Town & Country
Town & Country
Located in the heart of Santa Ana, California, Town & Country is a distinguished non-profit Life Plan Community tailored to the needs of individuals aged 62 and above. This exceptional community offers various options, including active independent living, comprehensive assisted living, and the renowned five-star-rated skilled nursing and short-term rehabilitation care. In 2021, Town & Country proudly introduced a cutting-edge memory care community known as Grace Gardens Memory Care, reflecting its ongoing commitment to providing innovative and compassionate care. One of the community’s standout achievements is being the sole free-standing skilled nursing facility in Orange County to hold a remarkable five-star rating across every category.
Town & Country’s unique identity is deeply rooted in Christian values, evident in its intentions and actions. The community embraces individuals of all faiths, fostering an inclusive environment where respect and support are extended to everyone. Positioned in a highly walkable neighborhood within central Orange County, Town & Country provides a dynamic and vibrant lifestyle within the serene confines of a picturesque garden setting. For nearly half a century, the community has been dedicated to delivering a superior living environment while maintaining exceptional value for its residents. Their dedication to excellence is further acknowledged by prestigious Medicare and the American Health Care Association (AHCA) awards, attesting to Town & Country’s unwavering commitment to providing the highest level of care and services.
Inspection Report Summary for Town & Country
The facility’s inspection history from 2021 to 2023 shows a generally compliant operation with a few notable events. In February 2021, an unannounced health‑and‑safety visit documented the death of a resident following a self‑inflicted gunshot. The investigators concluded no evidence of neglect or inadequate care; no citations were issued. A subsequent visit in May 2021 reviewed the same incident, reaffirming that the resident’s death occurred after a recent transfer from a skilled‑nursing facility and that the facility’s records reflected no lapses in supervision. These early findings underscored a pattern of prompt response and thorough documentation during crises.
The facility continued to expand its services, launching a new memory‑care building in August 2021 and undergoing a required annual audit in November 2022. The audit noted a well‑maintained environment, up‑to‑date medical records, and robust infection‑control protocols. Visitors were screened, emergency supplies were adequate, and residents appeared engaged in a variety of activities. No deficiencies emerged in either the memory‑care rollout or the year‑long compliance review, suggesting the organization successfully integrated new services while maintaining regulatory standards.
A divergence occurred in October 2023 when a deficiency was cited for failure to report a July 2023 fire caused by an electrical circuit in the steam well. The licensing agency’s investigation revealed that the fire was not reported to the department by the required next working day, violating Title 22 reporting requirements. Consequently, a citation was issued, and a corrective plan was required. This isolated lapse highlights a specific gap in the facility’s incident‑reporting procedures, despite otherwise strong compliance. The organization’s ability to correct the deficiency will be monitored in forthcoming visits, reinforcing the importance of timely communication with regulatory authorities in addition to maintaining day‑to‑day operational standards.
This is the number of people who can stay here (Facility Capacity).
Facility Overview
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Facility ID
Unique ID assigned by the state regulatory authority for this licensed facility.
300600977
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Current Occupancy
Shows the current occupancy rate and estimated residents versus total licensed beds.
3% (10/328)
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Facility Type
Indicates the state license category — e.g., RCFE (Residential Care Facility for the Elderly).
RCFE-CONTINUING CARE RETIREMENT COMMUNITY
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License Status
Shows whether the facility is currently licensed, closed, or pending renewal.
LICENSED
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Licensed Since
Date when the facility’s license was first issued by the state.
December 5, 1975
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Licensee / Operator
Entity or organization legally responsible for managing this facility.
CHRISTIAN AND MISSIONARY ALLIANCE
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County
The county where the facility is located.
ORANGE
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License Details
License information registered with the Better Business Bureau.
- Department of Health and Human Services (#060000191)
Inspection & Compliance
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All Visits
Sum of inspections, complaint visits, and other administrative visits.
23 visits
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Inspections
Formal inspections conducted by the state’s licensing division.
