Townsend House

Overview of Townsend House

Townsend House, nestled in Chico, California, is a vibrant assisted living facility, providing an ideal environment for the golden years. Offering private and semi-private rooms with 24-hour staff availability ensures safety, security, and access to recreational and wellness programs. Seniors in this safe environment can focus solely on living their lives the way they want, with classic and lush outdoor spaces that contribute to a serene atmosphere.

Boasting state-of-the-art security systems and a trained staff available 24 hours a day, Townsend House goes beyond basic amenities, offering dementia care and arrangements for transportation, housekeeping, and meal services. The facility’s attention to nice interior design and a professional atmosphere enhances the overall assisted living experience, aligning with assisted living guidelines and providing a supportive environment for seniors in their golden years.

(530) 342-4455

38-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

7 years in operation

An established community with some operational experience and growing routines.

Walk Score: 44 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate

92%

Higher than the California average: 72.8%

Occupied beds

35 / 38

Average residents per home in California 87 per day

Facility TypeResidential Care Elderly

StatusLicensed

IssuanceFebruary 12, 2019

CountyButte

Townsend House is legally operated by Rcfe Management Llc, and administrated by Chablis Pasquale.

What does this home offer?

Pets Allowed

Transportation Services

Fitness and Recreation

Types of Care at Townsend House

Assisted Living

Since 2021 · 5 years of data 4 citations 13 total visits 8 complaint visits 5 official inspections 6 complaint investigations

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average

Overall vs. CA average

Latest Inspection April 15, 2025 Complaint Investigation

Citations Citations are formal regulatory issues recorded during state inspections.

Metric	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	4	10	This facility has 60% fewer total citations than a typical California assisted living residence (4 vs. CA avg 10). Click this badge to view the full California ranking.↓ 60% better
Serious citations (Type A) Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.	2	—	—
Moderate citations (Type B) Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.	2	—	—
Citations per year Average citations per year since 2021.	0.8	2	This facility has 60% fewer citations per year than a typical California assisted living residence (0.8 vs. CA avg 2). Click this badge to view the full California ranking.↓ 60% better
Citations per inspection Average citations per inspection.	0.3	3.3	This facility has 91% fewer citations per inspection than a typical California assisted living residence (0.3 vs. CA avg 3.3). Click this badge to view the full California ranking.↓ 91% better

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.

Metric	This Facility	CA Average	vs. CA Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	13	16	This facility has 19% fewer total visits than a typical California assisted living residence (13 vs. CA avg 16). Click this badge to view the full California ranking.↓ 19% better
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	8	13	This facility has 38% fewer complaint visits than a typical California assisted living residence (8 vs. CA avg 13). Click this badge to view the full California ranking.↓ 38% better
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	0	7	This facility has 100% fewer other visits than a typical California assisted living residence (0 vs. CA avg 7). Click this badge to view the full California ranking.↓ 100% better
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	5	4	This facility has 25% more official inspections than a typical California assisted living residence (5 vs. CA avg 4). Click this badge to view the full California ranking.↑ 25% worse
Complaint investigations On-site investigations triggered by complaints filed with California regulators.	6	10	This facility has 40% fewer complaint investigations than a typical California assisted living residence (6 vs. CA avg 10). Click this badge to view the full California ranking.↓ 40% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

This facility’s inspection record is mixed, with substantiated complaints involving personal rights violations and insufficient staffing leading to resident harm. The most recent inspection on April 15, 2025, substantiated a personal rights violation when staff videoed a resident on the toilet, resulting in one deficiency and staff termination. Earlier, in September 2023, inspectors cited one deficiency for leaving a dementia resident unsupervised outside in extreme heat, posing immediate health and safety risks.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+

General California resident, Medi-Cal eligible, nursing home risk.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

Benefits

In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+

General California resident, Medicaid-eligible or low-income.

Income Limits ~$1,732/month individual, Medi-Cal threshold

Asset Limits $2,000 individual

Can hire family as caregivers.

Benefits

Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+

General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 38 counties; waitlists common.

Benefits

Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+

General California resident, own and live in home, 40% equity.

Income Limits (2025) ~$51,500/year household, adjusted annually

Asset Limits Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits

Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled

General California resident, Medi-Cal-eligible, nursing home-eligible.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits

Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —

General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

3.0 miles from city center Estimated distance in miles from Chico's city center to Townsend House's address, calculated via Google Maps. — 0.19 miles to nearest hospital (Advanced Eye Surgery Center)

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The information below is reported by the California Department of Social Services and Department of Public Health.

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Roseleaf Gardens	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Chico	56	Yes	14	5	30	25	5	50.0%	-	Golden Roseleaf Gardens Opco LLC	-
Westmont of Chico	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Chico	48	Yes	17	6	6	1	20	52.1%	-	Terraces Operations LP, The; Westmont Living Inc	Studio / 1 Bed / 2 Bed
Townsend House	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Chico	38	Yes	44	5	8	2	7	92.1%	-	Rcfe Management LLC	-
Almond Blossom Assisted Living	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Chico	6	Yes	30	2	-	-	2	100.0%	-	Hijk Inc.	-
Golden Sierra Care Home	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Chico	6	Yes	66	-	-	-	-	-	A+	Emerald Dreamcare Home LLC	-

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Who is the owner of Townsend House?

The legal owner and operator of Townsend House is Rcfe Management Llc.

Is Townsend House in a walkable area?

Townsend House has a walk score of 44. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Townsend House?

Townsend House's occupancy is 92%.

Who is the administrator of Townsend House?

Chablis Pasquale is the administrator of Townsend House.

How many beds does Townsend House have?

Townsend House has 38 beds.

Has Townsend House had any recent deficiencies or citations?

Townsend House has had 4 recently reported deficiencies.

What is the phone number of Townsend House?

(530) 342-4455 will put you in contact with the team at Townsend House.