Total health inspections
7
North Carolina average 4
Last Health inspection on Jul 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
University Place Nursing & Rehabilitation
Nursing Home
University Place Nursing & Rehabilitation
Nursing Home
Conveniently located in Charlotte, NC, University Place Nursing & Rehabilitation provides a comfortable and convenient environment for short-term care, memory care, and long-term care. They provide each resident with a personalized care plan and 24/7 care and supervision for a comfortable and worry-free living experience. Physical, speech, and occupational therapy services are also available to help residents maintain or recover their strength, mobility, and overall functioning to continue enjoying their independence.
The community also has an array of engaging activities to enjoy for an active and fulfilling living experience. With healthy and nourishing meals served daily, residents can easily maintain a healthy body and stay energized throughout the day. At University Place Nursing & Rehabilitation, they create a nurturing environment for healing and maintaining a high quality of life.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
LPN / LVN
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
217
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
68.1%
Residents per day (avg)
162
Occupancy rate
68.1%
Residents per day (avg)
162
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
17% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
58% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
24% of new residents, often for long-term daily care.
Typical stay
2 - 3 years
Finances and operations
Proprietary home
Corporation
Home revenue
$17.4M
Profit
$2.1M
Proprietary home
Corporation
Home revenue
$17,434,709.00
Profit
$2,124,559.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.1M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$15.3M
42 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 29 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
Additional licensing details
CMS Certification Number:
345142
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact:
Mr. Robert Hill, Owner
What does this home offer?
Housing Options: Private / Semi-Private Rooms
Building Type: Single-story
Dining Services
Beauty Services
Transportation Services
Housekeeping Services
Recreational Activities
Exercise Programs
Health Programs
Types of Care at University Place Nursing & Rehabilitation
Nursing Home
Memory Care
Compare Nursing Homes around Mecklenburg County
The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Pineville Rehabilitation & Living Center
+118%
-11%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
HC
Hospice Care
SNF
Nursing Homes 24/7 care needed
RC
Respite Care
Pineville
106
No
A+
25
NCNH HOLDINGS LLC
68.3%
$11,934,819.00
$3,195,164.00
26.8%
83.80
3.9592
3
45
3
+118%
0%
-11%Private / Semi-Private Rooms
University Place Nursing & Rehabilitation
-29%
+4%
-11%
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Charlotte (University City North)
217
No
A+
29
-
68.1%
$17,106,517.00
$6,148,442.00
35.9%
162.30
4.1159
2
35
2
-29%+4%-11%Private / Semi-Private Rooms
Clear Creek Nursing and Rehabilitation Center
+20%
+18%
-9%
SNF
Nursing Homes 24/7 care needed
Mint Hill
120
No
-
5
ANDERSON, COLEEN
69.6%
$11,170,507.00
$2,940,473.00
26.3%
105.90
4.7068
3
40
5
+20%+18%-9%Private / Semi-Private Rooms
The Stewart Health Center
+2%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Charlotte (Beverly Woods)
-
No
-
15
THE CYPRESS OF CHARLOTTE LLC
78.2%
$10,897,357.00
$12,901,854.00
118.4%
56.40
-
1
-
-
-
+2%Private / Shared Rooms
Myers Park Nursing Center
SNF
Nursing Homes 24/7 care needed
Charlotte (Myers Park)
-
Yes
A+
83
-
-
-
-
-
-
-
-
-
-
-
-
Private Suite
Pineville Rehabilitation & Living Center
Type of care:
AL
HC
SNF
RC
Community:
Pineville
Bed Count:
106
Pets Allowed:
No
Operator:
NCNH HOLDINGS LLC
CCN:
345415
Occupancy:
68.3%
Home Revenue:
$11,934,819.00
Payroll Costs:
$3,195,164.00
Payroll %:
26.8%
Avg Residents/Day:
83.80
Overall Rating:
Adj Nurse Hours:
3.9592
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
3
Citations:
45
Severe Citations:
3
RN share vs State Avg:
+118%
+118%
Staffing vs State Avg:
0%
Occupancy vs State Avg:
-11%
-11%
Bed Options:
Private / Semi-Private Rooms
University Place Nursing & Rehabilitation
Type of care:
MC
SNF
Community:
Charlotte (University City North)
Bed Count:
217
Pets Allowed:
No
CCN:
345142
Occupancy:
68.1%
Home Revenue:
$17,106,517.00
Payroll Costs:
$6,148,442.00
Payroll %:
35.9%
Avg Residents/Day:
162.30
Overall Rating:
Adj Nurse Hours:
4.1159
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
2
Citations:
35
Severe Citations:
2
RN share vs State Avg:
-29%
-29%
Staffing vs State Avg:
+4%
+4%
Occupancy vs State Avg:
-11%
-11%
Bed Options:
Private / Semi-Private Rooms
Clear Creek Nursing and Rehabilitation Center
