Twin Towers

Twin Towers is a Nursing Home in Ohio

Twin Towers is a Nursing Home in Ohio

Twin Towers

5343 Hamilton Ave, Cincinnati, OH 45224 View Map

Twin Towers is a Nursing Home in Ohio

Twin Towers is a Nursing Home in Ohio

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Overview of Twin Towers

Find luxurious and relaxing senior living with Twin Towers, nestled in the vibrant neighborhood of Cincinnati, OH. With options ranging from independent and assisted living neighborhoods to skilled care, memory support, and rehabilitation services, residents receive the support they need. Here, they can choose from cozy and well-appointed accommodations, including fully equipped patio homes and spacious apartments.

The community is dedicated to providing top-notch amenities and services, including a fitness room to boost physical endurance and wellness, as well as an aquatic center. Residents can unwind in the heated swimming pool or participate in various events. They can meet new companions and share wonderful memories in the beautifully designed common spaces. At Twin Towers, seniors can live out their retirement as they planned.

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Home Information TWIN TOWERS
  • This nursing home maintains occupancy well above most state peers, signaling sustained demand. The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents generally stay for shorter periods than state peers, pointing to quicker turnover.

  • Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income trails most communities, suggesting tighter operating margins.

  • Medicare nights lag behind other facilities, revealing limited Medicare demand. Medicaid nights are roughly in line with the state middle third, maintaining a balanced safety-net share. Private pay nights lead the state, showing strong demand from market-rate residents.

Occupancy
Beds
231
Occupancy
95.7%
Total Bed Days Available
36135
Avg. Length of Stay
81 days
Avg. Residents per Day
67
Finance
Home Revenue
$14,908,353.00
Payroll Costs
$4,745,853.00
Profit
$-2,718,047.00
Total Home Costs
$12,971,141.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
31.8%
House Specifics:
CCN
366023
Owner Name
BURGESS, DOUGLAS
Rural vs. Urban
Urban
County
Hamilton
Type of Control
Governmental — City
Operations
Total Admissions
377
Total Discharges
353
% Medicaid Admissions
3%
% Medicare Admissions
24%
% Private Pay Admissions
73%
% Medicaid Discharges
3%
% Medicare Discharges
18%
% Private Pay Discharges
79%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
4 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
3 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
5 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
4 / 5
Nurse Hours / Resident / Day Info Total nurse staffing hours per resident per day.
5.44 hrs
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
3957
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
1476
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
23198
Bed community size
231-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score
Walk Score: 31 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

License Status
Active
Facility Type
RESIDENTIAL CARE FACILITY

Additional licensing details

CMS Certification Number: 366023
County: HAMILTON

Ownership & operating entity

Twin Towers is administrated by KRISTIE STRICKER.

Administrator: KRISTIE STRICKER
Nonprofit ownership: No

Policies

Pets Allowed
No Smoking
No Alcohol
Honor DO NOT Resuscitate
Pets are allowed in certain areas of the campus and planning is underway to allow pets in Residential Care.
Motorized vehicles may be used by resdients, however safe operation is required an residents must have an assessment on at least an annual basis.
This assessment is conducted by OT to ensure capability of safe operation.
Motorized vehicles are to be kept in the resident's unit to keep the hallways free of clutter.
Residents are responsible for the cost to repair damages caused by their scooters.

Contact Information

Fax: (513) 247-1932

What does this home offer?

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Accept Medicaid: Yes

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Total Residents: 75

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Building Type: Mid-rise

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Accept Medicaid

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Total Residents

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Fitness and Recreation

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Types of Care at Twin Towers

Independent Living Assisted Living Skilled Nursing Hospice Care Memory Care
Contact Twin Towers

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Payment & Funding Options

Methods of Payment other than Private: Medicaid Assisted Living Waiver for Services

Performance summary

Key indicators of commitment to quality care and safety.

Scores

Resident Satisfaction Score
84.81

Based on survey responses.

