Inspection Reports for
Villa Toscana Memory Care

CA, 94040

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Deficiencies (last 3 years)

Deficiencies (over 3 years) 0.3 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

93% better than California average
California average: 4 deficiencies/year

Deficiencies per year

4 3 2 1 0
2024
2025
2026

Census

Latest occupancy rate 50% occupied

Based on a February 2026 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Occupancy over time

0 20 40 60 80 May 2024 May 2025 Dec 2025 Feb 2026

Inspection Report

Complaint Investigation
Census: 35 Capacity: 70 Deficiencies: 0 Date: Feb 24, 2026

Visit Reason
An unannounced complaint investigation visit was conducted in response to an allegation that a resident's call light was in disrepair.

Complaint Details
The complaint alleged that a resident's call light was in disrepair, with a red cord extension that did not summon staff. The facility reported an IT problem and increased resident checks during the outage. The allegation was unsubstantiated.
Findings
The investigation found that although the call light system was down for about two weeks, the facility took immediate steps to address the issue, including increased resident checks. The allegation was determined to be unsubstantiated due to lack of preponderance of evidence.

Report Facts
Capacity: 70 Census: 35 Duration of call light system outage: 14

Employees mentioned
NameTitleContext
Komal CurleyLicensing Program AnalystConducted the complaint investigation visit
Blanca Evia Del PuertoCare CoordinatorMet with the Licensing Program Analyst during the investigation

Inspection Report

Complaint Investigation
Census: 32 Capacity: 70 Deficiencies: 1 Date: Dec 30, 2025

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2024-06-14 alleging multiple issues including infection control violations, poor food quality, staff neglect, forced participation in activities, and unsecured knives and cleaning chemicals.

Complaint Details
The complaint was received on 2024-06-14 and included allegations of failure to follow infection control guidelines, poor food quality, staff neglect, forced participation in activities, and unsecured knives and cleaning chemicals. The complaint was investigated through multiple visits on 2024-06-20, 2024-09-12, 2025-11-19, and 2025-12-30. Most allegations were unsubstantiated except for the unsecured knives and cleaning chemicals allegation, which was substantiated.
Findings
The investigation found the allegations related to infection control, food quality, staff neglect, and forced participation in activities to be unsubstantiated due to lack of preponderance of evidence. However, the allegation that staff did not keep knives and cleaning chemicals secured from residents was substantiated, with an unsecured container of Clorox cleaning wipes observed during a prior visit and corrective measures noted at the time of the inspection.

Deficiencies (1)
Disinfectants, cleaning solutions, poisonous substances, knives, and other similar items were not kept in locked storage and were left unattended outside locked storage, posing a danger to residents.
Report Facts
Capacity: 70 Census: 32 Deficiencies cited: 1 Plan of Correction Due Date: 2025

Employees mentioned
NameTitleContext
David MarrufoLicensing Program AnalystConducted the complaint investigation visits and authored the report
MJ JainAdministratorMet with the Licensing Program Analyst during the investigation
Engracia SandovalAdministratorInterviewed during investigation regarding infection control and COVID-19 testing

Inspection Report

Annual Inspection
Census: 19 Capacity: 70 Deficiencies: 0 Date: May 13, 2025

Visit Reason
The inspection was an unannounced Required 1-Year Annual inspection conducted to evaluate compliance with licensing requirements.

Findings
The facility was found to be clean, well-maintained, and compliant with all applicable regulations. No deficiencies were cited during the visit.

Report Facts
Residents present: 19 Licensed capacity: 70 Emergency drill frequency: 4 Food supply duration: 2 Food supply duration: 7 Fire extinguisher last service date: Feb 27, 2025 Smoke detector test date: May 13, 2025 Resident files reviewed: 5 Staff personnel records reviewed: 5

Employees mentioned
NameTitleContext
Andrew PenceExecutive DirectorMet with Licensing Program Analyst during inspection and participated in exit interview
Kiran JainLicensing Program AnalystConducted the inspection visit
April CowanLicensing Program ManagerNamed as Licensing Program Manager on report

Inspection Report

Original Licensing
Capacity: 70 Deficiencies: 0 Date: May 2, 2024

Visit Reason
Prelicensing visit conducted to evaluate the facility for initial licensing and certification.

Findings
The prelicensing visit found no deficiencies. The Licensing Program Analyst toured the facility, reviewed key areas, and discussed the Component III presentation with the Executive Director.

Employees mentioned
NameTitleContext
David MarrufoLicensing Program AnalystConducted the prelicensing visit and evaluation.
Grace SandovalExecutive DirectorMet with Licensing Program Analyst during the prelicensing visit and reviewed the Component III presentation.

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