2 inspections
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Other Visits
Administrative or follow-up visits not related to complaints or inspections.
8 visits
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Complaint Visits
Inspections triggered by official complaints filed with the state.
21 complaints
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Citations
Number of deficiencies or violations found during inspections.
6 citations
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BBB Rating
BBB ratings (A+ to F) reflect how reliably a business handles customer interactions and complaints. They're based on complaint history, transparency, licensing, and time in business — not on customer reviews. NR (No Rating) means the BBB doesn't have enough information yet or the business is under review.
Rated A+
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Official Report
Opens the facility's official licensing and inspection record on the state regulatory portal.
View Inspection Reports
Types of Care at Town & Country
Places of interest near Town & Country
2.2 miles from city center
555 E Memory Ln, Santa Ana, CA 92706
Email:info@town&country.com
Phone:530-243-5700
Email:info@town&country.com
Phone:530-243-5700
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Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Claim What’s Yours: Financial Aid for California Seniors
- General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- CA Specifics: County-managed; waitlists possible.
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
- General: Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits: $2,000 (individual).
- CA Specifics: Can hire family as caregivers.
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
- General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 38 counties; waitlists common.
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
- General: Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025): ~$51,500/year (household, adjusted annually).
- Asset Limits: Equity-based; no strict asset cap.
- CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
- General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
- General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits: Not applicable; need-based.
- CA Specifics: High demand in urban areas; complements IHSS respite.
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
- General: Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
- Asset Limits: Not applicable; income-focused.
- CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
Claim What’s Yours Financial Aid for California Seniors
Multipurpose Senior Services Program
Requirements:
General:Age 65+, California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025):~$2,829/month (300% FBR, individual).- Asset Limits:$2,000 (individual), $3,000 (couple).
CA Specifics:County-managed; waitlists possible.
Benefits without Contact:
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
Requirements:
- General:Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits:~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits:$2,000 (individual).
- CA Specifics:Can hire family as caregivers.
Benefits without Contact:
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
Requirements:
- General:Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 38 counties; waitlists common.
Benefits without Contact:
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
Requirements:
- General:Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025):~$51,500/year (household, adjusted annually).
- Asset Limits:Equity-based; no strict asset cap.
- CA Specifics:Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
Requirements:
- General:Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
Requirements:
- General:Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits:No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits:Not applicable; need-based.
- CA Specifics:High demand in urban areas; complements IHSS respite.
Benefits without Contact:
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
Requirements:
- General:Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025):~$2,510/month (200% of poverty level, individual).
- Asset Limits:Not applicable; income-focused.
- CA Specifics:High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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Beds shows the number of beds currently filled in each community agianst the total number of beds. Higher occupied beds usually indicates strong demand and reputation, while lower occupancy may suggest more availability for new residents.
Community |
Street Address |
Occupancy |
Beds |
SNF Number of Beds |
NF Number of Beds |
Home Revenue |
Payroll Costs |
Total Costs |