Inspection History

In Ohio, the Department of Social Services (for ALFs) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Latest inspection

Date:August 12, 2025

Inspection oversight

Immediate jeopardy identified:No
Substandard quality of care cited:No

Places of interest near Twin Towers

Address 7.4 miles from city center

Address 5343 Hamilton Ave, Cincinnati, OH 45224

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Comparison Chart

The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.
Compare Assisted Living around Hamilton County
Twin Towers
AL

For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Cincinnati
75
No
-
31
BURGESS, DOUGLAS
95.7%
$14,908,353.00
$4,745,853.00
31.8%
66.50
4/5
5.4449
3/5
5/5
4/5
-
Mimi’s House
AL

For seniors needing help with daily tasks but not full-time nursing.

Symmes
8 Residents
No
A+
33
-
-
-
-
-
-
-
-
-
-
-
Private Rooms
Ana’s Phc 2 Private Care Home LLC
AL

For seniors needing help with daily tasks but not full-time nursing.

Lawrenceville
-
No
-
37
-
-
-
-
-
-
-
-
-
-
-
Private / Semi-Private Rooms
D&A White Dove Assisted Living Home
AL

For seniors needing help with daily tasks but not full-time nursing.

Phoenix
10
No
-
11
-
-
-
-
-
-
-
-
-
-
-
Private / Semi-Private Rooms
Desert Sanctuary Assisted Living
AL

For seniors needing help with daily tasks but not full-time nursing.

Phoenix
10
No
-
3
-
-
-
-
-
-
-
-
-
-
-
-

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

241
Total Staff
115
Employees
126
Contractors
34,652
Total Hours (Quarter)
48
Avg Staff/Day
7.9
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse 17 8.8 No
Licensed Practical Nurse 93 8.1 Yes
Certified Nursing Assistant 98 8 Yes
Staff by Category
Administration
2 staff
7.2hs shift avg
Nursing Staff
209 staff
8.2hs shift avg
Physicians & Practitioners
7 staff
7.9hs shift avg
Therapy Services
21 staff
6.4hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
7.1hs shift avg
Dietary Services
0 staff
0hs shift avg
Other Services
0 staff
0hs shift avg
Contractor Analysis
11.7%
of total hours from contractors
4,045 contractor hours this quarter
Certified Nursing Assistant: 55 Licensed Practical Nurse: 68 Occupational Therapy Aide: 1 Medical Director: 1 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant 43 55 98 15,196 91 100% 8
Licensed Practical Nurse 25 68 93 8,463 91 100% 8.1
Registered Nurse 17 0 17 3,569 91 100% 8.8
Respiratory Therapy Technician 13 0 13 2,153 81 89% 6.9
Clinical Nurse Specialist 5 0 5 1,883 66 73% 7.8
Physical Therapy Assistant 5 0 5 1,244 80 88% 6.5
Administrator 1 0 1 512 64 70% 8
Nurse Practitioner 2 0 2 472 59 65% 8
Qualified Social Worker 2 0 2 449 62 68% 7.1
Occupational Therapy Aide 1 1 2 448 59 65% 7.6
RN Director of Nursing 1 0 1 202 26 29% 7.8
Occupational Therapy Assistant 0 1 1 31 45 49% 0.7
Medical Director 0 1 1 30 11 12% 2.7

Health Inspection History

Source: CMS Health Citations (Mar 2020 – Aug 2024)