Type of care:
SNF
Community:
Mint Hill
Bed Count:
120
Pets Allowed:
No
Operator:
ANDERSON, COLEEN
CCN:
345562
Occupancy:
69.6%
Home Revenue:
$11,170,507.00
Payroll Costs:
$2,940,473.00
Payroll %:
26.3%
Avg Residents/Day:
105.90
Overall Rating:
Adj Nurse Hours:
4.7068
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
3
Citations:
40
Severe Citations:
5
RN share vs State Avg:
+20%
+20%
Staffing vs State Avg:
+18%
+18%
Occupancy vs State Avg:
-9%
-9%
Bed Options:
Private / Semi-Private Rooms
The Stewart Health Center
Type of care:
AL
MC
SNF
Community:
Charlotte (Beverly Woods)
Pets Allowed:
No
Operator:
THE CYPRESS OF CHARLOTTE LLC
CCN:
345495
Occupancy:
78.2%
Home Revenue:
$10,897,357.00
Payroll Costs:
$12,901,854.00
Payroll %:
118.4%
Avg Residents/Day:
56.40
Overall Rating:
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Occupancy vs State Avg:
+2%
+2%
Bed Options:
Private / Shared Rooms
Places of interest near University Place Nursing & Rehabilitation
9.3 miles from city center
9200 Glenwater Dr, Charlotte, NC 28262
Calculate Travel Distance to University Place Nursing & Rehabilitation
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
249
Total Staff
165
Employees
84
Contractors
59,159
Total Hours (Quarter)
76
Avg Staff/Day
8.6
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 16 | 10 | Yes |
| Licensed Practical Nurse | 42 | 8.5 | Yes |
| Certified Nursing Assistant | 133 | 8.7 | Yes |
Staff by Category
Administration ⓘ
3 staff
8hs shift avg
Nursing Staff ⓘ
208 staff
8.8hs shift avg
Physicians & Practitioners ⓘ
5 staff
8.6hs shift avg
Therapy Services ⓘ
20 staff
7.2hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
5 staff
5.8hs shift avg
Dietary Services ⓘ
6 staff
7.5hs shift avg
Other Services ⓘ
2 staff
8hs shift avg
Contractor Analysis
11.9%
of total hours from contractors
7,053 contractor hours this quarter
Certified Nursing Assistant: 44
Licensed Practical Nurse: 24
Medication Aide/Technician: 4
Registered Nurse: 7
Qualified Social Worker: 1
Occupational Therapy Aide: 2
Occupational Therapy Assistant: 2
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 89 | 44 | 133 | 32,407 | 91 | 100% | 8.7 |
| Licensed Practical Nurse | 18 | 24 | 42 | 8,159 | 91 | 100% | 8.5 |
| Medication Aide/Technician | 12 | 4 | 16 | 3,827 | 91 | 100% | 10.8 |
| Registered Nurse | 9 | 7 | 16 | 3,640 | 91 | 100% | 10 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,674 | 67 | 74% | 8.8 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,449 | 88 | 97% | 7.6 |
| Administrator | 3 | 0 | 3 | 1,405 | 65 | 71% | 8 |
| Mental Health Service Worker | 2 | 0 | 2 | 1,057 | 71 | 78% | 8 |
| Respiratory Therapy Technician | 5 | 0 | 5 | 1,031 | 78 | 86% | 7.1 |
| Physical Therapy Assistant | 3 | 0 | 3 | 830 | 66 | 73% | 7.4 |
| Physical Therapy Aide | 3 | 0 | 3 | 701 | 75 | 82% | 7 |
| Speech Language Pathologist | 5 | 0 | 5 | 655 | 74 | 81% | 6.8 |
| Qualified Social Worker | 4 | 1 | 5 | 557 | 70 | 77% | 5.8 |
| RN Director of Nursing | 1 | 0 | 1 | 521 | 64 | 70% | 8.1 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dietitian | 1 | 0 | 1 | 458 | 61 | 67% | 7.5 |
| Occupational Therapy Aide | 0 | 2 | 2 | 176 | 19 | 21% | 8 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 101 | 12 | 13% | 8.4 |
Health Inspection History
Inspections
Total health citations
35
Citations per inspection
5
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
15 of 35 citations resulted from standard inspections; 8 of 35 resulted from complaint investigations; and 12 of 35 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than North Carolina averageNorth Carolina average: 1.3
Serious Health citations
2
2
122% worse than North Carolina averageNorth Carolina average: 0.9
0 critical citations
2 serious citations
30 moderate citations
3 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Jul 24, 2025
Corrected
Infection Control moderate citation
Jul 24, 2025
Corrected
Nutrition moderate citation
Jul 24, 2025
Corrected
Pharmacy moderate citation
Jul 24, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Corporation
Part of: Principle
Resident Census by Payment Source
168
Total Residents
Medicare
2
(1.2%)
ⓘ
Medicaid
129
(76.8%)
ⓘ
Private Pay/Other
37
(22%)
ⓘ
Specialized Care Beds
38
Total Specialty Beds
17.5%
of Bed Capacity
38
Alzheimer's / Dementia Beds ⓘ
17.5%
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.4
18% better than North Carolina averageNorth Carolina average: 11.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.8
33% better than North Carolina averageNorth Carolina average: 20.6
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
18.6%
Percent of long-stay residents whose need for help with daily activities has increased
18.6%
6% worse than North Carolina averageNorth Carolina average: 17.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
12.0%
Percent of long-stay residents whose ability to move independently worsened