Operating Expense |
Net Income |
Total Income |
Patient Revenue |
SNF Avg Length Stay Total |
NF Avg Length Stay Total |
Owner |
CCN |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ADVANCED REHAB CENTER OF TUSTIN | 2210 EAST FIRST STREET | 92.3% | 99 | 99 | $13,862,493.00 | $6,362,452.00 | $2,551,263.00 | $13,926,925.00 | $1,780,470.00 | $2,507,830.00 | $16,215,840.00 | 69.02 | GASTWIRTH, MENACHEM | 55330 | ||
| COUNTRY VILLA PLAZA HC | 1209 HEMLOCK WAY | 94.8% | 145 | 145 | $19,988,744.00 | $8,260,792.00 | $1,354,413.00 | $16,822,925.00 | $3,555,496.00 | $3,555,496.00 | $19,341,998.00 | 392.72 | SANTA ANA WELLNESS GP LLC | 55206 | ||
| FRENCH PARK CARE CENTER | 600 EAST WASHINGTON AVENUE | 92.1% | 202 | 202 | $36,178,045.00 | $12,796,574.00 | $3,039,193.00 | $27,331,158.00 | $-385,534.00 | $-385,534.00 | $25,946,559.00 | 77.40 | MUIR, SMITA | 555103 | ||
| SOUTH COAST POST ACUTE | 1030 W. WARNER AVENUE | 94.2% | 255 | 255 | $23,309,472.00 | $27,117,496.00 | $2,487,707.00 | $45,200,207.00 | $1,369,954.00 | $1,369,954.00 | $16,733,242.00 | 79.66 | MESHUGA 2 OPERATIONS HOLDINGS, LLC | 55653 | ||
| ST. EDNA SUBACUTE & REHABILITATION C | 1929 NORTH FAIRVIEW STREET | 94.7% | 144 | 144 | $14,849,096.00 | $7,727,046.00 | $1,618,028.00 | $15,124,425.00 | $152,037.00 | $152,037.00 | $15,280,278.00 | 69.12 | 555093 | |||
| TOWN AND COUNTRY MANOR | 555 E MEMORY LANE | 86.7% | 229 | 95 | $32,162,635.00 | $15,331,402.00 | $2,724,458.00 | $27,958,493.00 | $-1,344,099.00 | $-1,344,099.00 | $20,773,620.00 | 51.78 | BOLLINS, ROD | 555141 | ||
| TUSTIN HILLS HEALTHCARE | 1800 OLD TUSTIN AVE. | 90.9% | 172 | 172 | $23,620,544.00 | $10,220,018.00 | $2,430,853.00 | $19,015,721.00 | $1,388,930.00 | $1,388,930.00 | $20,404,528.00 | 146.33 | 555765 |
Want to See More Data?
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Frequently Asked Questions
Several government programs offer financial assistance for senior housing in various countries, focusing on the United States for a broad overview:
- Medicaid: Medicaid is a state and federally funded program that can cover the costs of nursing home care for those who meet eligibility criteria, including income and asset limits. Some states also offer Medicaid waivers that help pay for home and community-based services to prevent or delay nursing home placement.
- Medicare: Medicare, primarily a health insurance program for people aged 65 and over, does not cover long-term housing costs. However, it can cover short-term stays in a skilled nursing facility under specific conditions following a hospital stay.
- Section 202 Supportive Housing for the Elderly Program: This program provides housing for low-income seniors. It offers rental assistance and access to supportive services, such as cleaning, cooking, and transportation.
- Low-Income Housing Tax Credit (LIHTC) Properties: While not a direct subsidy, LIHTC encourages developers to create affordable housing. Seniors with low incomes can find reduced-rent apartments through this program.
- State and Local Programs: Many states, counties, and cities offer their own programs to assist seniors with housing costs. These can include property tax relief programs, rental assistance programs, and programs that offer affordable senior housing options.
- Veterans Affairs (VA): The VA offers several programs for veterans, including the Aid and Attendance benefit, which provides monthly payments to veterans who require the aid of another person, or are housebound, to help cover the cost of care in homes, nursing homes, and assisted living facilities.
- Social Security: While Social Security primarily provides retirement income, for many seniors, these benefits are a crucial part of their budget, including housing costs.
Before recommending homes, we conduct a thorough evaluation on crucial factors that define a senior home such as the quality of care they provide, the reputation of the organization, and a comprehensive review of community testimonials as well. Every detail is assessed to assure that seniors are offered not just senior care options, but trustworthy homes where they can experience the care that they deserve.
Yes. Assisting families who need Medicaid is important to us as it plays a crucial role in offering financial support to seniors confronting economic challenges. We would like to keep essential healthcare services accessible to all community members, irrespective of one’s financial circumstances.
We extend our services at no cost, ensuring that families and seniors can benefit from tailored assistance in their search for care and home options. Our ability to offer personalized guidance without charge to families and seniors is made possible through the support and funding from the communities with which we team up.