3
Inspections
13
Total Citations
0
Critical (J-L)
0
Serious (G-I)
4.33
Citations/Inspection
Aug 2024
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
13
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Infection Control
2
15% of total
Quality of Life & Care
2
15% of total
Pharmacy Services
2
15% of total
Resident Rights
1
8% of total
Abuse, Neglect & Exploitation
1
8% of total
Citation Sources
Standard Inspections 13
Complaint Investigations 0
State Comparison (OH)
Avg Citations (State)
30.9
This Facility: 13
Avg Critical (State)
0.3
This Facility: 0
Recent Citations (Last 3 Years)
Date Severity ? Category Tag Status
Aug 30, 2024 F Infection Control F0880 Corrected
Aug 30, 2024 D Nursing Services F0726 Corrected
Aug 30, 2024 F Nutrition F0812 Corrected
Aug 30, 2024 D Pharmacy F0756 Corrected
Aug 30, 2024 D Pharmacy F0759 Corrected
Aug 30, 2024 D Quality of Care F0690 Corrected
Aug 30, 2024 D Resident Rights F0580 Corrected
Nov 03, 2022 D Nutrition F0803 Corrected
Nov 03, 2022 F Nutrition F0812 Corrected
Mar 05, 2020 F Abuse/Neglect F0607 Corrected
Mar 05, 2020 D Infection Control F0880 Corrected
Mar 05, 2020 F Nutrition F0803 Corrected
Mar 05, 2020 D Quality of Care F0684 Corrected
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Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for Ohio Seniors

Program
State Program Name
Eligibility
Benefits
PASSPORT Waiver
Ohio Medicaid PASSPORT
  • General: Age 60+, Ohio resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • OH Specifics: Administered through regional agencies; waitlists possible.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
Ohio Home Care Program (non-Medicaid)
OH HCP
  • General: Age 60+, Ohio resident, at risk of decline.
  • Income Limits: ~$2,000/month (individual, varies).
  • Asset Limits: $5,000 (individual).
  • OH Specifics: Limited funding; regional variation.
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Assisted Living Waiver (ALW)
Ohio Assisted Living Waiver
  • General: Age 21+ (65+ prioritized), OH resident, Medicaid-eligible, NFLOC.
  • Income Limits (2025): ~$2,829/month (individual); QIT required.
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • OH Specifics: Covers ~300 facilities; room/board not included (separate cost).
  • Services: Personal care, meals, medication management, transportation (~$3,000-$4,000/month value).
Program of All-Inclusive Care for the Elderly (PACE)
Ohio PACE (e.g., McGregor PACE)
  • General: Age 55+, OH resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits: $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • OH Specifics: Available in 9 counties (e.g., Cuyahoga, Franklin); expanding via Healthy Aging Grants.
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
Medicare Savings Program (MSP)
Ohio Medicare Savings Program
  • General: Age 65+ or disabled, OH resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • OH Specifics: Three tiers; includes Extra Help for Part D; no waitlist.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Home Energy Assistance Program (HEAP)
Ohio HEAP
  • General: Age 60+ prioritized, OH resident, low-income household.
  • Income Limits (2025): ~$3,970/month (individual, 185% FPL).
  • Asset Limits: Not assessed; income-focused.
  • OH Specifics: Covers gas, electric, oil; emergency aid via Winter/Summer Crisis Programs.
  • Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max).
Family Caregiver Support Program (FCSP)
Ohio Family Caregiver Support Program
  • General: Caregivers of 60+ needing care or 55+ caregivers of others; OH resident; functional needs (2+ ADLs).
  • Income Limits (2025): Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits: Not assessed; need-based.
  • OH Specifics: 12 AAAs; rural/low-income priority; volunteer respite option.
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Senior Community Service Employment Program (SCSEP)
Ohio SCSEP
  • General: Age 55+, unemployed, low-income, OH resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • OH Specifics: Priority for veterans, rural residents; AARP partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Ohio VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, OH resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • OH Specifics: High veteran demand; supports care in multiple settings.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Homestead Exemption
Ohio Homestead Exemption
  • General: Age 65+ (or disabled), OH resident, homeowner, low-income.
  • Income Limits (2025): ~$38,500/year (individual, adjusted annually).
  • Asset Limits: Not assessed; home ownership required.
  • OH Specifics: Reduces taxable value by $25,000; applies to primary residence.
  • Services: Tax reduction (~$400-$800/year avg., varies by county).
Save the Dream Ohio (Homeowner Assistance Fund)
Ohio Save the Dream
  • General: Age 60+ prioritized, OH resident, homeowner, hardship post-Jan 21, 2020.
  • Income Limits (2025): ~$147,600/year (family of 4, 150% AMI; varies by county).
  • Asset Limits: Not assessed; hardship-focused.
  • OH Specifics: Covers delinquent mortgages, utilities, taxes; max $25,000 mortgage aid.
  • Services: Mortgage aid ($25,000 max), utility/property tax aid ($5,000 avg.).