12.0%
48% better than North Carolina averageNorth Carolina average: 23.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
10.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
10.6%
50% better than North Carolina averageNorth Carolina average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.7%
Percent of long-stay residents experiencing one or more falls with major injury
4.7%
29% worse than North Carolina averageNorth Carolina average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
6.7%
Percent of long-stay high risk residents with pressure ulcers
6.7%
6% worse than North Carolina averageNorth Carolina average: 6.3%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.9%
Percent of long-stay residents with a urinary tract infection
0.9%
68% better than North Carolina averageNorth Carolina average: 2.6%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.1%
Percent of long-stay residents who lose too much weight
5.1%
31% better than North Carolina averageNorth Carolina average: 7.4%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.2%
Percent of long-stay residents who have depressive symptoms
0.2%
95% better than North Carolina averageNorth Carolina average: 4.4%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
18.6%
Percent of long-stay residents who received an antipsychotic medication
18.6%
39% worse than North Carolina averageNorth Carolina average: 13.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
83.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
83.4%
9% worse than North Carolina averageNorth Carolina average: 91.6%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.7%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.7%
5% better than North Carolina averageNorth Carolina average: 94.1%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.53
Number of hospitalizations per 1,000 long-stay resident days.
1.53
14% better than North Carolina averageNorth Carolina average: 1.77
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.27
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.27
30% better than North Carolina averageNorth Carolina average: 1.82
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
29.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
29.2%
63% worse than North Carolina averageNorth Carolina average: 79.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.0%
Percent of short-stay residents who newly received an antipsychotic medication
1.0%
32% better than North Carolina averageNorth Carolina average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
32.7%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
32.7%
58% worse than North Carolina averageNorth Carolina average: 78.1%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.4%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.4%
In line with North Carolina averageNorth Carolina average: 22.9%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
12.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
12.4%
6% better than North Carolina averageNorth Carolina average: 13.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
3.3%
Percentage of SNF residents who experience falls with major injury during their stay.
3.3%
332% worse than North Carolina averageNorth Carolina average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
47.6%
Percentage of residents at or above expected ability to care for themselves at discharge.
47.6%
11% worse than North Carolina averageNorth Carolina average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
37.1%
Rate of successful return to home or community from a skilled nursing facility.
37.1%
27% worse than North Carolina averageNorth Carolina average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$273K
259% higher than North Carolina averageNorth Carolina average: $76K
Number of fines
2
15% fewer fines than North Carolina averageNorth Carolina average: 2.3
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
159% more payment denials than North Carolina averageNorth Carolina average: 0.4
Fines amount comparison
Fines amount comparison
This facility
$273K
North Carolina average
$76K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 15, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 15, 2024
$9K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 13, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 13, 2024
$263K
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Mar 13, 2024
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Mar 13, 2024
148 days
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for University Place Nursing & Rehabilitation based on CMS SNF Cost Reports.
Occupancy Rate
68.1%
↑ 1.1pp vs 2022
Net Income
$2,124,559
↓ ~$546K vs 2022
Total Payroll
$9,272,854
↑ ~$573K vs 2022
Profit Margin
12.4%
↓ 4.7pp vs 2022
Loading trend charts...
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