- Finding and ranking the best assisted living facilities
- Finding and ranking the best nursing homes
- Finding and ranking the best memory care facilities
- Our concierge service helps seniors move into the perfect home for them
- Helping seniors use medicare, medicaid, and other government programs to pay for their homes
- Helping seniors avoid senior homes that have bad service or fraud
- Helping seniors avoid senior homes that have bad service or fraud
- Autobiography & Family History Writing + Research
- Senior-focused concierge medicine
- Senior-focused nutritionist
- Senior-focused personal training
- Memory care specialists
- Custom wheelchairs at all price points.
- Custom hearing aids
- Cosmetic skincare + dermatology
- Companionship: We offer in-person and virtual companionship services. Someone engaging to hang out with or talk to on video chat.
- Senior housing concierge. Our service finds the best senior living options based on your needs, income, and personality.
Check out our resident interviews
Check out our cost guide.
Frequently Asked Questions
Several government programs offer financial assistance for senior housing in various countries, focusing on the United States for a broad overview:
- Medicaid: Medicaid is a state and federally funded program that can cover the costs of nursing home care for those who meet eligibility criteria, including income and asset limits. Some states also offer Medicaid waivers that help pay for home and community-based services to prevent or delay nursing home placement.
- Medicare: Medicare, primarily a health insurance program for people aged 65 and over, does not cover long-term housing costs. However, it can cover short-term stays in a skilled nursing facility under specific conditions following a hospital stay.
- Section 202 Supportive Housing for the Elderly Program: This program provides housing for low-income seniors. It offers rental assistance and access to supportive services, such as cleaning, cooking, and transportation.
- Low-Income Housing Tax Credit (LIHTC) Properties: While not a direct subsidy, LIHTC encourages developers to create affordable housing. Seniors with low incomes can find reduced-rent apartments through this program.
- State and Local Programs: Many states, counties, and cities offer their own programs to assist seniors with housing costs. These can include property tax relief programs, rental assistance programs, and programs that offer affordable senior housing options.
- Veterans Affairs (VA): The VA offers several programs for veterans, including the Aid and Attendance benefit, which provides monthly payments to veterans who require the aid of another person, or are housebound, to help cover the cost of care in homes, nursing homes, and assisted living facilities.
- Social Security: While Social Security primarily provides retirement income, for many seniors, these benefits are a crucial part of their budget, including housing costs.
Before recommending homes, we conduct a thorough evaluation on crucial factors that define a senior home such as the quality of care they provide, the reputation of the organization, and a comprehensive review of community testimonials as well. Every detail is assessed to assure that seniors are offered not just senior care options, but trustworthy homes where they can experience the care that they deserve.
Yes. Assisting families who need Medicaid is important to us as it plays a crucial role in offering financial support to seniors confronting economic challenges. We would like to keep essential healthcare services accessible to all community members, irrespective of one’s financial circumstances.
Check out our cost guide.
We extend our services at no cost, ensuring that families and seniors can benefit from tailored assistance in their search for care and home options. Our ability to offer personalized guidance without charge to families and seniors is made possible through the support and funding from the communities with which we team up.
- Finding and ranking the best assisted living facilities
- Finding and ranking the best nursing homes
- Finding and ranking the best memory care facilities
- Our concierge service helps seniors move into the perfect home for them
- Helping seniors use medicare, medicaid, and other government programs to pay for their homes
- Helping seniors avoid senior homes that have bad service or fraud
- Helping seniors avoid senior homes that have bad service or fraud
- Autobiography & Family History Writing + Research
- Senior-focused concierge medicine
- Senior-focused nutritionist
- Senior-focused personal training
- Memory care specialists
- Custom wheelchairs at all price points.
- Custom hearing aids
- Cosmetic skincare + dermatology
- Companionship: We offer in-person and virtual companionship services. Someone engaging to hang out with or talk to on video chat.
- Senior housing concierge. Our service finds the best senior living options based on your needs, income, and personality.
Check out our resident interviews
Homes near Santa Ana, CA