Claim What’s Yours Financial Aid for Ohio Seniors

Ohio Medicaid PASSPORT

PASSPORT Waiver

Requirements:
  • General:
    Age 60+, Ohio resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • OH Specifics:
    Administered through regional agencies; waitlists possible.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
OH HCP

Ohio Home Care Program (non-Medicaid)

Requirements:
  • General:
    Age 60+, Ohio resident, at risk of decline.
  • Income Limits:
    ~$2,000/month (individual, varies).
  • Asset Limits:
    $5,000 (individual).
  • OH Specifics:
    Limited funding; regional variation.
Benefits without Contact:
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Ohio Assisted Living Waiver

Assisted Living Waiver (ALW)

Requirements:
  • General:
    Age 21+ (65+ prioritized), OH resident, Medicaid-eligible, NFLOC.
  • Income Limits (2025):
    ~$2,829/month (individual); QIT required.
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • OH Specifics:
    Covers ~300 facilities; room/board not included (separate cost).
Benefits without Contact:
  • Services: Personal care, meals, medication management, transportation (~$3,000-$4,000/month value).
Ohio PACE (e.g., McGregor PACE)

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, OH resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits:
    $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • OH Specifics:
    Available in 9 counties (e.g., Cuyahoga, Franklin); expanding via Healthy Aging Grants.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
Ohio Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, OH resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • OH Specifics:
    Three tiers; includes Extra Help for Part D; no waitlist.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Ohio HEAP

Home Energy Assistance Program (HEAP)

Requirements:
  • General:
    Age 60+ prioritized, OH resident, low-income household.
  • Income Limits (2025):
    ~$3,970/month (individual, 185% FPL).
  • Asset Limits:
    Not assessed; income-focused.
  • OH Specifics:
    Covers gas, electric, oil; emergency aid via Winter/Summer Crisis Programs.
Benefits without Contact:
  • Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max).
Ohio Family Caregiver Support Program

Family Caregiver Support Program (FCSP)

Requirements:
  • General:
    Caregivers of 60+ needing care or 55+ caregivers of others; OH resident; functional needs (2+ ADLs).
  • Income Limits (2025):
    Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits:
    Not assessed; need-based.
  • OH Specifics:
    12 AAAs; rural/low-income priority; volunteer respite option.
Benefits without Contact:
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Ohio SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, OH resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • OH Specifics:
    Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Ohio VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, OH resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • OH Specifics:
    High veteran demand; supports care in multiple settings.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Ohio Homestead Exemption

Homestead Exemption

Requirements:
  • General:
    Age 65+ (or disabled), OH resident, homeowner, low-income.
  • Income Limits (2025):
    ~$38,500/year (individual, adjusted annually).
  • Asset Limits:
    Not assessed; home ownership required.
  • OH Specifics:
    Reduces taxable value by $25,000; applies to primary residence.
Benefits without Contact:
  • Services: Tax reduction (~$400-$800/year avg., varies by county).
Ohio Save the Dream

Save the Dream Ohio (Homeowner Assistance Fund)

Requirements:
  • General:
    Age 60+ prioritized, OH resident, homeowner, hardship post-Jan 21, 2020.
  • Income Limits (2025):
    ~$147,600/year (family of 4, 150% AMI; varies by county).
  • Asset Limits:
    Not assessed; hardship-focused.
  • OH Specifics:
    Covers delinquent mortgages, utilities, taxes; max $25,000 mortgage aid.
Benefits without Contact:
  • Services: Mortgage aid ($25,000 max), utility/property tax aid ($5,000 avg.).

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