025):
~$2,510/month (200% of poverty level, individual).
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Asset Limits:
Not applicable; income-focused.
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CA Specifics:
High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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